Compare InfoVista vs Splunk

InfoVista

Based on 3 reviews.

Splunk

Based on 562 reviews.

Sample Customers

InfoVista VistaInsight

Ooredoo Tunisia

InfoVista 5View NetFlow

Warren Consolidated Schools

Splunk ITSI (IT Service Intelligence)

TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau

Splunk APM

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Popular Solutions

InfoVista VistaInsight

0 reviews

InfoVista 5View NetFlow

0 reviews

Splunk Enterprise Security

144 reviews

Splunk Cloud Platform

48 reviews

Splunk ITSI (IT Service Intelligence)

41 reviews

Top Industries

No Data Available

Financial Services Firm

15%

Computer Software Company

15%

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Youssef El Hayek
OSS Engineer at a tech vendor
We use InfoVista 5View NetFlow to understand how network traffic is balanced in operations for load management and...
Read full review of InfoVista 5View NetFlow »
Tariq Nasim
User at Mobily

Read full review of InfoVista VistaInsight »

Review 1 of 2

Lakshmi Padaga
Java Developer at U.S. Bank
We use Splunk in APM to monitor our applications. So, we integrated it into our systems to enhance our monitoring and...
Read full review of Splunk APM »
Avinash Gopu.
Associate VP & Cyber Security Specialist at US Bank
Through Splunk Enterprise Security, we have implemented extensive login integration. This allows us to monitor and...
Read full review of Splunk Enterprise Security »
Sunil K R
Senior Software Engineer at Wipro Limited
We use Splunk ITSI to monitor the different stages, spaces, and processes of payment operation.
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
4 System Engineer at a religious institution
Our security team uses the Splunk Cloud Platform heavily. We index that data that is relevant to security for over a...
Read full review of Splunk Cloud Platform »
Thana Sekara
Build Managememnt System lead at JLL
We have around 38 virtual machines, including the desktop. We have filled our gap network. Splunk Enterprise monitors...
Read full review of Splunk Enterprise Platform »

Review 1 of 5

Customer Service

Youssef El Hayek
OSS Engineer at a tech vendor
My experience with technical support has been perfect. I can talk directly to them for specific issues at any point...
Read full review of InfoVista VistaInsight »
Youssef El Hayek
OSS Engineer at a tech vendor
The technical support was helpful over the basic issues. The support staff is not expert-level, but they will tell us...
Read full review of InfoVista 5View NetFlow »

Review 1 of 2

ABBURI AJAY
Splunk Software Developer at Tata Consultancy
The solution’s technical support is good.
Read full review of Splunk Enterprise Platform »
Chetankumar Savalagimath
Delivery Manager at a tech services company
The technical support is good. However, there is a lot of delay nowadays. The last time we raised a case, it took...
Read full review of Splunk Enterprise Security »
Filip Stojkovski
VP - Security Automation Lead at a financial services firm
The technical support is good.
Read full review of Splunk SOAR »
Mohan Battu
Project Lead at a computer software company
The customer service and support are good.
Read full review of Splunk Enterprise Platform »
MarcoDi Gioia
Security Consultant at Sitael
The technical support experience is moderate. It can take a long time to resolve issues, and I often need to explain...
Read full review of Splunk Enterprise Security »
Anonymous User
Project manager at a computer software company
The technical support is among the best in the market. While we didn't have extensive interactions with the support...
Read full review of Splunk Enterprise Security »
Anonymous User
Senior InfoSec Manager at a pharma/biotech company
Base-level support is suboptimal. Enterprise customers need the premium support package. Responses are often delayed,...
Read full review of Splunk Cloud Platform »
Dimitar Simidchiev
Security Analytics innovation lead at a pharma/biotech company
I rate Splunk support seven out of 10. There is a little room for improvement. We always start with junior support...
Read full review of Splunk Enterprise Security »
Rishi Raval
Officer at State Street
I work with a lot of Splunk’s support people. I like them. They're all good.
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Splunk engineer at a computer software company
Support is an area I have not really reached out to on behalf of our customers. I usually just go to Splunk Answers...
Read full review of Splunk Infrastructure Monitoring »
Anonymous User
Manager Product Security and Operations at a computer software company
I haven't had much direct interaction with customer service and technical support. Our central Splunk team manages...
Read full review of Splunk SOAR »
Anonymous User
Manager - Anti-Fraud Strategy & System Solution Officer at a financial services firm
I rarely communicate with the Splunk headquarters, usually interacting with the local implementer.
Read full review of Splunk Enterprise Platform »
Anonymous User
Security Operation Center Analyst at Sadad
We don't use technical support because we are under sanction. We use our own knowledge and team to implement and to...
Read full review of Splunk Infrastructure Monitoring »
Bavan Balakrishnan
Security Architect at XVE Security
The technical support team's initial response is too late. I rate the solution's technical support a five or six out...
Read full review of Splunk Enterprise Platform »
Anonymous User
Tech Director at a government
Splunk's support is great and amazing. The people we work with in our corporate environment are top-tier experts....
Read full review of Splunk Enterprise Security »
Anonymous User
Director - Application Services, DevOps(Application Support, Build/Deployment), Environment Support at a financial services firm
I have not needed to use the support.
Read full review of Splunk Cloud Platform »
Anonymous User
Information Security Engineer at a educational organization
They are good. We have a huge team of Splunk engineers within our company. Some of them are contractors, and some of...
Read full review of Splunk Enterprise Security »
Anonymous User
Cloud Cybersecurity Engineer at a tech services company
Their support is excellent. Every case I ever had to put in has been handled and resolved in a matter that I would...
Read full review of Splunk Enterprise Security »
Gopinath Jyothi.
Splunk Architect at a tech vendor
The technical support is good, but not excellent.
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Lead Information Security Specialist at a tech services company
I do not have to deal with them, so I do not have any information. Our administrators handle that side of things.
Read full review of Splunk Enterprise Security »
JimHudson
IT at a non-tech company
Splunk's customer service and technical support have been good, and we don't have any complaints. We have a good...
Read full review of Splunk ITSI (IT Service Intelligence) »
Nilesh Bhate
Delivery Partner APAC and MEA at Tata Consultancy
Splunk's technical support is very fast.
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Senior Analyst at a computer software company
I rate Splunk support 10 out of 10. Splunk has better support than other vendors I've worked with. It's better than...
Read full review of Splunk Enterprise Security »
Anonymous User
Systems/Applications Specialist
Customer Service: Splunk have dedicated staff trying to change the world for the better. Technical Support: Splunk...
Read full review of Splunk Enterprise Security »
Anonymous User
Account Manager at a tech services company
Professional support is great, but too expensive. Otherwise content published over website is good.
Read full review of Splunk Enterprise Security »
Anonymous User
Infrastructure Engineer at a insurance company
The quality of the answer has been good. We have had to leverage the support only a small number of times. We found...
Read full review of Splunk Cloud Platform »
Shubham Sinha.
Sr. Principal Info Sec Analyst at a tech vendor
We have contacted their tech support many times. They are readily available if I raise a P-1 ticket, because SOAR is...
Read full review of Splunk SOAR »
Anonymous User
CEO
The support is sufficient and responsive. We already know the product so we do not need to consult with them often....
Read full review of Splunk Infrastructure Monitoring »
Anonymous User
CTO at a computer software company
Based on the few problems that we have had, I would rate them a seven out of ten. For an issue, we did not get the...
Read full review of Splunk Enterprise Security »
Anonymous User
IT Operation Manager at a tech services company
Many years ago, when VictorOps was a standalone company, when it was not part of Splunk, their support was more...
Read full review of Splunk On-Call »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.