Veracode Reviews

We use Veracode to scan our websites at the beginning of the development process. When we are ready to launch a new application on the website, we upload it to Veracode for scanning. Veracode finds any vulnerabilities in the code and returns the results to us. We must then resolve all of the vulnerabilities and mitigate any risks before we can publish the application. We have also set up recurring scans, so that any time we release a new version of the same application, Veracode will automatically scan it again to ensure that we have not missed any vulnerabilities. We have been using Veracode for six or seven of our websites.

Veracode's ability to prevent vulnerable code from entering production is comprehensive and effective.

Veracode has been very helpful as a preliminary step to launching our products to ensure that they are secure. It has also helped our developers learn the security checkpoints that we need to follow so that they can code with security in mind.

It provides visibility into the status of our applications at every phase of development throughout the software development lifecycle. We heavily use the Veracode Greenlight plugin for Visual Studio to scan and check our code as we write it. Veracode also helps us to develop our applications securely. We have configured our QA websites to be scanned by Veracode so that we do not push anything into production that is insecure.

I recently encountered a Veracode false positive, but we immediately mitigated it on our end. Veracode also filed the case and will include it in their code to mark it as a false positive. We took action after that.

False positives are rare. Veracode provides us with enough information about the issue, so we can usually identify them as we go through the report. We are also learning from the issues and from Veracode itself. If a false positive is reported, it is fine and does not have a significant impact on us.

Veracode has been incorporated into our process, which helps us fix flaws. Whenever we develop external websites, we consider the code, the scanning, and everything else involved. This ensures that we are prepared and have enough time to receive the scan results and fix any issues. We have essentially incorporated this into the lifecycle of our project, which I believe is very valuable.

We like the fact that all the issues are identified and that Veracode provides sufficient information on how to resolve them. This is very helpful if we need to troubleshoot problems ourselves, as we have plenty of information at our disposal. Additionally, we appreciate the option to request a consultation directly from the issue itself. Whenever there is a problem, there is a small button that says "Reach out to a consultant." We can then schedule a call with a consultant who can help us resolve the issue.

Veracode provides us with some usage metrics. These metrics are based on the number of times we use Veracode, which is tied to our static scans. We only use static scans when we make changes to our code, and we have a part of our pipeline that runs the Veracode scan whenever we make a change or deploy the code. However, we don't deploy code very often because we have 20-30 websites in our company and we don't dedicate a lot of time to each individual website. So, when we do make changes, we will run the scan because it's part of the pipeline, but this has been affecting our usage metrics. We're not sure why Veracode's usage metrics are designed this way, but maybe they can provide some insight. We use these metrics, but we're now thinking about getting different metrics from Veracode. I started looking into setting up some dashboards myself so that we can have our own dashboard and statistics, such as how many flaws we've resolved in the past six months or how many issues we've identified when we're deploying a new website. We're more interested in these types of statistics than in how many times we're using Veracode because fixing flaws is the value that we're getting out of Veracode. Maybe setting up a new dashboard would be helpful, but that's something that Veracode can provide clarity or insight on.

I have been using Veracode for four years.

Sometimes, the scans halt or drop for some reason, and we need to get help from Veracode to fix it. However, this is not a major issue.

I opened a support ticket to use Veracode's consultant feature. When the consultant called me, the consultation was very smooth and easy. He had already reviewed the flaw that I had mentioned, my description of the issue, and the issue itself. He was able to provide good insight and help me resolve the issue quickly. I have done this a few times before, and the consultants are always well-prepared and give me all the suggestions I need. They already have a lot of information on their website, but they also go above and beyond by providing additional information and specific instructions when I schedule a consultation call. They have been very helpful in the past.

Positive

The deployment was straightforward. Three people were involved in the deployment.

The implementation was completed in-house.

I would rate Veracode nine out of ten.

Veracode has a bit of a learning curve to get used to its different modules, such as our integrations, APIs, and our policies, as well as getting insights. However, my experience is that once everything is set up and scanned on the website, I really like the process of reviewing the flaws that Veracode lists and responding to the resolution steps that it provides. I also appreciate the ability to set up a consultation call and have the issue resolved. I think these are the steps that I really like, and they are helpful to me as a developer. Veracode helps me to learn about security considerations first and foremost, both while creating an app and after, and that has been a good experience for me.

