In India, we have a digital development center. I'm from the security team. There are teams who develop all the applications for security features and coding security analysis. We use the Veracode Static Analysis for all projects and applications within our organization.
Lead Cyber Security engineer at a manufacturing company with 10,001+ employees
Flexible solution with an easy way to run a scan
Pros and Cons
- "There have been a lot of benefits gained from Veracode. Compared to other tools, Veracode has good flexibility with an easy way to run a scan. We get in-depth details on how to fix things and go through the process. They provide good process documents, community, and consultation for any issues that occur during the use of Veracode."
- "The scanning could be improved, because some scans take a bit of time."
What is our primary use case?
How has it helped my organization?
All the top vulnerabilities are detected. This makes sure all our applications are up-to-date on market threats, which are occurring. It gives a good workaround process for the developers to secure their code and ensure all our applications are secure. Up-to-date vulnerabilities are detected. It detects the vulnerabilities in the market on time. We keep running the scan over regular intervals, which ensures that we are secure.
Veracode has helped with developer security training and building developer security skills. I had never used Veracode previously. The training portals really helped teach me how to run the scan, know the Veracode processes, what processes should be followed, and what Veracode is all about. The training has really helped everyone.
Veracode covers most policy scans of most of the top vulnerabilities, like mobile. It pretty much covers all the policies per our compliance guidelines.
We give the developer a specific SLA period to fix each severity part of the vulnerabilities. So, they have a certain time limit to fix it. They are very comfortable in receiving these threats and working on fixing them.
We are very much confident in the SCA scanning mechanism. If things are going fine, we can push it into production. On scale from one to five, I can give it a four and a half.
What is most valuable?
There have been a lot of benefits gained from Veracode. Compared to other tools, Veracode has good flexibility with an easy way to run a scan. We get in-depth details on how to fix things and go through the process. They provide good process documents, community, and consultation for any issues that occur during the use of Veracode.
SCA enables developers to write secure code from the start. During the development process, we run the scan. If any threats or vulnerabilities occur, we make sure to fix them, then rerun the scan. Then, we move to production. We have all the applications of our organization on Veracode using CI for our pipeline.
We use the Static Analysis Pipeline Scan, and it provides a good benefit for our developers. Previously, we didn't have any of these kinds of tools within the organization. We were using a code quality tool, but Veracode also gives us code quality. It also detects the vulnerabilities within the application, which makes sure the quality of the application is treated well. Therefore, I can give it a rating of four and a half out of five.
What needs improvement?
The scanning could be improved, because some scans take a bit of time.
Many developers have commented on the packaging. It is quite different compared to other tools, so the packaging of codes could be changed. They should make it more uniform.
On the reporting, there should be an option like sending reports to groups or task ID.
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For how long have I used the solution?
We have been using Veracode for one year within our organization.
What do I think about the stability of the solution?
The stability is good; there is nothing unstable about it.
What do I think about the scalability of the solution?
SCA scales well.
Most of the users are developers, about 90 percent. 100 to 150 employees are using Veracode as of now.
We have more than 30 applications. Some use it on a daily basis, then others use it on a biweekly or monthly basis.
We do have plans to increase usage. All our developers across our organization, across the globe, will start implementing Veracode within all their platforms or applications that they are developing very soon.
How are customer service and support?
We receive guidance for fixing vulnerabilities in case something is new to us, or we are stuck from there. We can very easily get consultation through calls and emails, which gets things easily clarified. That means we get things done quickly.
Which solution did I use previously and why did I switch?
We were using SonarQube previously, but just as a code quality tool.
How was the initial setup?
The initial setup was somewhere between straightforward and complex. I am not a developer, so I would not know how to package these codes and send them in for a scan. What I prefer is if there could be some mechanism where if I am a layman, then I just need to run a scan of the application. After that, there should be some option where I can get the project details. Instead of doing the packaging or some changes in the uploading part, this change would really help anybody who had to run the scan.
We have multiple applications developed at our organization, but it didn't take much time to deploy the solution to each. If a new application comes into picture in our organization, we provide access, so they can start running the scan in one or two days.
What was our ROI?
SCA reduced the cost of AppSec for our organization, because of things like stability.
Which other solutions did I evaluate?
What other advice do I have?
I can be confident about more of our applications in production. We can be more confident against many kinds of external threats. The lesson learnt is about being proactive, which is a good thing in security.
Veracode integrates with our developer tool 95 percent of the time. It is supported very well because developers get to know why the security features are really important in any organization or application along with what they develop. They get to know the market standards of what the security threats are and how to fix them, making sure the coding or the applications are secure enough to move to production. However, with MuleSoft, it does not support most of the API parts.
We use cloud-based applications and take support from the community.
At the moment, we are only using SCA and Static Analysis, which we have been very satisfied with. However, we are not using their DAST or pen testing.
