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Information Security Officer at a tech services company with 51-200 employees
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Helps Avoid The Pain And The Cost Of Trying To Retrofit Security in your Code.
Pros and Cons
  • "The dependency checks of the libraries are very valuable, but the licensing part is also very important because, with open source components, licensing can be all over the place. Our project is not an open source project, but we do use quite a lot of open source components and we want to make sure that we don't have surprises in there."
  • "Generating reports and visibility through reports are definitely things they can do better."

What is our primary use case?

We are using it to identify security weaknesses and vulnerabilities by performing dependency checks of the source code and Docker images used in our code. We also use it for open-source licensing compliance review. We need to keep an eye on what licenses are attached to the libraries or components that we have in use to ensure we don't have surprises in there.

We are using the standard plan, but we have the container scanning module as well in a hybrid deployment. The cloud solution is used for integration with the source code repository which, in our case, is GitHub. You can add whatever repository you want to be inspected by Snyk and it will identify and recommend solutions for your the identified issues. We are also using it as part of our CI/CD pipelines, in our case it is integrated with Jenkins. 

How has it helped my organization?

As the developers work they can run the checks and they can validate if their work meets our expectation or not. Then they can address the potential issues during development, rather than going through the whole process and then being pushed back and told, "Hey, you've got issues in here. This is an old component that is no longer supported," or "It's something that has a vulnerability." From that point of view, it's very valuable.

I'm not a developer, I'm an information security officer, but the false positive rate seems to be pretty good. Generally, when it picks up something, it's there. Snyk is not an antivirus. When it highlights something then there is a problem. Sometimes you can fix it, sometimes you cannot fix it. The good thing is that at least you are aware that there is a potential issue. If it's something serious, you can try to validate, but you can usually validate the issue against other databases by looking at a CVV. You've got enough information to identify if this is a real problem or not. In the vast majority of the cases, if you look at dependency, it's pretty straightforward. It matches the database that is being picked up, and you can have a look at more details.

Generally, security tools don't necessarily end up in increased productivity. What Snyk prevents is the wasting of time or productivity. If you're trying to go back and fix issues that are caused by potential vulnerabilities discovered by a pen test, trying to retrofit security can be quite painful. From that point of view, you may go a little bit slower because it's an extra step, but at the same time, you save time on the overall process and you're saving exposing the company to risks.

As a tool, Snyk allows us to identify areas where we need to improve, and this could be at the vulnerability level if there is a library that has a vulnerability. It also helps us with the licensing compliance, identifying if the new components that have been added to the code meet our company's open source compliance. In those ways it helps us as a company. The overall impact of Snyk depends on the way you use it. To me, it's the users, not Snyk, doing something.

We are a new company. We started roughly three years ago. But we knew security is a very important factor. We work with some very large companies out there. Privacy and security of their data is very important. Security was something that we knew we had to put in place from the beginning, as a way of demonstrating that we take things seriously. And we also satisfy the needs of our investors and clients when it comes to trusting us as a provider.

What is most valuable?

The dependency checks of the libraries are very valuable, but the licensing part is also very important because, with open source components, licensing can be all over the place. Our project is not an open source project, but we do use quite a lot of open source components and we want to make sure that we don't have surprises in there. That's something that we pay attention to.

The ease of use for developers is quite straightforward. They've got good documentation. It depends on the language that you use for development, but for what we have — Java, JavaScript, Python — it seems to be pretty straightforward.

It also has good integration with CI/CD pipelines. In the past we had it integrated with Concourse and now it's running on Jenkins, so it seems to be quite versatile.

What needs improvement?

They've recently launched their open source compliance. That's an area that is definitely of interest. The better the capability in that, the better it will be for everyone. There may be room to improve the level of information provided to the developers so they understand exactly why using, say, a GPL license is a potential issue for a company that is not intending to publish its code.

There is potential for improvement in expanding the languages they cover and in integrating with other solutions. SonarQube is something that I'm quite interested in, something that I want to bring into play. I know that Snyk integrates with it, but I don't know how well it integrates. I will have to see.

Generating reports and visibility through reports are definitely things they can do better.

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Snyk
October 2024
Learn what your peers think about Snyk. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
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For how long have I used the solution?

We've been using Snyk for nearly two years.

What do I think about the stability of the solution?

Generally, the stability of Snyk is fine. From time to time the reporting bits, when you look at them on the cloud, can be a little bit sluggish when you start having quite a bit of information in there. But there have been no major outages when we couldn't use it. I don't know if the sluggishness is internet-related or it's something within Snyk. They are based in the United States and I don't know if the traffic across the pond is causing any of these issues.

It's not something that you constantly use all the time. When you want to commit something, it runs on a schedule. When you put something through the pipeline, it runs. But again, there have been no outages or issues with the stability.

What do I think about the scalability of the solution?

We have had no issues with scalability. We haven't needed to do anything special to address that. So far, we have had no problems.

Usage, in our case, will depend on the number of developers that we have. So unless Snyk develops additional features, something more we can use, and we expand because of those capabilities, I don't see a massive increase in our user base. It's a development-orientated solution with a small number of people, from management, who generally keep an eye on the reports, from a compliance point of view. It all depends on our company. The only impact that will come from Snyk is if it comes out with new features that we would like to implement.

How are customer service and support?

We had some chats with technical support at the beginning. They seemed to be pretty responsive. Generally, you communicate with them on a support chat-group. If you need more, you can have Zoom sessions. But we only speak with them now if one of the devs finds something that doesn't look right. We haven't spoken to them in a long time.

Which solution did I use previously and why did I switch?

Snyk replaced some potential candidates. We had some people looking at maybe using CoreOS Clair and there were some discussions about what we could use to scan our repository. But we didn't have anything officially in place. In fact, Snyk was one of the first solutions that I put in place as a paid solution for the security of our code.

Security is something that is quite important for us. We take security seriously and it's something that we baked in from the early stages. We try to shift it as far left as possible. Snyk is a result of our organization's approach towards security, rather than vice-versa. It's playing its role alongside our security needs.

How was the initial setup?

In our organization, I ask that things be done and people are doing them, so I wasn't directly involved in the setup. But the installation seemed to be quite straightforward. I don't get pushback from the dev community. My background is more infrastructure, I'm not a developer, so I can't comment how easy it is to bring everything together. But when I worked with my devs, when we migrated from Concourse to Jenkins, it wasn't such a huge undertaking and it didn't cause us too many headaches.

In terms of developer adoption, they have to use it because we asked them to use it. And once it's part of the pipeline; everything that they push through the pipeline goes through Snyk. It was a company decision to go that way.

