We use this platform for customer engagement via tickets. It has the flexibility to share internal notes via the same Zendesk platform. There is no need to take the conversation or customer query outside, to some other communication channel.
Live Chat allows businesses to engage with customers in real-time, enhancing customer support and driving sales. It's a direct communication channel improving customer satisfaction and loyalty.
Businesses leveraging Live Chat solutions experience quicker response times and increased customer engagement. This tool is essential for providing immediate assistance, addressing customer inquiries, and resolving issues with efficiency. Live Chat is typically integrated on websites to...
We use this platform for customer engagement via tickets. It has the flexibility to share internal notes via the same Zendesk platform. There is no need to take the conversation or customer query outside, to some other communication channel.