Our primary uses are for reviews of our code and overall software environment, bug fixes, and detection of security flaws.  

We use the solution across multiple locations and regions, including Asia Pacific, EMEA, and North America. Our user base consists of 5200 individuals. 

The solution has given us real results when it comes to improving our overall security posture; it provides the best security and reports, indicates any flaws that may be present, and allows us to take steps to rectify them. The tool is now a part of our DevSecOps, and we truly rely on it.  

Regarding our ability to fix flaws, Veracode is very helpful; it provides a sense of confidence to our developers and a summary of reports that we can share with stakeholders such as our clients and senior management. The solution identifies security loopholes and gives us detailed feedback reports, allowing us to take action to remedy our security vulnerabilities. 

Veracode helped our developers save time; two or three development team members were previously dedicated to code security. By automating this task using the solution, those developers can reallocate their time to core software development, which is an excellent result. The time saved is in the region of 25%.   

Static Analysis' false positive rate positively affected time and costs related to tuning, leveraging data, and machine learning. Tuning data is essential as it gives us update optimization within our database, which is helpful for any organization. Veracode is the industry leader in being a one-stop shop security solution; it takes care of every aspect.  

The user interface is excellent, the code review process is quick and provides great analytics to understand our code better, and the SAST scan is high-speed.

Veracode is excellent at preventing vulnerable code from going into production; the scans are speedy and give us a detailed analysis of our code. 

We use the Software Bill of Materials feature; it's essential and advantageous. We can't do a bill of materials manually, so it's excellent that Veracode provides this. SBOM helps us manage our risks, as every company has software that needs to be run appropriately throughout the user and client base. It's necessary to have a security audit or security compliance in such applications, and Veracode enables this functionality so we can easily identify security flaws and take measurable action.

Creating a report using the SBOM feature is straightforward, and it's important to our organization because it provides a return on our investment. Previously, we sometimes required a third-party resource to create reports, but with Veracode, it's easier to take care of that on our end.  

The solution's policy reporting allows us to set our standards, group policies, and regulations, so ensuring code compliance is part of its analysis. Veracode notifies us if any flaws are detected, allowing us to take action to correct them.  

The solution provides visibility into application status at every development phase throughout the SDLC; we can use Veracode during the development, design, testing, and implementation phases. We can easily analyze our code before commencing large production deployments and fix any issues.   

Sometimes we get a lot of false positives even after configuring our policies, so that could be improved.

There is an issue where the UI occasionally breaks in between uses of the application, which can be improved. The UI could also be more catchy for the benefit of the less technical users. 

It would be good if the configuration of dynamic scanning could be less complex.

We've been using the solution for over three years. 

The solution is stable. It wasn't before, as different organizations required new group policies and configurations. The product has yet to mature fully but has developed enough to adopt a stable position in the market.

The solution is as scalable as required, but we must pay for that. 

The technical support is good; I rate them nine out of ten.

Positive

We previously used some open-source software, but our developers generally manually performed code-checking. Our requirement is for a solution that takes care of our software code and security throughout the SDLC. Following evaluation, we found Veracode more useful in terms of licensing, pricing, and features.

The initial setup was straightforward; it took seven to ten days, including gathering all requirements, overall deployment, and the final implementation. The deployment team consisted of four to five members. 

The product doesn't require any maintenance; operations and support are primarily handled by Veracode, as it's a fully managed service. 

We have seen an ROI with Veracode regarding time, money, and overall organization reports. Our ROI is in the region of 25-30%.

The solution reduced the cost of our DevSecOps by lowering the headcount for those previously dedicated to security throughout the SDLC. They can now spend more time improving their code base and focusing on development.  

The pricing and licensing are reasonable, and relatively straightforward, and different licensing and subscription models are available.

