We primarily use the solution for the business warehouse.
Head of BI and Analytics at a comms service provider with 1,001-5,000 employees
Good warehousing functionality, good stability and excellent scalability
Pros and Cons
- "The warehouse is the solution's most valuable feature."
- "The solution could offer better connectivity with other databases."
What is our primary use case?
What is most valuable?
The warehouse is the solution's most valuable feature.
What needs improvement?
The visualization should be improved, as well as the dashboards and advanced analytics. It needs to have a better interface.
The solution could offer better connectivity with other databases.
For how long have I used the solution?
I've been using the solution for 15 years.
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What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is very scalable. It's one of the advantages of the tool. Right now we have about 500 users on the solution.
How are customer service and support?
Technical support has been relatively helpful in the past.
Which solution did I use previously and why did I switch?
We previously used Oracle BI. We switched to SAP because the solution is more comfortable to work with.
How was the initial setup?
The initial setup was complex.
What other advice do I have?
We use the on-premises deployment model. We're an SAP partner.
I'd recommend the solution. I'd rate it eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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Updated: November 2024
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