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55 Points
8 Years
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Over 8 years ago
Commented on We are able to identify cases by type as we can have them arrive in the appropriate group.
Hi
Just like other cloudbased systems Zendesk only got a training program for their Enterprise customers - Other than that there are actually only 2 ways to gain knowledge on best practices and how to's: Their great forum with loads of great articles and guides or contact…
Over 8 years ago
Contributed a review of Zendesk: We are more accurate on multiple channels and we get a lot of data from the system that we can use.
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Over 8 years ago
CRM Customer Engagement Centers
About me
Comprensivo's mission is to give all companies to possibilty to provide excellent customer service.
Through extensive knowledge of Zendesk and customer service best practice we can guide companies to get the best return of their Zendesk investment.
We can provide:
* Basic setup
* Advanced setup
* Standard integrations
* Custom integrations
* Helpcenter setup
* Helpcenter graphical design
* Training of Agents
* Training of Administrators
I'm looking forward to help companies to excel at customer service!
