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Senior Manager MI & BI (Senior Vice President) at Faysal Bank Limited
Real User
User-friendly, but technical support and customer service need to be improved
Pros and Cons
  • "This is a user-friendly solution that is easy to use."
  • "Technical support and customer service need to be improved."

What is our primary use case?

We have been using Talend for ETF functions in connection with our RDBMS system.

We are in the process of moving from RDBMS to Big Data, so we may not be using Talend in the future.

What is most valuable?

This is a user-friendly solution that is easy to use.

What needs improvement?

We need to use a more complete solution that includes data governance, data quality, data lineage, data classification, and data security. At a minimum, they should include some data quality rules and functionality, and perhaps some login features.

Technical support and customer service need to be improved.

There is no log available.

For how long have I used the solution?

We have been using Talend Open Studio for about two years.

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Talend Open Studio
November 2024
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What do I think about the stability of the solution?

We have had no issues with stability.

What do I think about the scalability of the solution?

Scalability hasn't been a problem.

How are customer service and support?

We have never received responses to our queries from the company, so we are totally unsatisfied with the support.

What's my experience with pricing, setup cost, and licensing?

We are using the Community version of Talend, which has some limited functionality.

The paid version of this solution has a very high price, but even with the limitations, the Community version works fine.

What other advice do I have?

Overall, this is a good solution. Of course, there is lots of room for improvement.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1254072 - PeerSpot reviewer
Senior Data Engineer at a tech services company with 10,001+ employees
Consultant
Presents an easy and understandable way to implement data quality features and ensures data quality
Pros and Cons
  • "Talend Studio has the ability to use it to ensure data quality."
  • "The technical support and documentation need a lot of work to come up to standard."

What is our primary use case?

We use this product for broader data synchronization, data storage, data transformation, data integration, and other data processing.  

What is most valuable?

The feature I like most of all in Talend Studio is the ability to use it to ensure data quality. I like the product because it presents an easy and understandable way to implement data quality features. I license the product specifically because of its ability to handle that type of routine.  

What needs improvement?

I do not have so many issues with the product itself but when I do and I contact technical support, the technical support has not always been very good. At times I have had to wait too long to get a solution from them — sometimes even months rather than days. Technical support should definitely be improved.  

I think the user interface is an advantage in Talend Open Studio because it is really very good. However, while I am working I sometimes notice a bunch of very minor faults or omissions in the functionality. I see them while working and I don't keep a list so I can not go into many details. But there are a lot of very minor glitches and functional inconsistencies that do not affect the results very much, but if they can be fixed it will improve the system and utility. For example, if I make an FTP connection, I can not use a context variable to define parameters. This feature is just not available and it should be. If such minor gaps are fixed, it would be a much better product and quicker and easier to use.  

One other thing that can be improved is that it would be good to have more information on the internet for users to assist with problem-solving and use. I think that there is a lot of information out there but at the same time, it seems like a lot of the information is not the most relevant to what a user really needs. I would advise people coming to the product as new users to read the documentation thoroughly and as much as possible, but I would also hope that the standard and quality of that documentation will be improved by Talend.  

For how long have I used the solution?

 I have been working with this product for approximately six months.  

What do I think about the scalability of the solution?

We currently have approximately 10 users who are using this solution in our company. In the future we may have plans to increase this usage but that depends on how our needs grow. It does not seem like scaling usage will be an issue.  

How are customer service and technical support?

The customer support is one of the biggest issues I have with the product. The support itself is not always very quick to resolve issues, and that itself is a problem. But also the available information for the product needs to be improved. There is a lot of information, but not all of it is very good.  

How was the initial setup?

The initial setup for Talend Open Studio is pretty straightforward. The deployment of any particular job does not take too long. It would be approximately one month in almost every situation.  

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate this solution as an eight out of ten. To give the product a higher score they would have to improve several things. This would start with improving technical support.  

As far as advice that I have for people considering this solution, I think that this is a very good product which will be able to resolve most peoples' business needs. I recommend it for use depending on your business needs and situation.  

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Talend Open Studio
November 2024
Learn what your peers think about Talend Open Studio. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
reviewer1796481 - PeerSpot reviewer
Principal Consultant at a tech consulting company with 1,001-5,000 employees
Reseller
Top 20
Easy to use with a nice user interface and good reliability
Pros and Cons
  • "It is user-friendly and the interface is good."
  • "Multiple products are there within the product suite. That can be actually trimmed down."

What is most valuable?

The ease to use is great. You've got a lot of functionalities in there. The kind of connectors that you have within Talend is actually quite good. If you look at Talend, it has got more than 900 plus connectors that you can work with. You basically can work with a variety of data sources. There's no limit to it. That is one of the key benefits of Talend.

The initial setup is easy.

The solution is stable.

It's a scalable product.

Technical support is helpful.

It is user-friendly and the interface is good. 

The integration capabilities have been fine. 

What needs improvement?

Nothing comes to mind in terms of areas of improvement. 

Multiple products are there within the product suite. That can be actually trimmed down. Instead of having multiple products, what they can do is they can have a smaller set of products. That would be better.