In our organization, we concentrate on high-end and medium alerts, but we really don't bother much with false positives.
I would rate this solution as a nine (out of 10).
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
IT Cybersecurity Analyst at a educational organization with 11-50 employees
Has helped build developer security skills and made them more aware of things they should look for
Pros and Cons
- "One of the features they have is Software Composition Analysis. When organizations use third-party, open source libraries with their application development, because they're open source they quite often have a lot of bugs. There are always patches coming out for those open source applications. You really have to stay on your toes and keep up with any third-party libraries that might be integrated into your application. Veracode's Software Composition Analysis scans those libraries and we find that very valuable."
- "If Veracode was more diversified, as far as the number of platforms and the number of applications it could do in our favor, we would be using it even more. But there are a number of platforms it doesn't support. For example, I know they support C+, .NET, and Java, but there are certain platforms they don't support and that was disappointing."
What is our primary use case?
We use it to scan our biggest applications, our bread and butter. We've got a lot of developers using it in our organization, and we've got quite a few applications using it as well.
How has it helped my organization?
The solution has helped with developer security training and has helped build developer security skills. It has definitely opened their eyes and made them more aware of things they should look for. I try to get my developers to go to the Veracode seminars if there are new things to learn or if Veracode has made an improvement or they're going to announce something new. They have participated in those quite often, a few every month.
What is most valuable?
One of the features they have is Software Composition Analysis. When organizations use third-party, open source libraries with their application development, because they're open source they quite often have a lot of bugs. There are always patches coming out for those open source applications. You really have to stay on your toes and keep up with any third-party libraries that might be integrated into your application. Veracode's Software Composition Analysis scans those libraries and we find that very valuable.
We like their Dynamic Analysis as well. They changed the engine of the Dynamic Analysis and it does a better job. It scans better.
We use the solution’s Static Analysis Pipeline Scan. It's really good for assessing security flaws in the pipeline. Sometimes my developers have a hard time understanding the results, but those are only certain, known developers in my organization. I typically direct them to support, especially if I cannot answer the question, because I have full confidence in that process.
The speed of the static scan is good. Our bread and butter application, which is our largest application, is bulky, and it's taking four hours. That's our baseline to compare the Static Analysis Pipeline and its efficiency. If that's only taking four hours, I have no doubt about our other applications and the solution's static analysis efficiency.
The solution’s policy reporting for ensuring compliance with industry standards and regulations is really good as well. We're a state agency and we always look to be NIST compliant. We're always looking at the OWASP and CWE-IDs, and Veracode does a really good job there. I've used it often in trying to get my point across to the developers, telling them how bad a vulnerability might be or how vulnerable the application is, based on a vulnerability we may be finding.
What needs improvement?
If Veracode was more diversified, as far as the number of platforms and the number of applications it could do in our favor, we would be using it even more. But there are a number of platforms it doesn't support. For example, I know they support C+, .NET, and Java, but there are certain platforms they don't support and that was disappointing.
They have a pretty unique process to get guidance. It's not like you send them an email. You could do that, but if you want to set up a consultation call, you have to go to the website and give them a certain amount of detail so that they can study the problem and the detail and be ready to meet with you. It's not as simple as doing an email. You have to go to their website and you have to click on the "consultation" button and pick a time to talk with an engineer. Sometimes an engineer is not available for quite a while. You have to wait at least a couple of days before you can meet. Having to wait for two days is not that efficient. You should be able to set it up within 24 hours.
And regarding announcements from Veracode, I've tried to get them to let my developers know directly, and I'm not sure if that's happening. I want to tell Veracode to make sure that happens. I don't want them to send an announcement to me and then I have to disseminate that information to my developers. I want it to go directly to them. They've got the developers' names and emails in their database so those announcements should go directly to them.
For how long have I used the solution?
I believe the company got Veracode at the end of 2012. However, my association with Veracode has only been since about the end of 2014. So we had it for a couple of years before I got my hands on it and then I gradually started to use it and implement it to the point where it's at right now. Early 2016 is when I began administering it. I do other tasks, so it's not my full-time job. Veracode is just one of many hats that I wear. Nobody else administers it with me in our company.
How are customer service and technical support?
Veracode support is really good. I get a lot of help from them. I've been on a few calls with my developers and they're very competent engineers. If they don't have the answers, they'll get back to you.
What was our ROI?
I feel that management would not approve it if we were not getting our money's worth out of it. We have definitely seen ROI from Veracode.
Going forward, though, what may bring that into question is our transition to the cloud. We're not getting any benefit from those applications in the cloud. I think that should be addressed sooner rather than later. We're moving to the cloud more, and for our applications in the cloud we usually only go with FedRAMP-certified cloud vendors. So we're not actually even scanning those applications in the cloud with Veracode. Not all our applications are there, but close to 30 percent of them are there now.
