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PeerSpot user
Pre-sales Consultant at Beta Information Technology
Real User
Good scalability with excellent integration potential
Pros and Cons
  • "The administration and management integrate with multiple solutions, not just with one or two environments, even if they're not VMware products."
  • "We were interested in investing hundreds of thousands of dollars in VMware. VMware right now is one of the biggest solutions in the world, in terms of the IT environment. But for Cloud Connect it's not. I think they need the cloud version to reach more customers, to enable the cloud version to be used by more people."

How has it helped my organization?

The biggest improvements are in the administration and management of the organization and in its ability to make everything more agile.

What is most valuable?

The administration and management integrate with multiple solutions, not just with one or two environments, even if they're not VMware products. We've found this to be a valuable feature.

What needs improvement?

We were interested in investing hundreds of thousands of dollars in VMware. VMware right now is one of the biggest solutions in the world, in terms of the IT environment. But for Cloud Connect it's not. I think they need the cloud version to reach more customers, to enable the cloud version to be used by more people. 

The solution could use more web optimization and some networking features than what they have currently. If they could work to integrate more with other solutions, such as Cisco API, that would be helpful. Security is very good, but from the networking side of things, I think we need more enhancements.

For how long have I used the solution?

I've been using the solution for two years.
Buyer's Guide
Veeam Cloud Connect [EOL]
October 2024
Learn what your peers think about Veeam Cloud Connect [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

What do I think about the stability of the solution?

Stability is good, but in production, if we try to upgrade or patch anything from VMware Cloud, we've faced problems. In some cases, we've had to downgrade some software.

What do I think about the scalability of the solution?

The solution is 100% scalable. We haven't faced any problems extending the solution.

How was the initial setup?

The deployment of the solution is complex.

It's a really complicated implementation, and it would be helpful if there was a management portal to make it easier and to help make everything compatible.

What other advice do I have?

We connect to the public cloud via Amazon, and for the private cloud, we use a cloud-based VMware solution.

I would rate this solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1286382 - PeerSpot reviewer
Solutions Architect at a tech services company with 51-200 employees
Reseller
Stable, cost-effective, and simple to deploy
Pros and Cons
  • "This solution works really well and it is simple to deploy."
  • "The biggest thing that Cloud Connect needs is native deduplication."

What is our primary use case?

We primarily use Veeam Cloud Connect to provide Veeam customers, who do not have a secondary site of their own, a way to replicate their backup data to a secure off-site location. We have a multi-tenant Veeam Cloud Connect infrastructure to receive the customer's backup data which is then stored onto our own cloud platform.

Veeam Cloud Connect also allows us to expand this service and provide customers with Disaster Recovery as a Service (DRaaS) if they need shorter RTOs.

How has it helped my organization?

Before Veeam Backup and Replication offered native S3 integration, Veeam Cloud Connect was the primary way for service provider's, such as ourselves, to implement a shared Veeam infrastructure and offer customers a service to store their backup data off-site. When we implemented this functionality, it allowed us to offer our Veeam customers a more complete solution offering and an alternative to tape for sending backup data off-site.

What is most valuable?

The multi-tenant design of Veeam Cloud Connect ensures customers only have access to their own data which is non-negotiable when offering cloud services using shared infrastructure. 

The concept of Veeam Cloud Connect is also easy for customers to understand because you basically just replicate your backup data to another Veeam server hosted off-site by someone else. 

What needs improvement?

Veeam offers native deduplication functionality which is an important factor when customers pay for their storage consumption, as is the norm for cloud-based solutions. However, Veeam's native deduplication, which also applies to Veeam Cloud Connect, is not always as efficient as the deduplication ratios achieved when using Veeam's native S3 cloud integration. That being said, Microsoft's ReFS has helped a lot in this regard.

For how long have I used the solution?

We implemented Veeam Cloud Connect about two years ago.

What do I think about the stability of the solution?

When implemented correctly, with redundant solution components deployed, the solution is very stable and easily maintained.

What do I think about the scalability of the solution?

Due to its multi-tenant nature and modular deployment model, it can be easily scaled to accommodate more customers or to add capacity. This solution is for our smaller customers because the larger ones typically have a secondary site of their own.

How are customer service and technical support?

I have not been in contact with technical support personally but from what I understand, it is fairly good. We do most of the support ourselves but in cases that needed to be escalated, I haven't heard of any real issues.

Which solution did I use previously and why did I switch?

We use different vendor offerings depending on the customer's specific requirements.

How was the initial setup?

The initial setup is straightforward. It's almost a set-and-forget type of solution.

What about the implementation team?

Our in-house team implements this solution for our customers.

What's my experience with pricing, setup cost, and licensing?

Veeam Backup and Replication is still one of the most cost-effective backup solutions on the market and offers very good value for money.

Which other solutions did I evaluate?

Recently, there has been a huge interest in Veeam's native S3 cloud integration as opposed to using Veeam Cloud Connect. I think that, currently, you can do more with your data if it is stored onto the Cloud Connect platform compared to storing it in an S3 container. However, Veeam is constantly expanding its S3 feature set so this might change in the near future. 

What other advice do I have?

