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Prakash Pillay - PeerSpot reviewer
Director - Product Solution/Architecture at a tech vendor with 10,001+ employees
MSP
Helps improve our code quality and remove security flaws, but dynamic scanning takes time
Pros and Cons
  • "It scans for the OWASP top-10 security flaws at the dynamic level and, at the static level, it scans for all the warnings so that developers can fix the code before we go to UAT or the next phase."
  • "I would like to see improvement on the analytics side, and in integrations with different tools. Also, the dynamic scanning takes time."

What is our primary use case?

For every application we develop, we want both static and dynamic security scans done before deploying them.

How has it helped my organization?

The solution helps us to verify if our code is error-prone or has any OWASP security flaws. It has also reduced our scanning time, but it's difficult to say by how much.

Also, the scanning process helps a lot when it comes to improving standards and best practices. If we scan multiple times and we get the same warnings again and again, it helps us to identify that there's something we need to rectify, overall, in our standards and processes.

In addition, the solution has helped to increase our security and development teams' productivity.

On the whole, Veracode has improved the quality of our code and the end product. It has reduced our security debt by 40 or 50 percent. It helps protect our application from external attacks.

What is most valuable?

It scans for the OWASP top-10 security flaws at the dynamic level and, at the static level, it scans for all the warnings so that developers can fix the code before we go to UAT or the next phase.

It also gives us a centralized view of issues and that is important because security is key to any application. We want to identify the flaws as early as possible. The centralized view means that everybody can see the report and remediate accordingly.

What needs improvement?

I would like to see improvement on the analytics side, and in integrations with different tools.

Also, the dynamic scanning takes time.

Buyer's Guide
Veracode
October 2024
Learn what your peers think about Veracode. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

For how long have I used the solution?

We have been using Veracode for more than six years.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

We have about 30 to 40 developers using the solution. We use it on a weekly basis but I can't comment on whether we will increase our use of it. That depends on our product.

How are customer service and support?

Technical support is average. They take some time to respond.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We didn't use anything prior to this.

What was our ROI?

The ROI for us is that it improves our code quality and helps remove security flaws. It is an essential tool.

What other advice do I have?

It does root analysis, but fixing things is up to us. Also, it doesn't require much maintenance.

I would highly recommend it.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer1705929 - PeerSpot reviewer
Sr. VP Engineering at a computer software company with 51-200 employees
Real User
Gives us one place to see details of vulnerabilities, including severity and where they're found in the code
Pros and Cons
  • "There is a single area on the dashboard where you can get a full view of all of the tests and the results from everything. There is a nice, very simple graphic that shows you the types of vulnerabilities that were found, their severity, the scoring, and in what part of the code they were found. All the details are together in one place."
  • "I would ask Veracode to be a lot more engaged with the customer and set up live sessions where they force the customer to engage with Veracode's technical team. Veracode could show them a repo, how they should do things, this is what these results mean, here is a dashboard, here's the interpretation, here's where you find the results."

What is our primary use case?

There are three areas where we started using Veracode immediately. One is static component analysis. The second is their static application security test, where they take a static version of your code and scan through it, looking for security vulnerabilities. The third piece is the DAST product or dynamic application security test.

We also use their manual pen-testing professional services solution in which they manually hit a live version of your product and try to break it or to break through passwords or try to get to your database layer—all that stuff that hackers typically do.  

How has it helped my organization?

One of the big things for us, and something that I realized because of my experience with engineering teams for more than 20 years, is that when it comes to security, changes are happening so fast. The vulnerabilities are being uncovered so quickly that we cannot go at this alone. No matter how big an army of engineers you have internally, who scan systems, study security engineering best practices, and do a lot of research, there is no way for an individual organization to keep up with everything that's going on out there. Leaning on an expert like Veracode, a company where this is their only job, is absolutely critical for us and game-changing. It really took it up a notch for us in terms of identifying challenges before they occur.

We were using best-coding practices already, but the question was, is that good enough? The first thing we got out of Veracode was a quick validation of our processes. They said, "Oh this is great. What you've been doing is extremely good. Now keep doing what you're doing from a design and development perspective." But, yes, the world is changing so fast that we also want to make sure that we stay ahead of best practices.

When OWASP, which is the main group that puts out lists of the top ten security issues, updated their list recently, Veracode provided it to us, even though it was something that was right off the OWASP website. When you're with Veracode and you're talking about it, your engineers pay extra attention to it. They look through it and they think about what they can do better when they code. We felt we couldn't go at it alone. We needed a partner. Veracode has been a great partner so far for us.

The four products we have from Veracode give us visibility into application status and help to reduce risk exposure for our software. That is one of the things we like about Veracode a lot. There is a single area on the dashboard where you can get a full view of all of the tests and the results from everything. There is a nice, very simple graphic that shows you the types of vulnerabilities that were found, their severity, the scoring, and in what part of the code they were found. All the details are together in one place. Having one area where we get all these results, rather than having to run around and pull reports together from four or five different places, is very helpful to us.

The solution has also definitely reduced the cost of application security for our organization. But the point is almost moot. Thinking about security engineering costs in a silo doesn't make sense anymore. You need security to be integrated completely into your product. Ten years ago, or even five years ago, we would have hired a couple of security engineers who would have been solely and entirely responsible for software security. They would have done their best using some integrated tools and some manual tools. But in no way would they be close to being as efficient and capable as Veracode's tools.

Hiring engineers would be a bad idea because, aside from their being more expensive than Veracode's tools, guaranteed, two security engineers are not going to come close to identifying all of the issues and challenges that Veracode is uncovering for us. Veracode has a large team that is constantly learning, growing, and engaging the industry as a whole, to understand the latest and greatest for security best practices and security vulnerabilities. Two engineers don't have the time to do that much work. To me, it's not even a question of budget. It's more a question of leveraging an industry leader that has core competency in this area. We need a partner like that to work with us.