The initial rollout took about one week. Most of the stuff was already in place. We just migrated from one pipeline provider to another. It was quite straightforward.

We have a bit of a hybrid approach. Some of it was in the cloud, and we haven't touched that. The integration of the container bit, the CLI integration is done on our cloud and it's something we maintain. We tried to use Snyk's recommendations. It has an API that you can call use to run some scans, but their full-feature recommended solution is to use the CLI, using your own instance of Snyk. So we have a container that's running Snyk, and whenever we run the scans we just call on that.

The deployment involved one or two people internally. When it was just GitHub, it was me and one developer. And when it came to infrastructure, it was me with an infra guy. It depends on the level of expertise that you have in-house and how comfortable people are with similar solutions. At the end of the day, to roll up a container image and pull that into your pipeline is quite straightforward. It's not difficult.

We don't do that much maintenance on Snyk. It's integrated. It's running in the background. We only touch it when we need to touch it. It's not like we need dedicated resources for that.

Between 50 and 70 people are using Snyk at a given time in our organization. Most of them are developers. We might have some QAs who look at something.

What was our ROI?

It hits ROI for us very well in a couple of areas that we want to address: to ensure that we don't have surprises when it comes to vulnerabilities on our dependencies — libraries and images. And from a compliance point of view, we don't want to be in a situation where we're forced to publish code because someone has decided to use libraries that would force us to either publish everything under GPL or put us in a situation where licenses are not compatible and we would have to redo part of the code.

The ROI is one of those things that is difficult to quantify. It's not something where you can say how much money you have saved. But looking at overall cost versus the benefit, it's worth the money.

Time-to-value is a difficult topic because the way that I see it, Snyk is a preventative measure. It's similar to insurance. How much money are you prepared to spend to address a potential risk? By having a solution like Snyk in place, you prevent your company from being an easy target and being exposed. It's not something you can easily quantify, but Snyk falls under the cost of doing business. You want to have something in there because the overall cost and the overall problems will be a lot greater.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing of Snyk is okay. Their model is based on the number of committers of your source code, which can be a little bit false at times. It can be false because we have some QAs and some BAs, for example, who sometimes go in and add comments. They're not writing code, but they're flagged as committers of the code. That can cause some misunderstanding but we discussed this Snyk and explained the situation. They were quite okay with that. So although the number of people they see in Snyk is slightly higher, they're not holding us with our backs to the wall, saying, "Hey, you're over your license."

The only cost is whatever you run on your cloud. If you deploy the CLI integration and you run Snyk you need to take into account the cost, but it's not huge.

Which other solutions did I evaluate?

There are a number of other solutions out there that you can use. We looked at Black Duck from Synopsys and CoreOS Clair for containers. I had a bit of a look at WhiteSource. Because we're using open source software, a lot of our devs like the open source ethos. They had different suggestions so we looked at a number of potential use case scenarios. These days, for example, GitHub also allows you to scan your reports for dependencies and vulnerabilities. AWS also has the ability to scan your base images. You can validate different things at different stages. But the main one for moving the security to the left is Snyk.

In terms of the comprehensiveness and accuracy of Snyk's vulnerability database, I looked at that in the past. When I picked Snyk as a solution and was looking at Black Duck and other companies, I knew Snyk had its own database and was doing quite a lot of research in that area. To me it seems to be quite good compared to other solutions, like GitHub or Amazon. I get more out of Snyk. Snyk picks up more, highlights more, than other solutions I've seen.

Both Black Duck and WhiteSource are more established companies but they're probably more expensive. I haven't looked at the overall costs, but as you throw more into them they tend to be more expensive. Snyk meets our requirements.

What other advice do I have?

If your company develops software, and if you are an open source consumer, you need to have something in place. Do your research and find the best solution. For us, Snyk worked. I am involved in a security working group with my counterparts at our investors. We discussed what we're doing and what we are using and I discussed Snyk there. I discussed it with a couple of companies in particular and shared ideas and I recommended that they have a look at Snyk. Snyk is open source. You can take it for a ride and see if you like it. Once you're happy with it, you can move forward.

The biggest lesson I've learned from using Snyk is that it brings in a little bit of discipline in terms of what people can and cannot use. It also highlights the importance of security. It also adds a little bit of structure by surfacing potential issues. That's one of the most important factors. And having something like Snyk means you can validate and you can demonstrate, when meeting your clients and your investors, that you are meeting security needs and concerns.

In terms of the time it takes for developers to find fixed vulnerabilities, it depends on the type of issue. In some cases, for example, if there is an upgrade and there is a new version of the library, Snyk does make recommendations. If Snyk can do something for you it will do it. It can automatically generate a pull request so you can do a library upgrade. If there is something quite straightforward regarding licensing, they'll highlight that for you. But other issues are a little bit more complex. If it's a container image, for example, and there's no immediate image upgrade, maybe you want to do something like upgrade a library within the image. Some things are quite straightforward, and if Snyk can, it recommends it, and it's pretty easy, pretty straightforward. For other situations it will say you can manually upgrade this, but you'll have to do that process on your own.

Snyk's actionable advice when it comes to container vulnerabilities is aligned with the rest of the solution. We were one of the early users of containers. We have had Snyk in place for nearly two years, so when we started, containers were something very new for them. It's definitely better than other solutions which are free. Can it be better? Yes. As always, things can always be improved, but it's more or less on par with what we have on the regular dependency checks that we have on normal libraries as part of the source code.

If you look purely at the source code, we can do it with a SaaS application. You link your GitHub or your code repository with Snyk and, as you commit code, Snyk scans and reports. For containers, we tend to use the integration part of the CI/CD pipeline as well. All the images are passed through and we're using CLI commands to run this. This requires a little bit of extra setup, but once you put it in place it tends to be quite straightforward and doesn't require any additional work. As for allowing developers to own security for the applications and the containers they run in in the cloud, to be honest with you, in a lot of cases, their main focus is on developing the app. The scanning is more on the infra side. When it comes to containers and streamlining the application installation, that usually falls on the infra. They stay on top of that task. We have it integrated and we keep an eye out in case something has been plugged up. I just ask them to make sure it's addressed as soon as possible.

We're using Qualys to do external scans and external assessments. We also do penetration testing. But at the end of the day, you have to look at what you want from a tool. Maybe there are other solutions out there that claim to do a lot more. I'm sure that there are other vendors that can potentially give you a more integrated and better view, but they come with additional costs and additional complications. It all depends on what you want to do and how you want to achieve that. For us, the purpose of Snyk was to look at the vulnerabilities in the code or Docker container images, and to address the licensing aspect. 

