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NetworkA3fbb - PeerSpot reviewer
Network Administrator at a mining and metals company with 201-500 employees
Real User
It saves us money because we don't have to buy as many physical servers
Pros and Cons
  • "We find the solution simple and efficient to manage."
  • "We use it to virtualize our server infrastructure. Virtualization has made it easier for us to manage our environment. We can manage it from location, the vSphere web client."
  • "They should make it more efficient and stable."

What is our primary use case?

We use it to virtualize our server infrastructure.

How has it helped my organization?

Virtualization has made it easier for us to manage our environment. We can manage it from location, the vSphere web client.

We find the solution simple and efficient to manage. 

What is most valuable?

It provides us cost savings. We are able to virtualize instead of buying many physical servers. Therefore, we can buy one server and add VMs on top of it.

The SQL Servers are our mission critical apps.

What needs improvement?

  • Keep innovating.
  • Make it more efficient and stable.
Buyer's Guide
VMware vSphere
October 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,562 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's very stable. We've had no issues with it.

What do I think about the scalability of the solution?

It's very scalable. You can add different components to it. Moving into the future, as we do different things, we'll be able to stay with VMware.

How are customer service and support?

The technical support is very helpful. VMware's technical support seems to be very knowledgeable.

Which solution did I use previously and why did I switch?

We did not have a previous solution that we were using.

How was the initial setup?

I was not involved in the initial setup.

What was our ROI?

It's huge. It has been a big return on investment for us. It saves us money because we don't have to buy as many physical servers. VMware seems to be the future of computing.

What's my experience with pricing, setup cost, and licensing?

It is cost effective. 

Which other solutions did I evaluate?

We did not look at anything else. We just looked at VMware.

What other advice do I have?

We are just learning about VM Encryption, TPS, and VBS right now. We just moved to VMware ESX 6.7. While I don't have a lot of experience in it yet, but we're looking to implement them.

Since we have had VMware, we've had no problems with it. It's easy to manage. It works very well. Other competitors may not offer as much. You can do a lot with VMware. You get different plugins, so it's a great product. Just go with it.

Most important criteria when selecting a vendor:

  • Cost
  • Stability.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user683454 - PeerSpot reviewer
DPSA III at a government with 5,001-10,000 employees
Vendor
Now we can bring up brand new servers with a couple of mouse clicks when it used to take a couple of days.

What is most valuable?

The most important feature is high availability (HA) which monitors the system and restarts virtual machines to a healthy host whenever the system senses an imminent hardware failure.

Another great feature is DRS which is VMWare’s load balancing software which keeps our virtual machines running on the server cluster in a balanced manner. This automated system keeps all our systems running with a high uptime.

How has it helped my organization?

We can bring up brand new servers with a couple of mouse clicks when it used to take a couple of days.

What needs improvement?

Cloning large servers will require just as much space on the virtual volume as the original server. It makes it difficult when your system has limited space.

For how long have I used the solution?

We have been using the solution for one year.

What do I think about the stability of the solution?

We didn't have any real issues with stability, our system uptime is at 99.99 percent.

What do I think about the scalability of the solution?

We didn't have any real issues with scalability. Anytime we need more storage or computing power it is relatively easy to just add another drive or physical server to the clusters.

How are customer service and technical support?

Technical support for the product is top notch because the solution has been around for many years and most of the issues/bugs have been experienced by others and we have the benefit of those prior solutions.

Contacting support is relatively painless and there is a deep bench of experts.

Which solution did I use previously and why did I switch?

We did not use a prior solution.

How was the initial setup?

The initial setup was relatively easy, basically installing the VMWare operating system.

The difficult phase was doing the actual VMWare conversions because we were not sure whether the legacy servers would convert over properly.

Another difficult setup was the networking aspect because each VLAN needed to be specified and the network settings needed to be correct.

What's my experience with pricing, setup cost, and licensing?

For pricing and licensing I would consider getting the Enterprise plus edition and the proper Windows datacenter licensing.

Which other solutions did I evaluate?

We did evaluate other hardware options such as a hyper-converged solution (Nutanix, Simplivity, HP) and better storage options (Nimble, Tegile, etc).

We also evaluated other software options such as Hyper-V.

