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Commvault Cloud vs Veeam Cloud Connect [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Backup and Recovery (4th), eDiscovery (1st), Cloud Backup (3rd), Disaster Recovery as a Service (1st), Disaster Recovery (DR) Software (6th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
Veeam Cloud Connect [EOL]
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Sanjay Singh Bisht - PeerSpot reviewer
Assistant Manager at a outsourcing company with 51-200 employees
Unified data protection has simplified hybrid backups and has improved ransomware recovery speed
Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.
DB
General Manager at a computer retailer with 1-10 employees
User-friendly interface, and reasonably priced but the support needs improvement
While the solution is generally satisfactory, we encountered difficulties when attempting to seek assistance for issues we faced. Getting the necessary help proved to be quite challenging. The after-sales service is not ideal for French-speaking customers like us in Quebec. Unfortunately, there is no local support available for us. We are now able to work on more security-related tasks with Acronis, as they offer features such as antivirus, DLP, and various cybersecurity options. This is a significant improvement compared to our previous solution with Veeam Cloud Connect, where we were lacking such features. It also allows us to offer a wider range of security options to our customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It never fails. Sometimes we miss a backup, but there's always a reason for it, and it's not the fault of Commvault. In the last three years, we've never had to open a ticket with Commvault."
"Commvault makes it easier to back up new additions to our environment."
"Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads."
"We are finally back with Commvault, and we now have a 100% compliance backup solution."
"The most valuable features of Commvault Cloud include deduplication and compression."
"Commvault integrates well with all types of operating systems and supports heterogeneous environments."
"The diversity on offer is very, very good. Everything is supported. It's great."
"The solution has provided our organization with a better security posture."
"The most valuable feature is that it is very elastic. It's adaptable because it's very flexible and modular."
"One of the most valuable features of Veeam Cloud Connect is it does not require the use of an extremely fast internet connection for it to work. The backup process is automated which is great."
"Cloud Connect's best features are its simplicity, flexibility, and constantly-expanding options."
"the interface is the most valuable feature and for the client it's security."
"Generally speaking about Veeam, as a vendor, from a technical support perspective, I've really enjoyed the fact that they have a really high response rate."
"Veeam Backup and Replication is still one of the most cost-effective backup solutions on the market and offers very good value for money."
"Replication without network changes."
"The interesting part of the solution is that the customer does not have to invest in a second site to store their offsite backups."
 

Cons

"Commvault is more expensive than Veeam, which is the reason that we are changing to Veeam for cloud environments."
"I just wanted to compare the features, which are there in EMC NetWorker, which are not available in Commvault. We have things using Networker."
"The customer support is not good."
"The new HTML5-based management portals are very nice, but do not yet have all of the features of the Java-based client."
"The functional integration could be better."
"Compared to Rubrik, MongoDB Data Protector, and NetBackup, Commvault is better. The licensing team was quite tricky recently because they stopped the unlimited files for that license. Commvault made a bank of 500GB only, a node-based license can take it, which is disappointing. Reporting needs to be more granular. Also, there should be a showback of data being backed up, and the backup cost to share the cost internally with the department."
"The product could be more convenient in terms of working with different solutions and having more integration between the different products in the market."
"I need documentation for Azure backups. One expectation that I have is regarding PDF documentation. When I was trying to browse the documentation, I could not locate that."
"The bandwidth optimization needs to be improved and have better efficiency so that you send fewer amounts of data from one site to the other."
"We are now able to work on more security-related tasks with Acronis, as they offer features such as antivirus, DLP, and various cybersecurity options. This is a significant improvement compared to our previous solution with Veeam Cloud Connect, where we were lacking such features. It also allows us to offer a wider range of security options to our customers."
"We encountered some issues with stability at the beginning."
"The solution could improve the stability."
"Doesn't back-up from KVM."
"I also think the cost factor is a major issue for Veeam because it's a very expensive soluton especially when the client wants support for VMware."
"The flexibility results in more administrative GUI. The GUI needs improvement."
"The solution should allow for interfacing with other public cloud vendors. They could work to build something around that concept."
 

Pricing and Cost Advice

"You have to pay for the licenses and the hardware you need for the Commvault environment. If you don't have all the hardware, you have to buy it, which can cost a few million. In the end, it's vital to protect our data, so the price isn't an issue."
"It was not very popular because of its previous cost, but they have been working on the pricing, and now anyone can afford to use Commvault. They changed the modeling criteria for their pricing. Previously, there was only the capacity modeling based on your content capacity. In this case, they would give you a license and you would have to pay it. Now, most of the environment is virtualized so you can have the best CPU, VMs, etc. You buy whatever you need and pay for what you need."
"Commvault Backup & Recovery is perhaps the best value for our money that I have seen in a backup product."
"The price could perhaps be lower as well."
"It is not the cheapest solution. I think the pricing is fair for mid-side customers. It is between all the other options."
"The product is very competitive for pricing in some countries because it is possible to set up Commvault hardware with other vendors using its certification."
"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."
"The license is paid on an annual basis and the price is reasonable."
"The licensing fee is on a monthly basis."
"It's not the cheapest solution on the market but it's reliable, so we find it cost-effective."
"I think that this is one of the most cost-effective solutions."
"We are looking into how we can extend the license of this product."
"The price of the solution could be cheaper. There are monthly or yearly subscription options available. The annual subscription tends to be cheaper."
"The pricing of Veeam Cloud Connect is good."
"The licensing is MSP-based. It is connected to the portal, and you can deploy it to your end users as well."
"The price of the solution is reasonable because of our good standing with the vendor."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
9%
Outsourcing Company
7%
Construction Company
16%
Manufacturing Company
14%
Outsourcing Company
12%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...
What is your primary use case for ThreatWise?
Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...
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Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
Veeam Cloud Connect for the Enterprise
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Worldwide Holdings, ContinuitySA, MPY, Linxdatacenter
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