Some companies go with individual solutions for every single part. For example, they use Clair to scan just the containers and something else to scan just the code. They have linting tools and other things. We're not just using Snyk. For example, we also have linting tools for code quality. This is not something that Snyk is doing. We're trying to use what is suitable for us.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
CISO at a tech vendor with 51-200 employees
Real User
Provides fantastic visibility into vulnerabilities and where they come from
Pros and Cons
  • "From the software composition analysis perspective, it first makes sure that we understand what is happening from a third-party perspective for the particular product that we use. This is very difficult when you are building software and incorporating dependencies from other libraries, because those dependencies have dependencies and that chain of dependencies can go pretty deep. There could be a vulnerability in something that is seven layers deep, and it would be very difficult to understand that is even affecting us. Therefore, Snyk provides fantastic visibility to know, "Yes, we have a problem. Here is where it ultimately comes from." It may not be with what we're incorporating, but something much deeper than that."
  • "It lists projects. So, if you have a number of microservices in an enterprise, then you could have pages of findings. Developers will then spend zero time going through the pages of reports to figure out, "Is there something I need to fix?" While it may make sense to list all the projects and issues in these very long lists for completeness, Snyk could do a better job of bubbling up and grouping items, e.g., a higher level dashboard that draws attention to things that are new, the highest priority things, or things trending in the wrong direction. That would make it a lot easier. They don't quite have that yet in container security."

What is our primary use case?

We use it to do software composition analysis. It analyzes the third-party libraries that we bring into our own code. It keeps up if there is a vulnerability in something that we've incorporated, then tells us if that has happened. We can then track that and take appropriate action, like updating that library or putting a patch in place to mitigate it. 

They have also added some additional products that we use: One of which is container security. That product is one that analyzes our microservices containers and provides them with a security assessment, so we are essentially following best practices.

How has it helped my organization?

From the software composition analysis perspective, it first makes sure that we understand what is happening from a third-party perspective for the particular product that we use. This is very difficult when you are building software and incorporating dependencies from other libraries, because those dependencies have dependencies and that chain of dependencies can go pretty deep. There could be a vulnerability in something that is seven layers deep, and it would be very difficult to understand that is even affecting us. Therefore, Snyk provides fantastic visibility to know, "Yes, we have a problem. Here is where it ultimately comes from." It may not be with what we're incorporating, but something much deeper than that.

The second thing that is critical in some cases, and Snyk provides as a value, is their guidance. Somewhere along the chain it figures the vulnerabilities out, then Snyk provides an update. So, what you need to do is go update to the latest version of that library, which is easy. However, sometimes it's not that easy, then Snyk has great guidance where you could go to manually patch it yourself, and they've made that a pretty seamless process. You can run a command with this new tooling, and it will go fix the underlying vulnerability for you. That is unusual. I have not seen that in other products.

It has improved the overall security of our applications by removing vulnerabilities and things that we are incorporating into our product. It ultimately identifies vulnerabilities in our product as well. It helps us when we do other types of testing of our applications, as we're not finding issues by something we had incorporated. Therefore, it reduces the vulnerabilities in our application.

What is most valuable?

For a developer, the ease of use is probably an eight out of 10. It is pretty easy to use. There is some documentation to familiarize themselves with the solution, because there are definitely steps that they have to take and understand. However, they are not hard and documented pretty well.

We have integrated Snyk into our SDE. We have a CI/CD pipeline that builds software, so it's part of that process that we will automatically run. We use Jenkins as our pipeline build tool, and that's what we have integrated. It is pretty straightforward. Snyk has a plugin that works out-of-the-box with Jenkins which makes it very easy to install.

Snyk's vulnerability database is excellent, in terms of comprehensiveness and accuracy. I would rate it a nine or 10 (out of 10). They have a proprietary database that is very useful. They are also very open to adding additional packages that we use, which might be not widely used across their customer base.

What needs improvement?

Snyk's ability to help developers find and fix vulnerabilities quickly is pretty good. From a one to 10, it is probably a six or seven. The reason is because they make it very clear how to take the steps, but it's not necessarily in front of the developers. For instance, my role here is security, so I go and look at it all the time to see what is happening. The developer is checking code, then their analysis runs in the pipeline and they have moved on. Therefore, the developers don't necessarily get real-time feedback and take action until someone else reviews it, like me, to know if there is a problem that they need to go address.

Snyk does a good job finding applications, but that is not in front of the developers. We are still spending time to make it a priority for them. So, it's not really saving time, e.g., the developers are catching something before it goes into Snyk's pipeline.

A criticism I would have of the product is it's very hierarchical. I would rate the container security feature as a seven or eight (out of 10). It lists projects. So, if you have a number of microservices in an enterprise, then you could have pages of findings. Developers will then spend zero time going through the pages of reports to figure out, "Is there something I need to fix?" While it may make sense to list all the projects and issues in these very long lists for completeness, Snyk could do a better job of bubbling up and grouping items, e.g., a higher level dashboard that draws attention to things that are new, the highest priority things, or things trending in the wrong direction. That would make it a lot easier. They don't quite have that yet in container security.

One area that I would love to see more coverage of is .NET. We primarily use JavaScript and TypeScript, and Snyk does a great job with those. One of the things that we are doing as a microservices developer is we want to be able to develop in any language that our developers want, which is a unique problem for a tool like this because they specialize. As we grow, we see interest in Python, and while Snyk has some Python coverage that is pretty good, it is not as mature. For other languages, while it's present, it is also not very mature yet. This is an area for improvement because there was a very straightforward way that they integrated everything for Node.js. However, as other languages like Rust and .NET gain popularity, we may just have one very critical service in 200 that uses something else, and I would like to see this same level of attestation across them.

For how long have I used the solution?

Since about 2016.

What do I think about the stability of the solution?

The stability is very good. We have not run into issues that have been large-scale outages. It is not a real-time solution. So, even if we had an outage of a day, it wouldn't really affect the way we operate. It is an asynchronous thing behind the scenes.

It requires about 200 hours a year of time to maintain it. By maintain it, I mean just go in, use the reports, validate them, and kind of manage them. There is a resource cost to us to operationalize it, but it's about 200 hours.

What do I think about the scalability of the solution?

It is very capable at what it does. It has a pretty good completeness of vision and its execution is good.

There are certain tools which Snyk has that developers can use. Those have a very low level of adoption. It was adopted into our pipeline, so we get things there and report them back to development. However, development largely has not adopted it themselves. We have push the findings to them.

