The fact that we can troubleshoot is the most valuable feature. We can view the performance reports; we can also quickly build them using the templates and clone. The clone portion of it has a lot of things.
Technical Analyst 2
We can view and quickly build the performance reports.
What is most valuable?
How has it helped my organization?
We were able to scale down in the data center, we were able to scale down with the physical boxes to VMs. It also released space because we actually have the data center offsite that we spend money on such as power, etc. We were scaling down on the hardware, so using VMware has really improved in cutting back/ decreasing the cost of hardware.
What needs improvement?
I would like to see the vSphere Client to have more options as opposed to the web client. I don't like using the web client and HTML. I don't like using that.
What do I think about the stability of the solution?
Stability is great.
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October 2024
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What do I think about the scalability of the solution?
Scalability is also good.
How are customer service and support?
Technical support for VMware is excellent. We always seem to reach the right person, they are quite knowledgeable.
Which solution did I use previously and why did I switch?
We were looking for ways to improve our environment and how we could reduce in the hardware environment and then, still have the same support that we needed for our users. That is how we decided to go for this solution.
Support factor is big for me while choosing a vendor. However, for the CEO or the director, it would be the cost.
How was the initial setup?
The setup was pretty much straightforward. However, they did not send an in-house team.
What other advice do I have?
It's a great product. I like it and we've been using it for years. Once you get the hang of it, you will enjoy it. It's fun to learn.
Do your homework. Make sure that it's going to work for your environment. We were trying to decrease our hardware and were finding the easy way to do so. Thus, it just depends on what it is that you are looking to do in your environment and what is the best option to choose. Once you do your research, you can talk to people who have already implemented it and go from there.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security Engineer
Makes it less user intensive to set up new networking, the automation simplifies the process a lot
What is most valuable?
Automation. Using features like NSX. You can automatically create new networks, simplifies the process greatly.
How has it helped my organization?
I think it's less user intensive to set up new bits of the network now that we are using SDDC net features.
What needs improvement?
I hadn't given that much thought. A lower price. It's a fairly polished solution, but there are some things that are a bit clunky still.
For how long have I used the solution?
Two years.
What do I think about the stability of the solution?
Seems stable so far, we've been using it for a couple of years. We have had problems, but that's probably more down to the user than the products.
What do I think about the scalability of the solution?
It scales very easily. You can just add more racks of compute and expand sideways mostly.
How are customer service and technical support?
We have used VMware support for this solution on occasion. Some people you speak to are very helpful. Others, not so much. They give you the run around. You speak to somebody to start with, they log your ticket, then they pass the details onto somebody else and then they'll eventually call you when they're free. If you're lucky enough to get through to somebody competent, then they are brilliant, but there have been times that they have not been particularly helpful.
Which solution did I use previously and why did I switch?
No. You're always creating, to try to simplify and automate things to make it less user intensive, to make changes to the network.
We've used VMware for a long time now and had quite a bit of confidence in their products so that contributed towards the reason we chose VMware.
How was the initial setup?
I was involved from the start to the finish. I suppose it was complex because cause it's a different way of working to what we're used to, but now that we've migrated, we're happy with our choice.
We had some help from a solutions architect with them, but mostly it was off our own back.
Which other solutions did I evaluate?
We looked at some Cisco products.
What other advice do I have?
Sit down and work out what you want to do before you actually try and move your move to SDDC.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
VMware Software Defined Data Center
October 2024
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816,406 professionals have used our research since 2012.
Datacenter TeamLeader at Crystal Neworks Egypt
Good documentation and technical support
Pros and Cons
- "The documentation is very good."
- "The interface should be improved because when there are many alarms, it is difficult to figure out what the error is."
What is our primary use case?
My company is an integrator and we provide solutions such as VMware Software Defined Data Center for our customers.
Our customers use this solution to implement their own data centers using virtualization. It can be deployed on-premises or in the cloud. They deploy their network virtualization, cloud management, and then the provisioning is done automatically.
What is most valuable?
The documentation is very good.
What needs improvement?
The interface should be improved because when there are many alarms, it is difficult to figure out what the error is.
I have had a lot of trouble implementing automation in cloud-based deployments. The problem lies in the third-party integration.
It would be very valuable if they offered shareable data center designs.
How are customer service and technical support?
The technical support is very good. There are three levels of support and they have helped me with special cases or issues.
How was the initial setup?
Setting up this solution requires running a script and it configures the hardware.
It takes approximately one month to deploy to a private cloud.
What other advice do I have?
This is a good solution that can do many things.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Network Engineer at a tech services company with 501-1,000 employees
Reduced manpower for running cabling and enables us to increase infrastructure and smaller form factors
What is most valuable?
The virtual networking and being able to make changes on the fly without having to deal with physical cabling. Easy to use, easy to connect. It seems to be more simple than some of the other products out there.
How has it helped my organization?
Reduced cost of manpower for running cabling, ability to put a lot more extra infrastructure and smaller form factors and less power.
What needs improvement?
Possibly iBGP. It is just not clear to me yet. I have had some talks with folks who are helping networks internally. But, my understanding is no one supports eBGP.
What do I think about the stability of the solution?
So far, pretty good. I think it's getting better.
Which solution did I use previously and why did I switch?
The company told me to. We have been using it ever since I've been here.
What other advice do I have?
You should really investigate VMware.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Specialist at a tech services company with 51-200 employees
It has a great support system, but is difficult to deploy
Pros and Cons
- "The most valuable feature is the strong support. Also, the H-Appliance feature that supports MPLS is very important to us."
- "The storage utilization needs to be improved. It is not a perfect product. It needs to be more secure, and it needs more aesthetics."
What is our primary use case?
I use this in an enterprise and as a service provider for the banking industry in Paraguay.
What is most valuable?
The most valuable feature is the strong support. Also, the H-Appliance feature that supports MPLS is very important to us.
What needs improvement?
The storage utilization needs to be improved. It is not a perfect product. It needs to be more secure and it needs more aesthetics.
For how long have I used the solution?
One to three years.
What do I think about the scalability of the solution?
It is very scalable.
How are customer service and technical support?
The tech support team has a lot of practical experience.
Which solution did I use previously and why did I switch?
We looked at other solutions, but we found this to be the strongest solution. The other products in the same category include Amazon, Azure, and Google, but they do not have the same features and the same "open solution" policy.
How was the initial setup?
The setup was complex. You need to be knowledgeable in using a physical data center in order to implement this solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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