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AppDynamics Reviews

PeerSpot user
Vice President - Operations & Client Support at Scicom Infrastructure Services
Real User
Top 5Leaderboard
We've had experience using Dynatrace, CA & Gomez but AppDynamics excels in terms of implementation, footprint & overhead
Pros and Cons
  • "Despite dozens of deployments across hundreds of applications- we have yet to see a case where AD is negatively impacting application execution or functionality."
  • "Additional support for NextGen mobile platforms also needs to be high in the roadmap prioritizations"

What is our primary use case?

Extensive use cases, dozens of primary and secondary use cases ranging from core application monitoring at the global level to micro level performance analysis at the transaction level. AppD provides the ability to also manage total interactions at the web/mobile browser level, the database and core infrastructure including server level and L4 network.

How has it helped my organization?

We are a services organization, so we use AppDynamics with our customers. It has allowed us to expand our footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. We have a new value proposition for our customers- enhanced visibility, enhanced stability, and we can reduce our costs to them because our cost structure is reduced by using AppDynamics. We have other examples like this as well where AppDynamics has improved the way we function and operate. As of date of this article, our company has in excess of 30,000 AppDynamics agents deployed globally and we are monitoring billions of annual page views for major customers.

Furthermore, AppDynamics is a key toolset and drives tremendous value and efficiency in our remote performance management center which supports over 10,000 retail locations on behalf of our retail customers.

For how long have I used the solution?

I have been using this solution for more than five years.

What do I think about the stability of the solution?

We didn't have any issues with stability. Highly stable with extremely light impact- negligible.

What do I think about the scalability of the solution?

We didn't have any issues with scalability. Unbelievably scalable - we selected this solution for its ability to aggregate thousands and thousand of end point monitoring.

How are customer service and support?

Customer Service:

AppDynamics redefines customer services, especially in post sales support- maybe one of the most responsive service desk teams in the industry.

Technical Support:

They have done a superb job of getting some obscenely bright software people with a passion for customer services and unleashed them in the market. Some of the finest technical support in the industry.

How was the initial setup?

The initial setup was extremely straightforward- we can have an enterprise deployment with several dozen end points being monitored in less than 3 hours.

What about the implementation team?

Our first few implementations we did ourselves and then for our first major customer implementation we got AppDynamics to assist. We currently support all of our internal and external deployments.

Which other solutions did I evaluate?

We're regularly looking at various options. Even before we made the decision to standardize on AppDynamics, we already had experience with BMC Appsight. We also had experience using Dynatrace, CA and Gomez at some of our customer's environments. We also heard our customers talking about their experiences with these other products.

What other advice do I have?

You can't over-speak importance of deployment, configuration and infrastructure footprint because what happens is that people get excited when they see the output of various products (such as Dynatrace or CA Wiley). They say, "wow, it's very powerful, we've never had visibility, we're going to implement at all costs." Then they buy the solution and they realize they need 5X the amount of servers, a lot of storage, experts to manage it, etc.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AppDynamics Questions

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Sep 20 2024

If you were talking to someone whose organization is considering AppDynamics Database Monitoring, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Sep 20 2024

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Sep 20 2024

Please share with the community what you think needs improvement with AppDynamics Database Monitoring.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Sep 20 2024

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Sep 04 2024

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Sep 04 2024

Please share with the community what you think needs improvement with AppDynamics Server Monitoring.

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Sep 04 2024

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Sep 04 2024

If you were talking to someone whose organization is considering AppDynamics Server Monitoring, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
May 30 2024

If you were talking to someone whose organization is considering AppDynamics Application Analytics, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
May 30 2024

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
May 30 2024

Please share with the community what you think needs improvement with AppDynamics Application Analytics.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
May 30 2024

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Please share with the community what you think needs improvement with AppDynamics.

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

If you were talking to someone whose organization is considering AppDynamics, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Wathek Belhaj Amor - PeerSpot reviewer
Wathek Belhaj AmorAppDynamics is one of the most expensive solutions on the market. The typical… more »
42 Answers
Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Hi Everyone,

What do you like most about AppDynamics?

Thanks for sharing your thoughts with the community!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

If you were talking to someone whose organization is considering AppDynamics Browser Real-User Monitoring, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Hi Everyone,

What do you like most about AppDynamics Browser Real-User Monitoring?

Thanks for sharing your thoughts with the community!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

If you were talking to someone whose organization is considering AppDynamics Mobile Real-User Monitoring, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Please share with the community what you think needs improvement with AppDynamics Mobile Real-User Monitoring.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Hi Everyone,

What do you like most about AppDynamics Mobile Real-User Monitoring?

Thanks for sharing your thoughts with the community!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Hi Everyone,

What do you like most about AppDynamics Database Monitoring?

Thanks for sharing your thoughts with the community!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Hi Everyone,

What do you like most about AppDynamics Server Monitoring?

Thanks for sharing your thoughts with the community!

it_user469245 - PeerSpot reviewer
Works
Hello, We are a Managed Service Provider (MSP) company in Israel, specialized in the SMB (50-1000 workers) and enterprise (1000-5000 workers) and we are looking for a APM package to support our customers. Both On-premise and cloud are valid solutions for us, and the pricing model is hig...
Read More »
it_user409614 - PeerSpot reviewer
it_user409614We did a trial of the Dynatrace vs AppDynamics vs New Relic Real User Monitoring… more »
it_user364554 - PeerSpot reviewer
it_user364554Avi How are you ? I am Elad and I am the COO at Correlsense. HQ in Boston and… more »
it_user469245 - PeerSpot reviewer
it_user469245Hello Thank you all for the very kind and informative comments. Some ideas… more »
33 Answers
Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Please share with the community what you think needs improvement with AppDynamics Browser Real-User Monitoring.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Hi Everyone,

What do you like most about AppDynamics Application Analytics?