To someone considering Veracode but concerned about the price, it can be a challenge for small and mid-sized organizations, but it's a good choice for larger enterprises. If security is a primary concern for any organization, they should consider Veracode; they won't be disappointed.  

We evaluated GitLab, Micro Focus, and SonarQube. 

I rate the solution nine out of ten. 

Regarding the tool's false positive rate, the analysis is good but can be affected by data and code not supported by Veracode. In these cases, we can experience some challenges, but other than that, the false positive reporting is good. In cases of unsupported code, developer confidence can be affected, as we know there may be some flaws we can't control. If they are minor enough, we can ignore them.

I advise others considering the product to go with it if it fulfills their requirements. Veracode is a tested name in the market for application security and detecting flawed code. They should evaluate other options if they fit the needs better, but I highly recommend Veracode.

In my previous company, we had a healthcare app. We used Veracode to run a spontaneous static analysis as well as dynamic analysis, to resolve our vulnerabilities. We were releasing versions every month. Each month we were looking at the results of Veracode and fixing the problems.

It helps fix a lot of flaws and bugs. As a developer, you look at things with a different perspective with the Veracode results. You can see that certain things can be implemented in another way, how they can be more secure. As a result, it helps improve your level of understanding and decrease the number of production issues.

Using Veracode, it was very interesting to see the difference when I compared things over a three-month timeline. During the initial three months, when I started using Veracode, I found the percentage rate of flaws was around 60 to 70 percent in the entire file we were uploading. After using Veracode over the next three months, our score decreased to a 30 to 40 percent flaw rate. We were able to do our quarterly development in a very secure way.

For example, we recently encountered a flaw that might be exploited. We implemented a function to store passwords that were encrypted. That functionality was written in a pretty vulnerable manner. By looking at the code, we could see, "Okay, this might be exploited." But when Veracode pointed out multiple times, "This might be vulnerable," and "This might be vulnerable," it helped us improve our developer standards. It gave us a brief idea of how this particular code implementation could be improved.

There is also a feature called Veracode Pipeline Scan which provides instantaneous feedback. That was a major addition to our process and has worked out very well. Developers get instant feedback about their flaws, making them easy to fix while in pre-production. That is one of the major boosts that we have implemented. It enables our developers to fix things in parallel, and that has saved time, about 20 to 25 percent, and resulted in better coding. As a security guy, I can see the differences between the initial processes and the processes we have six to eight months after implementing Veracode Pipeline Scan and Veracode in general. 

Overall, it has reduced the time that we used to spend working manually to pinpoint the issues that we found. Veracode makes it an automated process. Also, we can use it in parallel. If Veracode is the main "hub," we can have "sub-hubs" such as static analysis and Veracode Pipeline Scans. Both can be done simultaneously, reducing the manpower required by a lot, and providing correct results. And it has improved our understanding of the different kinds of flaws and vulnerabilities that are in the report. Veracode, as a tool, has made things better.

In terms of security posture, when I had just joined my previous organization, there was a meeting about client feedback. Initially, their comments were that things were not very stable. They said it was easy to steal data. After using Veracode, and as our developers adapted the tool and developed secure code, the client's feedback was that things were pretty stable and good. At first, the feedback was very ruthless. We were not up to security standards. But once we started using Veracode, it became the main pillar of our security. We overcame certain challenges and the client feedback was pretty good.

It yields around 90 percent accurate results. It pinpoints the errors. Its accuracy is very interesting. It also elaborates on flaws, meaning it provides you with details about what is valid or not and how something can be fixed.

Another valuable feature is in the dynamic analysis, which provides information on which libraries are outdated so that we can improve them and get them up to date. We found a lot of outdated libraries in use in our organization. As a result, it has improved our stability. The software composition analysis keeps you updated on each kind of data it reports on, including libraries and third-party DLLs.

There is a sandbox limit of 10 so any company using Veracode needs to plan for only having those 10 sandboxes. If they increased that to 25 or 30, the scan time would decrease and the results should be more effective.

There is also a size limit of 100 MB so we cannot upload files that are larger than that. That could be improved. 

Also, the duration of the scan is a bit too long.