Most of the users are a mix between security and operational folks as well as some development managers. Unfortunately, the developers themselves don't necessarily adopt Snyk on their own. Therefore, it's really more those who are running the pipeline, like our operations team, my security team, and the managers who are receiving the reports if there's something in Snyk or there is actually an issue.

We are using all the products they provide today. We use it for everything that we develop, so I don't know that there is a whole lot more that we can use unless they provide a further offering.

How are customer service and technical support?

Snyk's technical support is middle of the road. I would rate it a six (out of 10). They are friendly and try to be helpful. Some of the times that I have actually had to reach out to them, it takes a lot of back and forth to get issues understood and resolved. They do try, but it can be a lengthy process.

Which solution did I use previously and why did I switch?

We started using this solution at this company when the company was started, so it's the only thing we have ever used.

In the past, I have used Veracode, WhiteHat Security, and Black Duck by Synopsys for some of their features.

How was the initial setup?

The initial setup was straightforward. Snyk was brought in at a time when there were less than five employees, and they set it up that day. We just needed one person to deploy it, and it took them a day. It was easy and so straightforward that it didn't require a project.

What was our ROI?

If I didn't see ROI, I would move somewhere else. I would probably go to a cheaper solution, but Snyk is definitely above that compliance level of value. It is really proactive, and that's where I would rather be from a security program perspective. So, I do get the value out of it.

Snyk finds problems that we may not have ever found otherwise, so it is a significant benefit for us. It reduced the amount of time by an FTE, which is about 2000 hours a year that we would spend in doing what Snyk does with its tool.

Over the course of a year, Snyk has reduced the amount of time it takes to fix problems by approximately 100 hours in our enterprise. It makes it very clear what the fix is. They provide very good remediation advice. 

The total time to value will depend on the company who implements it. For us, it was pretty short, probably two to three months. While it was very easy to set up, it takes a little while to really appreciate how its findings need to be addressed within the company. It forces you to develop some processes and feedback loops that you may not have had there before. So, it took us 90 days to fully appreciate the value and start remediating findings that were initially discovered.

What's my experience with pricing, setup cost, and licensing?

With Snyk, you get what you pay for. It is not a cheap solution, but you get a comprehensiveness and level of coverage that is very good. The dollars in the security budget only go so far. If I can maximize my value and be able to have some funds left over for other initiatives, I want to do that. That is what drives me to continue to say, "What's out there in the market? Snyk's expensive, but it's good. Is there something as good, but more affordable?" Ultimately, I find we could go cheaper, but we would lose the completeness of vision or scope. I am not willing to do that because Snyk does provide a pretty important benefit for us.

Snyk is a premium-priced product, so it's kind of expensive. The big con that I find frustrating is when a company charges extra for single sign-on (SSO) into their SaaS app. Snyk is one of the few that I'm willing to pay that add-on charge, but generally I disqualify products that charge an extra fee to do integrated authentication to our identity provider, like Okta or some other SSO. That is a big negative. We had to pay extra for that. That little annoyance aside, it is expensive. You get a lot out of it, but you're paying for that premium.

Which other solutions did I evaluate?

I have not seen much in the way of false positives from Snyk. I have used a lot of software analysis tools and some are pretty bad, but Snyk is fantastic. I struggle to remember a time where Snyk found an issue that wasn't a true issue. It may have been very thorny to understand and resolve, but I have always found it to be accurate.

I have looked at other solutions, but Snyk continues to win out in evaluations. I also looked at WhiteHat Security and Black Duck by Synopsys. 

We do use a product with WhiteHat Security, which is now owned by NTT Data, for SAST, DAST and manual pentesting. I have also used other independent contractors for some of that. I was looking at Synopsys and a separate product called Coverity for SAST in addition to what we use with Snyk. Separate from that, we do use SAST and DAST in interactive and mobile testing.

Snyk doesn't do SAST or DAST; they do software composition analysis. These are really separate offerings that don't really cross over. I would not go to Snyk for SAST and DAST, so I wouldn't make any competitive changes with my other vendors that are providing that solution.

There are a few other vendors who provide overlapping coverage for container security. However, for software composition analysis, we only use Snyk, so the solution is very important for us.

What other advice do I have?

If you're going to be doing any sort of software development that involves open source software, like many people do, many people have a blind spot or don't have a tool like this to even understand the risk that they take by pulling in an open source. It's not to say open source is bad, it just has a new threat surface that you have to monitor. We get a lot of benefit out of monitoring it, so I think ultimately we see problems others don't and have the opportunity to fix them. Therefore, there is a good chance that we will have fewer issues, like unauthorized data access, where they are sort of significant events because we have the visibility and the means to rectify them.

Snyk's actionable advice about container vulnerabilities is pretty good. I would rate it a six (out of 10). It's a newer offering for them, so it doesn't have the completeness of vision that their software composition analysis has, but it still appears to be accurate. It's a different type of product. They haven't packaged it to be very actionable, e.g., just do this one thing or here is the next step to fix this. It is a bit more abstract and has an explainer to it. You have to sort of distill that into what you need to do, but it still seems accurate. It is a little bit more to wrap your head around than how easy they have made the software composition product.

If you are looking for a software composition analysis product that provides remediation advice and you can't act on the details it's going to give you, you might be just as good dealing with a little bit less full featured product. However, if you want to be proactive as well as have the capability and technical resources that can move on the recommendations that Snyk makes, then you can realize a significant value out of this product. Thus, if you are at the level of maturity that can appreciate what this product can provide, it is a great value.

I would rate this solution a nine (out of 10).

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Snyk
October 2024
Learn what your peers think about Snyk. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
reviewer1419804 - PeerSpot reviewer
Security Engineer at a computer software company with 51-200 employees
Real User
Helps us meet compliance requirements and educate devs on security in the SDC
Pros and Cons
  • "It's very easy for developers to use. Onboarding was an easy process for all of the developers within the company. After a quick, half-an-hour to an hour session, they were fully using it on their own. It's very straightforward. Usability is definitely a 10 out of 10."
  • "A feature we would like to see is the ability to archive and store historical data, without actually deleting it. It's a problem because it throws my numbers off. When I'm looking at the dashboard's current vulnerabilities, it's not accurate."

What is our primary use case?

Since some of our development is using open source packages, we need a way to identify the vulnerabilities before using those packages for development. Using Snyk, we can identify all the safe packages, which to use and which to not use, and create a safe repository for developers.

The goal is to catch the vulnerabilities early within the process and fix them before they get to the security review where they can cause deadlines to be pushed out to fix them.

We're using the cloud version.

How has it helped my organization?

It helps us meet compliance requirements, by identifying and fixing vulnerabilities, and to have a robust vulnerability management program. It basically helps keep our company secure, from the application security standpoint.