Thanks for sharing your thoughts with the community!

aush.111 - PeerSpot reviewer
aush.111
Engineer at Ooredoo Qatar

Hi pprofessionals,

I'm still a newbie to monitoring tools like APM and I have a question: 

Are there any Application Performance Management (APM) certifications for tools like CA APM, AppDynamics, Dynatrace, or any other APM-related certification?  

Thank you!

Abdulla Pathan - PeerSpot reviewer
Abdulla PathanYes. DataDog comes up with Certification for Support and Implementation… more »
4 Answers
WalterPolteraitis - PeerSpot reviewer
WalterPolteraitis
Team Lead Middleware Engineering at a insurance company with 501-1,000 employees

I'm looking into AppDynamics and Dynatrace. What are the advantages of each?

KevinSmith1 - PeerSpot reviewer
KevinSmith1At application level, they are quite similar in their features. What made the… more »
BoykoVasilev - PeerSpot reviewer
BoykoVasilevHi there,  we did an assessment between AppDynamics and Dynatrace last year… more »
reviewer1644402 - PeerSpot reviewer
reviewer1644402DT starts do a sampling of monitoring transactions when the application is under… more »
6 Answers
reviewer1555236 - PeerSpot reviewer
IT Operations Executive at a computer software company with 10,001+ employees

Hi,

I'm comparing AppDynamics and Dynatrace for a company with over 5K employees. What are the pros and cons of each pproduct?

Thanks!

reviewer1352679 - PeerSpot reviewer
reviewer1352679There are many factors and we know little about your requirements (size of org… more »
1 Answer
SystemsEngineer234z - PeerSpot reviewer
SystemsEngineer234z
Principal Enterprise Systems Engineer at a healthcare company with 10,001+ employees
Hi everyone, I'm looking to purchase an APM solution, and looking for some feedback. I've shortlisted AppDynamics, New Relic, Dynatrace, Datadog, as well as some others like Big Panda and Corelogic that might be used to bolt on as value add. I have experience with AppDynamics, Data...
Read More »
reviewer1352679 - PeerSpot reviewer
reviewer1352679There are many factors and we know little about your requirements (size of org… more »
Tjeerd Saijoen - PeerSpot reviewer
Tjeerd SaijoenThe key is to have a holistic view over the complete infrastructure, the ones… more »
Adrian Antonypillai - PeerSpot reviewer
Adrian AntonypillaiWe are currently going through a paper-based analysis to select an Enterprise… more »
5 Answers
Knaz Eral - PeerSpot reviewer
Knaz Eral
Works at City of Toronto

I work in the government sector.

I am currently researching AppDynamics. What are some of the pros and cons? Would you recommend this solution?

Thanks! I appreciate your help. 

Bernd Harzog - PeerSpot reviewer
Bernd HarzogWhen selecting an APM tool, there are two very important criteria that you… more »
3 Answers
Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

If you were talking to someone whose organization is considering AppDynamics Server Monitoring , what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Please share with the community what you think needs improvement with AppDynamics Server Monitoring .

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Hi Everyone,

What do you like most about AppDynamics Server Monitoring ?

Thanks for sharing your thoughts with the community!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
One of the most popular comparisons on IT Central Station is AppDynamics vs Dynatrace. People like you are trying to decide which one is best for their company. Can you help them out? What is the biggest difference between AppDynamics and Dynatrace? Which of these two solutions would you rec...
Read More »
Emmanuel Galindo - PeerSpot reviewer
Emmanuel GalindoThe biggest difference is that Dynatrace is much easier to deploy and it has a… more »
ITspe9886 - PeerSpot reviewer
ITspe9886Dynatrace requires less infrastructure to set it up. For my organization, it… more »
reviewer141456 - PeerSpot reviewer
reviewer1414561. Dynatrace is running autosensoring 24x7 2. Dynatrace is the only tool that… more »
9 Answers
Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Hi. I hear great things about both Dynatrace and AppDynamics. What is the advantage of Dynatrace over AppDynamics and vice versa? For an enterprise, how do I decide which one is better for my needs?

lroberts - PeerSpot reviewer
lrobertsFirst thought.... Do not go with CA. CA is horrible with just about everything… more »
User472o9 - PeerSpot reviewer
User472o9Dynatrace has a forte for providing all the data points that a developer could… more »
it_user793350 - PeerSpot reviewer
it_user793350Coming back on the original question. Why is Dynatrace better than AppDynamics… more »
44 Answers
it_user201555 - PeerSpot reviewer
IT Manager in web analysis and performace at a retailer with 1,001-5,000 employees
Team, We currently monitor Commerce WebSphere Application Servers (WAS) with AppDynamics and have had no issues with it.   The problem appears when I monitor Search Servers with AppDynamics (because it is also a Websphere Application Server). Business trans...
Read More »
it_user134421 - PeerSpot reviewer
Director with 1-10 employees

When using a RUM solution (such as DynaTrace, AppDynamics, NewRelic, etc.), what are the benefits to add an active solution with probes/robots? 

Randall Hinds - PeerSpot reviewer
Randall HindsSome good info in comments here; sharing from my personal experience to augment… more »
7 Answers
it_user150903 - PeerSpot reviewer
Works at a tech company with 51-200 employees

I was going through APM tools to identify the best one for a large enterprise (having thousands of users & millions of transactions per hour) and came across both HP TransactionVision as well as AppDynamics. Could you provide some comparison b/w the two tools; both being utilized for APM?

it_user3396 - PeerSpot reviewer
Team Lead at Tata Consultancy Services

What are the pros/cons of AppDynamics, New Relic & CA Technologies?