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Arcserve Cloud Direct vs Veeam Cloud Connect [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Cloud Backup (52nd), Disaster Recovery as a Service (17th)
Veeam Cloud Connect [EOL]
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
Charles Daou - PeerSpot reviewer
Great backup that's user-friendly and very reliable
The initial setup is very straightforward. It is easy. There are no great difficulties when setting up the solution. Even the configuration is simple. The deployment itself takes only a couple of days. It only takes one person to install it. You do not need a big team. We had an engineer manage it. The product does not require any maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"The deployment is quite simple. Users are generally happy because of the familiarity they have with the features. The solution offers good transparency for the end-user."
"The most valuable features of Veeam Cloud Connect are its ease of use and the portal is very useful."
"A really good feature is backing up the emails of the company."
"I've found flexibility to the most valuable feature. I also like that it's scalable and that the stability is okay."
"The most valuable feature is that it is very elastic. It's adaptable because it's very flexible and modular."
"While there are some complexities, Veeam tries to keep the product simple and offers a good knowledge base. It's quite structured, so you can easily take one subject and learn about it simply by reading through the documentation."
"The most valuable features are the fast replication and recovery of data."
"It hasn't given us any issues so far."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"The biggest thing that Cloud Connect needs is native deduplication."
"There are some issues with the cloud providers for Veeam Cloud Connect that do not support all the features."
"The security of encrypted data could be better."
"Some of the features I'd like added to the solution would be coming up in version 12, so the only area for improvement I saw in Veeam Cloud Connect was the need to have more support for object storage."
"Basically, a huge amount of storage capacity can be required in certain cases."
"We are now able to work on more security-related tasks with Acronis, as they offer features such as antivirus, DLP, and various cybersecurity options. This is a significant improvement compared to our previous solution with Veeam Cloud Connect, where we were lacking such features. It also allows us to offer a wider range of security options to our customers."
"The solution could improve the stability."
"We encountered some issues with stability at the beginning."
 

Pricing and Cost Advice

Information not available
"The price of the solution could be cheaper. There are monthly or yearly subscription options available. The annual subscription tends to be cheaper."
"The price of the solution is reasonable because of our good standing with the vendor."
"We are looking into how we can extend the license of this product."
"The licensing fee is on a monthly basis."
"I think that this is one of the most cost-effective solutions."
"It's not the cheapest solution on the market but it's reliable, so we find it cost-effective."
"The licensing is MSP-based. It is connected to the portal, and you can deploy it to your end users as well."
"The pricing of Veeam Cloud Connect is good."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
17%
Government
15%
Financial Services Firm
12%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Veeam Cloud Connect?
In my opinion, the console or dashboard is the most valuable feature of this solution.
What is your experience regarding pricing and costs for Veeam Cloud Connect?
The pricing of Veeam Cloud Connect is good. The reason for our change in solution was not because of pricing, as there was nothing to complain about in terms of pricing. Although I will have to pay...
What needs improvement with Veeam Cloud Connect?
While the solution is generally satisfactory, we encountered difficulties when attempting to seek assistance for issues we faced. Getting the necessary help proved to be quite challenging. The afte...
 

Comparisons

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No data available
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Cloud Connect for the Enterprise
 

Overview

 

Sample Customers

Lion
Worldwide Holdings, ContinuitySA, MPY, Linxdatacenter
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Cloud Backup. Updated: March 2025.
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