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MukarramJah - PeerSpot reviewer
Technology Lead at InfoTech Group
Real User
Top 5
Helps identify issues that cannot be seen manually and provides complete wait chain for a problem
Pros and Cons
  • "SolarWinds Database Performance Analyzer can help us identify issues we cannot see manually."
  • "SolarWinds Database Performance Analyzer should provide customization options allowing users to add different columns."

What is most valuable?

I have been using SolarWinds Database Performance Analyzer for four to five years.

What needs improvement?

The solution has reporting issues that need to be improved. SolarWinds Database Performance Analyzer should provide customization options allowing users to add different columns.

I would also like to see an easier installation process.

For how long have I used the solution?

I have been using SolarWinds Database Performance Analyzer for four to five years.

What do I think about the stability of the solution?

I rate SolarWinds Database Performance Analyzer a six to seven out of ten for stability.

Buyer's Guide
SolarWinds Database Performance Analyzer
November 2024
Learn what your peers think about SolarWinds Database Performance Analyzer. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The product is very scalable and I rate it an eight out of ten for scalability. Two to three database administrators are using SolarWinds Database Performance Analyzer in our company.

How are customer service and support?

SolarWinds Database Performance Analyzer’s customer support has always helped us, and I rate their customer support an eight out of ten.

Which solution did I use previously and why did I switch?

Before using SolarWinds Database Performance Analyzer, I used Oracle Enterprise Manager (OEM) for many years. I switched to SolarWinds Database Performance Analyzer because other tools could not provide us with visibility of the wait chain. SolarWinds Database Performance Analyzer provided us with the complete wait chain of a problem.

How was the initial setup?

The solution was not difficult to install. The installation process did not take more than two to three minutes.

What's my experience with pricing, setup cost, and licensing?

There are no extra costs for maintenance or using the solution's support.

What other advice do I have?

I am using the latest version of SolarWinds Database Performance Analyzer. One database administration is enough for the maintenance of the solution. I would recommend SolarWinds Database Performance Analyzer to other users.

Overall, I rate SolarWinds Database Performance Analyzer a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user436179 - PeerSpot reviewer
DBA at a wellness & fitness company with 501-1,000 employees
Vendor
It gives us a real nice, very concise graphical interface and visibility into the database performance itself.

Valuable Features

We are a standard edition shop for Oracle. We don't have access to a lot of the enterprise edition performance analysis feature. We don't get AWR reports. We don't get a lot of visibility into the database performance. DPA, for us, breaches that gap and it gives us a real nice, very concise graphical interface and visibility into the database performance itself. That's the thing that, the million-dollar bonus for us right there

Improvements to My Organization

It has been a cultural change for us. The interface is really easy to use, so we can create an internal web link that sends users, developers, management to the DPA tool. Even though those people aren't DPAs, they can get in and they can drill into data and it's very easy to present that very visual data to teams, to departments, to management, to get them to understand where we're having a performance problem, what the consequence to that problem is, what the impact of it is. That does a lot to move a conversation forward to assigning resources to getting performance issues that are outside of the database addressed in a pretty timely manner.

Room for Improvement

It's a graphical tool, so it lets you see wait time for a database instance. That's really nice when you're dealing with similar instances. One of things that I'd like to see is when you're dealing with a clustered instance or a rack instance, being able to visualize all the nodes for that one rack instance on a single page, so you can see if a particular node is maybe taking more load, if there's a problem with one of the nodes in your cluster, something like that.

Well, what I just mentioned with the kind of more integrated view for clustered systems. They are pretty on top of their community. They've got a website where you can go in and you can make feature requests. I don't have any real concerns with performance. Installation is good. Support is good. I'd say that my thoughts for improvement are pretty trivial. Maybe the type of thing that I wouldn't even categorize that as annoyances. When you get into the administration screen, there are three broad categories that you can select from. When you go into one of those categories, you can do something. When you come back to the previous screen, it takes you to that first screen where you have the three categories.

Stability Issues

We have not had any issues with it. We've been running it for, I think, about two and a half years now and the only downtime we've experienced is just for standard patching. A new version comes out and so you shut down the web server. You roll the patch in or roll the new version in and bring it back up. We're down for like 20 minutes maybe.

Scalability Issues

We haven't really had any issues with it. Again, we're a pretty small shop. We have nine database instances. Scalability is more of just a licensing factor. As you want to monitor more instances, you go out and you just purchase more licensing.

Customer Service and Technical Support

I have not had to open up many tickets. In two and a half years, I think, probably four, five tickets that we've opened with them. Probably three of those I'm going to say were more of a how do we get more out of this feature versus actual technical problems, but in every case, the sport has been really prompt. I think the first experience that I had with them, the guy responded back by email or the tech support responded back by email within 5, 10 minutes. They're really responsive, really on top of things. It seems like they have a strong sense of customer service and wanting to make sure that their customers are satisfied and understand to solve your problem, if there's anything else, if you have any other questions, that sort of things. It's been really positive for us.

Initial Setup

It was really straightforward. We initially downloaded it as a trial and put in on some old hardware. Just thinking "We'll see how this goes." We used it for, I think, it was a 30-day trial and within about, I don't know, 10 days, we made a decision and said, "Yeah, we're going to buy this." Bought the licenses and just applied them to that instance that we've expanded up on. We recently moved it into a full-fledged production environment. It was working and it wasn't, there are too many other fires so we didn't end up moving it right away like we should've. Then re-installing it on that other box, migrating it to a new hardware, new operating system, new database backend, was really straightforward. I think it might have taken us 30 minutes. Their documentation was pretty straightforward. There's not a whole lot to it.

