We compared Commvault Complete Data Protection and Nakivo based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. Nakivo's support is praised for being quick, considerate, and attentive.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality.
"The features I find most helpful in Commvault are its ability to perform incremental backups and significantly reduce backup times for our diverse multi-architecture, multi-environment environment."
"Real-time synchronization is a good feature."
"Commvault's Command Center is one of the best solutions out there. You can rely on Commvault solutions for the most complex and most demanding environments."
"There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about."
"The most valuable features of Commvault Complete Data Protection are the complete feature sets it provides in one platform. You are able to backup many different types of data, such as virtual machines, servers, cloud, endpoints, Microsoft Office365, and Gmail. The usage of the solution is flexible."
"It provides us a good holistic view of everything that we have backed up so far. It also provides us all the recovery points. If we look at an an object that has been backed up, we can tell how many retention copies it has, how far we can go, and recover any data, if needed."
"The diversity on offer is very, very good. Everything is supported. It's great."
"It's the leader in backup and archiving."
"The ability to use a variety of cloud providers rather than being tied into one is a huge bonus."
"Perfect for someone who doesn't want to waste time."
"It was also very easy to configure backups to be sent offsite to a separate repository for disaster recovery needs."
"It is affordable."
"The most valuable feature is the support, as it is directly from Nakivo and it is possible to send a support request that contains all of the technical data on the environment, as well as the software, required for the answer."
"The chat functionality with Nakivo Support in the web interface is very unique and we love it."
"Technical support responds very quickly."
"It has saved us numerous times from power outages and server failure."
"Its technical support could be better."
"Mostly controls, visibility, cost allocation."
"Could be easier to implement."
"I would like them to keep working on the new web interface to migrate out of the old interface because the old interface is a bit complex. It was driving customers away because of the complexity. If they migrate everything (100 percent of the features), this would make the product be perfect."
"We've faced problems backing up our virtual machines."
"I would like to see a more user-friendly GUI."
"Endpoint backup."
"Sometimes the web page doesn't work. I don't know if it's an outage or if there is maintenance going on in the background. From time to time, Commvault will suddenly stop taking backups for some intervals."
"There is a lack of native (web-based) update functionality."
"There is a familiar error that pops up and that is a VM error as much as it is a Nakivo error. It says that the job couldn't calm the VM and restores might be impacted. That error is, to say the least, a bit scary. I have seen this type of error on other backup systems also."
"We are satisfied with Nakivo, but if anything could be improved, I think it would be more real-time as opposed to email support availability."
"Automatic updates do not work, and every update has to be done manually."
"We want the backup job to consume fewer resources, as the utilization is very high if we choose the best compression."
"The only thing we have encountered that we would like to see improved in the future are error messages. They could be more detailed and helpful, without the need to send logs to support. Failing that, the part of the log related to the error could be displayed alongside the error message, so I can investigate the error without looking through all of those logs that I'm able to download."
"I had to manually install SNMP, which wasn't hard, but a step I had to take, to plug this into the monitoring system."
"Their product is good and it meets our requirements, however, new features are also most welcome and we never hesitated to try new features."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while NAKIVO Backup & Replication is ranked 6th in Backup and Recovery with 84 reviews. Commvault Cloud is rated 8.6, while NAKIVO Backup & Replication is rated 9.4. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto, whereas NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Acronis Cyber Protect, Rubrik and IBM Spectrum Protect. See our Commvault Cloud vs. NAKIVO Backup & Replication report.
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