And they have to address not being compatible with certain platforms that we use. That has to be addressed because the ROI question may be coming up sooner rather than later.
What's my experience with pricing, setup cost, and licensing?
The solution is very pricey.
What other advice do I have?
The product is very good, very reliable, and they've made a lot of improvements to the dashboards and the reports. They've made the product easy to use. There used to be a lot of things that you had to search for and maneuver to dig deep down for them, but you don't have to do that anymore. Many of the things are now at your fingertips, including performance reports. Those things are easy to get to.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Veracode
October 2024
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Enterprise Architect, VP at a financial services firm with 501-1,000 employees
Enables us to identify potential problems in applications and fix them before they are used in ways they should not be but has false positives
Pros and Cons
- "This is a great tool for learning about potential vulnerabilities in code."
- "There were some additional manual steps or work involved that we should not have needed to do."
What is our primary use case?
The primary use case for us was looking for web applications that might have vulnerabilities that could be compromised. Specifically, I was managing a team and we had built a lot of applications as well as having purchased applications from vendors. We were working with a security team to go through and scan those applications for vulnerability using Software Composition Analysis. We were trying to avoid situations where somebody could do something that they should not be able to do like get at data.
How has it helped my organization?
The product helped improve our organization by helping us to identify potential problems in applications and fix them before they were used in a way that they should not be. In essence, it helped enhance our security. I think another thing is that it did is it did kind of helped us with the general education level of staff working on the projects. Developers or technical stakeholders specifically were presented with the opportunity to understand things that maybe they did not before.
We were not doing the training piece of the process when we were onboarding the product, but just adopting the platform definitely increased their awareness and knowledge about potential issues in development and application vulnerabilities.
What is most valuable?
One of the best things about the solution is that I think it is kind of easy to get started using it. The pain of adoption is low. Once you got the code scanned, there is a lot of information that you have to plan time to go through and work with other teams to get things resolved or disposition.
I think that it was easy to get started, but there was also definitely a learning curve in terms of people needing to understand what the reports meant and what to do about the information that they were getting.
What needs improvement?
There is a concept called false positives where things might come up as a potential issue but they really are not. In our case specifically, we might get a false positive when a potential vulnerability is discovered through Veracode analysis, but the way that the application is built makes it so what appears to be a vulnerability is not really an issue. Stated a different way, even though there might be something that prevents that particular event from ever happening, the product does not correctly detect the safeguards or the impossibility of the issue arising.
When a false positive gets reported by the Composition Analysis, it results in more work for you to do than you should have to. There is a lot of information to go through and so some of it is due to those false positives. You either have to do work to eliminate the false positives being identified, or you have to look at the alert and determine that it is harmless.
As far as what might be added in future releases, more artificial intelligence capabilities would be desirable. I do not know if they have it now. Maybe one example could be to make more focused suggestions or give more information in the reports to locate the cause of the issues. It should be something that improves results over time so that people do not have to do as much work to understand the details.
For how long have I used the solution?
I have been using Veracode Software Composition Analysis for probably around three years.
What do I think about the stability of the solution?
I would say it is definitely stable. There were no problems with the platform itself. It has been reliable. We never had issues where we needed to call support.
What do I think about the scalability of the solution?
I think the opportunities for scalability are good because we did not come upon issues that caused us to wonder about its limitations. We have not really pressed to find scalability problems. So my impression is that scalability is good. We did not experience issues due to bottlenecks or anything like that.
Our group of users contained a mix of roles. It was developers, project managers, testers, information security analysts, and engineers. It was probably a total of around 30 to 40 people.
For deployment and maintenance, there were really just like a couple of people. There was not a full-time dedicated need for it.
How are customer service and technical support?
There were times when we had to deal with support when we ran scans and we were reviewing results. There were times when we needed to either open a ticket or talk to somebody who had some expertise in a specific area. That process was timely and they were responsive. So that was good.
Veracode actually has a separate subscription that you can participate in that is something like a learning management catalog. I think that the training piece of support has definitely improved over the course of when we used it.
Which solution did I use previously and why did I switch?
We did have a different product, but it was a little bit for a different purpose. We were using a different product but complemented the Veracode product.
How was the initial setup?
The initial setup was pretty straight forward. That is part of it being an easy solution to get started with.
The deployment started smaller in employing the product to analyze a subset of our applications. It initially was being employed to look at the vendor applications that we had. I would probably say that initial period was about three to six months. That effort was focused on one group and did not really include all of the technical people and developers.
Once we saw what it could do, it got adopted and we rolled it out to more people. So we kind of employed it in stages. The first part, which was essentially a test period, was three to six months. Then pushing it out for broader adoption in the next part was another three to six months.
