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Solutions and Services Manager at a tech services company with 11-50 employees
Reseller
Top 20
A tool that helps users to do compliance verifications for the cloud environment
Pros and Cons
  • "The product's visibility and remediation work fine for me."
  • "There is a need for the support team to improve their response time since it is one of the areas where the product's technical team has certain shortcomings."

What is our primary use case?

The use cases attached to Tenable Cloud Security include compliance verifications for the cloud environment.

What needs improvement?

The product lacks automatic remediation features. From an improvement perspective, the tool should be able to offer automatic remediation features.

There is a need for the support team to improve their response time since it is one of the areas where the product's technical team has certain shortcomings.

For how long have I used the solution?

I have been using Tenable Cloud Security for around ten years. My company sells solutions like Fortinet, Qualys, Tenable, and SentinelOne. My company has a partnership with Tenable.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

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Tenable Cloud Security
September 2024
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What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

How are customer service and support?

The solution's technical support is not good. I rate the technical support a three out of ten.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

Products like Fortinet, Qualys, and Rapid7 offer the same set of services. The only common issue I found between all the products was that though the tools can be deployed on the cloud services offered by Microsoft, AWS, and Google, the products cannot be deployed on Oracle.

I am in the process of testing different solutions from vendors like Rapid7 and Qualys.

How was the initial setup?

I rate the product's initial setup phase an eight on a scale of one to ten.

The solution can be deployed in a couple of minutes.

What's my experience with pricing, setup cost, and licensing?

There is a need to opt for a subscription-based pricing model to use Tenable Cloud Security. I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.

What other advice do I have?

Tenable Cloud Security is a basic tool for security engineers since most of the cloud solutions do not offer high standard compliance, like PCI DSS compliant. Most of the cloud solutions use CIS as a benchmark or reference. Microsoft has its own compliance tool.

Tenable Cloud Security is a new solution in the market and cannot be compared with the other vulnerability tools.

Speaking about how the product has improved the security posture, I would say that Tenable Cloud Security is usually installed on a person's computer, so one needs to be very careful not to make any mistakes during configuration. The cloud providers don't offer security, so it is important for a potential buyer to read the information on the way the services are provided to them by the cloud.

The product's visibility and remediation work fine for me.

Around two people are required for the maintenance of the product, considering that there are changes in cloud products and every customer is different. It is not a static solution.

I rate the overall tool an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Download our free Tenable Cloud Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2024
Buyer's Guide
Download our free Tenable Cloud Security Report and get advice and tips from experienced pros sharing their opinions.