What is most valuable?

With the static component analysis, they scan your code statically and they look specifically at third-party libraries and at any third-party code that you have in your product for vulnerabilities, updates, and changes in licensing. For example, if one of them changed from a license that allowed for more changes on your side to something that is more restrictive, they would flag that for you so that you can evaluate it and know immediately that you need to take some action. They keep abreast of the latest and greatest regarding third-party components. That has been good and very helpful for us to know how secure our product is as a result of using third-party libraries, as we didn't write that code.

The SAST component looks directly at our own code and any best practices we haven't followed and whether there is a security challenge or loophole. We get immense value from that as well. They've been able to flag items and say, "While this is a low-risk item, we would suggest you refactor it or add it to your roadmap to close that loophole, just in case a very clever hacker tries to get around your system. That has been very helpful to us too.

And the SAST is very quick. It sniffs through the product very quickly and almost immediately gives us the results we need. Static analysis is something you do every once in a while, in a very regimented and rigorous way, so you don't need it to be super-duper fast, but you need it to be efficient. You don't want to wait days for them to give you an analysis. And Veracode's static analysis comes back in a very short period of time.

With the DAST, you provide their product with a dynamic instance of your operational product, by pointing the dynamic testing tool at your product. It beats it up, pokes around, and tries to find ways to penetrate its defenses and find security issues and challenges within your product.

Veracode also has a very good report that gives us best practices regarding ensuring compliance, and we can go back to them for additional consulting. We've not had to do that. We typically scan through it and say, "Okay, it's good that it meets those best practices." We rely on them to make sure that their products are kept updated, so that we don't have to review a lot of these standards issues.

Also, as we did our analysis of Veracode, we loved the fact that they are completely integrated into GitHub. You can trigger everything using GitHub Actions. You don't want to go too far out of the application, move something into another repo, and have to write or copy and paste it over. Veracode easily integrated into our GitHub repos.

What needs improvement?

One thing I would strongly encourage Veracode to do, early on in the process—in the first 30 days—is to provide a strong professional services-type of engagement where they come to the table with the front solution engineers, and work with their customer's team and their codebase to show how the product can be integrated into GitHub or their own repository. They should guide them on best practices for getting the most out of Veracode, and demonstrate it with live scanning on the customer's code. It should be done in a regimented way with, say, a 30-minute call on a Tuesday, and a 30-minute call on a Friday.

I would ask Veracode to be a lot more engaged with the customer and set up live sessions where they force the customer to engage with Veracode's technical team. Veracode could show them a repo, how they should do things, this is what these results mean, here is a dashboard, here's the interpretation, here's where you find the results. And they should say, "If you don't understand something, here's how you contact customer support." A little bit more hand-holding would go a long way toward the adoption of Veracode's technology.

For how long have I used the solution?

I'm familiar with Veracode from a couple of companies. One is my previous company. We had examined the platform and trialed it for use. When I joined my current company, about six months back, I looked at various platforms that we could use for both static and dynamic testing of our code and I naturally picked Veracode. I had familiarity with them and experience with them. We did some research on them and we did a couple of reviews with my engineers, and then I decided to sign up with Veracode.

What do I think about the stability of the solution?

It's a very stable solution, absolutely. We've had no issues with it. We have not had to poke around and report bugs or anything of that sort.

What do I think about the scalability of the solution?

We have not had any scale limitations thus far, not even close. Maybe it's the size of our repositories and what we do, but for our needs, it has been super-scalable.

It's being used by all my teams now. I'd like it to be used even more often by building a tighter integration into our regular SDLC practices. I'm hoping that that happens over time. That is one of my focal points as I start to plan for next year.

How are customer service and support?

We bought their premier service package and that allows us to have access to their consultants, their customer support, and their customer success manager so that we get a higher level of service from them. We took the premier package from day one because we needed the consulting hours, help, and training from them.

Every month or so we have a call with their customer success group. Sometimes we come prepared and say, "Hey, we want to talk about these specific five things," and other times we just ask them to give us their latest and greatest and to update us on what has happened since the last time we spoke: What did you add to the product? What did you find? What should we be watching out for? They alert us to new vulnerabilities and things that we should be looking for.

We also do a hands-down, tactical Q and A, where we ask questions like, "Hey, we tried to do this and it failed," or about challenges we had and how they suggest we go about resolving them. I pretty much have my entire team on these calls and that helps us stay on top of things. As VP of engineering, I'm a big believer in shift-left practices. I would like to make sure that my team takes full responsibility for quality assurance and security.

Which solution did I use previously and why did I switch?

We did not have a previous solution for application security testing in this company.

How was the initial setup?

The initial setup was straightforward. That was something I really liked about it in my previous job, and it bore fruit right away in what we are doing in my current company. That's one of the reasons I chose them. It's very easy to set up. You can get going quickly and you don't have to learn a whole lot. We were able to integrate it into our system fairly quickly, and start, almost immediately, to generate the results we needed to improve our product.

They do an immediate kickoff right after you sign the contract so you can ask questions like, "How do we set this up? What do we do?" We went through that and, once they trained us on those things, we did not really have a reason to go back to customer support. The product is pretty intuitive. They sent us a couple of videos and provided some early consulting for setup. They have a good process, including a 30-day check-point. Very recently, there was one small thing we needed in terms of knowledge and education and they came back to us with a quick response.

We were ready to run tests within two weeks of setup, and we accomplished running it within a month of buying the product.

It does require much maintenance at all. I love the fact it's a SaaS product. Every time we use it, we're getting the latest version. It's updated automatically. We get decent updates about product management and the roadmap.

What about the implementation team?