What about the implementation team?
We did not use integrators. We did have the training and we did have professional services in the form of customer support from Veracode.
What's my experience with pricing, setup cost, and licensing?
I do not remember the licensing costs off hand. I would probably estimate it to be between 50,000 to 75,000 in our case.
What other advice do I have?
The advice that I would have for people who are new to the product would be to start with a proof of concept. This will help you to see how the product works with your process and people.
The biggest lesson I have learned from using this solution is that it definitely increased my education on how to prevent application vulnerabilities earlier on and how not to repeat them. It also helped me as a manager to better understand how to guide and coach people.
On a scale from one to ten where one the worst and ten is the best, I would rate this product probably as a seven, if I am going back in time. I thought that there was room for improvement, but at the same time, it did what we needed it to do. We got what we expected. So I thought it was good, but I also think there were some additional manual steps or work involved that we should not have needed to do. That is really why I do not rate it with a higher number.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Engineer at Shiftmovers
By continuously scanning our applications, we can mitigate risks that may arise in some workflows
Pros and Cons
- "Veracode's most valuable aspect is continuous integration. It helps us integrate with other applications so that it can monitor the security process."
- "Veracode is a little costly. It's cost-effective for a large enterprise, but it may be too expensive for small businesses."
What is our primary use case?
Veracode helps scan applications for security purposes to ensure they are safe before deployment. The solution is continuously monitoring the security of our infrastructure and workflows. About five people use the solution across our organization.
How has it helped my organization?
Our security posture has improved since we implemented Veracode because our developers have a better understanding of the security risks that may arise due to some actions we take on various projects and tasks. We're more aware of how vulnerabilities can be introduced into our daily work.
Veracode has reduced the amount we spend to remedy security risks by about 60 percent. Security testing is much easier than before. The time needed to address vulnerabilities can affect the workflows and lead to late delivery of our services across customers. It has helped us to mitigate risks by effectively monitoring workflows. The conditional scanning procedures we previously used have been replaced by modern systematic algorithms.
Veracode saves time and costs because it's flexible in terms of an organization's data requirements. It can provide data intelligence from various work platforms and guidance on the best practices for security mitigation so we can safeguard our data in various work processes.
The solution enables us to establish a strategic policy management infrastructure to monitor the performance of each application periodically and report on the security performance. The dynamic analysis gives us feedback from time to time and performance metrics inside the program interface.
This platform is one of the most efficient and effective tools for upgrading applications to meet an organization's performance standards and policies. It helps us improve our development because sometimes the coding procedure might not reflect the latest threats.
What is most valuable?
Veracode's most valuable aspect is continuous integration. It helps us integrate with other applications so that it can monitor the security process. By continuously scanning our applications, we can mitigate risks that may arise in some workflows. It streamlines compliance, policy management, and reporting on various data analytics. We use it daily to gain insight into our work processes.
The solution is built into our SecOps program. It offers modern policy management, essential support, and analytics features. It's efficient with fast and powerful risk-mitigation tools.
What needs improvement?
I think Veracode could integrate some advanced technologies to better address new threats as they arise.
For how long have I used the solution?
We have used Veracode for about a year.
What do I think about the stability of the solution?
Veracode has been a stable product. We've had some downtime, but it has performed well overall.
How are customer service and support?
I rate Veracode support a nine out of ten. Veracode's support team has always been helpful. When we contact them by phone or online chat, they respond quickly with a solution within the time frame established in our support contract.
How would you rate customer service and support?
Positive
How was the initial setup?
Deploying Veracode was straightforward, and we had help from the vendor's support team. Our deployment team has six members, and the whole process took about three weeks.
After deployment, the product requires some maintenance. We sometimes face some networking challenges that require repairs, and we need to periodically update some tools.
What was our ROI?
Veracode is a good investment, and I can recommend it to anyone who is looking for the best security tester. I estimate that we saw a 60 percent ROI this year, and it continues.
What's my experience with pricing, setup cost, and licensing?
Veracode is a little costly. It's cost-effective for a large enterprise, but it may be too expensive for small businesses.
What other advice do I have?
I rate Veracode an eight out of ten. I would recommend it to others who need to do testing for application performance or security and risk management.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Product Marketer at a media company with 1,001-5,000 employees
We are able to create more applications and code more, while worrying less about errors while coding
Pros and Cons
- "The dashboards and the threat insights it provides are very good. The dashboards are intuitive and pretty straightforward, but also pretty detailed."
- "The number of false positives could be reduced a lot. For each good result, we are getting somewhere around 15 to 20 false positives."
What is our primary use case?
The main purpose of Veracode is to deliver secure code on time. We use it to test our application security, at the implementation stage to make sure that code is secure. We do static and dynamic testing, as well as penetration testing with Veracode. We also use it for security threat detection for our enterprise applications.
