Trend Micro Web Security Reviews, Competitors and Pricing

Hartmut Simon

IT principal consultant, infrastructure architect, project manager at EDV-SIMON

Jan 16, 2022

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It's useful from an administrative point of view, with controllable login monitoring

Pros and Cons

"It's secure and useful from an administrative point of view, with controllable login monitoring and so on."

"There are multiple ways Web Security could improve, such as usability and web access to several programming modes."

What is most valuable?

Web Security's most valuable feature is access security.

What needs improvement?

There are multiple ways Web Security could improve, such as usability and web access to several programming modes.

For how long have I used the solution?

I've been using Web Security for around three years.

What do I think about the stability of the solution?

The stability varies depending on if it's the Software as a Service or on-premise version, but it's highly stable in general.

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What do I think about the scalability of the solution?

The scalability is open because it depends on the number of licenses you purchase. I've used it mostly in global environments, so that's massive.

How are customer service and support?

I have a direct account manager, web support, email support, etc. Most of the support engineers I speak with are based in Ireland, but some are in Munich and the United States. They are very fast and helpful.

Which solution did I use previously and why did I switch?

I am mostly using Symantec and Pure solutions. I also use Azure Access.

How was the initial setup?

I have had any complications so far. It depends on the customer's environment, generally speaking. It usually is straightforward.

What other advice do I have?

I rate Web Security eight out of 10. It's secure and useful from an administrative point of view, with controllable login monitoring and so on.

Disclosure: I am a real user, and this review is based on my own experience and opinions.