You need a Java virtual machine, version 11. Anything below that is not going to work.

Technical support could answer queries a bit faster. 

For how long have I used the solution?

I just installed the solution two or three weeks ago. 

What do I think about the stability of the solution?

The stability is very good. There are no bugs or glitches and it doesn't crash or freeze. The reliability is good.

What do I think about the scalability of the solution?

It can scale as needed. That's not a problem.

We have four or five users using the solution in our company. They are developers. 

How are customer service and support?

Technical support has been quite good. We are very happy with them so far.

Of course, they could always be more responsive.  

How would you rate customer service and support?

Positive

How was the initial setup?

It's quite simple to set up. It's all about the installation. Just you need to click on the main file, and then it's just next, next, next. That's it. The one thing that you need to make sure of is that you have a JVM of version 11. It's just a standard installation. However, after that, the main thing that you need to make sure of is that you have a Java virtual machine, version 11. Anything below that will not work.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. 

I'd rate the pricing on offer a five out of five. they make it very affordable. 

Which other solutions did I evaluate?

We also looked at Informatica. That is one of the leading platforms in the data integration space. Both solutions have got the same capabilities, however, the good thing about Talend is that is the cost. It's a bit cheaper.

What other advice do I have?

The solution is deployed on my personal laptop.

I'd rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1192347 - PeerSpot reviewer
Data Architect with 1,001-5,000 employees
Real User
ELT and Bulk Loading support help to improve our overall TTV
Pros and Cons
  • "This solution has improved our overall time to value for data ingestion."
  • "Inter-version compatibility is a problem, and migration projects between versions are required."

What is our primary use case?

We use the Professional version of Talend for data integration between our IBM mainframe and Oracle to populate the Enterprise data warehouse.

It handles feeds from heterogeneous sources such as MS SQL, PostgreSQL, and flat files.

How has it helped my organization?

This solution has improved our overall time to value for data ingestion.

What is most valuable?

The most valuable features of this solution are slowly changing dimension components, ELT support, and Bulk loading support.

What needs improvement?

Inter-version compatibility is a problem, and migration projects between versions are required. The migration between version 5 and 6 was particularly painful for us as numerous components we had used were "end of life" in 5 and not present in 6, because of Java version upgrade issues, I think.  We had not re-generated the executable from previous upgrades, so had to put some code through what effectively was a two version upgrade, to ensure we cleared the Java version issue.

For how long have I used the solution?

We have been using this solution for twelve years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Information System Architect at Astvision
Real User
Straightforward to set up, stable, and the ETL tools are good
Pros and Cons
  • "The most valuable features are the ETL tools."
  • "The user interface could be made simpler."

What is our primary use case?

We are a system integrator and this is one of the products that we implement for our clients.

What is most valuable?

The most valuable features are the ETL tools.

What needs improvement?

The user interface could be made simpler.

If I am comparing to MuleSoft, there are several things that are easier, such as the integration, as well as any connection to the database, or other data source.

In the next release, I would like to see the same simplicity for many of the same functionalities.

For how long have I used the solution?

I have been using Talend Open Studio for about one year.

What do I think about the stability of the solution?

The stability is good. My colleagues in Canada recommended the use of this product in banking systems because of the stability.

How are customer service and technical support?

We have not been in contact with technical support. Any problems that we have had so far, we have been able to solve by searching with Google.

Which solution did I use previously and why did I switch?

We did not use a similar solution prior to Talend Open Studio, although we are planning on switching to MuleSoft.

How was the initial setup?

The initial setup is not complex. It takes approximately one week to deploy.

What about the implementation team?

We have our own team for the maintenance of Talend Open Studio.

Which other solutions did I evaluate?

From the start, we were planning on using MuleSoft, but they don't sell to residents of Mongolia.

We used the MuleSoft community edition, and for me, it's better than Talend. In my opinion, Mule is more user-friendly and Talend can be complex. 

Our backup plan was Talend.

What other advice do I have?

My advice for anybody who is considering this product is that I recommend it and they should try using it. It's not bad and if they know Java and it might be simple for them. 

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1251402 - PeerSpot reviewer
Expert Consultant CRM at a tech services company with 1-10 employees
Consultant
Simple job creation, useful basic functionality, but heavy memory usage
Pros and Cons
  • "Talend Open Studio is easy to create jobs. We use the basic functionality and it is very good."
  • "We need more components to be more efficient. We use a lot of components, such as Salesforce, and it's not easy to use. There's are minor bugs and it's not easy to use some of the features."

What is our primary use case?

We have migrated to the Talend Open Studio version 7.3. but have not used it yet. I have only done some testing on another computer to see how the new version is functioning.

We use Talend Open Studio only to do the ETL from our database, it takes XML files and converts them to CSV. Talend Open Studio transforms files on the website and modifies them for the database.

What is most valuable?

Talend Open Studio is easy to create jobs. We use the basic functionality and it is very good.

What needs improvement?

There is a lot of aspect of Talend Open Studio that should be improved.

We need more components to be more efficient. We use a lot of components, such as Salesforce, and it's not easy to use. There's are minor bugs and it's not easy to use some of the features. 