I used Veracode in my previous company but recently changed to a new company. Overall, I have used it for around 1.5 years.

Its stability is fine. On a scale of one to 10, I would give it a seven for stability.

It's a scalable solution.

We have it implemented in two offices, the main office in the US and a single office in India. There are only 10 to 12 people using it in our organization, meaning in India. I am not aware of how many users there are in the US.

Their support team needs to respond in less time. It takes a lot of time for them to respond. When we reach out, we are waiting, most of the time, for two or three weeks to get a reply from them. That is the one major piece of feedback I have for Veracode.

Their technical support is very good, except for the response time. When we are stuck with something technical, they explain how to use it in multiple ways. They are supportive and that is pretty good.

Neutral

We were using a couple of other tools along with Veracode. One was SonarQube and the other was Acunetix.

The false positive rate is pretty low. When I started using Veracode, there were a lot of false positives, but that number became notably smaller. There are some false positives because new types of flaws are generated for each new version.

Initially, in general, whenever you see any kind of false positives or true negatives, it reduces your confidence. But whenever the reports are generated by Veracode, as developers we can understand that they show certain patterns of what might be a false positive. So we get an idea that this kind of a flaw might be a false positive while this kind might not be a false positive. We get clarity about the reports sent by Veracode. At a certain point, we might be sure that we can explain all the false positive data to management so that they can look into them and understand: If this kind of data or this kind of code flaw comes up, it is a false positive. We can easily associate these scenarios with false positives because they are normal and common.

During the initial phase, false positives affect our time because we can't deduce any conclusions. Static analysis is the kind of process in which you will encounter false positives in certain cases. But after a couple of implementations of machine learning, the results should be pretty accurate and the false positives should decrease.

Preventive maintenance is critical. Per my experience with Veracode, there are certain maintenance issues, but they are the normal types of things.

I would highly recommend Veracode, but initially, don't do a deep dive into the tool. Take a couple of licenses to start adapting to the tool and work out how it works and whether it's suitable for your development processes and developers, and get their feedback. I highly recommend it because it's a real time-saver, provides stability, and improves your organization's productivity.

I use Veracode in multiple places including static code analysis, penetration testing, and dynamic code analysis. It is part of our pipeline and integrates well with Bitbucket and Git pipelines.

The ease of integration with Bitbucket pipelines and Git pipelines is vital for us. Veracode allows us to easily summarize issues and provide quick, actionable insights. It offers confidence by preventing exposure to vulnerabilities and helps ensure that we are not deploying vulnerable code into production.

Veracode can improve the licensing model as it is a bit confusing. 

Additionally, threat modeling and asset management could be made more general rather than very specific.

I have had experience with Veracode for a few years now, at least a couple of years.

I have seen an upward rating of eight or more out of ten. They are very responsive and quick to help with queries within our scope.

Positive

We considered other solutions but have stuck with Veracode due to an enterprise level licensing deal and it serving our immediate important needs.

The licensing model is a little confusing, but we have a good relationship in terms of how it is set up. The pricing and model align with the needs of the developer community and the cybersecurity office.

I would recommend this solution as it is adaptable for threat modeling and penetration testing on contemporary tech stacks. 

Overall, I rate the solution an eight out of ten.

My company produces one of the most secure fabrics that you can find. Veracode is integrated into our development cycle through Jira. We do a full static analysis with Veracode and use Burp Suite to review the findings. The most common attack vector we find in Java code is SQL injection. When SQL injection shows up, you send a screenshot and a report to your executive team. They see the screenshot and say, "Oh, they're seeking injection here." 

This has now become a top priority. We're going to pause all these redundant features that we're making here and ensure our code is secure with no SQL injection vulnerabilities. Veracode finds everything, and the security engineers do the penetration test using the results. You provide a report showing where the issue is, and developers can fix it. We also use Veracode to train security engineers and teach them how to file reports.

My case is different from other individuals. I worked for a startup, so we had to find a way to capitalize on all the resources in Veracode. Larger organizations are not leveraging the built-in dashboard. That aspect is what people want to know about. They want to see how their money is being spent on security. The biggest problem with security is getting funding. None of these executives believe anything these users are saying until they can see the results.

