Try our new research platform with insights from 80,000+ expert users

Kaseya vs Zendesk

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Kaseya
Based on 43 reviews.
Zendesk
Based on 71 reviews.
Overview
Kaseya is an international company that produces remote management software for the information technology industry. It develops and sells commercial software to remotely manage and monitor computers running Windows, OS X, and Linux operating systems. Kaseya software enables a single framework for implementing IT policies, procedures and systems management across highly distributed collections of computers, servers, workstations, laptops or mobile devices.
Information Not Available
Sample Customers
Kaseya Vorex
CROWD, GetApp, Capterra, Software Advice
Zendesk
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Popular Solutions
Top Industries
Computer Software Company
18%
Construction Company
6%
Financial Services Firm
6%
Non Profit
6%
Computer Software Company
22%
Educational Organization
10%
Financial Services Firm
7%
Manufacturing Company
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.