Our current solution met the needs of our users and the price was very reasonable.

What other advice do I have?

Do as much up-front planning as possible. Make sure you analyze the IOPs of your servers and plan for computing power, bandwidth and redundancy.

Take into consideration whether the DR and backup solution can support the new environment.

Check into whether the operating systems being used can be virtualized and whether the application will work in that space.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseLead Infrastructure Architect at ThinkON
ExpertTop 5Real User

Nice review. Features are a plenty in VMware.

See all 2 comments
Buyer's Guide
VMware vSphere
October 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,562 professionals have used our research since 2012.
PeerSpot user
Senior Environments Engineer - Virtualised Environments at Derivco with 501-1,000 employees
Real User
It's a tiny install, but it's packed with features.

Valuable Features

VMware leads the pack with their hypervisor. It's a tiny install, but it's packed with features.

Room for Improvement

The setup can be complicated for those who are not technically inclined. The pricing can also be complicated.

Use of Solution

I've used it for 10 years now.

Deployment Issues

We did encounter issues during deployment, but they were mostly because of human errors.

Stability Issues

We've had no issues with stability.

Scalability Issues

We've had no issues scaling it for our needs.

Customer Service and Technical Support

Customer Service:

In my experience, I give VMware customer service a 7/10.

Technical Support:

In my experience with technical support, I give them a 7/10.

Initial Setup

The initial setup was straightforward, unless you not technically inclined, in which case it is complex.

Implementation Team

We implemented it with out in-house team.

Pricing, Setup Cost and Licensing

The pricing and licensing with VMware can be complicated, but once you understand it, it makes sense.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user385854 - PeerSpot reviewer
Principal System Engineer at a financial services firm with 1,001-5,000 employees
Vendor
It's agile and provides us with the ability to make changes within the environment seamlessly.

Valuable Features

The most valuable features for us are its agility and that it provides us with the ability to make changes within the environment seamlessly. I also really like its stability; it's got a perfect track record. I can also provide support myself because the product is designed to allow for that sort of support.

Improvements to My Organization

It provides not just cost savings, but also peace of mind. I go back to the proven track record as it's the world-class, gold standard above and beyond the competition.

Room for Improvement

I think a lot of the areas of focus need to be on the user interface. There's been a lot of changes in recent years, the new carry-ons and the demands placed on the product. I think that they might be in the right spirit, but they still have a distance to go in that regard.

I think there's always room for improvement. I think that that's obvious in the track record that this thing has been setting because, every release, there's a very sharp increase in functionality and refinement, etc., but at the same time, it's a very, very good, solid product

Use of Solution

We've used it for five years or so.

Deployment Issues

We've had no issues deploying it.

Stability Issues

We've had no issues with stability.

Scalability Issues

I have had no issues with scalability for the product. If you go above and beyond most of my needs, in terms of items like the configuration maximums, for the most part I never come close, so they're continually evolving the product so that it will be able to support things that are not even realistic at this point in time. It's very forward-looking.

Customer Service and Technical Support

Technical support can be eventful. I can't depend entirely on the staff. I would say, for the most part, on the vast majority of issues, if it's a high-severity incident, you're able to get very good support. To the lowest severity incident, it's a little bit more scattershot.

Initial Setup

There are a number of components to the product itself and, based on different architectures, it can change the complexity of that. But I would say, for the most part, it's very straightforward for an initial installation.

Other Advice

Definitely do your research. Leading into something, you don't just want to listen to just sales. You would like to know what the industry is giving, and in the case of this product, there is an enormous wealth of information, a wealth of community out there from which you can draw information to get a feel for kind of what you want to do, completely outside of the sales channel. Beyond that, it is probably beneficial to do something like a large-scale licensing unit to be able to get the kind of features that, on a larger scale, deployment is going to need.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user11286 - PeerSpot reviewer
it_user11286IT - Server Administration with 501-1,000 employees
Vendor

As the reviewer indicates, there is so much valuable information available regarding VMware, including command line operations that sometimes make VM management simpler and faster. For example, VM snapshot review. If you're willing to put a little time into finding and reviewing the information, it will prove very worthwhile. Search vSphere 5 doc for command line info (pubs.vmware.com).

