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Senior Network/Security Engineer at Skywind Group
Real User
A regularly-updated and cost-effective way to secure against BYOD threats
Pros and Cons
  • "Personally, I find the Game Mode of the Firewall very useful."
  • "Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."

What is our primary use case?

We use ZoneAlarm Antivirus with Firewall software for protecting the Bring-Your-Own-Devices that our employees take to the offices, and for a limited number of teams only since it is not an approved corporative standard software yet. In total, there are about 150 laptops of different kinds with several generations of the Windows operating systems running ZoneAlarm.

Currently, we use the Free version of Zone Alarm and not the Extreme Security edition. As for the free solution, ZoneAlarm provides good security capabilities. We use both Firewall and Antivirus, with regular scans and updates scheduled.

How has it helped my organization?

Our organization does not have a dedicated budget for the BYOD endpoint security software, so we have to stick with the free solutions available on the market.

ZoneAlarm Antivirus with Firewall software is a good match for protecting the Windows-only environments of our company's offices, and now we have been using it for about two years.

It has not only the firewall functions but a constantly updated Antivirus, and even an advanced Anti-Malware blade. Nobody else that we know of provides that for free.

Of course, it does not have centralized management, but that is not expected from the free software.

What is most valuable?

  1. The software is completely free, but you could always buy & apply a license if you feel the need for it.
  2. Despite the name, ZoneAlarm Free Firewall is not just a firewall but has built-in Antivirus as well. The Antivirus databases are updated on a regular basis, and they also provide both on-demand and scheduled scanning of the file system and memory.
  3. Constant updates of the "software blades", per configured schedule.
  4. Personally, I find the Game Mode of the Firewall very useful. When it's enabled, all the scan/updates/alerts are suppressed, and I can enjoy playing without interruptions.

What needs improvement?

  1. Currently, there are only the clients available for the Windows operating systems family. It would be nice to have the software version with the same functionality for the macOS operating system.
  2. There is no centralized management software for the free version of ZoneAlarm.
  3. Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy.
  4. Minor issues with the performance have been reported for the really old laptops that lack the free RAM available.
Buyer's Guide
ZoneAlarm
November 2024
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For how long have I used the solution?

We have been using ZoneAlarm for about two years.

What do I think about the stability of the solution?

The antivirus and firewall are stable and work smoothly on the Windows laptops.

Which solution did I use previously and why did I switch?

Previously, we didn't have a security policy for having the antivirus and firewall on the BYOD devices.

How was the initial setup?

The setup was easy and straightforward, no pitfalls have been met.

What about the implementation team?

The implementation was performed by the in-house team, no special skills or knowledge is required for the Zone Alarm.

What's my experience with pricing, setup cost, and licensing?

We use the free version of the software, but it can be upgraded to the paid Extreme Security edition.

Which other solutions did I evaluate?

We tried Sophos and Comodo as well, but the users voted for ZoneAlarm after the PoC.

What other advice do I have?

I strongly recommend ZoneAlarm as a simple but efficient solution, especially if your organization doesn't have a dedicated budget for providing a security solution for BYOD devices.

ZoneAlarm Free Firewall is a good choice for protecting Windows-only environments on the user PCs, but you should also have network-layer protection.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Security IT at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Excellent security tool - Zone Alarm
Pros and Cons
  • "The solution really focused on giving more security than an antivirus."
  • "The support is not always so effective."

What is our primary use case?

At the store level, we needed to provide a robust security solution for small businesses, where users could be confident that their equipment is under the best security on the market. We needed a solution that was easy to implement and not invasive, in addition to being able to generate anti-malware and ransomware protection. For a long time, our country has been a target which is why it is important that the equipment has protection and security which is not provided by a simple antivirus.

How has it helped my organization?

Check Point Zone Alarm is a solution for small businesses or a limited number of users, providing all the trust and Check Point technology available to the user. This tool helped us provide anti-malware and ransomware security on our PC devices and mobile devices.

We were able to perform security analysis on the networks in addition to the client's operating system to avoid problems that will be generated from the network.

The solution really focused on giving more security than an antivirus.

What is most valuable?

Check Point gave us a small sample of its security potential through this Zone Alarm solution. Its characteristics that make a good product are:

The easy deployment of the security application on the company's equipment, both PCs with a Microsoft operating system, and mobile phones for business and personal use.

Malware and ransomware protection is really good for building manufacturer trust in our company.

Finally, it is a solution that is not as expensive as others, which is why it was accessible for the company.

What needs improvement?

As it is not a native Check Point tool, it is not integrated into the Check Point Infinity Portal. We would like to be able to integrate it.

It is also important to improve the public documentation for Check Point. It is not possible that it will take so long to find the appropriate guides for hybrid environments and thus be able to implement the best practices for our infrastructure.

