We would like to have auto-templates for TT closure and TT updates. This will save time in writing the acknowledgment. Templates can be added and edited, thus saving the agent time when on the ticket. I believe that this will contribute to the agent's knowledge, once coming across new ways of customer writing templates.
Live Chat allows businesses to engage with customers in real-time, enhancing customer support and driving sales. It's a direct communication channel improving customer satisfaction and loyalty.
Businesses leveraging Live Chat solutions experience quicker response times and increased customer engagement. This tool is essential for providing immediate assistance, addressing customer inquiries, and resolving issues with efficiency. Live Chat is typically integrated on websites to...
We would like to have auto-templates for TT closure and TT updates. This will save time in writing the acknowledgment. Templates can be added and edited, thus saving the agent time when on the ticket. I believe that this will contribute to the agent's knowledge, once coming across new ways of customer writing templates.