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►► Application Performance Management Enthusiast ◄◄
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☛ Over 8+ years of diverse experience in delivering critical solutions for Application Performance Management.
☛ APM Tools- Provisioning, Architecture & Implementation for Datacentre, Hybrid & Cloud environments
☛ Development of APM artefacts to support the launch of Personal Current Accounts
☛ Design and presentation of hierarchical alerting and call out dashboards facilitating correct routing of incidents and quick identification of problem source
☛ Handover of APM artefacts (dashboards, alerts) to production support teams, including running daily alert review web-ex sessions during adoption.
☛ Provide support to Solution Architects, Production Support, and Technical Analysts during live proving phase through use of APM tooling
☛ Aid adoption of APM usage in the Organization through demonstrations and overview sessions, resulting in usage of tooling throughout production support, development and architecture teams. Also used to provide live on screen data to command and control room around key go live events in addition to feeding screens in Ops.
☛ Development of profiler configurations to provide deeper dive into key problem areas
☛ Architectural review of Applications or distributed environments to understand key transaction flows and integration points; mapping of these to key performance and availability indicators; development into APM artefacts.
☛ Capture, document, present APM requirements based on input from various stakeholders including Solution Architects, Programme Manager, Production Support Analysts, Heads of Service.
☛ Engineer the standard install and configuration for agents.
☛ Expertise in building Executive and Custom dashboards for different clients.
☛ Provision to Redefine customer experience and also helping to accelerate digital transformation with the industry's smartest approach to application performance management.