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Zendesk Software and Solutions

Zendesk Questions

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Oct 28 2024

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Oct 28 2024

Please share with the community what you think needs improvement with Zendesk Support.

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Oct 28 2024

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Oct 28 2024

If you were talking to someone whose organization is considering Zendesk Support, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Hi Everyone,

What do you like most about Zendesk Support?

Thanks for sharing your thoughts with the community!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Hi Everyone,

What do you like most about Zendesk Chat?

Thanks for sharing your thoughts with the community!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Please share with the community what you think needs improvement with Zendesk Chat.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Hi Everyone,

What do you like most about Zendesk Guide?

Thanks for sharing your thoughts with the community!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Please share with the community what you think needs improvement with Zendesk Guide.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

If you were talking to someone whose organization is considering Zendesk Guide, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

it_user2832 - PeerSpot reviewer
Customer Communication Specialist at a media company with 51-200 employees

I have an article that I want to write, which is related to two different topics. Is it possible to add the article link (in the tree) and have it appear under both topics, but only be counted as one unique article?