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Commvault Cloud vs Veeam Cloud Connect [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Backup and Recovery (4th), eDiscovery (1st), Cloud Backup (3rd), Disaster Recovery as a Service (1st), Disaster Recovery (DR) Software (6th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
Veeam Cloud Connect [EOL]
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Sanjay Singh Bisht - PeerSpot reviewer
Assistant Manager at a outsourcing company with 51-200 employees
Unified data protection has simplified hybrid backups and has improved ransomware recovery speed
Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.
DB
General Manager at a computer retailer with 1-10 employees
User-friendly interface, and reasonably priced but the support needs improvement
While the solution is generally satisfactory, we encountered difficulties when attempting to seek assistance for issues we faced. Getting the necessary help proved to be quite challenging. The after-sales service is not ideal for French-speaking customers like us in Quebec. Unfortunately, there is no local support available for us. We are now able to work on more security-related tasks with Acronis, as they offer features such as antivirus, DLP, and various cybersecurity options. This is a significant improvement compared to our previous solution with Veeam Cloud Connect, where we were lacking such features. It also allows us to offer a wider range of security options to our customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Metallic's customer service — their technical support and their sales and customer contact representatives — were world-class; among the best customer service interactions I've had with anyone, anywhere, for any reason."
"What I found most valuable in Commvault Complete Data Protection is its deduplication technique, mainly because the solution has the highest deduplication ratio, giving you higher storage capacity."
"What I find valuable is restoring the complete server. Restoring files is also valuable, but I like restoring the server because you don't have to rebuild a new one."
"The most valuable features of Commvault Hyperscale X are the full responsibilities inclined in conversion with high responsibility rates."
"Without Commvault, or with another solution based on Windows, I don't think the recovery would have been possible."
"Whoever has an Endpoint license can store unlimited data on the cloud."
"IntelliSnap and file system backups are valuable features."
"The solution also provides me with a complete view of our data. I write scripts to report information from the Command Center daily. I report it in HTML and have the status of the last day for the whole environment."
"Replication without network changes."
"The most valuable quality of Veeam Cloud Connect is its reliability."
"The solution is extremely stable; we haven't come across any bugs, crashes, or glitches."
"One of the most valuable features of Veeam Cloud Connect is it does not require the use of an extremely fast internet connection for it to work. The backup process is automated which is great."
"With Veeam, you get a useable copy when you restore a backup."
"I've found flexibility to be the most valuable feature, and I also like that it's scalable and that the stability is okay."
"The most valuable feature of Veeam Cloud Connect is the server backups, such as the Microsoft Windows server. Additionally, the updates provide useful enterprise functionality."
"The stability and restore options on the solution are very good."
 

Cons

"The technical support in the India region is a bit disappointing, but after 6:00 pm it is switched to the U.S and European teams, and they are much better in supporting and understanding the issues and fixing them."
"The Java interface is not great. The Command Center interface is far better and it looks nicer, but it doesn't have all the powerful features available in the CommServe/Java console. The place to improve the product is on the management interface level."
"Getting my guys the right access has a learning curve. Sometimes, it is, "Oh, okay. I think I got it for you." Then, they say, "Oh, nope. I logged in but I can't see this." Then, it is, "Okay, hold on. Give me a second. Let me change that. Okay, it's this one." That learning curve has probably taken a little bit longer than some simpler things. So, Metallic has some granularity, and as a systems administrator, I appreciate that. At the same time, I also realize that I have to learn it."
"I think there is room for improvement with the reports. They are a little poor."
"The price should be reduced because it is too expensive for our customers."
"I think the one thing that could be improved is the customer experience. The interface should be more user friendly."
"For end-users, sometimes Commvault is too complex and, while it's getting better and better with the latest versions, it is still not there."
"It is a little more complicated than it really needs to be."
"The security of encrypted data could be better."
"The bandwidth optimization needs to be improved and have better efficiency so that you send fewer amounts of data from one site to the other."
"I think Veeam Cloud Connect could be more stable, scalable, and secure. I think better pricing is needed."
"The biggest thing that Cloud Connect needs is native deduplication."
"Some of the features I'd like added to the solution would be coming up in version 12, so the only area for improvement I saw in Veeam Cloud Connect was the need to have more support for object storage."
"We need the solution to offer IT storage."
"There are some issues with the cloud providers for Veeam Cloud Connect that do not support all the features."
"The solution should allow for interfacing with other public cloud vendors. They could work to build something around that concept."
 

Pricing and Cost Advice

"The price could perhaps be lower as well."
"We have checked some other products, but we are not testing them because price-wise, Commvault is better than the other solutions."
"We like that there is no extra cost for SharePoint, Teams, or OneDrive. It is all mimicking Microsoft's model. Every user has one terabyte of space. When users start using OneDrive, everybody has one terabyte that will be backed up included in the price."
"The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient."
"The solution is expensive. However, there are no additional costs involved. I rate the pricing a five out of ten."
"It is not the cheapest solution. I think the pricing is fair for mid-side customers. It is between all the other options."
"Commvault Backup & Recovery is priced fairly, and its performance-to-cost ratio is also better than fair."
"The tool is affordable."
"It's not the cheapest solution on the market but it's reliable, so we find it cost-effective."
"The licensing fee is on a monthly basis."
"The pricing of Veeam Cloud Connect is good."
"We are looking into how we can extend the license of this product."
"The price of the solution is reasonable because of our good standing with the vendor."
"The price of the solution could be cheaper. There are monthly or yearly subscription options available. The annual subscription tends to be cheaper."
"I think that this is one of the most cost-effective solutions."
"The licensing is MSP-based. It is connected to the portal, and you can deploy it to your end users as well."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
9%
Outsourcing Company
7%
Construction Company
16%
Manufacturing Company
14%
Outsourcing Company
12%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...
What is your primary use case for ThreatWise?
Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...
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Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
Veeam Cloud Connect for the Enterprise
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Worldwide Holdings, ContinuitySA, MPY, Linxdatacenter
Find out what your peers are saying about Hewlett Packard Enterprise, Veeam Software, Broadcom and others in Disaster Recovery (DR) Software. Updated: September 2026.
915,341 professionals have used our research since 2012.