Other Solutions Considered

We were looking for something that was going to be usable not just to our database administrators, but to the enterprise as a whole. We didn't want something that was really complex to use, that was going to be awkward for people. The DPA tool has a really clean interface. It's really straightforward to use. You can drill into data and get a lot of depth from it and that's something that we didn't find in the competitors tools. Not that you can't drill in with competitive tools and get that same information, but the ease of getting to that deep level of information was much tougher. Most of the other products weren't as navigable. DPA, for us, was such a straightforward easy tool. There are a couple of help screens that pop up when you first start using it and you get in there and execute them once you understand how it works. Like I said, you can give it to a developer, you can give to someone that's not highly technical and they can figure out how to use it in just a couple of minutes and get right in there.

Other Advice

I am really happy with it. There's continuous improvement and updates that are taking place. They do a lot of betas. They seem to listen to their user community. It does what it says it's going to do. It does it really easily. To me, that's the definition of a really good tool or a great tool, is you don't have to spend a lot of time figuring out how to use it and it just works.

It's a pretty lightweight product. You could, I'm sure, get away ... It's based on a web server so you could probably install it on a system that was supporting other similar applications and get away with that if you were concerned about building out a dedicated platform for the product. I would say, probably the best advice would be to get involved in their support community and be involved in that. There're so much great information from users, customizations, that you users provide that you can implement in your own environment to get even more out of the product. Then, in turn, that you could contribute to the environment as well.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
SolarWinds Database Performance Analyzer
November 2024
Learn what your peers think about SolarWinds Database Performance Analyzer. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
Presales Consultant at a tech vendor with 10,001+ employees
Vendor
Good database support and centralized management, but the reporting and dashboards need improvement
Pros and Cons
  • "The most valuable feature of this solution is the support for older databases and the ability to manage them in a centralized dashboard."
  • "Technical support for this solution needs to be improved."

What is our primary use case?

In my previous company, I was using this solution to implement monitoring callbacks. 

Currently, I work for a system integrator and I am implementing DPAs for some of our clients.

We have an on-premises deployment.

What is most valuable?

The most valuable feature of this solution is the support for older databases and the ability to manage them in a centralized dashboard. For example, I can see my SQL servers and DB2 servers on one dashboard.

What needs improvement?

The alerting and reporting functions really need to be improved because they are hard to configure. This is not just an issue for customers. Specialty monitoring is difficult. The reports and alerts should be easier to create.

The dashboards and reports should be more customizable.

The dashboard has become easier to use with the Orion integration, but it still needs improvement.

Technical support for this solution needs to be improved.

I have had some issues with scalability for the Orion interface.

For how long have I used the solution?

I have been using this solution for between three and four years.

What do I think about the stability of the solution?

There are two user interfaces for this solution, which are the Orion platform and the DPA. The DPA is quite stable, but the Orion is not so much.

What do I think about the scalability of the solution?

I do not have experience with scaling this product a great deal, although I think that it will be enough for mid-size or large-size companies. At the same time, I don't think it will be used by ISPs or much bigger companies.

How are customer service and technical support?

I do not think that SolarWinds support is very good because it just takes too long to solve the problem. Eventually, they attempt to solve your issues, one way or another, but it takes too long for the support.

Which solution did I use previously and why did I switch?

I have knowledge of other solutions, but I did not use another one prior to this.

How was the initial setup?

This solution is very easy to set up.

The deployment normally takes three or four days. This is enough to monitor all of the databases. However, creating reports and dashboards takes much more time than that.

What about the implementation team?

I am the person who implements and deploys this solution for our customers. One it is deployed, the customers can use it easily.

What other advice do I have?

My advice for anybody who is implementing this solution is not to use the default reports. DPA gives very detailed information with customer reports. If you have time to investigate then you will find many good examples of reports and dashboards online.

The solution is quite ready to use as soon as you install it, although there are a lot of custom things that can be implemented.

Overall, this is a good solution but it needs easier reporting and more customizable dashboards. Also, scalability for the Orion sites needs to be improved.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user251232 - PeerSpot reviewer
Manager of Global Data Center SAP Operations Team at a manufacturing company with 1,001-5,000 employees
Vendor
We like the ability to drill down queries, and wait times using the Query Advice Dashboard.

What is most valuable?

Ability to drill down queries, and wait times using the Query Advice Dashboard.

How has it helped my organization?

We have multiple applications interfacing with our SQL servers, this allowed us to load balance between servers based on performance data gathered about all applications. I love the ability to very easily see graphical trends.

For how long have I used the solution?

2 years approximately, we started with a small number of SQL servers, now we have added Oracle Enterprise servers. We compared with our existing Foglight solutions and our DBA opted for migrating to SolarWinds.

What was my experience with deployment of the solution?

No

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Has been good, but for this product, we have not had any issues requiring assistance. Very easy to implement and use.

Which solution did I use previously and why did I switch?

We migrated from Foglight, we were already vested in SolarWinds products, we really switched because it removed complexity and still gave great analysis.

How was the initial setup?

Straightforward. Was very impressed.

What about the implementation team?

In House.

What's my experience with pricing, setup cost, and licensing?

We find that the price to value ratio is very good. Much less expensive than other products we were considering.

What other advice do I have?

We use this tool constantly, all new projects with new SQL Servers now require a license for SolarWinds DB Analyzer in order to meet high standards of operation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user326337 - PeerSpot reviewer
it_user326337Customer Success Manager at PeerSpot
Real User

Which elements in the initial setup process were you impressed by?

Buyer's Guide
Download our free SolarWinds Database Performance Analyzer Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free SolarWinds Database Performance Analyzer Report and get advice and tips from experienced pros sharing their opinions.