They want that dashboard report. In less than three weeks, a junior security engineer can learn to create a dashboard easily that will allow the organization to stay on top of the most important things. They need to show the stakeholders that we're doing something here. They'll get the certification and see the dashboards. You now have something that's actually worth $2,000. With these other ones, who knows what you'll get. 

It allows us to provide a certificate showing stakeholders and potential customers the proof that we take security seriously. Everyone says that they're on top of their security and have all these things in place. In a sales call, we can immediately respond to any questions about our security posture by pointing them to a link showing that your company was among the few companies that completed the full certification process. Veracode has four levels of certification, and we are at level three, I believe. 

To my knowledge, Veracode is the only real devSecOps pipeline that captures every component of the software delivery cycle, from sandbox and staging to development and production. You need to go through those four phases and ensure the code is secure by the time it hits production. Veracode handles all those phases seamlessly and can be automated with Jenkins.

Veracode is highly efficient at fixing flaws. A single person can go through and do a penetration test after collecting the data from Veracode. Instead of telling developers where the issue is, they can show them in the code editor for the static analysis. They can assign tasks to the team using Jira, so developers almost never need to do that work. They actually almost never go back and fix any of these vulnerabilities. That's why I was my company's most hated and most loved man. I forced them to do it.

I like Veracode's API. You can put it into a simple bash script and run your own security testing from your MacBook in less than 15 minutes. Veracode's application security consulting team is very helpful. They're responsive and follow up quickly. 

Veracode would benefit greatly from more training resources. The videos are great, but I would like more hands-on training writing a script, validating a script with a unit test in a different language, etc. That's something that would be very valuable. 

We have used Veracode for more than four years.

Veracode is highly stable. It very rarely crashes. 

I rate Veracode support 10 out of 10. Their customer support is incredible. If I have any issues, I can immediately connect with their support team and have a real working solution within one week.

Positive

Deploying Veracode is easy. I had the best customer success manager at Veracode helping me. After deployment, Veracode requires little maintenance. 

Veracode is inexpensive and cost-effective. The licensing model is unambiguous. You know what you are getting. They also give you several seats for training. That's why it would benefit them to improve the training because more people could take advantage of it and use certifications. Some certifications for other products don't have much real value, but Veracode is a product many companies use, so it could help people get jobs.

If you're concerned about the cost, you should meet with a representative to talk about pricing. Veracode is flexible, and they're willing to let companies try the platform or test different features. They will work with companies to get to the point where they'll use it.

I used JFrog X-ray with homegrown scripts for testing the code. It was terrible. We chose Veracode because it is more scalable. We could run scans on any code, and it was reliable. Also, their documentation was up to date. With other software providers, you would find an issue in the documentation, and they would backtrack, saying, "Oh, no one's using that." 

Veracode immediately responds to the community. You have people in the community supporting each other and suggesting new features. Software providers say they're open to suggestions. Veracode will quickly get something from the community and immediately put it into development. JFrog has the same stuff as they did four years ago. They haven't changed anything. 

I rate Veracode 10 out of 10. Veracode is constantly changing and improving. 

It's a fast solution, so we use it to search for vulnerabilities in our code, software composition analysis, and to search for vulnerabilities in our libraries. 

We have some security gates and it's not possible to release some applications from production. We can look at the solution and see medium, high, or critical vulnerabilities with ease at every stage. 

The speed is the most valuable aspect.

Veracode's ability to prevent vulnerable code from going into production is very good since we have a few false positives. I'd rate this feature nine out of ten.

Veracode's policy reporting for ensuring compliance with industry standards and regulations is great. It has a detailed report that we can look at to see our landscape easily.

Veracode provides visibility into application status at every phase of development Verticode static analysis, dynamic analysis, software composition analysis, and manual penetration test throughout your SDLC. It positively affects our DevSec processes. It's not possible to bypass Veracode. It's very secure.

There are very few false positives. I'd rate the false positive rate as nine out of ten. It's very good. It's very positive for developer confidence. They understand security development very well and Veracode provides excellent transparency.