Talend Open Studio takes a lot of memory to use, we want to be careful because it needs memory.

For how long have I used the solution?

I have been using Talend Open Studio for approximately four years.

What do I think about the stability of the solution?

Talend Open Studio is a very stable solution.

How are customer service and support?

I have not used the support from Talend Open Studio.

How was the initial setup?

The deployment of Talend Open Studio is straightforward.

What about the implementation team?

We used a consultant to do the implementation of the solution.

What other advice do I have?

I rate Talend Open Studio a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant Business Intelligence at a tech services company with 501-1,000 employees
Consultant
A safe and easy data integration solution
Pros and Cons
  • "Talend is safe to use because it is very restrictive. It is easy to use when one learns how to manipulate data with SQL."
  • "As for improvement or additional features, I would like to know how to use Java in Talend and also how to use Talend in the cloud or in big data. I would prefer to have storage directly on Talend."

What is our primary use case?

We use it to integrate data; we take several folders, transform them, and store them in the database, which is PostgreSQL.

What is most valuable?

Talend is safe to use because it is very restrictive. It is easy to use when one learns how to manipulate data with SQL.

What needs improvement?

As for improvements or additional features, I would like to know how to use Java in Talend and also how to use Talend in the cloud or in big data. I would prefer to have storage directly in Talend.

For how long have I used the solution?

I have used Talend Open Studio for a year and a few months.

How are customer service and technical support?

I have been able to find the solution I need and continue working with Talend's good technical support.

How was the initial setup?

It was not difficult to install.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1481583 - PeerSpot reviewer
Practice Head, Analytics at a tech services company with 201-500 employees
Real User
Useful data stewardship and data preparation features but lacks documentation
Pros and Cons
  • "The data integration aspect of the solution is excellent."
  • "The documentation is lacking within the product. They need to get better at all aspects of describing how it works and how to use it."

What is our primary use case?

One use case for Talend Data Management is using it for data integration from multiple data sources and then to build our customer's golden record.

What is most valuable?

The data integration aspect of the solution is excellent.

The product's data preparation features are very good.

There's very useful data stewardship within the product.

From a technical standpoint, the solution itself is pretty good.

There are very good pre-built connectors in Talend, which is good for many clients or businesses, as, in most cases, companies are dealing with multiple data sources from multiple technologies. That is where a tool like Talend is extremely helpful. 

What needs improvement?

While I can't really speak to technical aspects that need improvement, I can say that the marketing of the solution is not the best. They need to really improve how they present the solution to potential clients.

The documentation is lacking within the product. They need to get better at all aspects of describing how it works and how to use it.

For example, if you see all the other modern products - like Snowflake or Cloudera - and go to their sites, you will have various types of documentation, including data charts and other things you can get readily access. However, if you go to the Talend site, you won't get this kind of marketing material, which is always required.

It's especially difficult when you're writing a proposal. You need to have the technical specifications. All of these modern solutions are quite advanced in terms of their documentation. You go to their site, and you will get a lot of brochures, reports, and other items. This gives you a detailed understanding of the solutions, and all of the specifications, and technicalities, and other things. For Talend, unfortunately, there's a lag in that aspect. 

From a data management or data engineering perspective, they could stabilize their new features more. 

It would be ideal if they could consider adding prescriptive or predictive models into their components, such as an alternate data IQ.

For how long have I used the solution?

We don't use the solution directly per se. We're a solutions provider.

What do I think about the stability of the solution?

The solution offers very good stability. We haven't really had any issues with glitches or bugs. There aren't problems with the solution crashing or freezing on clients. It's been good.

What do I think about the scalability of the solution?

The solution is good at scalability With their big data integration products, they're actually handling a huge data set and the scalability of it is good. They're well-positioned to scale for the client.

How are customer service and technical support?

Technical support is pretty good. I would rate them at an eight out of ten. We've been satisfied with the level of support provided overall.

How was the initial setup?

The initial setup was straightforward. It was not complex at all.

Deployment times vary according to the size of the client or their needs. If it's for a big client and big project, it could be six months of implementation time. Smaller jobs may only take one month of implementation. It all depends.

What about the implementation team?

We tend to implement this solution for our clients.

Which other solutions did I evaluate?

I've briefly looked at Azure Data Factory and have been seeking out comparisons between these two options.

What other advice do I have?

We are the solution provider. We are the company that implements such solutions as Talend. We are not the user of the solutions themselves necessarily. We are the reseller as well as implementation partners and the implementing partner of Talend. We have resources who work on these tools and who implement solutions for our customers. 

The version of the solution we use varies from client to client, especially for Talend. They have multiple products, including Talend Data Management and Talend's Data Integration Pipeline. A lot of our customers are using the open-source version of Talend. Some are using the licensed version. From those, some are using it for the data stewardship. 

We deploy both cloud and on-premises models as required.

Overall, we've been happy with the product. From a data management perspective, the data preparation, data stewardship and the other features that Talend has, including the MDM, are all extremely important for today's organization.

Overall, I would rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Talend Open Studio Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
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Buyer's Guide
Download our free Talend Open Studio Report and get advice and tips from experienced pros sharing their opinions.