Snyk also helps improve our company by educating users on the security aspect of the software development cycle. They may have been unaware of all the potential security risks when using open source packages. During this process, they have become educated on what packages to use, the vulnerabilities behind them, and a more secure process for using them.

In addition, its container security feature allows developers to own security for the applications and the containers they run in the cloud. It gives more power to the developers.

Before using Snyk, we weren't identifying the problems. Now, we're seeing the actual problems. It has affected our security posture by identifying open source packages' vulnerabilities and licensing issues. It definitely helps us secure things and see a different facet of security.

It also allows our developers to spend less time securing applications, increasing their productivity. I would estimate the increase in their productivity at 10 to 15 percent, due to Snyk's integration. The scanning is automated through the use of APIs. It's not a manual process. It automates everything and spits out the results. The developers just run a few commands to remediate the vulnerabilities.

What is most valuable?

  • The wide range of programming languages it covers, including Python
  • Identifying the vulnerabilities and providing information on how to fix them — remediation steps

It's very easy for developers to use. Onboarding was an easy process for all of the developers within the company. After a quick, half-an-hour to an hour session, they were fully using it on their own. It's very straightforward. Usability is definitely a 10 out of 10. Our developers are using the dashboard and command lines. All the documentation is provided and I've never had an issue.

We have integrated Snyk into our software development environment. It's something that is ongoing at the moment. Our SDE is VS Code.

Another important feature is the solution’s vulnerability database, in terms of comprehensiveness and accuracy. It's top-notch. It pulls all the data from the CVE database, the national vulnerability database. It's accurate and frequently updated.

What needs improvement?

We use the solution's container security feature. A lot of the vulnerabilities can't be addressed due to OS restraints. They just can't be fixed, even with their recommendations. I would like to see them improve on this.

A feature we would like to see is the ability to archive and store historical data, without actually deleting it. It's a problem because it throws my numbers off. When I'm looking at the dashboard's current vulnerabilities, it's not accurate.

For how long have I used the solution?

We have been using Snyk for a little more than a year.

What do I think about the stability of the solution?

The stability is very good. I haven't noticed any downtime.

What do I think about the scalability of the solution?

It provides easy deployment for different code repositories, so it's easily scalable.

We have about 20 to 25 users and it's being used very extensively, across all our applications.

How are customer service and technical support?

Their technical support is top-notch, a 10 out of 10. I have a Slack channel for direct discussions with support. And I have my account manager for any questions or issues I run into. Response time ranges between instant and three hours. If they don't know the question or the issue, they'll escalate. They'll have someone else join the Slack or give me a Zoom session.

Which solution did I use previously and why did I switch?

This is the first of its kind, that we are using.

How was the initial setup?

The initial setup was very straightforward. The integrations with our code repositories, like Bitbucket and GitHub, are direct. You enter their required information and just pull data from them. There was no setup for any additional VMs or anything else.

Developer adoption has been pretty positive, since it's easy to use. We have 100 percent adoption. They understand the need for security with software development. Everyone's happy with the product, and it allows them to catch vulnerabilities earlier in the software development cycle, rather than later, so they can fix them before they get to the security-review process.

The deployment took a few hours, maybe even less. I was the only one involved in the process. I just followed the directions. We just planned on identifying the specific repositories linking to Snyk, and then started scanning specific projects.

I also take care of maintenance of the solution and it takes less than 5 percent of my time. There is very little maintenance needed since it's a SaaS product.

What was our ROI?

We have seen ROI, although I don't have any data points on it. It's very valuable. It saves time for the developers and security team by quickly identifying things and fixing them before they get down the pipeline. It prevents the creation of additional roadblocks and complexity and the pushing out of deadlines to address issues once they are too far down the pipeline.

Which other solutions did I evaluate?

We didn't find any other options on the market.

What other advice do I have?

The biggest lesson I've learned from using this solution is the complexity of open source licenses. I wasn't aware of all the different types of licenses, and all the terms and conditions required to use specific open source packages.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Senior Security Engineer at Instructure
Real User
We can identify things earlier within the development cycle, giving us time to fix things
Pros and Cons
  • "We have integrated it into our software development environment. We have it in a couple different spots. Developers can use it at the point when they are developing. They can test it on their local machine. If the setup that they have is producing alerts or if they need to upgrade or patch, then at the testing phase when a product is being built for automated testing integrates with Snyk at that point and also produces some checks."
  • "I would like to give further ability to grouping code repositories, in such a way that you could group them by the teams that own them, then produce alerting to those teams. The way that we are seeing it right now, the alerting only goes to a couple of places. I wish we could configure the code to go to different places."

What is our primary use case?

The primary use case is dependency vulnerability scanning and alerting.

How has it helped my organization?

We have integrated it into our software development environment. We have it in a couple different spots. Developers can use it at the point when they are developing. They can test it on their local machine. If the setup that they have is producing alerts or if they need to upgrade or patch, then at the testing phase when a product is being built for automated testing integrates with Snyk at that point and also produces some checks.

The integration of SDE has been easy. We have it on GitHub, then we are using an open source solution that isn't natively supported, but Snyk provides ways for us to integrate it with them regardless of that. GitHub is very easy. You can do that through the UI and with some commands in the terminal. 

The sooner that we can find potential vulnerabilities, the better. Snyk allows us to find these potential vulnerabilities in the development and testing phases. We want to pursue things to the left of our software development cycle, and I think Snyk helps us do that.

A lot of the containerization is managed by some of our shared services teams. The solution’s container security feature allows those teams to own security for the applications and containers they run in in the cloud. Our development operations is a smooth process. We are able to address these findings later in the development process, then have the scans at the time of deployment. We are then able to avoid time crunches because it allows us to find vulnerabilities earlier and have the time to address them.

It provides better security because we make sure that our libraries dependencies and product stay up-to-date and have the most current code available. Yet, we are able to quickly know when something requires urgent attention.

What is most valuable?

It raises alerts on vulnerable libraries and findings. It scores those alerts and allows us to prioritize them.

It is very easy to use: The UI is very polished and the API is straightforward. Our developers seldom have a thought like, "This is very odd how they are doing this." The solution seems very intuitive.

I am impressed with Snyk's vulnerability database in terms of its comprehensiveness and accuracy. There have been times when I know that brand new vulnerabilities have come out, then it's only taken them a day or two to adopt them and get them processed into their database. I feel pretty confident in the database.

The security container feature is good and straightforward. The solution’s actionable advice about container vulnerabilities is a little more straightforward, because in most cases, you need to upgrade. There is not as much investigation that needs to go into that. So, the decision to upgrade and fix those is straightforward.