It's reduced the time we've spent on tuning policies. We've saved around two hours. We used to waste around 3 hours and now we can do what we need to in 30 minutes.

It's helped our team fix flaws. The security gate helps our developers learn how to fix vulnerabilities. The solution has also helped them save time in their efforts. It provides descriptions of how to fix certain items. It saves them from having to search on the internet for fixes.

The solution has had a positive effect on our security posture. I'd rate it nine out of ten. We have very secure applications. 

They could improve how they fix vulnerabilities. They could have more support in place to help the developers. That would help a lot of users.

The pricing can be improved. It is really, really expensive. 

I've been using the solution for five years. 

I'd rate the scalability nine out of ten. 

We have about 500 end users of Veracode in our organization.

I'd rate the scalability ten out of ten. It's very good. 

Technical support is good. They are always communicative and share news and new technologies. They offer new languages and frameworks regularly.

Positive

I previously used Checkmarx in the past, as well as Fortify. I used it in another company. However, in banking, it's not possible to use something like Checkmarx. Veracode is more secure and more trusted. 

I was involved in the deployment. It was not complex to deploy. It was straightforward. The implementation strategy included looking at different flags and vulnerabilities and deploying in phases. 

We had five to seven people to deploy the solution.

I'm not sure if there may be maintenance required.

We used a third party to help with the deployment. Our experience was good. 

I'm not sure of the exact amount saved, however, we have noted an ROI. We have avoided application vulnerabilities in production. We don't need to rework things since we look at the vulnerabilities right in development instead of after deployment. 

It has reduced the cost of dev backups in our organization. 

The pricing is expensive. 

However, if you have applications and not enough people to analyze the flags, you must use Veracode as it delivers very few false positives.

I did evaluate other options before choosing Veracode. I looked at Checkmarx and Fortify as well as a solution made in Brazil.

We are a customer and end-user.

I'd rate the solution nine out of ten.

I'd recommend the solution to others. 

We use Veracode for dynamic, static, and software composition scanning. Veracode is a SaaS solution.

Veracode has exposed many flaws, and the Security Labs have helped train the team to understand security and fix flaws. You don't know what you don't know. They've shown us what we don't know so we can identify and fix our security issues.

Veracode effectively prevented vulnerable code from going into production. I have a hard time validating that assumption, but I think it's good at that. It seems like it does a lot in terms of compliance with industry standards and regulations. 

We've requested some features for fine-tuning the ability to craft the policy and what can break a build. It was disappointing that they didn't add that. However, we've used the policy features and were able to report on it, so we were pleased with that. It can create custom dashboards and see which applications are breaking a policy. We get a lot of metrics on those scans. 

We have Veracode built into our software delivery pipeline. Automation was our objective when we started evaluating Veracode. We have a high degree of automation in our regular scanning. Every day we do software composition scanning and static analysis, and we do weekly scans using aerodynamic analysis.

The automation features have saved us tons of time because we don't have to worry about whether it is getting done. Tackling security requires a massive time investment. The value we get from it is that our apps are more secure.
Veracode has raised our leadership's security awareness. This tool has generated more conversations around security and ways we can protect our software.

Veracode Security Labs are fantastic. My team loves getting the hands-on experience of putting in a flaw and fixing it. It's interactive. We've gotten decent support from the sales and software engineers, so the initial support was excellent. They scheduled a consultation call to dive deep and discuss why we see these findings and codes. That was incredibly helpful.

Veracode's static and software composition scanning has been most beneficial for us. We already use a competing product for dynamic scanning. 

Their platform is not consistent. It needs a lot of user experience updates. It's slow performing, and they log you out of the system every 15 minutes, so using the platform is challenging from a developer's perspective because you always have to log in.

I've been harping on it for the last two years. They try to compensate for that by building a relationship with staff. We keep asking questions we wouldn't have to ask if they had a better user interface. They would save their staff time and save us a lot of hassle. 