In terms of implementation services, we didn't go to any third party. Veracode was pretty good. They were very responsive and answered questions. We were able to get the help we needed.

If Veracode thinks that it's best to bring in an integrator for the first 30 days, they should build that into the cost of the contract. I don't think I would have blinked if they had told me, "We suggest paying a little bit extra for the first year because we want you to purchase a professional services contract from this company. They will work with you for a month and guarantee to get you up and running with best practices within 30 days."

What's my experience with pricing, setup cost, and licensing?

I was impressed with the pricing we got from Veracode. I was able to make it work very well within our budget.

Which other solutions did I evaluate?

When I came to my current company, I looked at a few options for security testing, and then zeroed in Veracode as the best option for us and for what we needed to do. We didn't go through too many competitors. Because I had experience with it, I said we should use it. I felt that it was the right product for us.

One of the advantages of Veracode is that it is a one-stop shop for everything you need. I did not want to hunt around for five different solutions and have to put them together and have to use five different dashboards. I really wanted a single solution for all our needs, and that's what I got from Veracode: static, dynamic, and the manual pen testing.

What other advice do I have?

My advice would depend on the size of your company and whether you have dedicated security engineers. For us, given the size of our company, Veracode has been very important. We needed a turnkey solution, and one that integrated directly into our product. We wanted something immediate. We couldn't take the time to hire a bunch of security engineers and have them figure it out and then do an RFP. That was not us.

If you're in that position, where you need something that really meets all of your software security needs during the development life cycle, check out Veracode for sure. Look at a couple of their competitors. It's fine to kick the tires a bit and then what you can get from others, but I would definitely recommend that one-stop-shop type of thinking. You really want to get your solutions from one vendor, a partner that is strong in this area.

For the manual pen testing, there's a full day where they engage your product. It takes us about half a day of planning and putting it together, and then providing them with a live website. They then bring their team together and go through all the reports about what they saw and, typically, within a period of three days from the time of the manual pen test, we get results from them. Along with that, they also offer any kind of service you need to interpret or understand the results. You can also get some follow-on from them in terms of best practices and how to fix things.

In terms of false positives, I like my security scans to be a little more conservative, rather than being aggressive about eliminating things without me seeing them. I'm okay with the fact that, every once in a while, they flag something and bring it to our attention, and we see that it is really a non-issue. The reason that is my approach is that, when you do a static scan or a pure dynamic scan, these products don't completely understand your application environment. They cannot guess that this or that code is not used in this fashion. They can only flag something to bring it to your attention, and then you make the judgment call.

Veracode has flagged a few issues for us that we decided were non-issues. In their dashboard, you can actually provide a dispensation for each of those items. So we have gone in there and checked a box and put a comment saying, "Not applicable to our workflow." I was very happy that they caught those things. It gives us some confidence that they're looking deep into our product. We haven't had any major issues with false positives. What they flagged to us was reasonable, and we were able to decide that they were not really an issue for us.

Our confidence level is very high, thanks to Veracode's solution and our internal focus on shift-left methodology. I push my engineers to make security a part of the design, development, and testing processes. It can't be something that is done as an afterthought. We need shift-left thinking all the way to the left. You want to tackle an issue before it occurs.

Overall, Veracode has affected all our application security in a very strong, positive way, and I look forward to using their products and technology to continuously improve our security best practices.

I would give it a 10 out 10. It really is a strong solution for the industry. I'm looking forward to engaging Veracode in an even stronger way in 2022. I want to tightly align what we're doing, from a security best-practices perspective, even more with what they have to offer.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Veracode
October 2024
Learn what your peers think about Veracode. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Evan Gertis - PeerSpot reviewer
Penetration Tester at a tech vendor with 51-200 employees
Real User
Top 10
The scanning process helps to significantly improve our standards and best practices
Pros and Cons
  • "The solution's ability to help create secure software is very valuable. We're a zero-trust networking company so we want to have the ability to say that we're practicing security seriously. Having something like Veracode allows us to have confidence when we're speaking to people about our product that we can back up what we're doing with a certification, with a reputable platform, and say, "This is what we're using to scan an application. Here's the number of vulnerabilities that are on an application. And here's the risk that we're accepting.""
  • "The JIRA integration automation aspect of it could be improved significantly. We want to have a way to create tickets that are going to allow people to work through those flaws that we're finding. We don't want people to feel like they're missing out on something or that they're not following directions in the right way."

What is our primary use case?

We use software composition analysis and static code analysis. We use a software composition analysis component to identify third-party vulnerabilities in our software. And then we use the static composition analysis to analyze flaws within our application on the front-end and the back-end.

We also use Veracode for static composition and software composition analysis and static code analysis because we need a way to identify vulnerabilities and flaws in the application and relay that information to our developers.

The manual penetration testing is not really used as much.

Having a centralized view is probably one of the most important aspects of the platform. We need to have some way of looking at all the flaws and all the vulnerabilities in one centralized view. 

Having this has improved our visibility into application status. It's very important because it's the way that we communicate flaws to our developers. And without it, we'd be missing out on an opportunity to explain what seems to be fixed and what needs to be managed.

How has it helped my organization?

Veracode helps us to reduce security debt. We're finding that issues like cross-site scripting injection, injection, and those sorts of vulnerabilities are getting addressed more quickly. And we don't really have to worry about where those are, whether that's being fixed or not because we can see them in the platform and we can see the score increase every time those get fixed.

The solution's ability to help create secure software is very valuable. We're a zero-trust networking company so we want to have the ability to say that we're practicing security seriously. Having something like Veracode allows us to have confidence when we're speaking to people about our product that we can back up what we're doing with a certification, with a reputable platform, and say, "This is what we're using to scan an application. Here's the number of vulnerabilities that are on an application. And here's the risk that we're accepting."