How has it helped my organization?
It empowers our developers to fix security issues and achieve desired outcomes. It's a very secure cloud platform and helps us monitor our web sources for any attack. We have been able to completely secure our enterprise software, which is on the cloud, with the solution. Overall, we have been able to reduce the risk factors for our enterprise software. Also, determining security threats to our application happens faster now with the help of Veracode. The benchmarking capabilities against industry standards and the compliance help us a lot.
Veracode also provides a lot of programming language support and different frameworks are available, which enables us to get things into production much more efficiently. Our SDLC has become much smoother and more secure with Veracode.
And it has definitely helped our developers save time. It helps them with future references because, if they write code one time with errors that Veracode finds, the next time they use that as a reference and don't repeat the mistake. In that way, in the continuous development process, a lot of time is saved. It saves us about 20 percent of our time.
We are able to create more applications now, and code more, while worrying less about errors while coding. Worrying about fixing the flaws in an application is completely taken care of by Veracode, so we are able to focus more on creating new code and developing new applications. Veracode has been a great platform for that particular purpose.
We have also found more security vulnerabilities in our code, which has helped us produce much better applications for our end-users. Most of the time, vulnerabilities go unnoticed by humans. Veracode helps us pinpoint the exact vulnerability, what it affects, and it helps us correct it for future reference.
What is most valuable?
One cool feature is the static code scan, which is very good.
Also, the dashboards and the threat insights it provides are very good. The dashboards are intuitive and pretty straightforward, but also pretty detailed.
We get good, actionable insights at each stage, including static, dynamic, and penetration analysis, and it reduces overhead for us.
It also has compliance monitoring and reporting capabilities that I like very much. The compliance reporting is a great feature because there are a lot of different frameworks and channels, and each unique channel has its individual compliance monitoring and policies. Veracode helps us prepare for all the different challenges.
What needs improvement?
The false positive rate is a gray area. The number of false positives could be reduced a lot. For each good result, we are getting somewhere around 15 to 20 false positives. We expect false positives, but if that ratio could be reduced to a single-digit number for the false positives, that would be much more helpful.
We are spending some manual effort and time on this because it happens sometimes, when we first scan code, that it says there is no threat. And the second time we scan it, it says there is a threat. Those kinds of positive responses make us do double work. If that was better, it would greatly improve our overall efficiency.
Apart from the false positives, I would like to see more plugins and integrations to make Veracode much more user-friendly for developers and users. Any IDE plugins would make our work faster.
For how long have I used the solution?
My experience with Veracode has been over 12 to 14 months.
What do I think about the stability of the solution?
Overall, because it is a cloud platform, stability is not a concern. It's quite stable. To be strict about things, the UI can be very slow. There is downtime now then, and I understand why it happens, but I would appreciate it if that happened less.
What do I think about the scalability of the solution?
We are not going to scale it right now. We have about 18 developers and five or six administrators using the solution, and I don't expect that will change for now. But you can purchase more licenses. It's definitely scalable in that sense.
We have it in a single location only and it is used across three or four development teams in our office.
How are customer service and support?
Veracode support is very knowledgeable and very prompt. The Veracode community is also available, which is very good.
How would you rate customer service and support?
Positive
How was the initial setup?
It's only deployed on the cloud. Although I was not a part of the initial deployment, I know for a fact that the deployment can take a long time.
As for maintenance, there are software updates, but apart from downloading the software updates, there isn't any other maintenance required on our side. It's a cloud platform so it self-maintains.
What was our ROI?
Our ROI is that we have seen a tremendous increase in the overall security of our enterprise software. It has helped us engage better with our clients and our retention rate has increased about 7 percent. We can't pinpoint that directly to using Veracode, but since we started using it we have seen this retention increase.
What's my experience with pricing, setup cost, and licensing?
The pricing is fair. We are planning to renew for the next year.
It's definitely value for money. I would tell someone who is looking at Veracode not to be concerned about the pricing because the value that they will get, for this price, in the market, is very good when it comes to their long-term plans.
What other advice do I have?
If a proof of concept is possible, I would ask you to try it out first to get a sense of what Veracode is before investing. But investing in this tool is very much needed. With security threats, for long-term purposes, the code-level threat detection and code-level error detection are very much needed by any organization.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Sr. Partner IT and Information Security at TheMathCompany
Easy to use, responsive technical support, and it provides levels of certification for compliance
Pros and Cons
- "The Veracode technical support is very good. They are responsive and very knowledgeable."
- "The training lab is not very user-friendly and takes a long time to set up."
What is our primary use case?
We use Veracode for static and dynamic code analysis, as well as software composition analysis (SCA). Using it ensures that our products are compliant, and it also provides an external method to assure our customers that our products are free from any flaws, or application security issues.