They claim to have the best false positive rate. It's hard to judge, but we've had several false positives, and the solution's inability to resolve them has been incredibly frustrating. The ability to schedule a consultation to talk through what's going on has been helpful. Still, I'd like to see the capability to act on false positives and resolve them in the application instead of us marking things as false positives. That's where they need to improve.

It has occupied my team's time because they're escalating the issue from support to engineering. They've been consulting my developers. They raise issues but don't spend time duplicating the issue. They close tickets saying it's not a problem or misunderstand what's being requested. They need to mature in that area a lot.

I've been using Veracode for about two years now.

I have some concerns about the leadership. This is only speculation, but I believe some leadership decisions have created a ton of turnover at Veracode. The solution was sold to another company, impacting us because we constantly get new contacts to work with, so we always have to ramp them up to speed. They're not necessarily as skilled as the prior contacts we've had. 

Is Veracode taking care of their staff? Are they keeping the people they need to support their customers? There have been months when I just had turnover fatigue from Veracode because we're constantly getting new contacts to work with. One thing that sets them apart is that we have a direct contact we can go to when we need an issue escalated or we need help understanding how something works.

I don't have any concerns about scalability.

I rate Veracode support two out of 10. When I raise issues, I expect support to bend over backward and be grateful that we're pointing out problems in their system. They should work to understand what we're talking about and reach out to us. 

I expect to meet with them, and I've never had a meeting with them to talk through issues. That's not how they work. Also, I feel like their staff isn't very skilled. They don't understand things and insult my developers. The support is terrible, but other Veracode staff has been exceptional. We always have to lean on our customer support contacts to determine why a ticket was closed. What's going on here? Can you escalate this? We're not getting any traction on that. 

Negative

I previously used Qualys. It had terrible support and wasn't supported well enough at the university. Also, Qualys is not a full-app security solution. It only did dynamic scanning and lacked the flexibility we needed.

Setting up Veracode takes some effort. Their web interface isn't too intuitive. It's also slow, which poses a challenge when setting it up. Veracode provided some help getting it running. 

We did it ourselves with help from Veracode. If I had to do it again, I would do it all ourselves, too, because we got the support we needed from Veracode and didn't require a consultant's extra expertise. Veracode was that expertise. 

After deployment, Veracode requires routine maintenance. Their platform is down sometimes. Our nightly builds occasionally get stuck, and we must reach out to them. There is scheduled maintenance and dealing with issues as they come. I don't know if you necessarily call that maintenance, but it's time-consuming.

It's hard to quantify ROI on security. It makes us feel better. We have all this scanning, and we're identifying where we are vulnerable. If it prevents exposure, it saves us millions of dollars. There's potentially a considerable ROI, but it's speculative at this point.

The cost has been a barrier to broader use here. I think my team is the only one at the university. Other folks might like to use it, but it's pretty pricey. You could see what else is in the market, but I hear that's the price for most solutions. You might not find a better deal in the market, or it might be an incomplete solution. For the level of interaction we get with Veracode staff, it's been pretty good.

Right now, we've had a little more interaction with Veracode staff because they want to sell to the rest of the university. So they've been willing to meet with us frequently, answer questions, and get on support for issues that get closed when they shouldn't be closed.

I rate Veracode seven out of 10 because I have a beef about their support. Their turnover is impacting us, and we have concerns about how they treat their staff. We love Security Labs. We like the dashboards and reporting. I feel like Veracode wants to see us succeed on their platform, which goes a long way. They want to help us meet the goals set when we started using this product. That's a value add they provide. They do a great job finding security flaws.

At the same time, we have issues with support, platform usability, and performance. If I met a prospective Veracode user, I would point out those issues but also mention our positive experience with the solution engineer and sales staff. They've been accommodating and always willing to work with us.

Previously, finding security issues in our complex healthcare software was a time-consuming process. Manually reviewing all logs took half our time. However, Veracode has revolutionized our workflow.

With Veracode's automated solution, we now receive daily reports highlighting security vulnerabilities. This allows us to address issues promptly, significantly reducing the previous two to three-week investigation period.

Veracode also eliminates the need for manual testing, freeing up our team for other tasks. Its user-friendly interface provides comprehensive scans, and detailed reports, and even pinpoints specific lines of code causing issues.

