How do you or your organization use this solution?
Please share with us so that your peers can learn from your experiences.
Thank you!
We use this platform for customer engagement via tickets. It has the flexibility to share internal notes via the same Zendesk platform. There is no need to take the conversation or customer query outside, to some other communication channel.
We use this platform for customer engagement via tickets. It has the flexibility to share internal notes via the same Zendesk platform. There is no need to take the conversation or customer query outside, to some other communication channel.