Our product resides on the Azure Cloud, and we have Veracode access it directly.
How has it helped my organization?
Using Veracode has helped to improve our organization in that we now have discipline in terms of periodically scanning our systems. We do this every six months, and it is done to meet our compliance requirements.
We are now at the point where it is integrated as part of our software lifecycle automation. I can't point to a particular example of how it has improved our product, although it has helped in terms of validating our product. Also, it has shown us the competency of our teams.
What is most valuable?
The certification levels are helpful. They are different levels where I think that five is the highest, and we are at level four. Having that badge and showing that we are compliant to that level helps one's reputation in the market.
The interface is easy to use.
What needs improvement?
The training lab is not very user-friendly and takes a long time to set up. This is an area that should be improved because we've not used it as much as we should have.
For how long have I used the solution?
We have been using Veracode for more than a year, since January 2021.
What do I think about the stability of the solution?
This is a pretty stable product. I would rate the stability an eight out of ten.
What do I think about the scalability of the solution?
I can't specifically speak to scalability because we only engage with them for a single product. However, I do think that scaling might be expensive and is probably something that needs to be negotiated.
How are customer service and support?
The Veracode technical support is very good. They are responsive and very knowledgeable. Every time we wanted to set up a meeting, they responded very quickly. In terms of the instructions that they provide, the details are very explicit and although there's a lot to refer to, we can get what we want fast. We don't get lost in what we need to look at.
I would rate the customer support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not use another similar solution prior to Veracode.
How was the initial setup?
I was not heavily involved in the initial setup and deployment, although I understand that it was straightforward. We were able to start using it and scanning our code on day one.
It's all on the web, so there is not much to set up. We just have to configure the access so that the web tool can connect, and it takes it from there.
Except for the Lab component, we didn't have to keep contacting our Veracode account manager.
What about the implementation team?
We completed the deployment ourselves.
There were two people involved. The first was our IT person, and the second was a senior member of the engineering team. There is no maintenance required.
What was our ROI?
It's too early to say whether we have seen ROI because we're marketing our product and services to newer customers. We haven't had visibility from that perspective, yet.
What's my experience with pricing, setup cost, and licensing?
The pricing is a little on the high side but since we combine our product into one suite, it is easy to do and works well for us. It's an expensive product but we are paying for quality.
Which other solutions did I evaluate?
We evaluated two or three different products before choosing Veracode.
The reasons that we chose Veracode were their reputation and ease of use. Also, one of the senior people on the team had previous experience with it.
Another point is that their pre-sales team was very professional. Their discussions helped us in terms of getting to what we wanted.
What other advice do I have?
My advice for anybody who is looking into Veracode is that it's one of the very few solutions that can perform dynamic, static, and software composition analysis.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DevSecOps Consultant at a comms service provider with 10,001+ employees
By using Pipeline Scan, which supports synchronous scans, our code is secure
Pros and Cons
- "There are quite a few features that are very reliable, like the newly launched Veracode Pipelines Scan, which is pretty awesome. It supports the synchronous pipeline pretty well. We been using it out of the Jira plugin, and that is fantastic."
- "Sometimes, I get feedback from a developer saying, "They are scanning a Python code, but getting feedback around Java code." While the remediation and guidelines are there, improvement is still required, e.g., you won't get the exact guidelines, but you can get some sort of a high-level insights."
What is our primary use case?
We use the Veracode SAST solution to scan the Java, Node.js, and Python microservices as part of our CI/CD pipeline, wherein we are using our CI/CD server as Bamboo, Jenkins, and GitLab CI/CD.
We have teams for both our cloud pipeline and on-prem pipeline, and both teams use this solution. We are using Veracode to constantly run the internal application source code and ensure the code's security hygiene.
How has it helped my organization?
Before, the pentesting was happening at later part of the SDLC. Now, we have been getting early feedback about insights from Veracode, including traction around the application security aspects. Developers keep coming to us and asking the questions. Vericode has built a bridge between the development and security teams, which is something really helpful in an organization.
Veracode has helped us build security training in our clients' organizations.
The solution’s policy reporting for ensuring compliance with industry standards and regulations is very helpful. We use Veracode to scan for vulnerabilities. This help us comply with regulatory standards for the European region. While the policy scanning takes time, it is very good from a compliance point of view.
What is most valuable?
There are quite a few features that are very reliable, like the newly launched Veracode Pipelines Scan, which is pretty awesome. It supports the synchronous pipeline pretty well. We been using it out of the Jira plugin, and that is fantastic.
We are using the Veracode APIs to build the Splunk dashboards, which is something very nice, as we are able to showcase the application security hygiene to our stakeholders and leadership.
We have been using Veracode Greenlight for the IDE scanning.
Veracode has good documentation, integrations, and tools, so it has been a very good solution.