My advice is that if you cannot afford, or do not have the capabilities of having your own secondary site, then Cloud Connect is a good alternative. It's usually sold as a service based on an OpEx model so there's no capital layout, which makes a lot of sense for customers embracing a cloud-based approach to data protection.

Before committing to a solution, do your homework and analyse your backup workloads to determine what your cloud storage consumption would be, especially if you retain data for a really long time. Using a cloud solution is a fast and easy way to get data off-site but the cloud storage costs might be high if your data sets don't deduplicate well. 

Overall, this is a really good product.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Veeam Cloud Connect [EOL]
October 2024
Learn what your peers think about Veeam Cloud Connect [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Senior Engineer at MRB Secure
Real User
Top 5Leaderboard
Is stable, but the initial setup and scalability need improvement
Pros and Cons
  • "It's a stable solution."
  • "The solution needs to be more scalable. There should be no reason to set up Veeam Cloud Connect and have 10 servers in order to have a cloud backup. The initial setup could be easier."

What is our primary use case?

Veeam Cloud Connect is an online portal for cloud backups. You set up your Veeam Cloud Connect Server to which other clients connect. Your customers will have access to licensing and to the Veeam Service Provider Console.

What needs improvement?

The solution needs to be more scalable. There should be no reason to set up Veeam Cloud Connect and have 10 servers in order to have a cloud backup.

The initial setup could be easier.

For how long have I used the solution?

I've been working with Veeam Cloud Connect for five years.

What do I think about the stability of the solution?

It's a stable solution.

How are customer service and support?

Veeam Cloud Connect's technical support is very good.

How was the initial setup?

The initial setup is complex and can be quite a handful. A lot of configuration has to be done, and several man hours need to be spent before you can figure out what is happening. It is not just a single machine that needs to be set up. There's a whole infrastructure behind it that you need to set up, that is, different proxy machines, gateway machines, and SQL machines. The total process took us three months.

What's my experience with pricing, setup cost, and licensing?

The licensing is MSP-based. It is connected to the portal, and you can deploy it to your end users as well.

What other advice do I have?

I would recommend Veeam Cloud Connect and rate it at seven on a scale from one to ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1201305 - PeerSpot reviewer
IT Manager at a tech services company with 51-200 employees
Real User
Good stability, easy to scale, and has a straightforward setup
Pros and Cons
  • "The stability and restore options on the solution are very good."
  • "We need the solution to offer IT storage."

What is our primary use case?

We primarily use the solution as a back up for some clients.

What is most valuable?

The solution is very good at handling small data backups on small servers.

The stability and restore options on the solution are very good.

What needs improvement?

The possibility to move texts to cloud storage would be ideal. That may be coming in a future version.

It would be ideal if my storage wasn't directly attached to some other type of cloud storage, and was just in Cloud Connect instead of having to be on Amazon, or Azure, or Wasabi as well. 

We need the solution to offer IT storage.

For how long have I used the solution?

I use the product occasionally, according to our client's needs.

What do I think about the stability of the solution?

The solution is extremely stable. We haven't come across any bugs, crashes or glitches.

What do I think about the scalability of the solution?

We've found the solution to be very scalable. It's scalable according to data and the data center, which is also scalable.

We have about ten people using the solution currently. The solution doesn't have as much stress as with a local backup.

How are customer service and technical support?

We've been in touch with technical support. We have our own line that we can call if we have any issues. It's very good. We've been very happy with their level of service.

How was the initial setup?

The initial setup was straightforward. We didn't run into any complexities.

What about the implementation team?

As Veeam partners, we handled the deployment ourselves. 

What other advice do I have?

We're Veeam partners.

I'd recommend the solution to others. I'd rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1005144 - PeerSpot reviewer
Head of Infrastructure & System Department at a integrator with 51-200 employees
Real User
A stable solution with a straightforward setup but the enterprise edition needs a bit more functionality
Pros and Cons
  • "The deployment is quite simple. Users are generally happy because of the familiarity they have with the features. The solution offers good transparency for the end-user."
  • "It would be helpful if the enterprise edition was more complete. It's not as complete as the enterprise plus edition is. For instance, in the enterprise version, we can only use one accelerator with the cloud provider. It means if I have my Cloud Connect, I cannot connect another site of mine with another cloud connect and use an accelerator of Veeam. They should change this."

What is most valuable?

The most valuable aspect of the solution is the ability to connect to cloud providers. 

The solution is free of charge. It's integrated with Veem Backup replication.

The deployment is quite simple. Users are generally happy because of the familiarity they have with the features. The solution offers good transparency for the end-user. 

What needs improvement?

It would be helpful if the enterprise edition was more complete. It's not as complete as the enterprise plus edition is. For instance, in the enterprise version, we can only use one accelerator with the cloud provider. It means if I have my Cloud Connect, I cannot connect another site of mine with another cloud connect and use an accelerator of Veeam. They should change this.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is very stable. I will say the only weak point is the cloud provider infrastructure. It depends on which cloud provider you're working with, but the product itself is really, really stable. In the past, we had issues. After an investigation we realized that the problem was coming from the cloud provider. Since we changed the cloud provider, everything's going well. That's something people should keep in mind.