Using Veracode SCA helped increase productivity for our security and development teams. Every week we do a vulnerability report and we look at the flaws that were reported by Veracode. Our process essentially goes by meeting with developers, looking at the report, finding out which flaws are the most important ones to fix first. After we've done that, we set up a sprint and we have developers work out two to three of those tickets until they're complete. We've done that now for about six months. We increased our application score from a pretty low level all the way up to Veracode Level Three, so above 90. We don't have any high severity or high vulnerabilities and we don't have any mediums and applications anymore. Following that process is extremely helpful. We also utilize the Veracode dashboards as well. We use the Veracode dashboard to monitor our progress in triaging flaws. Then we want to make sure that things are actually getting fixed. And then we can count those metrics by looking at those dashboards.

It has definitely improved our security posture and communication with developers. I think that now developers are taking our security seriously, whereas before it was something that was always important, but there was no real way of actually tracking what was getting done. Now that we have the tool that we can use to track what's getting done, we're making objectives and setting goals, and working towards this.

What is most valuable?

We use the screening process to help our security professionals and developers fix flaws in the code. It's probably the most utilized security tool that we have at our company.

Scanning with Veracode SCA reduces scan times by a few seconds. It also helps to increase our fixed-rate by 14%.

The scanning process helps to significantly improve our standards and best practices.

The mitigation recommendations provided by the scanning engine of Veracode are important for developers to understand. They need to know how to fix things. So just giving them a blank vulnerability and saying, "this is the issue," doesn't really help. They need something that tells them how to fix the flaw and where to fix the flaw.

Veracode helped us with certification and audit. We're working towards Veracode Level Four right now, we've achieved Veracode Level Three status, and we're looking forward to reaching the next certification level. The goal of that is to eventually have all of our third-party vulnerabilities and mitigate them so that we're in good standing and we don't have anything coming from a third-party library that could possibly compromise our application. Once we get to that fourth certification Veracode Level Four, that would be great.

What needs improvement?

The JIRA integration automation aspect of it could be improved significantly. We want to have a way to create tickets that are going to allow people to work through those flaws that we're finding. We don't want people to feel like they're missing out on something or that they're not following directions in the right way. And we have a process in place where there's a set of tickets and people can work on them. It just seems that people are more focused. They tend to pay attention to what they're doing and there's accountability. So having a more rigorous JIRA integration would be very helpful.

For how long have I used the solution?

I have been using Veracode for over a year. 

What do I think about the stability of the solution?

It's a very stable product, and I think that the team at Veracode is constantly putting in more effort into trying to make it into a better platform. They take feedback seriously. They constantly improve the platform. They are working towards adding features that developers are requesting. So it's always changing, there's always something new being added to it, which is very good.

What do I think about the scalability of the solution?

Large enterprises are probably following a very different practice from what we're following. I think that smaller organizations are going to have an easier time using something like Veracode because of the flexibility of the different API tools that they have available. An enterprise might have a more complicated time scaling it. The issue with that is that the enterprise is probably going to use a proxy and having to deal with the networking issues, it's going to become very difficult for that to scale. However, in a small company, those situations are mitigated pretty easily by getting two or three people together. So we move through those very fast, we're extremely agile. We're always forward moving. We're always rapidly developing. I think each company has its own specific way of handling scalability, it's always been easy just because we're a very collaborative team. We know how to work with each other and we're always receptive to each other's feedback. I can't really speak for other companies, but I can tell you that we find it pretty scalable. That's really just our culture though.

I run all of the administration and I direct people in what needs to be done. So, that's about it. In total, about seven people are really using it.

We are using it to its fullest extent. Even the manual penetration testing aspect of the platform is very useful. The manual penetration testing aspect of the platform is something that would be nice to incorporate because the cost is significantly less than other security companies. For example, InfoSec is about $3,000 more than Veracode, for any organization that wants an all-encompassing security platform. But what we get with Veracode is a platform that provides software composition analysis, static code analysis, Docker Container Scanning, manual penetration testing results, and dashboards that show the progress for moving through all of those issues. And that's probably the most important aspect of the platform.

Once they introduced the prebuilt dashboards that really reduced the amount of friction with upper management. Typically, my mentor said that almost all issues in any business organization come down to personal relationships and opinions, so when Veracode introduced those dashboards, it removed the ability for people to give opinions about what was being done and what wasn't being done.

We're driven by facts as people, so we can look at those metrics and say, "This is what's actually getting done." And there's no ambiguity. Then really that just removes all opinion from any sort of conversation.

How are customer service and support?

They monitor all of the conversations in the platform on the Veracode community. My rep is very responsive. He answers community questions. He votes up really important questions and the issues are getting answered quickly. That's the most important part because then the business, if we run into an issue on Monday and we spend two or three days trying to debug the issue, we haven't figured it out. You can go to a place and actually get an answer. Whereas some organizations try to use a tool that's custom made and they're going to run into an issue where it's intractable. It can't be solved. However, with Veracode, customer support has always been able to find some sort of solution. Anytime I've ever had a problem, it's always been resolved 100%. There's never been a time where it's gone unresolved. I can't say that about every tool.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used a combination of things. We use Sonar, Veracode, and JFrog Artifactory just give us a diverse picture of what vulnerabilities are in the application and how we can fix them. Veracode seems to always provide the best feedback. Other platforms really aren't at the same level, they provide reports and those reports are usually very static and they're not very informative. Whereas with Veracode, the platform is very interactive. You can tell that it was designed for users and Sonar is the same way. Sonar is very static. Even in Bitbucket, you can now scan your code with Snyk.

How was the initial setup?

The initial setup was pretty straightforward. The best way to handle it is to get the Java JAR file for the upload, use the terminal on any given laptop, like a Mac or a Linux, and create a small script that uploads a couple of JAR files up to the platform.