The support is not always so effective. We would like to have SLAs from the support side so that they can be met.

For how long have I used the solution?

We used this tool for a department for at least half a year to provide small business protection as it was a short-staffed store.

Which solution did I use previously and why did I switch?

Previously we used ESET. However, it was ineffective, so we migrated.

What's my experience with pricing, setup cost, and licensing?

It is important to validate costs with your partner in addition to validating guides and good practices for a good implementation.

Which other solutions did I evaluate?

Options are always evaluated. We validated Cisco, Fortinet, Microsoft, and Check Point, however, we opted for Check Point.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
ZoneAlarm
November 2024
Learn what your peers think about ZoneAlarm. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
823,875 professionals have used our research since 2012.
reviewer2516481 - PeerSpot reviewer
Technical Engineer - Technical Security at a tech services company with 1,001-5,000 employees
Real User
Top 5
Provides a valuable threat detection engine, but the initial setup process needs improvement
Pros and Cons
  • "The product's most valuable feature is the detection engine due to its ability to identify threats."
  • "The solution's efficiency in threat containment and overall protection needs improvement."

What is our primary use case?

My primary use case for this solution was managing endpoint security within our organization. I initially deployed it on-premises but later transitioned to the cloud to enhance scalability and accessibility.

What is most valuable?

The product's most valuable feature is the detection engine due to its ability to identify threats. 

What needs improvement?

The solution's efficiency in threat containment and overall protection needs improvement. It should be capable of blocking threats autonomously rather than merely issuing alerts.
Enhancements in the real-time update mechanism, better integration capabilities with other security solutions, and improved threat containment features would be beneficial.

For how long have I used the solution?

I have been using ZoneAlarm for approximately two and a half years.

What do I think about the stability of the solution?

I rate the product stability an eight or nine out of ten. 

What do I think about the scalability of the solution?

I rate the platform's scalability a six out of ten. 

How are customer service and support?

The technical support services need improvement in terms of response time. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I previously used McAfee endpoint security. We switched to ZoneAlarm due to budget constraints and a management decision to try a newer generation of software.

How was the initial setup?

The initial setup was complex, taking approximately one and a half months to complete.

What about the implementation team?

I implemented the product with the help of my in-house team. 

What's my experience with pricing, setup cost, and licensing?

I rate the product pricing a seven out of ten. 

What other advice do I have?

Ensure that the solution can seamlessly integrate into your existing security infrastructure. I rate it a six out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
it_user1065 - PeerSpot reviewer
Senior Manager of Data Center at a integrator with 51-200 employees
Vendor
A full package for all your internet security and virus issues

Valuable Features:

Pros of ZoneAlarm are- 1) Two way firewall 2) Antivirus/Antispyware 3) Advanced Download Protection 4) Parental Controls 5) Anti-Rootkit 6) Anti-Spam 7) Trojan, Malware, Keylogger Protection 8) Web and Application worm protection

Room for Improvement:

Few cons of ZoneAlarm are- 1) Updating ZoneAlarm is a problem at times 2) Longer scanning completion times 3) Increased PC shutdown time 4) The interface is inconsistent at times 5) Uses significant amount of system resources while updating the antivirus

Other Advice:

ZoneAlarm is one of the best rated security products from Checkpoint, which comprises of inbuilt antivirus, anti spyware, anti phishing, and advanced threat protection features. It is has few unique features such as virtual and private browsing, hard drive encryption and identity protection. It has very little impact on system resources such CPU and RAM and also has the capability of credit report monitoring.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user981 - PeerSpot reviewer
Manager of Development at a tech company with 51-200 employees
Real User
A simple firewall security solution for personal desktops

Valuable Features:

User friendly design and interface Easy to setup and create rules It is not just a firewall, it provides intrusion detection and web filtering as well It is NAT-friendly, that is it can work behind proxies

Room for Improvement:

It creates a lot of popups, which can sometimes become frustrating Its simplicity makes it suitable for small scale end users, but it is not complex enough for implementing a large scale enterprise security solution The pro version, with many important features, is a bit expensive

Other Advice:

I have used it in the past for personal desktops and for systems at small startups, but I would not recommend it as an enterprise level firewall security solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1068 - PeerSpot reviewer
it_user1068Tech Support Staff at a tech company with 51-200 employees
Real User

There is a time we had a problem with identity theft. One of our company accounts had been hacked and the hacker was using it, posing to be from our company. I tried several firewall programs and antiviruses that did not work. I did a research and found some good articles and recommendations on Zone Alarm system. Luckily for us, it worked and the problem was solved. All we did was change our log in details. In addition to being a good anti-virus, it is also an excellent firewall program for endpoint computers.

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Updated: November 2024
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