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Commvault Cloud pros and cons

Vendor: Commvault
4.3 out of 5
Badge Ranked 1
5,339 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Commvault Cloud enables efficient cloud integration, serving as a unified backup service across on-premise and cloud environments.
It offers robust features such as Live Sync and Live Recovery, enhancing the speed and efficacy of data recovery processes.
The platform supports a wide range of databases, systems, and applications, ensuring extensive compatibility and flexibility.
Commvault Cloud's deduplication and compression capabilities optimize storage use and reduce the overhead costs significantly.
It includes advanced security features like encryption and the ability to identify threats, providing high levels of data protection.

CONS

Bare-metal restore is not intuitive and requires improvement.
Commvault Cloud requires significant human resources to maintain and operate smoothly.
Documentation and support for certain features, such as Azure backups, need enhancement.
Commvault Cloud is considered complex and challenging to administer effectively by users.
Price is high, making it less competitive compared to other solutions.
 

Commvault Cloud Pros review quotes

JD
Jul 30, 2021
It is just about as flexible as you can get; simple. You can put it anywhere you want. You can put it on-prem or in your cloud. I could see where a team that's looking for more of a follow the bouncy ball type of solution might get a little confused. "Oh, no. What do you mean I might have to do it this way or I can't do it that way?" Sometimes, people just want to be told what to do. For an enterprise environment, like we are at NDOT, everything we do is not standard. It is not industry standard; it is not normal. We have all kinds of one-offs. We do need flexibility in the solutions that we get. I will say that Metallic has been extremely flexible in that sense, where we are able to follow the bouncy ball if we wanted to. Obviously, we didn't. We did it our way and Metallic, as a whole solution, provided that to us with no issues.
VK
Jan 26, 2020
The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment.
SB
May 24, 2020
The data is well-protected. It doesn't age off until it's copied. That's a big feature right there. When you reach the end of your retention, it does not expire until the secondary copy is completed. That allows you to hold onto data that otherwise would have aged off by retention. I like that feature. It's hard to just delete or lose data using the Commvault platform.
Learn what your peers think about Commvault Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,192 professionals have used our research since 2012.
Kevin Cronin - PeerSpot reviewer
Jun 8, 2021
The backup and restore capabilities are key. The most useful things to us about Commvault, in general, is the breadth of the applications that it can protect as well as the features inside of it, like deduplication and encryption. When people get their data encrypted, Commvault has a way to tell if somebody is being attacked through a cybersecurity threat because their data changes. So, Commvault has what they call honeypot files out there to look to see if anybody is changing these files. Only Commvault knows which files those are, so nobody should be messing with those files. If it changes, then it will alert you to say, "Oh, I potentially have somebody messing with my files." It will alert you to something going on in your environment that probably shouldn't be happening. We deploy that with all our customers so they have this capability as well.
BP
Feb 2, 2020
It provides us a good holistic view of everything that we have backed up so far. It also provides us all the recovery points. If we look at an an object that has been backed up, we can tell how many retention copies it has, how far we can go, and recover any data, if needed.
MH
Nov 9, 2021
All the management is centralized from that CommServe server. You can manage all the clients and all the infrastructure using one interface and one server... Using the Commvault interface, you can customize and generate multiple reports to easily see what is protected and what is not protected in the environment.
DN
May 15, 2023
We have VMware, Hyper-V, Oracle, and Microsoft SQL. We have a lot of different systems, and all of them are supported under one licensing agreement. That's one of the benefits.
reviewer866136 - PeerSpot reviewer
Nov 4, 2021
Commvault's Command Center is one of the best solutions out there. You can rely on Commvault solutions for the most complex and most demanding environments.
reviewer2297667 - PeerSpot reviewer
Oct 27, 2023
It's easy to configure multiple jobs and media agent locations for each server. We do offsite backups for all of our servers, but we also do onsite hourly backups of them. That has benefited us several times when we had an incident and didn't want to roll back a server an entire day.
DR
Oct 31, 2021
IntelliSnap for snapshot collection is one of the most efficient and easiest ways to back up large amounts of data.
 

Commvault Cloud Cons review quotes

JD
Jul 30, 2021
Getting my guys the right access has a learning curve. Sometimes, it is, "Oh, okay. I think I got it for you." Then, they say, "Oh, nope. I logged in but I can't see this." Then, it is, "Okay, hold on. Give me a second. Let me change that. Okay, it's this one." That learning curve has probably taken a little bit longer than some simpler things. So, Metallic has some granularity, and as a systems administrator, I appreciate that. At the same time, I also realize that I have to learn it.
VK
Jan 26, 2020
They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information.
SB
May 24, 2020
Commvault likes to be ahead of the game when it comes to merging with other platforms, but sometimes it's before they have the solution truly baked in. Office 365 is an example. I feel that my company might be a litmus test for their solution, because we have such a large environment. Some of the promised solutions that we received from Commvault were more like testing solutions. They weren't really validated, meaning they were possibilities. There have been a lot of hot fixes for the solution that we're using right now, more than we expected.
Learn what your peers think about Commvault Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,192 professionals have used our research since 2012.
Kevin Cronin - PeerSpot reviewer
Jun 8, 2021
The most common feedback I get in terms of Commvault is that it can be complex. I always refer my customers back to their own environment. Almost everything that goes into Commvault is a request by a customer. While it can be complex, it can also be very simple. You just need to understand your environment in order to make sure that you really need to turn on that extra feature or thing inside of Commvault. Maybe you don't need those things. It really depends on how simple or complex your environment is, whether you need all of Commvault's features.
BP
Feb 2, 2020
It does not have an easy deployment. The deployment is not something that just anybody can go in and deploy.
MH
Nov 9, 2021
The Java interface is not great. The Command Center interface is far better and it looks nicer, but it doesn't have all the powerful features available in the CommServe/Java console. The place to improve the product is on the management interface level.
DN
May 15, 2023
We had some small issues with the reporting, but that was just a matter of fine-tuning the kinds of messages we receive by email. It was a little overwhelming in the initial configuration. So we reviewed our configuration with our partner and customized the reports so that we only get the important reports. I haven't seen any big issues or things that the solution is missing.
reviewer866136 - PeerSpot reviewer
Nov 4, 2021
Commvault is complex even if the product has comprehensive solutions and covers pretty much every technology out there. There's no unified way to manage all of the products on one single console.
reviewer2297667 - PeerSpot reviewer
Oct 27, 2023
Additional SaaS application support would be good... we have SaaS applications that may not be big enough for Commvault to support yet. Box.com is one we've asked about for years, and it's just not on the radar, as far as I know.
DR
Oct 31, 2021
We do not use Command Center, but we are using CommCell Console. We're navigating and manipulating the entire environment by using CommCell Console, and we are comfortable with it. We didn't find Command Center user-friendly. We found it a bit difficult to use. It decreases the efficiency of the tasks to be performed. It was probably implemented as a centralized application to manage all environments, but it was probably not a good idea. I and my colleagues across the globe are comfortable with using CommCell Console rather than Command Center.