Once that's complete, once you have a proof of concept that works with just a couple of lines, then the next step is to move that into a pipeline. Preferably something like Jenkins. Jenkins allows people to run scripts. You can just run Dash straight in a pipeline. Once you have that setup, you pull all that down into the Jenkins pipeline.

Once that's done, you now have all of the binaries that need to be scanned, and you can set the pipeline to run a scan on a weekly cadence. If you want to take it a step further, you could actually move that into a build pipeline and really follow shift-left practices where you're moving the security aspect of the development cycle further up the pipeline. Flaws are being found before they go into production rather than after they're in production. So that would be my recommended approach for working through that problem.

I went through and I actually added container scanning now, so in Veracode at this point, we're running software composition analysis, static code analysis, and on top of that Docker container scanning. So it's a pretty big product. The thing that would be more helpful is better Jira automation since that aspect keeps track of what's getting done. Then essentially you have a full pipeline setup that automates the generation of tickets, scanning, and just takes care of itself. It's a self-service security tool.

The setup took around a week.

What was our ROI?

We have absolutely seen ROI. We have buy-in from upper management and developers. We have a lot of people who are very excited about what we're doing and we're working towards that.

We've personally seen a major decrease in vulnerabilities and we've seen an increase in awareness for security. So people actually have conversations about security now, and they're taking it seriously. It's no longer an issue that gets swept under the rug. I think a lot of smaller organizations would benefit from having a tool that showed them what is being done, as opposed to someone just saying this is what we're doing if they can see the results that really improve. So, once we added that, we saw a decrease in vulnerabilities, we decreased our third-party vulnerabilities from a pretty significant level and attended the three down to single digits, which is huge for any organization.

What's my experience with pricing, setup cost, and licensing?

The thing that I'll go back to is when one of my mentors said to me "Evan, security is a critical aspect of any organization. People don't always believe in it. And the best way to sell it is to explain what could go wrong." So when we compare what could go wrong, having a third-party vulnerability, like a graph library, such as the one that Equifax used, which led to a $3 million lawsuit, and their reputation was destroyed. When you compare that to paying $8,000 for an application, it's a no-brainer. Once the reputation of an organization has been tarnished, that's it. The whole thing is completely over. Really everyone loses faith and once people lose trust, it's almost impossible to get people to believe in a vision.

It's definitely worth it considering what could go wrong. The DevOps Mantra is to always be prepared for what could go wrong. Most things are going to go wrong.

Having a static cost gives people confidence. And once people start using it, if the price changes, then that's going to be dependent on how much they're getting out of it.

Which other solutions did I evaluate?

I definitely looked at other security platforms, but Veracode seems to have the most performance.

With Xray, essentially you upload your builds, once you've uploaded your build, you index it. And after you index it, it'll give you a security report. Now, the thing with that is you have to make a policy, you get a report, the report comes out as a PDF and the PDF doesn't really tell you how to fix it. It tells you the fixed version.

The first path of that really was just creating a pipeline that ran a curl request over to Artifactory to generate that PDF. And then on Monday mornings, that was automated. So management can go in, look at that PDF and say, "Oh, okay, these are the things that are happening in our application." Whereas Veracode, is fully automated, it runs the full scan and then creates the tickets. So that's the contrast. 

What other advice do I have?

My advice would be to start with meeting with people from Veracode. Once you meet with the team from Veracode, the best way to handle that is to start asking questions and identifying the things that would be of value so that an organization doesn't start out by paying too much money. Then you're moving away from that being too scared of what the outcome is. I think once they go in and they have a meeting with people and they can actually discuss what they want to do, that's the first step towards planning out how the platform will be used.

I would rate it a ten out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Walwasa Mulutazah Yahaya - PeerSpot reviewer
Project officer at BRAC Uganda
Real User
Top 5Leaderboard
Improves productivity and security, but takes a lot of time and is expensive for startups
Pros and Cons
  • "It's helping us with security and making sure that we develop faster. It's able to scan every vulnerability. It's very powerful software that one can use to make sure that you have a very good, secure platform."
  • "It takes a lot of time to scan the applications. They can make them faster and provide an option to scan a specific portion of the app. Such a feature would be very helpful."

What is our primary use case?

I'm a project officer as well as a developer, so I have to make sure that the system I'm using is safe. I use Veracode to scan my code for issues or vulnerabilities and for making sure that the applications I'm developing are very secure. I also use Veracode for static code scans to see if we have any other vulnerability issues. 

How has it helped my organization?

I have seen a lot of benefits of Veracode. It's super easy, and we can do a sandbox scan before we publish something. It helps us to have a secure platform.

Veracode has improved our productivity. It has been good for us. The production or development of an application or software is very fast. It helps us understand which code is outdated and which code can be improved by changing variable names, etc. It has been very helpful. I like the speed at which the developer can scan the code for small to medium size apps, and I like how easy it's to navigate through the site to find the flaws.

There is a lot of visibility into application status that helps to reduce risk exposure for any software. Any findings are very reviewed by developers, and the internal process is very quick. It's very good in terms of compliance and security.

Veracode provides visibility into application status at every phase of development. It works very well and meets my expectations. It's very good to be able to have the code tested upfront for security flaws.

Veracode has been good for fixing flaws. It does a good code scan and helps me to ensure code security. It's super easy to integrate into CI/CD processes. It offers good protection. It makes my work easy and allows me to secure applications.

Veracode has saved us a lot of time. It saves us around four hours a day that we would have spent doing the same work manually.

Veracode has been useful in detecting a number of issues in the code. It has been able to help us create a secure application. It does very good software composition analysis. It works well in production and provides enhanced security and privacy to consumers and clients that choose our applications and services.

What is most valuable?

