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KienNguyen1 - PeerSpot reviewer
Application Security at Finos
Real User
Top 10
Provides good scalability, but its reporting feature needs improvement
Pros and Cons
  • "The product's most valuable features are an open-source platform, remote functionality, and good pricing."
  • "Snyk's API and UI features could work better in terms of speed."

What is most valuable?

The product's most valuable features are an open-source platform, remote functionality, and good pricing.

What needs improvement?

Snyk's API and UI features could work better in terms of speed. Additionally, they could optimize and provide better reports, including reports for security, technical, and developer level.

For how long have I used the solution?

We have been using Snyk for two and a half years.

What do I think about the stability of the solution?

I rate the platform's stability an eight or nine out of ten. Sometimes, we encounter downtime issues, but it has quick recovery. It impacts our system and needs improvement for better outcomes during the development phase.

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What do I think about the scalability of the solution?

We have 20 to 50 Snyk users in the development team of our organization. It is a scalable product.

How are customer service and support?

The technical support services are available quickly for developers. However, they should improve their speed of response for customers.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have used Checkmarx and some other open-source software.

How was the initial setup?

The initial setup is neither difficult nor easy. However, it works slowly. It takes some weeks or months to complete the process.

What's my experience with pricing, setup cost, and licensing?

The product has good pricing. 

What other advice do I have?

I recommend Snyk to others and rate it a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1722000 - PeerSpot reviewer
Head of Sales at a tech services company with 11-50 employees
Reseller
Top 20
A stable and affordable solution that offers exceptional technical support to its users
Pros and Cons
  • "It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
  • "DAST has shortcomings, and Snyk needs to improve and overcome such shortcomings."

What is our primary use case?

In my company, Snyk is useful because it provides container security and DAST.

How has it helped my organization?

Snyk is a strong security solution that helps customers analyze static code and improve their security and code in their main application.

What is most valuable?


What needs improvement?

DAST has shortcomings, and Snyk needs to improve and overcome such shortcomings.

For how long have I used the solution?

I have experience with Snyk, and it is a new solution chosen by my company. I am a reseller of the solution.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

One security engineer uses Snyk in our company, but we don't use the tool for our own use cases, and we only deploy it for our customers.

How are customer service and support?

I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Our company previously used Micro Focus for three or four months. We have worked with Checkmark for more than two or three years.

We provide Snyk to our customers. It is a very strong solution.

How was the initial setup?

I rate the initial setup a ten on a scale of one to ten, where one is difficult, and ten is easy.

The solution is deployed on the cloud since it is a SaaS solution and doesn't have an on-premises version.

The deployment process for Snyk takes like a week.

For the steps in Snyk's deployment, one has to buy a license and click on the deploy icon on Snyk's website, after which it syncs up with the system.

One person is required for deployment. Even if we talk about something like container security or DAST, only one person would be required for the deployment process.

What's my experience with pricing, setup cost, and licensing?

On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing a three. It is a cheap solution.

What other advice do I have?

I would definitely recommend the solution to those planning to use it since it is easy to deploy and has strong features like machine learning and the ability to analyze static codes.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
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December 2024
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Senior Devops at Appgate
Real User
Provides clear information with good feedback regarding code practices and fixing security issues
Pros and Cons
  • "Provides clear information and is easy to follow with good feedback regarding code practices."
  • "The feature for automatic fixing of security breaches could be improved."

What is our primary use case?

We use this product for security analysis. It enables us to analyze the development code and find the security vulnerabilities and best practices. We have around 20 developers testing this solution. I'm the senior DevOps and we are users of Snyk.

What is most valuable?

The solution is very easy to install. It provides clear information and is easy to follow. We get good feedback regarding code practices and how to fix security issues. Another benefit is that it has worked with containers for a long time and has a partnership with Docker. They have a lot of experience and good expertise in security.

What needs improvement?

I think they could improve the feature for automatic fixing of security breaches. If they had a Kubernetes coverage of vulnerabilities that would be helpful.

For how long have I used the solution?

I've been using this solution for two months. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

The technical support is good. They are very helpful and also offered us a demo.  

How was the initial setup?

The initial setup is not complicated, it's just configuring the connection, and connecting to the server.

What's my experience with pricing, setup cost, and licensing?

We're using the open source version for now.

What other advice do I have?

I think it's worthwhile to try this product and I rate it nine out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1434348 - PeerSpot reviewer
Security Solutions Architect at a tech services company with 51-200 employees
Reseller
Developer-friendly and easy to setup
Pros and Cons
  • "Snyk is a developer-friendly product."
  • "Compatibility with other products would be great."

What is our primary use case?

I am a reseller. We provide solutions for our customers.

What is most valuable?

It's a good product. I haven't seen any weakness.

Snyk is a developer-friendly product.

What needs improvement?

Compatibility with other products would be great.

How are customer service and technical support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

Previously, I was working with Micro Focus Fortify.

How was the initial setup?

The initial setup is easy.

Which other solutions did I evaluate?

We have also evaluated Prisma Cloud by Palo Alto.

What other advice do I have?

We tried to partner up with Snyk, but we were not successful in gaining a partnership. We are not authorized Snyk resellers.

I would rate Snyk an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
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Updated: December 2024
Buyer's Guide
Download our free Snyk Report and get advice and tips from experienced pros sharing their opinions.