Their API and UI are great.

What needs improvement?

If they were able to have some kind of SAS static code analysis that integrates with their vulnerability dependency alerting. I think that would work really well. Because a lot of times, only if you have this configuration or if you are using these functions, your code will be vulnerable. The alerts do require some investigation and Snyk could improve the accuracy of their alerting if they were to integrate with the SAS static code analysis.

I would like to give further ability to grouping code repositories, in such a way that you could group them by the teams that own them, then produce alerting to those teams. The way that we are seeing it right now, the alerting only goes to a couple of places. I wish we could configure the code to go to different places.

For how long have I used the solution?

Close to three years.

What do I think about the stability of the solution?

My impressions of the stability are very high.

We don't require staff for deployment and maintenance of this solution.

What do I think about the scalability of the solution?

It is pretty scalable. We had a few projects that are too large, but they have actually produced fixes which help with that. As of right now, I feel that they are very scalable.

Developer adoption is 90 percent. Our goal is 100 percent. We are currently doing roadmap work, but we will be at 100 percent soon.

Our users are primarily developers. We have the 100 seat license, and I think we have around 80 to 90 users.

How are customer service and technical support?

Snyk's technical support is big. I have worked with them several times. They are responsive and have always been able to help me with whatever things I am trying to do.

How was the initial setup?

The initial setup is straightforward. They have great documentation, which is relatively straightforward. There are a couple different options on how you can integrate it. This allows you to sort of pick the easiest way. It was simple for most of our use cases and the ways that we needed to integrate with it.

Our initial deployment took less than a week.

What about the implementation team?

We talked to a solutions architect for an hour. That was basically it. Our experience with them was good. Everything seemed very straightforward, so it all went smoothly.

What was our ROI?

We have seen ROI. The product is more secure. Snyk has allowed our developers to spend less time securing applications, increasing their productivity. This goes back to being able to identify things earlier within the development cycle and having the time, not having to handle all these things in a panicked, chaotic manner, in order to fix something.

Snyk has reduced the amount of time it takes to find problems. By finding problems early on in the development cycle, the solution is probably saving us about a month.

The solution has reduced the amount of time it takes to fix problems. Their database has a great description because it's easy to figure out what the problem is, then we can figure out what needs to be fixed. The time that it saves us is relatively small, about a day.

What other advice do I have?

Make sure you know how you want to structure the product at the time that deploy it, because it's hard to go back and restructure it. Prepare a deployment plan before you implement it.

Snyk reports vulnerabilities and alerts on vulnerable libraries, but there are usually a lot of stipulations on if it will be a vulnerability within the code. For example, it might say, "This library is vulnerable, but only if you're using these functions." Then, there is kind of a decision: 

  • Is it just going to be easiest to upgrade it and not really investigate it? 
  • Or do you investigate it and figured out if it's a false positive or not? 

So, it depends on how you define false positive. It alerts on vulnerable libraries, but it also says, "Only if you're doing this with these functions," which a lot of the times the case is not, but requires some investigation.

Snyk supports 95 percent of the environment that we have. We do have some code that is not supported by them.

We have other solutions to cover SAST and DAST. If Snyk were to come out with these solutions, we would be interested in what they have and possibly adopting those. It's not a concern for us that they don't have those, because we use other solutions to cover SAST and DAST, but we also want to be able to cover vulnerable dependency alerting.

They're always coming out with new stuff.

I would rate the solution as a nine out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
DevOps Engineer at Ramboll
Real User
Top 20
Check vulnerabilities and rectify potential leaks in GitHub
Pros and Cons
  • "We use Snyk to check vulnerabilities and rectify potential leaks in GitHub."
  • "The tool's initial use is complex."

What is our primary use case?

We use Snyk to check vulnerabilities and rectify potential leaks in GitHub.

What needs improvement?

The tool's initial use is complex. 

For how long have I used the solution?

I have been working with the product for three to four months. 

What other advice do I have?

I rate the product an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ZvikaRonen - PeerSpot reviewer
Chief Technology Officer at FOSSAware
Real User
Top 10
Useful software composition analysis, highly scalable, and good support
Pros and Cons
  • "The most valuable feature of Snyk is the software composition analysis."
  • "The reporting mechanism of Snyk could improve. The reporting mechanism is available only on the higher level of license. Adjusting the policy of the current setup of recording this report is something that can improve. For instance, if you have a certain license, you receive a rating, and the rating of this license remains the same for any use case. No matter if you are using it internally or using it externally, you cannot make the adjustment to your use case. It will always alert as a risky license. The areas of licenses in the reporting and adjustments can be improve"

What is our primary use case?

Snyk is used to manage open-source risks in security and licenses.

What is most valuable?

The most valuable feature of Snyk is the software composition analysis.

What needs improvement?

The reporting mechanism of Snyk could improve. The reporting mechanism is available only on the higher level of license. Adjusting the policy of the current setup of recording this report is something that can improve. For instance, if you have a certain license, you receive a rating, and the rating of this license remains the same for any use case. No matter if you are using it internally or using it externally, you cannot make the adjustment to your use case. It will always alert as a risky license. The areas of licenses in the reporting and adjustments can be improved.

Having bolting scans into a single solution can be useful, maybe snippet capabilities of reading the actual scan rather than reading the manifest can be very useful.

For how long have I used the solution?

I have been using Snyk for several years.

What do I think about the stability of the solution?

The stability of Snyk is good.

What do I think about the scalability of the solution?

Snyk is highly scalable. The only thing running on the customer side is a command-line interface(CLI). The entire results are been presented on a software as a service-based platform. It doesn't matter if I'm running 10 or 10,000 systems. It's scalable because Snyk has a supportive system, which is not the customer's system, it's Snyk's system.

How are customer service and support?

I have not used the support from Snyk. However,  customers are sharing their experiences, and they have said the support is good.

How was the initial setup?

The initial setup of Snyk needs their assistance and support. It's not a Windows application that you click next, but it's not rocket science. The implementation typically takes a few days to complete.

What about the implementation team?

The company that purchases Snyk typically does the implementation. There are only a few people needed for the deployment of the solution.

What was our ROI?

Snyk allows developers and development managers to identify open-source vulnerabilities in every stage. As a result, the fix is much cheaper than identifying something on production. It's up to 100 times less expensive. If you fix a few bugs at an early stage, you cover all the license fees for the annual subscription of Snyk. There is a high return on investment potential.

What's my experience with pricing, setup cost, and licensing?

