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40 Points
6 Years
User Activity
Over 6 years ago
Commented on The schedule tool is the most valuable feature. However, there is no easy way to filter or delete old requests.
I agree with your "Room for Improvement" comments. We share the same issues. We are due to upgrade to v.10 this year and believe that will take care of many of the items on our list of improvements needed.
Over 6 years ago
Contributed a review of Calabrio ONE: The Copy Schedule Activities reduces time spent for changing activities. Agents are not able to cancel an approved request in the Time Off Request area.
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Comments
Over 6 years ago
Workforce Engagement Management