See all 3 comments
it_user321048 - PeerSpot reviewer
Sr. IT Technical Engineer & Solutions Architect at a hospitality company with 1,001-5,000 employees
Video Review
Vendor
It gives us simplicity of deployments, speed-to-market with our application portfolios, and gives our developers quick provisioning or stand-up with no hand-holding.

What is most valuable?

The self-service portal, number one, the ease of deployments, the ability track and monitor how quickly you can provision a virtual machine guest, and the Chargeback model affiliated with that.

How has it helped my organization?

The simplicity of deployments, the speed to market with our application portfolios, the ability to give our developers the ability to quickly provision or stand up in an environment without having somebody to hold their hand.

What needs improvement?

Some of the features I would like to see, future enhancements of the vSphere product which starts with Virtual Center. The ability to manage more than a single host because right now, they're a challenge, because we have so many deployments, we can only manage one Virtual Center per one VMware host box. That's a limitation of the product. We would love to be able to see, we have various locations scattered throughout the US and international. We would love to see Virtual Center being able to manage more than one host at a single location because right now, we're challenging with having to login to Virtual Center at each location, instead of a single pane where the Oracle exist under one Virtual Center, our motto.

For how long have I used the solution?

We currently use the vSphere EXSi along with their vCAC products. We are currently evaluating their vRealize products and we are also evaluating the vCloud Air.

What do I think about the stability of the solution?

Some of the advantages of the stability of their product is how robust VMware is, in a sense. The ability to scale on a fly. Without having to touch the system, you can literally increase the compute resources on the fly. I mean, we've been running their products since 2002. I have not had any major issues or outages since, and we've deployed this solution globally.

What do I think about the scalability of the solution?

In my impressions of some of the capabilities and scalability of the vSphere products, it allows you to, without having to invest in a large hardware portfolio, it gives you the opportunity to scale on the fly through consolidation efforts.

Which solution did I use previously and why did I switch?

We were challenged a couple of years, several years back with figuring out ways to cut cost and save money through ingenuity and automation and innovation, and this is one of the tools that was recently released in the early 2006. That's when VMware, I want to really feel like they really ironed out their niche and made this product usable and feasible for our infrastructure. By doing so, we saved a ton of money.

How was the initial setup?

The efforts required to set up vSphere is extremely simplistic. In our market, we have a large turnover from time to time, so it's easy to train and educate those on setting up the vSphere products from the ground up. It's very simplified. The installations are very easy.

What about the implementation team?

Typically, what we do is the installations are done by our own premise resources with little or no experience, so that goes to show you how easy and simplistic the product is to install and or to manage overtime.

Which other solutions did I evaluate?

There were other competitors out there that we've evaluated that just fell short of this implementation because of their feature set or some of their security vulnerability.

What other advice do I have?

I have not tested Virtual Volumes. That's why I'm here, to learn more about the Virtual Volumes feature along with the NSX platform. I'm excited about it because we have a huge SAN infrastructure where we would like to be able to move workloads from point A to point B and I think that's a good starting point.

I've seen a lot of hypervisors out there, but 10, hands down, in the market.

If I were to recommend this particular product to some of my peers or co-workers or somebody else in another industry, I would clearly state the reliability, the stability, and the ease of use, is which they would fall in love with and they're always innovative. I mean, that's what we love. Every year, we come back to the conference and you learn something new. There's always some good takeaways.

Typically, I would like to hear from the source. I always find myself as an IT technical resource. I tend to like to talk to the people that's actually doing the work and I like to read some of the guys that have the hands-on experience. I don't go out and read a bunch of documents or books per se. I like to engage with the resources that have actually deployed, implement it, because those are your viable resources that have the hands-on experience.


Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user321036 - PeerSpot reviewer
Network/Systems Administrator at Tidewell Hospice
Vendor
It's allowed me to aggregate resources, including reducing the number of physical machines from about 200 to 30.

Valuable Features

The ability to aggregate resources.

Improvements to My Organization

We have saved money, reducing the number of physical machines. I probably would have had a couple hundred machines and I now have about thirty.

Room for Improvement

I can't even think of anything – it does everything I need it to.

