We primarily use the solution for email and file archiving. We also use it for the classification of international regulations.
The search feature is the most valuable aspect of the solution.
The solution is pretty scalable.
The stability is good.
The product is quite affordable.
Dealing with personal information, such as documents that contain a personal number, personal ID or something like that should be improved. Sometimes it works poorly in that regard. It depends on the accuracy of the picture, PDF file, or format. Maybe with other OCR tools, the results will be better.
While a lot of this depends on Microsoft, I'd like to see more integration. I'd like more of the product as a feature instead of a second product. In the future, we'd like to have the same structure of folders that we have in Microsoft 365.
I've been using the solution for around three years.
The stability is excellent. I'd rate it five out of five. There were no bugs or glitches and it didn't crash or freeze.
I found the solution to be scalable. Expanding it wasn't a problem.
We had about 6,000 people on it in the organization. Our entire company was on it.
I never personally reached out to technical support and therefore would d not be able to speak on how helpful they would be if you had any issues.
The initial setup offers a moderate amount of difficulty. It's not overly complex. I'd rate it a four out of five in terms of ease of deployment. The deployment itself takes about two weeks.
The price for Enterprise Vault is around €100 per user. That is for one license for one year and includes support. I would rate the solution a four out of five in terms of affordability.
I would rate the product nine out of ten. I've been pretty satisfied with its capabilities overall.