The license model is based on the number of contributing developers. Snyk is expensive, for a startup company will most likely use the community edition, while larger companies will buy the licensed version. The price of Snyk is more than other SLA tools.

What other advice do I have?

I rate Snyk an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1412625 - PeerSpot reviewer
Application Security Engineer at a tech services company with 501-1,000 employees
Real User
Helps us to prioritize fixes and suggests version upgrades, saving us significant time
Pros and Cons
  • "The most valuable feature is that they add a lot of their own information to the vulnerabilities. They describe vulnerabilities and suggest their own mitigations or version upgrades. The information was the winning factor when we compared Snyk to others. This is what gave it more impact."
  • "The solution's vulnerability database, in terms of comprehensiveness and accuracy, is very high-level. As far as I know, it's the best among their competitors."
  • "We tried to integrate it into our software development environment but it went really badly. It took a lot of time and prevented the developers from using the IDE. Eventually, we didn't use it in the development area... I would like to see better integrations to help the developers get along better with the tool. And the plugin for the IDE is not so good. This is something we would like to have..."

What is our primary use case?

We have a lot of code and a lot of microservices and we're using Snyk to test our third-party libraries, all the external dependencies that our code uses, to see if there are any vulnerabilities in the versions we use.

We use their SaaS dashboard, but we do have some internal integrations that are on-prem.

We scan our code and we go through the results on the dashboard and then we ask the teams to upgrade their libraries to mitigate vulnerabilities.

How has it helped my organization?

We feel more secure because we do have a way to measure the security and the risk factors of projects. We're able to create action items for the developers to fix. We have the feeling that we can worry less about these kinds of vulnerabilities, which are very critical vulnerabilities, in all the third-party libraries.

The solution has reduced the amount of time it takes to find problems, for sure. Without it, I would have to do things manually: Go to a project, get the list of libraries and the versions, and then search manually, one by one, in Google. It saves a lot of time. It's hard to estimate how much time it saves, but it must be days of work.

It helps us spend less time securing applications and that way it increases productivity. It saves a lot of time in looking for vulnerabilities in our projects. And, of course, it's much more efficient and quick with Snyk. It's saving us a lot of working days, maybe even weeks.

Snyk also helps us to prioritize things, what we need to deal with. For example, it tells us if there is an available online exploit for the vulnerability in a given library. That way, we know that we will want to address this issue first, because maybe some hacker could use the available exploit on us. It also has a pretty new feature, which is Snyk's own risk score from zero to 1,000, and that has also helped to prioritize. Another new feature we haven't tested yet is to see if a function is really in use in the code, which will also help to prioritize. And, of course, the suggested version to upgrade to is really important information for us.

What is most valuable?

The most valuable feature is that they add a lot of their own information to the vulnerabilities. They describe vulnerabilities and suggest their own mitigations or version upgrades. The information was the winning factor when we compared Snyk to others. This is what gave it more impact.

For us, in the security team, it's pretty easy to use it to look for issues. If we want to look at a specific project, which may be external or more important or it may be more sensitive, we just go to the Snyk dashboard, look for the project, and directly get a list of all the issues, by severity. It also shows if there is a fix available. The filter is pretty good and we are able to get action items pretty immediately for the developers.

The solution's vulnerability database, in terms of comprehensiveness and accuracy, is very high-level. As far as I know, it's the best among their competitors.

Also, I don't think there are false positives. Even if there is a vulnerable library that is in use, but maybe we're not using the function itself, it's not telling us that we do use that function. There isn't much of a false positive issue.

What needs improvement?

We tried to integrate it into our software development environment but it went really badly. It took a lot of time and prevented the developers from using the IDE. Eventually, we didn't use it in the development area.

If the plugin for our IDE worked for us, it might help developers find and fix vulnerabilities quickly. But because it's hard to get the developers to use the tool itself, the cloud tool, it's more that we in the security team find the issues and give them to them.

I would like to see better integrations to help the developers get along better with the tool. And the plugin for the IDE is not so good. This is something we would like to have, but currently we can't use it.

Also, the API could be better by enabling us to get more useful information through it, or do more actions from the API.

Another disadvantage is that a scan during CI is pretty slow. It almost doubles our build time.

For how long have I used the solution?

I have been using Snyk for about two years.

What do I think about the stability of the solution?

I have never experienced any instability in the solution. It's pretty good.

How are customer service and technical support?

Their technical support is pretty good. We have a customer success manager. His name is Eliran and he's really nice. He helps us sometimes with actual support, but at other times he helps us with figuring out how to work with Snyk, or how to continue and expand with it.

Which solution did I use previously and why did I switch?

Before Snyk we used one of its competitors, WhiteSource. We switched to Snyk because we were near the end of our WhiteSource license and we wanted to look at other options. We looked at the competitors and we saw that Snyk has a lot more valuable information on issues, such as exploitability online, and the suggested fixes for libraries, and there were more features. All of this information is very valuable for us, and WhiteSource was lacking it.

How was the initial setup?

The initial setup wasn't too complex. They have good documentation, and it's pretty easy. Because our code repository and ticketing system are internal, we had to set up some Dockers to help us with that, but that also wasn't too hard.

The first deployment, until we started scanning the first project, took less than a week. To get it fully working as we expected, exactly how we wanted it, took some more time. That took some months. But the initial setup was really just a few days.

The implementation strategy was that we first wanted to scan the integration with our internal Bitbucket, the code repository, and get Snyk to scan all of the repositories on a daily basis. We had some struggles at first. We wanted to add the developers as users, so they could use the dashboard, but that didn't work so well. So we used a JIRA integration for ticketing and wrote some scripts that use the API to get some information and create tables with action items. Also, we wanted to add it to our CI so that every time a project was being built, a scan would start and the developer would get the information at that moment.

Right now, we're writing an automation to automatically open JIRA tickets with information from Snyk, for the teams. Hopefully, that will make my job more efficient, and even decrease the amount of work I need to do.

If maintenance is required it's on me, but I really only update our Dockers from time to time. There isn't too much maintenance.

What about the implementation team?

I did it almost all by myself, but we did use Snyk from time to time. I would send them some logs if we had a problem and they would review then and respond with an answer in a few days.

What was our ROI?

We don't have numbers that say we saved this or that amount because of Snyk, but we have seen ROI. The time I would spend on those kinds of vulnerabilities without Snyk would cost more than what it costs us.

The time to value was pretty much from the beginning; maybe one month or two.

Which other solutions did I evaluate?