Stability Issues

I love it – over the years its been one of the most stable platforms I've ever dealt with. The platform is more stable than the OS running on it.

Scalability Issues

I think it’s great. It’s been able to grow even as we care for more and more patients.

Customer Service and Technical Support

I love it. I’ve had great experience with VMware support – they have never failed to resolve an issue or understand how we got there so I don’t get to that issue again.

Initial Setup

I wasn’t there for the initial setup, but it's very straightforward.

Other Solutions Considered

When choosing a vendor we look at

  • Support
  • Usability
  • Cost

You should also talk to someone knowledgeable not just online research – someone who can help cover questions that wouldn’t normally get covered.

Other Advice

Peer reviews are important but not the highest. There are a few groups I look to specifically, one of which is Spiceworks, but I respect the people I’ve dealt with.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user321525 - PeerSpot reviewer
Senior Systems Administrator at a university with 1,001-5,000 employees
Vendor
We can take one server, virtualize it, and put 12 VMs on it, and have them play different roles. The web client, however, should move from flash-based to HTML5.

Valuable Features

  • HA
  • DRS
  • Storage IO control
  • vMotion
  • Storage vMotion

Improvements to My Organization

On the server virtualization side, we’re able to provide more services with less resources because we can take one server, virtualize it, and put 12 virtualized machines on it, and have them play different roles. It’s allowed us to do more with less.

Room for Improvement

The web client could use some tweaks, and the should move from flash-based to HTML5.

Stability Issues

It's very stable, no hiccups that weren’t addressed by support and updates, no show stoppers.


Scalability Issues

It's highly scalable. We needed to add HP hardware, and an HR cluster to accommodate recent growth, and it was just as simple as adding to the cluster, so highly scalable.

Customer Service and Technical Support

It's responsive, but a few times we had issues with their tech knowledge and troubleshooting steps. We had to escalate the issue and then it was resolved.

Initial Setup

It was straightforward.

Other Advice

It's a good solid product. If I had to virtualize anything, it would be my choice and and would use anything like MS Hyper-V.

Make sure hardware on compatability matrix that VMware uses, because if use something not on list, will run into driver issues unnecessarily. And if planning a brand new data center, those are things you want to look at.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
System Administrator at a cloud solution provider with 51-200 employees
Vendor
With its availability and scalability, we've moved to a cloud paradigm with infrastructure that combines storage and networking elements in a single software layer.

Improvements to My Organization:

Thanks to vSphere we have improved our availability and scalability, and we are now able to dynamically move to a cloud paradigm. vSphere for us, is not a simple computer virtualization; it provides a complete infrastructure which combines computer storage, and networking elements in a single software layer, that we are calling SDDC.

Previously, we thought it was a simple server consolidation, where bulk and power consumption were drastically reduced. Now we are moving to a software-defined storage and software-defined networking to keep control of all IT environment, from service to a single infrastructure components.

We hope to keep all the physical datacenter elements under the same software layer, and we are hoping that that dream will comes true in the next years.

Room for Improvement:

The introduction of a web console could be a great improvement for sysadmin, but the poor responsive interface has been solved in v6.0. The previous sysadmin/design experience with vSphere client could become a dangerous loop for its development.

Stability Issues:

At the moment, VMware admins say that the vSphere client will never die!

Initial Setup:

The vSphere installation, and operations are fully documented. I think that VMWare spent a lot of time writing documents which could be useful during the platforms lifecycle.

Other Advice:

Before installing this product, try to design all the components, and don't be shy asking for comparisons or sharing your experience. Often design guidelines are the result of customer implementations, and different points of view. Before bringing it into production in your environment, execute hardening procedures.

If you are working for an ISP, where network admin rules an IT organization, try to get control of all networking devices connected to all services provided by your platform. Often, ISP network administrators are specialized in internet networking, and often they don't know data center networking issues and design impacts.

One of the worst savings to do when trying to consolidate, is to use less networking devices; for this reason I suggest you never play around with them when you need to use eight interfaces per host. If you need them there is no reason to have less than you have asked.

Disclosure: My company has a business relationship with this vendor other than being a customer: Yes, we are a VMware Solution and Service Professional Partner
PeerSpot user
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.