It's helping us with security and making sure that we develop faster. It's able to scan every vulnerability. It's very powerful software that one can use to make sure that you have a very good, secure platform. The code analysis and reporting feature can give you instructions on how you can fix or how you can mitigate an issue in a good way. You can get the code analysis and make sure that it's very safe.

The Software Bill of Materials (SBOM) feature is very good. Veracode is very unique and very easy to use. You can be sure of the risk assessment and compliance with available policies to make sure that the product you are providing the client or the customer is not only secure enough but also gives good privacy.

It's easy to create a report. It does not require any technical knowledge. The report is good, and it gives out detailed information about the implementation process and integration into the CI/CD pipeline.

What needs improvement?

Its price is too high for a startup. If you want to run the analysis, it'll cost a lot. They need to fix its pricing. 

It takes a lot of time to scan the applications. They can make them faster and provide an option to scan a specific portion of the app. Such a feature would be very helpful.

It lacks regular updates. It isn't frequently updated.

For how long have I used the solution?

This is the second year of using Veracode.

What do I think about the stability of the solution?

It's stable enough.

What do I think about the scalability of the solution?

It's scalable. It's used by the IT security and software development teams. We have four end users using the product remotely. We have the development team, and we have the IT security team. It's mainly used by these two departments, and each department is comprised of two people. 

How are customer service and support?

I'd rate their customer service a three out of ten. The documentation is very poor and not good enough to provide service efficiency. We have never received human support. I had challenges trying to get help with getting developer training labs to function properly, and I couldn't receive support on time. I had a lot of difficulties trying to find out the answers to what it can do, how to integrate it, does it use AI, etc. 

Another thing is that their marketing website uses a lot of catchphrases or business jargon. There is not much technical knowledge when it comes to resolving issues on time. 

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I haven't used any other solution. I have just used Veracode. 

How was the initial setup?

Two people deployed it from the sandbox to live production. I and a colleague were able to deploy it. Deploying is easy because what I love so much is they have documentation that makes you do things straight away. So, deployment is not hard. It's straightforward.

It doesn't require any maintenance from our side.

What about the implementation team?

It was done in-house. I didn't hire anyone for deployment.

What was our ROI?

Veracode has helped us to have a good application that is secure and compliant. It has helped to assure our clients that we are very secure and compliant. It helps to make sure that they are transacting with a lot of confidence. It has provided an ROI, and we have been able to notice an increase in business.

What's my experience with pricing, setup cost, and licensing?

You do get value for the price, but unfortunately, for a small enterprise, it's not a good option. It isn't affordable for small businesses. It's expensive for startups. They need to consider its pricing. Its pricing is not so favorable for small businesses that would love to use it.

Which other solutions did I evaluate?

I did look into other options, but Veracode was the best solution for us.

What other advice do I have?

It has been good for me, and it works well. I'd recommend it. It's very useful for any company. Any developer can maintain security and compliance. It supports manual penetration testing, which is very useful to have in addition to flaw identification. However, it takes a long time to scan. To a business that has the budget, I'd recommend it.

Overall, I'd rate Veracode a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Everton Yoshitani - PeerSpot reviewer
VP of Engineering at Resola Inc
Real User
I like the ease of integration and onboarding
Pros and Cons
  • "I like Veracode's ease of integration and onboarding. You can quickly and easily get started with a new project or application. That's one area where Veracode shines relative to other tools we've evaluated. Other tools need more work or an engineer to do the setup. With Veracode, you can do the onboarding in a few steps quickly."
  • "When Veracode updates the pool of tests and security checks, it could be a little more transparent about what it is releasing. It's not clear what it's adding. They do thousands of checks, and when they add more, there aren't many details about what the new tests are doing."

What is our primary use case?

Veracode is a DAST solution that we use for automated security scans of our APIs and front end. We perform daily scans of our applications so we can act on the results quickly instead of routine security audits that we might do yearly or quarterly. It's a complement to the standard penetration test suite.

How has it helped my organization?

Veracode helps us improve our overall security and build trust with our customers. For example, some of our customers have strict security requirements, and they need us to use more products. It helps our business by building confidence in our products' security. Veracode improves our sales and helps us secure contracts because we can demonstrate what we are doing to the clients. 

We can use it in our dev environment to detect issues early before they get into production. It saves time equivalent to one full-time security engineer. We have around 60 people on the team, but we don't need a security engineer. Our regular engineers can fix the issues themselves based on Veracode's report. 

What is most valuable?

I like Veracode's ease of integration and onboarding. You can quickly and easily get started with a new project or application. That's one area where Veracode shines relative to other tools we've evaluated. Other tools need more work or an engineer to do the setup. With Veracode, you can do the onboarding in a few steps quickly. 

Another beneficial feature is Veracode's reporting. The report not only outlines the security issues in detail but also offers some solutions. Even if one of our backend engineers isn't specialized in security, they can still fix the issue solely based on the suggestions in the report. 

What needs improvement?

When Veracode updates the pool of tests and security checks, it could be a little more transparent about what it is releasing. It's not clear what it's adding. They do thousands of checks, and when they add more, there aren't many details about what the new tests are doing. 

For how long have I used the solution?

I have used Veracode for 2 years.

What do I think about the stability of the solution?

I rate Veracode 10 out of 10 for stability.

How are customer service and support?

I rate Veracode support 8 out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Veracode is the first tool we purchased specifically for DAST testing. We we use altered secure tools, and we used to do penetration test, but using people. Right? Not not automated.

How was the initial setup?

Deploying Veracode was straightforward. There weren't many steps. We needed to prepare our API specifications and set up our system. 

What's my experience with pricing, setup cost, and licensing?

The price is worth it. You have to consider the cost versus the security Veracode provides. It's also cheaper than the other solutions we considered. 

