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ServiceNow vs Splunk

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
ServiceNow
Based on 466 reviews.
Splunk
Based on 562 reviews.
Latest Research
Overview
ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Information Not Available
Sample Customers
Loom Systems
Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
ServiceNow IT Operations Management
servicenow, TransAlta, NATS, Symantec
ServiceNow Security Operations
DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
ServiceNow Cloud Observability
InVision, Twilio, Lyft, Yext, DigitalOcean,
Splunk ITSI (IT Service Intelligence)
TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
Splunk APM
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Splunk Infrastructure Monitoring
Entrust Datacard
Splunk SOAR
Recorded Future, Blackstone
Popular Solutions
Top Industries
Educational Organization
18%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
15%
Computer Software Company
14%
Government
9%
Manufacturing Company
8%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
Review 1 of 5
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
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