AppDynamics Browser Real-User Monitoring Reviews

Name: AppDynamics Browser Real-User Monitoring
Brand: AppDynamics
Rating: 4.1 (15 reviews)

4.1 out of 5

15 reviews
93% willing to recommend

701 followers

What is AppDynamics Browser Real-User Monitoring?

How do real users experience your browser-based applications? Using browser real-user monitoring follow their journey and optimize their experience with powerful end-to-end performance management that rapidly identifies application issues and relevant business transactions, and dramatically reduces MTTR.

Get the AppDynamics Browser Real-User Monitoring Buyer's Guide and find out what your peers are saying about AppDynamics Browser Real-User Monitoring, New Relic, Elastic Observability and more!

AppDynamics Browser Real-User Monitoring is the #37 ranked solution in APM tools. PeerSpot users give AppDynamics Browser Real-User Monitoring an average rating of 8.2 out of 10. AppDynamics Browser Real-User Monitoring is most commonly compared to New Relic: AppDynamics Browser Real-User Monitoring vs New Relic. AppDynamics Browser Real-User Monitoring is popular among the large enterprise segment, accounting for 78% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 30% of all views.

Buyer's Guide

AppDynamics Browser Real-User Monitoring

February 2025

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Helped 832,138 peers since 2012

Featured reviews

Nuno Rosa

Principal Consultant at Infosys

As AppDynamics partners, we are fully aware of the roadmap, but I would like them to enhance their SAP monitoring. One of the features that I would like to see is centralized agent management in the platform console. While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support.

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EmilSiric

Regional Director (CEER) at Perform IT Ltd

The most valuable feature is the capability to automatically detect and identify encounter rates and problematic sections within transactions. This encompasses all systems, code, APIs, analyses, metrics, and baselines. While this feature remains unchanged, envisioning the ability to effortlessly identify slow transactions and potential causes stands out as an invaluable option. Essentially, it streamlines the management of end-to-end transactions, facilitating seamless troubleshooting and optimization. The standout feature for real-time performance monitoring in this tool is its ability to seamlessly correlate frontend and backend functions. It provides a comprehensive view across all layers and systems, enabling users to swiftly identify the root cause of any issues. This primary function is particularly valuable, offering precise insights into problem areas and bottlenecks. Additionally, the tool facilitates the identification of peak times and other performance patterns. The page load time traffic analysis feature has been instrumental in assisting our customers with optimizing the web experience for their users. It enables the identification of slow sessions and offers insights into the factors influencing page load times. One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website. This capability provides insights into where users encounter obstacles or drop off, allowing for targeted optimization efforts. For instance, in an e-commerce setting, it's possible to pinpoint precisely where users abandon their purchases or encounter difficulties, facilitating improvements in those specific areas of the user journey.

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CanselÖzcan

TechOPS Division Manager at Onotio Teknoloji

AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine.

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AppDynamics Browser Real-User Monitoring mindshare

As of February 2025, the mindshare of AppDynamics Browser Real-User Monitoring in the Application Performance Monitoring (APM) and Observability category stands at 0.2%, down from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

PeerAnalyst reports

Type	Title	Date
Category	Application Performance Monitoring (APM) and Observability	Feb 1, 2025	Download
Product	Reviews, tips, and advice from real users	Feb 1, 2025	Download
Comparison	AppDynamics Browser Real-User Monitoring vs Datadog	Feb 1, 2025	Download
Comparison	AppDynamics Browser Real-User Monitoring vs Dynatrace	Feb 1, 2025	Download
Comparison	AppDynamics Browser Real-User Monitoring vs Azure Monitor	Feb 1, 2025	Download

Title	Rating	Mindshare	Recommending
New Relic	4.2	7.4%	94%	158 interviews Add to research
Elastic Observability	3.9	5.8%	84%	27 interviews Add to research

Valuable Features

AppDynamics Browser Real-User Monitoring excels in tracking real-time user interactions, session monitoring, and page rendering analysis. It provides insights for pinpointing performance issues, identifying geographical problem areas, and analyzing end-user paths. Users benefit from detailed visibility into transactions, intuitive workflows, and front-end/backend correlation for seamless troubleshooting. The platform scales effectively, offering region-based analysis and data download options. Its intuitive mapping enhances user journey understanding, helping improve application performance and user experience.