Veracode is pretty good about providing recommendations, remedies, and guidelines on issues that are occurring.
It is an excellent solution. It finds a good number of the securities used, providing good coverage across the languages that we require at our client site.
We have been using the solution’s Static Analysis Pipeline Scan, which is excellent. When we started, it took more time because we were doing asynchronous scans. However, in the last six months, Veracode has come with the Pipeline Scan, which supports synchronous scans. It has been helping us out a lot. Now, we don't worry when the pentesting report comes in. By using Veracode, the code is secure, and there are no issues that will stop the release later on in the SDLC.
The speed of the Pipeline Scan is very nice. It takes less than 10 minutes. This is very good, because our policy scans used to take hours.
Veracode is good in terms of giving feedback.
What needs improvement?
We would like to see fewer false positives.
Sometimes, I get feedback from a developer saying, "They are scanning a Python code, but getting feedback around Java code." While the remediation and guidelines are there, improvement is still required, e.g., you won't get the exact guidelines, but you can get some sort of a high-level insights.
Veracode has a little bit of noise. Sometimes you will get a lot of issues, which you just need to triage. While the solution is excellent, it does come with a little bit of noise.
For how long have I used the solution?
We have been using the solution for a year and a half.
What do I think about the stability of the solution?
The stability is good, except every month it needs maintenance. So far, we haven't had an outage during UK working hours, e.g., where we are unable access the platform. There were some issues out-of-the-box, but now it's pretty much fine.
What do I think about the scalability of the solution?
More than 100 people are using the Veracode solution in our organization. Mostly, the guys who use Veracode are developers, QA engineers, product owners, Scrum Masters, and some data scientists.
We have a three-person team of security guys who maintain the entire service. The security guys have automation skills and can write the code. We are one squad in a company out of 21 squads. We are a security who helps other development teams with Veracode as part of their DevSecOps.
We have adapted Veracode across three line of our client's business. In the future, we may expand Veracode into more lines of business.
How are customer service and technical support?
The technical support sometimes takes 48 hours to get back to us. Some of the support staff are not that great. There is no extra support on Slack channel nor is there a chat. Instead, we just have to wait for an email. They gave us a mobile number, which sometimes doesn't work. Then, if it does, it takes time. The technical support is something that needs to be improved.
Veracode's application security team is very helpful. If we are not getting the answers that we need, this team will come and assist us. For example, we had a call with their application security team who helped us determine best practices. They are good and very professional.
Their account team is helpful and knowledgeable.
We use the solution’s support for cloud-native applications, like AWS Lambda. We have a cloud pipeline, where some of our microservices functions are getting developed there. Less than five of our squad use this service.
Which solution did I use previously and why did I switch?
Because of my consulting background, I have used other solutions prior to the use of Veracode. However, Veracode was the first solution implemented of its type. Before Veracode, developers didn't know how they could develop secure software. After Veracode was implemented, developers knew when they wrote code that they could scan it in their IDEs. Also, while pushing a deployment, they can get feedback from the Pipeline Scan.
How was the initial setup?
The initial setup is straightforward. It took us three months to deploy the entire solution across all the squad at our site via Pipeline Scan as well as have the squads adopt it. If you are familiar with security, you can be up and running with the solution in a week's time.
Our implementation strategy was to give the Greenlight ID plugin to all the developers and enable the microservices. Then, we wanted to let the non-human account use the new unlimited account and all the source code. This has helped us in last year and a half, as we have over 150 microservices being scanned by the Veracode platform.
What about the implementation team?
Customer support was amazing during the evaluation phase.
What was our ROI?
The ROI seems good so far. The client is happy with what they invested in Veracode. Having our developers now think about security is also helping us out.
The solution has reduced the cost of AppSec a little bit for our organization through the automation of pentesting.
We have seen a 30 percent reduction in pentesting. Using Veracode, we can do faster releases.
What's my experience with pricing, setup cost, and licensing?
Veracode's price is high. I would like them to better optimize their pricing.
Which other solutions did I evaluate?
Veracode's price is a little higher than other tools. However, they are the market leader.
Micro Focus Fortify doesn't have good APIs. Instead, they are relying on CLI. Whereas, Veracode is more API and DevSecOps friendly. Veracode's scanning time is better than Fortify's.
What other advice do I have?
It is an excellent solution. I would recommend adopting it. If you come from a security background, Veracode is an easy solution. If you don't come from a security background, the adoption of Veracode will take a bit of time.
Veracode has been integrated with our IDEs. It has been also integrated with our DevOps CI/CD server, which is Bamboo, Jenkins, or GitLab CI/CD. It is all pretty neat and clean.