This shift-left approach has greatly improved our development process, resulting in fewer customer complaints. Proactive vulnerability detection and efficient issue resolution have significantly enhanced our team's productivity.

Veracode does a great job preventing vulnerable code from going into production. For enterprise-level companies, saving time is paramount. Previously, manual testing took days and still didn't uncover as many issues as Veracode now identifies. Despite having a skilled testing team, their workload has been reduced by 70 percent thanks to Veracode. This newfound efficiency has revealed vulnerabilities we wouldn't have found otherwise. Veracode excels at showcasing issues and their severity, extending beyond violation errors to encompass potential security risks and logic-related issues. Its user-friendly interface simplifies the process for all users, regardless of their technical expertise. As a developer, I recognize the immense effort behind Veracode's seamless operation. It automates the grunt work, freeing up our developers to focus on other tasks.

The policy reporting for ensuring compliance with industry standards and regulations is good. Veracode covers a vast majority of industry standards and identifies areas within our code that don't comply with those standards, providing remediation suggestions.

Veracode provides comprehensive visibility into application security throughout the entire Software Development Lifecycle. During the coding stage, Veracode scans the entire codebase for vulnerabilities. Additionally, we utilize Veracode's static analysis capabilities for further security assessment. Once the product is published and deployed to the production environment, Veracode analyzes the entire software stack to identify any potential security risks. In short, Veracode plays a vital role in various stages of our software development and production process.

Veracode has significantly improved our speed in fixing software flaws. It has also transformed our approach to addressing issues. Previously, we spent considerable time investigating the root cause of errors in the code. Now, thanks to Veracode, we can devote more of our intellectual resources to directly fixing the system, which ultimately results in a more efficient product for our users.

It has significantly reduced our build time. We automate our builds every day, running them between 3:00 AM and 5:00 AM. Once the build is complete, Veracode scans the entire build and provides a report by 6:00 or 7:00 AM. This allows us to review any new issues in the build by the time we start work at 9:00 AM, enabling us to address them quickly. Previously, this process took several days, but with Veracode, it now takes just a few hours. We now continuously review and fix issues every day, leading to significant time savings compared to our previous weekly review process.

Veracode has significantly enhanced our security posture by improving our security practices and increasing the efficiency of our security team. Additionally, we are now experiencing a decrease in the number of errors reaching production. Previously, our development process involved developers building and deploying code, then sending it to the security team for evaluation and subsequent feedback. This cycle is often repeated multiple times, leading to delays and inefficiencies. However, with the implementation of Veracode Greenlight, developers are now empowered to test their code directly, effectively shifting our first layer of security. This shift has enabled us to deliver even more secure products while simultaneously saving substantial amounts of time.

I would like Veracode to add more language support.

To use the Veracode extensions, we need to create a file in a folder and name it "prevention and filters." It would be more user-friendly if Veracode could automate this process by creating the file automatically when the Greenlight extension is installed. Additionally, a pop-up tool for security could be shown to guide users through the process making it more user-friendly.

I have been using Veracode for six months.

Veracode has been a stable platform for us to date.

Veracode can scale based on the price tier selected. I would rate the scalability of Veracode a nine out of ten.

The Veracode support team is excellent. I had an issue removing an account, so I emailed support. They created a case for me within one minute and sent me an automated email with a registered ticket. Within five to ten minutes, I was contacted by a support representative who quickly understood my problem.

My account had expired on the platform but hadn't been deleted from the backend. The representative understood this right away and provided a solution for a hard delete. He was also very knowledgeable but explained that he needed the administrator's permission to proceed. He suggested I add him to the thread, and everything was resolved smoothly.

Positive

I would rate Veracode a nine out of ten.

Minimal maintenance is required for Veracode.

We are not concerned that Veracode does not scan source code, as we believe scanning binary code is a more advantageous option.

Since security is paramount for applications, utilizing Veracode to identify and remediate vulnerabilities is a wise investment. This approach frees up valuable time and resources, allowing for more efficient progress.