What other advice do I have?

I rate Veracode 9 out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer2296401 - PeerSpot reviewer
CyberSec professional at a manufacturing company with 5,001-10,000 employees
Real User
Helps save our developers time, improves our security posture, and increases visibility
Pros and Cons
  • "The integration of static testing with our Azure DevOps CI pipeline was easy."
  • "The security labs integration has room for improvement."

What is our primary use case?

We are using Veracode to shift development left. Therefore, we want to train our team of third-party vendors and improve our code security.

How has it helped my organization?

Veracode has been effective at preventing vulnerable code from entering production. I can easily enable the support team. Additionally, the reports are free. Although we are at the beginning of our journey, I can see that Veracode is capturing vulnerabilities.

The cooperation between the security team and the development team is improving, and our security team's visibility is increasing. As a result, we are achieving better and better results, and Veracode is helping to improve our security posture.

I am using Veracode's preconfigured policies because I find them useful and complex.

I am satisfied with Veracode's visibility into application status at every phase of development.

We can see that false positives are quite low, around five to ten percent.

We can add notes to any false positives during static analysis testing so that our developers can see the notes and avoid wasting time on them.

Veracode's reporting function and executive summary help us emphasize the security of our business-critical products to our business, which also helps us get sponsorship from our management to fix flaws and move forward.

Veracode helps our developers save 10 percent of their time by identifying security flaws early in the development process. This allows us to fix the flaws before they go into production, which is more efficient and cost-effective.

Veracode has helped us improve our security posture.

What is most valuable?

The admin ID can be downloaded into Visual Studio, for example, and developers can use that directive without having to type code. I think this is the best feature of Veracode.

The integration of static testing with our Azure DevOps CI pipeline was easy.

What needs improvement?

Veracode's support could be better. It is limited and slow.

The security labs integration has room for improvement. Currently, it is not possible to see the security labs training reports on the dashboard. These reports are only available separately in the security labs platform. I think that adding the dashboards for integration would be a good area of improvement.

For how long have I used the solution?

I have been using Veracode for almost six months.

What do I think about the stability of the solution?

Veracode is stable.

What do I think about the scalability of the solution?

Veracode is easy to scale.

How are customer service and support?

Technical support needs to improve its response times and the details of its responses.

How would you rate customer service and support?

Neutral

How was the initial setup?

The deployment was somewhat complex because some of the documentation was outdated, which caused some problems. There was confusion about how to implement the static pipeline scan. It took some time to find the correct articles and speak with the support team to implement Veracode.

The deployment took a couple of hours and required one DevOps and one tech person.

What's my experience with pricing, setup cost, and licensing?

Veracode is fairly priced.

Which other solutions did I evaluate?

Before selecting Veracode, we evaluated SonarQube and Codacy. We chose Veracode because of its comprehensiveness and its ability to provide us with a solution for each phase of the software development life cycle. Veracode offers both dynamic code analysis and static code analysis solutions. With Veracode, we were able to get everything we needed in one place, without having to sign contracts with multiple vendors.

What other advice do I have?

I would rate Veracode eight out of ten.

We deployed Veracode in one location and have ten users.

I recommend Veracode based on the script language being used.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Calinescu Tudor - PeerSpot reviewer
Security Project Leader at ATOSS AG
Real User
Top 10
Quality of our code is much better, and we sleep well at night knowing we have closed a possible security leak
Pros and Cons
  • "It has provided what we were looking for in such an application, meaning static application security testing functionality. That was what we were interested in."
  • "False positives are a problem. Sometimes the flow paths are not accurate and don't represent real attack vectors, but this happens with every application that performs static analysis of the code. But it's under control. The number of false positives is not so high that it is unmanageable on our side."

What is our primary use case?

We use Veracode to scan server applications, and we also use it for SCA functionality and to scan pipelines of our other projects.

How has it helped my organization?

The quality of our code is much better now with structured utils meant for improving various topics related to security. Those are being applied consistently to various modules of the application. It enforces a type of structure and code changes to support future transformation.

What needs improvement?

False positives are a problem. Sometimes the flow paths are not accurate and don't represent real attack vectors, but this happens with every application that performs static analysis of the code. But it's under control. The number of false positives is not so high that it is unmanageable on our side. Once they are identified, you can mark them as false positives, and they can be accepted by the security project lead. After that, life goes on, and those will no longer be reported.

The problem is the time that you spend analyzing a flow to be sure that it is a false positive. Every problem that is reported as a security vulnerability has to be treated with maximum care by the developers. It is good, in the end, when it's a false positive instead of having a real vulnerability.

Because we are working on a huge application with lots of dependent sub-projects, there are 9 to 20 data paths. We have to check all of the vectors from all of these paths. If we decide that an attack vector might be susceptible to that attack, we start fixing it. But for the others, the attack vector is not relevant.

There is always room for improvement in any product; it's not something related specifically to Veracode. But in the case of Veracode, maybe they could improve the scanner to reduce the number of false positive events so that they remain only with the valid data paths that represent real attack vectors. We understand that this is quite hard to determine by just scanning the code.

Also, the UI of Veracode could be improved to permit better visualization of the issues and the grouping of the issues, with better filtering.

For how long have I used the solution?

We have been using Veracode for four years.

What do I think about the stability of the solution?

We have seen delays in results on the order of hours, but there haven't been any crashes of their scanner. The solution is quite reliable, and all of the results from the scanning can be easily tracked in terms of time frame. You can see how your scanning has evolved, and there are no deviations due to a bug in the scanner.

What do I think about the scalability of the solution?

For small and medium-sized projects, it's quite scalable. You can use the sandbox scanner they provide, and it is fine. But for large applications, it is not scalable. We do manual uploads, and this is not scalable.

How are customer service and support?

