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Commvault Cloud vs Veeam Cloud Connect [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Backup and Recovery (4th), eDiscovery (1st), Cloud Backup (3rd), Disaster Recovery as a Service (1st), Disaster Recovery (DR) Software (6th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
Veeam Cloud Connect [EOL]
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Sanjay Singh Bisht - PeerSpot reviewer
Assistant Manager at a outsourcing company with 51-200 employees
Unified data protection has simplified hybrid backups and has improved ransomware recovery speed
Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.
DB
General Manager at a computer retailer with 1-10 employees
User-friendly interface, and reasonably priced but the support needs improvement
While the solution is generally satisfactory, we encountered difficulties when attempting to seek assistance for issues we faced. Getting the necessary help proved to be quite challenging. The after-sales service is not ideal for French-speaking customers like us in Quebec. Unfortunately, there is no local support available for us. We are now able to work on more security-related tasks with Acronis, as they offer features such as antivirus, DLP, and various cybersecurity options. This is a significant improvement compared to our previous solution with Veeam Cloud Connect, where we were lacking such features. It also allows us to offer a wider range of security options to our customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The visualization backup is the most important aspect for us, providing snapshot protection, and the digital application and the compression of the disc at the storage site are great, making it one of the best features of this solution, with very helpful technical support."
"The SaaS offering is the most valuable feature because it provides endpoint, Office 365, and core server backup."
"The most helpful features of Commvault Cloud are its extensive capabilities, as they are in a position to take care of whatever use case presented to it."
"Quick backups and restores of data are the most valuable features. It is important that it is an easy solution to integrate with the SAML authentication of our tenant, so we can have our users log into the systems and do their own restores, if needed."
"The expanse of the decoys that they have is valuable. They cover everything on the corporate side that you would think of, such as Windows, Linux, and even applications like SAP. They also go into the OT environment and emulate OT devices as well."
"What I find valuable is restoring the complete server. Restoring files is also valuable, but I like restoring the server because you don't have to rebuild a new one."
"What I like about Commvault is that it's very robust."
"All workloads can be integrated with Commvault. If we use a new technology, Commvault integrates with it. Commvault is a data management solution with support for building the DR side of things. With Commvault we can rapidly back up and restore any application we add to our environment."
"the interface is the most valuable feature and for the client it's security."
"The interesting part of the solution is that the customer does not have to invest in a second site to store their offsite backups."
"Generally speaking about Veeam, as a vendor, from a technical support perspective, I've really enjoyed the fact that they have a really high response rate."
"The most valuable feature is that it is very elastic. It's adaptable because it's very flexible and modular."
"While there are some complexities, Veeam tries to keep the product simple and offers a good knowledge base. It's quite structured, so you can easily take one subject and learn about it simply by reading through the documentation."
"Cloud Connect's best features are its simplicity, flexibility, and constantly-expanding options."
"Technical support is perfect, they are very helpful."
"The deployment is quite simple. Users are generally happy because of the familiarity they have with the features. The solution offers good transparency for the end-user."
 

Cons

"The support needs more improvement. I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance."
"Our main pain point is that some of our hardware is old."
"The solution requires constant attention. Commvault is very complex. We are constantly making adjustments and working through hotfixes, updates, and issues."
"I need documentation for Azure backups."
"It would be nice to have just one email report come in, then we can filter out failures. If everything is backed up, we really don't need to see the report. If it is in a single report. A simpler customised report would be good."
"Sometimes there are people, personnel, that are not that well educated. Sometimes I know more than the person I'm talking to and they are supposed to be helping me with technical problems."
"I would like them to keep working on the new web interface to migrate out of the old interface because the old interface is a bit complex. It was driving customers away because of the complexity. If they migrate everything (100 percent of the features), this would make the product be perfect."
"We did a POC with one of our customers who is archiving more than fifty thousand email accounts, all over the world, on a daily basis, and Commvault failed miserably."
"We need the solution to offer IT storage."
"I think the pricing could be improved and I also think archiving could be improved."
"The flexibility results in more administrative GUI. The GUI needs improvement."
"I would like to see more advanced training courses made available to cover complicated use cases."
"We encountered some issues with stability at the beginning."
"The solution should allow for interfacing with other public cloud vendors. They could work to build something around that concept."
"Doesn't back-up from KVM."
"I think Veeam Cloud Connect could be more stable, scalable, and secure. I think better pricing is needed."
 

Pricing and Cost Advice

"One of the issues with backup vendors is that they overprice, or overvalue their products."
"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."
"The tool is affordable."
"Compared with other backup technologies, Commvault is a bit more costly, but we are satisfied with the support, the services, and the features that we get with Commvault."
"Everyone else offers the subscription-based model nowadays, while Commvault Complete Data Protection still has the traditional license model, where you must buy a set of licenses. You pay for one hundred licenses even if you only use fifty virtual machines, so the licensing model needs improvement."
"Hands down, Metallic provides us with more predictable costs for our backup requirements. You are getting what you pay for. If they are charging you X amount of dollars at that point, that is what you are going to pay. So far, I have not seen any hidden costs or any kind of gotchas. It is pretty cut-and-dry. They will let you know, "Hey, you are going to use our storage and it will cost you this much. You are going to use your storage, then we are going to charge you this much to backup.""
"Its cost is reasonable, but anybody else can do better benchmarking."
"Some of our customers say that Commvault is a very expensive solution, but Commvault has many features that the competitors don't have. It is not a good choice for a small or medium business, but it is a good choice for enterprise businesses."
"The licensing is MSP-based. It is connected to the portal, and you can deploy it to your end users as well."
"It's not the cheapest solution on the market but it's reliable, so we find it cost-effective."
"The pricing of Veeam Cloud Connect is good."
"I think that this is one of the most cost-effective solutions."
"We are looking into how we can extend the license of this product."
"The price of the solution could be cheaper. There are monthly or yearly subscription options available. The annual subscription tends to be cheaper."
"The licensing fee is on a monthly basis."
"The price of the solution is reasonable because of our good standing with the vendor."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
9%
Outsourcing Company
7%
Construction Company
16%
Manufacturing Company
13%
Outsourcing Company
12%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...
What is your primary use case for ThreatWise?
Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...
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Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
Veeam Cloud Connect for the Enterprise
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Worldwide Holdings, ContinuitySA, MPY, Linxdatacenter
Find out what your peers are saying about Hewlett Packard Enterprise, Veeam Software, Broadcom and others in Disaster Recovery (DR) Software. Updated: October 2026.
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