How are customer service and technical support?

Technical support is good. I'd rate it seven out of ten.

How was the initial setup?

The initial setup was straightforward. It's very easy to implement. You can pretty much do it in about five clicks and it's ready to go.

What other advice do I have?

I work for a consulting enterprise.

For my needs, the solution offers everything I want. I'd rate it seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1127400 - PeerSpot reviewer
Director at a tech services company with 201-500 employees
Real User
Automated features, simple implementation, and operates on low bandwidth
Pros and Cons
  • "One of the most valuable features of Veeam Cloud Connect is it does not require the use of an extremely fast internet connection for it to work. The backup process is automated which is great."

    What is our primary use case?

    We use Veeam Cloud Connect in case we have a fire or something happens to our data it will be safe. We use it on all of our servers.

    What is most valuable?

    One of the most valuable features of Veeam Cloud Connect is it does not require the use of an extremely fast internet connection for it to work. The backup process is automated which is great.

    For how long have I used the solution?

    I have been using Veeam Cloud Connect for approximately nine months.

    What do I think about the stability of the solution?

    I have found the solution to be stable.

    What do I think about the scalability of the solution?

    Veeam Cloud Connect is scalable.

    We have two administrators using this solution in my organization. 

    Which solution did I use previously and why did I switch?

    We used to use USB hard drives and took them out of the office as our backup plan. It was too cumbersome and we wanted to automate the process. It was not a good idea to have the data laying around.

    How was the initial setup?

    The deployment of Veeam Cloud Connect is simple, it only took approximately one hour.

    What about the implementation team?

    I did the installation of the solution myself.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution could be cheaper. There are monthly or yearly subscription options available. The annual subscription tends to be cheaper.

    What other advice do I have?

    My advice is if you have one location and have an on-premise service, it would be best to start using Veeam Cloud Connect.

    I rate Veeam Cloud Connect a ten out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    BartHeungens - PeerSpot reviewer
    IT Specialist at Bitcon
    Real User
    Top 10
    Reliable, scalable, easy to install, and responsive support
    Pros and Cons
    • "I like the fact that it gives you the possibility to set the data out of the customer on-premises site and to have an off-site copy in your Cloud Data Center."
    • "The bandwidth optimization needs to be improved and have better efficiency so that you send fewer amounts of data from one site to the other."

    What is our primary use case?

    I am the repository for our customers. The customer does its running, feeding, backup, and replication, and I copy from their site to my site.

    We use this solution to have a remote backup copy of their data.

    What is most valuable?

    I like the fact that it gives you the possibility to set the data out of the customer on-premises site and to have an off-site copy in your Cloud Data Center.

    What needs improvement?

    The bandwidth optimization needs to be improved and have better efficiency so that you send fewer amounts of data from one site to the other.

    For how long have I used the solution?

    I have been using Cloud Connect for two years.

    We are using the latest version.

    What do I think about the stability of the solution?

    It's definitely a stable solution. It keeps on working.

    What do I think about the scalability of the solution?

    It's very scalable for the number of customers that I have and that I have used. I only have five customers, it's not in the thousands, but for me it scalable.

    How are customer service and technical support?

    I am happy with their support. They are fast, and their response is very good.

    Which solution did I use previously and why did I switch?

    Previously, I had not used another solution. It's always been on-premises and I wanted a copy outside of that, which is why I chose Veeam Cloud Connect.

    How was the initial setup?

    The installation is straightforward.

    To do a complete setup on two sites, took less than half a day.

    I am the only person to deploy and maintain the solution.

    What about the implementation team?

    I completed the deployment and implementation myself.

    What's my experience with pricing, setup cost, and licensing?

    You need a license to run it.

    The licensing fee is on a monthly basis.

    What other advice do I have?

    I have plans to continue using this solution, and I would recommend it to others who are interested.

    I would rate Veeam Cloud Connect a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Founder at Beta Information Technology
    Real User
    Top 20
    Fast replication and data recovery but the encryption needs to be improved
    Pros and Cons
    • "The most valuable features are the fast replication and recovery of data."
    • "The security of encrypted data could be better."

    What is our primary use case?

    I am a reseller. My primary use case is to sell to thousands of users.

    What is most valuable?

    The most valuable features are the fast replication and recovery of data.

    What needs improvement?

    The security of encrypted data could be better.

    Better encryption is needed. The backup solution is related to our data, and they need to encrypt data without utilizing the bandwidth.

    We would like to see them minimize the bandwidth between all sides.

    For how long have I used the solution?

    I have been using this solution for approximately seven years.

    What do I think about the stability of the solution?

    This solution is stable, it’s very good. I would rate it an eight out of ten for stability.

    What do I think about the scalability of the solution?

    This solution is scalable.

    How are customer service and technical support?

    The technical support is good.

    How was the initial setup?

    The initial setup was easy and straightforward, so anyone can install it.

    What other advice do I have?

    We are partners with Veeam.

    I would recommend this solution, but it really does depend on many factors, such as the size of the environment, what their requirements are, and do they have the capabilities to install Veeam

    I would rate this solution a seven out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user