We haven't called their support because we know how to interpret the results provided by their platform and how to mitigate the vulnerabilities that they have reported.

However, we have exchanged several emails to discuss some technical details of the solution that we applied it to, and everything was straightforward. There are no complaints from my side regarding what they said. Everything went smoothly and quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used certain plugins from Teamscale, which is also a static code analyzer, and it integrates with various plugins in Sonar. We have also used OWASP for static composition analysis, and we are still using the third-party application scanning from OWASP as a Maven plugin. We have also evaluated Black Duck.

Veracode was the first choice for doing static application security testing. It was ranked first a couple of times in the last few years, so it was a natural choice to go with the top product. Also, SAP has a partnership with Veracode for the application that they are selling. It was a win for us, SAP, and for Veracode.

How was the initial setup?

It took us one day to get ready to use the solution. We built the image and copied it during the night to several machines. The following day, we were ready to put it into the container registry in Azure, and then it could be used. We had a huge procedure and scripting. It was not simple.

The team that did it had about six engineers involved.

What's my experience with pricing, setup cost, and licensing?

It is an expensive solution, but it's the best solution available on the market. If you want something at the top, you have to pay a bit more than the average.

Regarding extra expenses, it depends on what you want to buy. They have certain bundles that provide support via a hotline system with customer service. They can provide you access to certain security laboratories. You can opt for several licenses to educate more developers to be responsible for the security of your applications. All of these change the initial cost.

Of course, if you add more things, you can benefit from a better price. It depends on your negotiation skills and the number of licenses you want to buy.

The price can vary from year to year, and prices usually go up. Maintenance for the servers that do the scanning takes money, as do CPU, power, and memory. And there are the reports that are kept in the history for checking and for ISO certification. Those costs build up during a year.

For example, we have to manually upload the application that we are scanning because it's quite big, and it takes one day to be scanned. That means their scanner runs for a day on this application, and then we get the results back. That means our application is heavily consuming resources of that cloud server. Those resources are no longer paid for directly by us. We delegate this job to Veracode to do it for us, and we pay for it. But we free up our servers locally and can do other jobs with them.

We aren't trying to reduce our costs. We are trying to improve the security and quality to be sure that we and our customers don't have security issues. At the end of the day, security is the most important part. With every new release and with every new year, we allocate more and more to these operations, to improve our overall security.

What other advice do I have?

Not every such application is able to prevent everything from going to production, but several issues can be spotted via the scanning of the code and resolved, and they are valid. There are many others that can be detected with additional tooling from OWASP, Sonar, et cetera.

We are not using the SBOM functionality from Veracode. We use another tool to create the software bill of materials. That solution is also able to scan Docker images, and it also provides details about what is inside the layers of the Docker image file.

In terms of visibility into application status at every phase of development, it depends on how able you are to scan your application. For large applications, you have to do manual uploads, which is the case for us. We don't do manual uploads on every build, but we trigger it at certain times when we want to create releases for customers. That helps with our accuracy, but it doesn't represent the exact moment when there is a problem in the application. We still have to analyze the commits and history, track things, and match them with the new flaws that have been found in the latest report.

Veracode doesn't save us time. We have to spend a lot of time fixing security issues, especially those that impact lots of dependencies, dependent code, and sub-projects. But in the end, we can sleep well at night knowing that we have closed a possible security leak within the code, which is better for everybody. Even if there is no real problem at that moment and you don't see any probability of that vulnerability appearing in production, it is better to take some time to fix it, and then you feel better.

It has provided what we were looking for in such an application, meaning static application security testing functionality. That was what we were interested in.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Dipjyoti Roy - PeerSpot reviewer
Senior Devops Engineer at Thosmon Reuters
Real User
Easy to integrate and provides good visibility, but the reporting can be more detailed
Pros and Cons
  • "The capability to identify vulnerable code is the most valuable feature of Veracode."
  • "There are times when certain modules cannot be scanned automatically, requiring us to manually select these modules and initiate the scanning process on our side."

What is our primary use case?

We use Veracode to test for errors in the code in the applications we are building within our service pipelines.

How has it helped my organization?

Veracode assists in preventing vulnerable code from entering production. It is essential to ensure that our applications entering production are free from errors.

It has assisted our organization by providing a report that we can share with our developers, identifying vulnerabilities in their code. This enables them to address the issues before the code is put into production.

Ever since the implementation of Veracode, I have noticed that the processes for rectifying the issues in our pipelines have become much easier.

Veracode helps our developers save time. The solution has simplified the coding process for our developers.

I would rate Veracode's impact on our organization's overall security posture as nine out of ten. The solution has been beneficial to us daily, and we haven't encountered any issues with their solution so far.

What is most valuable?

The capability to identify vulnerable code is the most valuable feature of Veracode.

What needs improvement?

There are times when certain modules cannot be scanned automatically, requiring us to manually select these modules and initiate the scanning process on our side.

The vulnerability report has potential for improvement and should encompass more detailed information about the vulnerability, rather than solely identifying it.

For how long have I used the solution?

I have been using Veracode for three years.

What do I think about the stability of the solution?

Veracode is stable.

What do I think about the scalability of the solution?

I believe Veracode is scalable, but I am not certain.

What other advice do I have?

I rate Veracode a seven out of ten.

I recommend Veracode. The solution only requires a one-time configuration into the pipeline and the testing is done automatically. 

Integrating Veracode with our pipelines is an easy process. We simply use VML files and the integration is done automatically for us.

We currently have approximately 55 microservices, composed of various teams. Altogether, there are about 170 people utilizing Veracode.

I recommend becoming as familiar as possible with Veracode before using it. Even watch online tutorials to ensure that the deployment goes as smoothly as possible.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veracode Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Veracode Report and get advice and tips from experienced pros sharing their opinions.