We also looked at Black Duck and SourceClear. The difference between them and Snyk, as with WhiteSource, was the information. The Snyk dashboard was also more user-friendly and more informative. Back then, it looked more user-friendly for the developers, to get them using it. That didn't happen ultimately for us, but it did look that way at the beginning. Their added information was the main trigger.

What other advice do I have?

If you're on-cloud it's pretty easy. If you're on-prem I'd suggest you look carefully at how the integrations should be. I spent some time configuring the Docker because I didn't have the right information, from our side. It would be good to know better the infrastructure and how the source code or ticketing system works before starting to implement the internal Dockers. But if it's on-cloud and you are only using the SaaS dashboard, it's pretty easy.

It is easy to use, but it's hard to get the developers to use it. That part is not too easy. Our developers are not that into it. We, the security team, have to do a lot of manual work ourselves. We have to do a lot of triaging ourselves and then ask the developer teams to take action. I don't think the developer reluctance is something in the tool; I don't think it's the tool's fault. The subject itself is not that appealing to developers and they don't like to take care of security much. It's hard to get them to use it.

Only our security team of three people uses the Snyk dashboard itself. Unfortunately, no developers are using it. I use it on a weekly basis. On the security side, the adoption is high. And the developers always follow my instructions based on the Snyk results that I send to them. If you include the developers who are using my recommendations, then there are dozens of developers "using" it.

I don't think it has reduced the amount of time it takes to fix problems, because ultimately it just tells us to upgrade to a specific version. If we got this information manually, without Snyk, we would still just need to upgrade to that specific version. It's still on the developer side to make the fix. I don't think Snyk is important for that part.

The lack of SAST and DAST in the solution didn't affect our decision to go with Snyk because we see the solution as another aspect of security. I don't know if they should go to SAST or DAST because they are really good at what they do. The product is very good for this kind of security. 

Overall, it's hard to say if it has greatly helped our security. It's hard to measure it. I can't say that we had an actual exploitable section in our site that was fixed with Snyk. It's just that we feel way more secure now. The added information they provide is very valuable and helps us prioritize. Prioritization is the most valuable thing we have gotten from Snyk.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
AyubShaik - PeerSpot reviewer
DevOps Engineer at Perptualblock
Real User
Top 10
A solution that allows developers to identify and address potential security issues with ease
Pros and Cons
  • "Snyk categorizes the level of vulnerability into high, medium, and low, which helps organizations prioritize which issues to tackle first."
  • "One area where Snyk could improve is in providing developers with the line where the error occurs."

What is our primary use case?

Snyk's major use case is to check our code for vulnerabilities that may exist in the dependencies or the security of the code. This allows developers to identify and address potential security issues that can be resolved.

What is most valuable?

Snyk offers two key advantages for organizations. Firstly, it allows all issues to be fixed in one centralized location, streamlining the process of addressing vulnerabilities. Secondly, Snyk categorizes the level of vulnerability into high, medium, and low, which helps organizations prioritize which issues to tackle first. This feature ensures that low-priority vulnerabilities are not addressed before high-priority ones.

What needs improvement?

One area where Snyk could improve is in providing developers with the line where the error occurs.

For how long have I used the solution?

As of now, I have been using Snyk for two weeks. Also, I am using the latest version of the solution. So, my company is an end-user and customer of the solution.

What do I think about the stability of the solution?

I haven't faced any stability issues at all while using the solution. Stability-wise, it is a fine product. I rate its stability a nine out of ten.

What do I think about the scalability of the solution?

Only three users are using the solution in my company. Even though there are around fifteen developers in my company, since the solution is still in the integration stage, many developers can't use it yet. So, once the seniors get accustomed to Snyk, then the juniors will follow.

From a scalability standpoint, I haven't explored the solution yet.

How are customer service and support?

I haven't faced any issues that I can take to them. So, all the documents Snyk provides have solutions to the potential issues one could face. I did not need to use the internet to check for the resolutions to my issues with the solution.

Which solution did I use previously and why did I switch?

I have used SonarQube previously. We still use SonarQube and might migrate to Snyk completely in the future. Also, we may even consider using both parallelly.

SonarQube notifies us of the error. It also mentions the line where that error is and gives the exact line of code along with the line number. While it doesn't give any solution, it does give an alternate solution. So, it will just show what can be removed, where the vulnerabilities are, and what needs to be changed.

In Snyk, it notifies its user what an old version is and how to take it to another stable version. It also notifies its users about the vulnerabilities in a version before suggesting a new version that doesn't have such vulnerabilities.

Integration in Snyk was easier since, during SonarQube's integration process in our company, we always faced technical issues during its setup or while trying to operate it. Snyk is a very user-friendly tool, giving it a huge plus point.

SonarQube detects in a code if any line is commented or any variable is defined but not used. Snyk, on the other hand, doesn't detect such details but detects vulnerabilities on a higher level.

How was the initial setup?

The deployment model for the solution is a cloud-based one.

Regarding Snyk's deployment, we have integrated everything with Jenkins so that the deployment happens automatically. Also, in Jenkins itself, we have integrated Snyk. The deployment process for Snyk took less than an hour. Once a person goes through the documents provided by Snyk, the deployment process becomes easy. The deployment process in my company was carried out without needing any help from external sources.

What's my experience with pricing, setup cost, and licensing?

Presently, my company uses an open-source version of the solution. The solution's pricing can be considered quite reasonable owing to the features they offer. There are no extra costs attached to the solution because there is no need for extra hardware or other software since it has been integrated with the Jenkins CICD automation pipeline, and the dashboard gives everything in one place.

What other advice do I have?

Upon reviewing Snyk's operations, I found it helpful, although not entirely comprehensive. Specifically, it provides valuable information regarding the status of vulnerabilities and the details of dependencies used in our projects. The solution also can identify issues that could be resolved manually or through alternative means. Snyk gives all the required information, while SonarQube doesn't. In SonarQube, data is presented in a different format that is required to be reviewed by us on a line-by-line basis. One of Snyk's strengths was its ability to consolidate all identified issues into a single location.

Currently, our company has not utilized any expensive solutions. So, we opted for SonarQube's open-source version. In the future, if the need arises, we may consider purchasing a solution. However, as this is for a proof-of-concept (POC), I am currently exploring trial or open-source versions, which are free of cost. If a solution is successfully integrated into our projects and our developers become familiar, we may consider purchasing a particular solution. For now, we are focusing on finding a solution that meets our needs for the POC without incurring any unnecessary expenses.

I would definitely recommend the solution to those planning to use it. Overall, I rate the solution a seven and a half out of ten. To be more specific, I would rate it an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: October 2024
Buyer's Guide
Download our free Snyk Report and get advice and tips from experienced pros sharing their opinions.