"The customer service and support are helpful and responsive."
"The feature that I appreciate in AppDynamics Browser Real-User Monitoring is the intuitive and user-friendly dynamic mapping it creates for workflows."
"One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website."

Room for Improvement

AppDynamics Browser Real-User Monitoring should enhance desktop monitoring, improve integration, and support mobile testing. Addressing monitoring without an agent and enhancing the interface are necessary. The need for centralized agent management and better documentation is critical. Improvements should also include customizable dashboards, better segmentation options, and efficient handling of IIS configurations. It should expand monitoring to cover the internet layer, third-party visibility, and require less dependency on agents to enhance application performance.

"One aspect that requires improvement is the agent. Without an agent, gathering sufficient information on applications is challenging. Additionally, the agent sometimes creates performance issues in production environments."
"One aspect that requires improvement is the agent. Without an agent, gathering sufficient information on applications is challenging."
"The pricing falls within the mid-range category."

ROI

ROI from AppDynamics Browser Real-User Monitoring is positive. Users found value in the insights and data provided by the tool, which helped them optimize their websites and improve user experience. The monitoring capabilities helped identify and resolve issues quickly, leading to increased efficiency and cost savings. Users also appreciated the intuitive interface and ease of use, allowing them to easily navigate and analyze the data.

Pricing

Enterprise users of AppDynamics Browser Real-User Monitoring noted its pricing is high, often requiring annual subscriptions. The system offers both agent-based and infrastructure-based licensing, with costs relative to usage levels. Licenses may hinge on page views or CPU cores, with premium prices justifying robust features. While some find its token-based model complex, it unifies web and mobile monitoring. Despite high costs, users feel the value aligns with the investment, establishing it as a worthy contender against competitors.

"The pricing needs to come down."
"We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website."
"AppDynamics does not usually do monthly payments. They do it on an annual basis, at the very least."

Popular Use Cases

Organizations leverage AppDynamics Browser Real-User Monitoring for various purposes, including gaining insights into performance and user behavior, monitoring end-to-end user experiences, and ensuring application efficiency. They implement it for web and mobile app monitoring, primarily in sectors like banking and insurance, to improve transaction speed, capture interactions, and optimize user journeys. This tool aids in error detection, response time analysis, and issue alerts, providing comprehensive tracking from frontend to backend.

Service and Support

AppDynamics Browser Real-User Monitoring has a mixed reception for customer service and support. Some find it responsive and professional, rating it highly, while others note a need for improved speed and technical knowledge. Some users report good communication during support interactions, and global support quality is praised, especially at the premier level. Support availability is generally consistent, but opinions vary on the effectiveness and user experience.

Deployment

Some found AppDynamics Browser Real-User Monitoring's setup easy, deploying automatically or within minutes, while others faced challenges requiring vendor support. Methodologies varied; simpler for SaaS but complex for secure environments or customized applications. Timeframes ranged from a few hours to several months. Some teams handled manual or automatic injection based on application type, involving multiple stakeholders for comprehensive setup. Ratings for ease varied, with some users needing substantial support to complete installation.

Scalability

AppDynamics Browser Real-User Monitoring is recognized for its scalability. Users note that it can handle significant growth, adding nodes and clients with ease. Companies with large user bases experience no issues. The maturity and broad usability allow an increase in scale without affecting environments. The process involves adding more licenses, making adjustments seamless. While some mention a lack of Docker support, the general perception rates its scalability highly.

Stability

Users find AppDynamics Browser Real-User Monitoring stable, but there's room for improvement. Some experience no issues, rating stability high, while others note occasional performance and agent disruptions. Engineers apply workarounds for tracking, awaiting better integration with LoadRunner. Performance differs based on geographic locations, impacting speed. Despite some performance loading issues, stability receives high marks, with frequent feature updates contributing to its robustness. Overall, experiences vary but trend toward reliability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our AppDynamics Browser Real-User Monitoring Buyer's Guide for additional reliable information.