I would rate this solution as a nine out of 10.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Associate Director
Provides security of different Shadow IT activities in our environment, however there are limitations on reporting causing bottlenecks
Pros and Cons
- "The tech support has been very much on the forefront of contacting customers. They help us by making sure all the processes have been outlined and are being followed. They regularly look with us at the whole platform process."
- "It provides security of different Shadow IT activities in our environment, especially around application development and website hosting."
- "We would like the consolidation of all the different modules. This would help, so then we would be able to see analytics and results on one screen, like a single pane of glass."
- "Once your report has been generated, you need to review the report with consultation team, especially if it is too detailed on the development side or regarding the language. Then, you need some professional help from their end to help you understand whatever has been identified. Scheduling consultation takes a longer time. So, if you are running multiple reports at the same time, then you need to schedule a multiple consultation times with one of their developers. There are few developers on their end who work can work with your developers, and their schedules are very tight."
What is our primary use case?
Application security scanning.
How has it helped my organization?
It has helped us identify all the applications flaws, especially with so many open source licenses available to the developers. With this product, it allows you to plug in all those gaps where you may open up the backdoors. This tool has helped us everyday with our goal to plug in all those gaps.
We help make changes from the initial NAS that we sign up with the vendors and any third party who might be involved in our telephone activities. They have to ensure that phone is a standby application and security tool, plus we also make the changes in the workflow for any application. Before it is deployed into operations, it has to have a security certificate which proves that it has a Veracode application security certification on it and all the flaws that have been identified have been removed.
What is most valuable?
It has several components in that help you identify abilities in the core. It also provides security of different Shadow IT activities in our environment, especially around application development and website hosting.
What needs improvement?
They are already working on, but we are looking forward to seeing it. We would like the consolidation of all the different modules. This would help, so then we would be able to see analytics and results on one screen, like a single pane of glass.
Once your report has been generated, you need to review the report with consultation team, especially if it is too detailed on the development side or regarding the language. Then, you need some professional help from their end to help you understand whatever has been identified. Scheduling consultation takes a longer time. So, if you are running multiple reports at the same time, then you need to schedule a multiple consultation times with one of their developers. There are few developers on their end who work can work with your developers, and their schedules are very tight. Therefore, you have the report ready if you want a consultation, then it sometimes takes more than three to four days to arrange a meeting. I feel to wait four days to get a consultation and understand the report around the whatever has been identified is a bottleneck.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
We have not seen any major downtime.
How are customer service and technical support?
I would rate their technical support as a nine out of 10.
The tech support has been very much on the forefront of contacting customers. They help us by making sure all the processes have been outlined and are being followed. They regularly look with us at the whole platform process. Therefore, they have been quite helpful.
They have an account manager for personal relations between the customer and their technical people. This person takes care of bringing them the right person to address any issues that we have.
Two years back, Veracode was having issues. It was taking a long time to start the application, and we worked with their technical support. They also have been constantly improving the platform.
Which solution did I use previously and why did I switch?
We did not previously use another solution.
How was the initial setup?
It was a bit complex initially when we started, because we had not been previously exposed to any such tool.
It is a SaaS tool. So, towards the end, we did not have to install anything. We just needed an account for the platform to upload the build. There was an initial issue, because people were not previously exposed to this type of process, and it was something new that they were being asked to do.
What was our ROI?
It has helped us reduce our overall time to remedy any validity, which can be found after being rolled out and put into production. Though, I cannot give you the number. It is always better to safeguard the environment rather than being hacked or have production downtime. In three years, we have not had any breaches or we seen any reduction in Shadow IT.
What's my experience with pricing, setup cost, and licensing?
It is pricey. There is a lot of value in the product, but it is a costly tool.
The customer should demand better turnaround times for the money that they are paying, especially around the reporting and standing up processes that we need to go through. It needs much more technical information on the platform with a tool that can help with information or have 24/7 support available, then it will be worth the price that we are paying, because right now, we don't have many options. There are not may companies who are in the market for Veracode, who want this type of in-depth analysis and examination. That is why customers, with the money that they are paying, have room for improvement in the scope of the Veracode product.
I recommend going for a one-year licensing with CA, because currently they are the leaders in this field with more features and a much better turn around time with a cheaper position, but there are a lot of new companies coming up in the market and they are building up their platforms. I suggest just not to get tied up with a long-term commitment, because I have seen with Black Duck that they are almost one-third of the price of the big platforms. Once there are the same features and functionality (or lot better performance) available in the market, people are going to migrate away from this platform. The market is changing so fast, and with the Black Duck acquisition, it is also expected that we may get a solution with a much faster platform with much better service at a cheaper price.
Which other solutions did I evaluate?
We did a PoC with Black Duck.
What other advice do I have?
I would rate the product as an eight out of 10 for recommend it to colleagues.
I would rate the overall product as a seven out of 10.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Updated: October 2024
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