ITRS Geneos vs Splunk AppDynamics comparison

ITRS and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. ITRS is ranked #26 with an average rating of 7.0, while Splunk is ranked #3 with an average rating of 8.5. ITRS holds a 1.4% mindshare in APM, compared to Splunk’s 5.0% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 91% of Splunk users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

3,824 Views
2,148 Comparison Views

96% willing to recommend

Splunk AppDynamics

Read 244 Splunk AppDynamics reviews

14,857 Views
9,438 Comparison Views

91% willing to recommend

ITRS Geneos

Splunk AppDynamics

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 6, 2025

Splunk AppDynamics and ITRS Geneos compete in the application performance monitoring and IT infrastructure management category. AppDynamics appears to have an edge due to its extensive feature set, including detailed transaction tracking and a broad range of deployment options.

Features: Splunk AppDynamics specializes in transaction tracking, JVM monitoring, and database performance with detailed metrics and transaction snapshots to solve complex issues. It also provides extensive insights into application environments through a common interface. ITRS Geneos offers real-time monitoring with customizable dashboards and integration capabilities, utilizing lightweight agents ideal for financial institutions seeking stability and scalability.

Room for Improvement: AppDynamics users suggest improvements in UI navigation and real-time data visibility, alongside better integration with network tools. ITRS Geneos could enhance its historical reporting and streamline its configuration process, with more API integration support and simpler dashboard customization. Both tools could benefit from increased user-friendliness to tackle their learning curves.

Ease of Deployment and Customer Service: AppDynamics offers flexible deployment across public, hybrid, and on-premises environments, receiving high marks for its deployment options, although some users report slow customer service response times. ITRS Geneos is primarily used in on-premises settings, excelling in customer service with a focus on rapid issue resolution and strong support.

Pricing and ROI: AppDynamics is often considered expensive due to its complex licensing model, but customers find value in reduced downtime and improved application performance, making the cost justifiable. Geneos, while also carrying a premium price, offers substantial value in preventing critical failures and enhancing productivity, especially for large financial operations. Both require careful negotiation to maximize cost-effectiveness for their extensive features.

To learn more, read our detailed ITRS Geneos vs. Splunk AppDynamics Report (Updated: January 2025).

Buyer's Guide

ITRS Geneos vs. Splunk AppDynamics

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

26th

Ranking in IT Infrastructure Monitoring

31st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (47th)

Splunk AppDynamics

Ranking in Application Performance Monitoring (APM) and Observability

3rd

Ranking in IT Infrastructure Monitoring

4th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

244

Ranking in other categories

IT Operations Analytics (2nd), Mobile APM (2nd), Container Monitoring (3rd)

Mindshare comparison

As of February 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.4%, up from 1.3% compared to the previous year. The mindshare of Splunk AppDynamics is 5.0%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Muhammad Zeeshan Siddiqui

Head of Technology and Services at arwentech

Dynamic mapping enhances workflows that are user-friendly

One aspect that requires improvement is the agent. Without an agent, gathering sufficient information on applications is challenging. Additionally, the agent sometimes creates performance issues in production environments. If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems. Moving to an agentless solution, like what some competitors are doing, would be beneficial.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."

"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

More ITRS Geneos pros

"AppDynamics has a very broad range of supported technologies, and it's user-friendly. It looks nice, and it's easy to sell the solution to the stakeholders when we can visualize how the website is working. For example, where we have any problems through visual analytics."

"The most valuable feature in AppDynamics is the identifying of the slow responses. Additionally, it is easy to use."

"The most valuable feature of AppDynamics is Proactive Monitoring and Alerting."

"The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."

"In the case of a mobile banking application, AppDynamics Mobile Real-User Monitoring successfully reduced the response time from eight seconds to just one second. In another example, the tool identified an issue within the mobile app, causing lost transactions in the billing system."

"The correlation feature available with AppDynamics Server Monitoring is absent in other competitive solutions"

"The alert mechanism in AppDynamics enhances server management tasks by using agents installed on each server."

"Technical support is helpful."

More Splunk AppDynamics pros

Cons

"The ITA, the post-incident analytics, could be improved."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"The main feature that needs work is the Dashboard designer."

"It needs to be easier to configure, especially with the JMX plugins."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

More ITRS Geneos cons

"The integration with cloud services is still pending with AppDynamics. We would like the product to be serverless."

"The tool is expensive."

"AppDynamics Database Monitoring could improve the price of the solution, it is costly."

"The overall performance of this solution could be improved. The hot-hot infrastructure features could also be improved."

"An area that has room for improvement on the CR and ERP would be the addition of monitoring of the internal solution. For example, you can monitor the day-to-day and everything in the transactions with AppDynamics, but there's also a lot going on in the kernel itself that you cannot monitor. The automation needs to improve as well. As it stands, a lot of customization needs to happen before you can use AppDynamics."

"I would like to see accommodation for millisecond granularity, as we only have one-second granularity now."

"The integration part in AppDynamics with other systems is an area with a little difficulty, especially when it comes to the configuration area. The integration of AppDynamics with other products takes a lot of time."

"They need to improve the consolidation of agents for the agent's installation process."

More Splunk AppDynamics cons

Pricing and Cost Advice

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"The pricing seems reasonable. We're happy enough with it."

"Pricing and licensing is based on the requirements."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

More ITRS Geneos pricing and cost advice

"It's a very expensive product. Each of the licenses after this month for one server is around $9,000 or $10,000."

"AppDynamics Database Monitoring is expensive. I rate it a seven to eight out of ten."

"The product is a bit expensive compared to other tools."

"AppDynamics Server Monitoring is an expensive solution."

"The pricing model for AppDynamics could be better. You have to subscribe to a yearly or a three-year licensing, which isn't very handy. The solution is one of the most expensive in the market today."

"It could be cheaper. It's a little cost prohibitive. There are so many features that also show a lot of value, but it’s not always easy to justify the cost."

"I would say the solution is affordable because it is widely used across financial service sectors."

"It is not a cheap tool, but you also save in manpower to setup because it is easy and fast. At the end of the day, I think the revenue is much better. BUT, they have an awful co-term mode of licensing."

More Splunk AppDynamics pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

77%

Computer Software Company

University

Real Estate/Law Firm

Educational Organization

48%

Financial Services Firm

16%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit

Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...

See all answers

What do you like most about AppDynamics?

The solution saves time and cost.

See all answers

Comparisons

Dynatrace vs ITRS Geneos

Compared 25% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Prometheus vs ITRS Geneos

Compared 10% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 7% of the time

More ITRS Geneos Competitors

Dynatrace vs Splunk AppDynamics

Compared 17% of the time

Datadog vs Splunk AppDynamics

Compared 9% of the time

Splunk Enterprise Security vs Splunk AppDynamics

Compared 8% of the time

New Relic vs Splunk AppDynamics

Compared 7% of the time

SolarWinds Server and Application Monitor vs Splunk AppDynamics

Compared 5% of the time

More Splunk AppDynamics Competitors

Product Reports

Buyer's Guide

ITRS Geneos

January 2025

Download ITRS Geneos product report

Buyer's Guide

Splunk AppDynamics

February 2025

Download Splunk AppDynamics product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.

AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.

What are the key features of AppDynamics?

Real-time Performance Monitoring: Offers immediate insights into application behavior.
Business Transaction Tracking: Tracks transactions from start to finish for bottleneck identification.
JVM Memory Monitoring: Provides detailed JVM metrics and memory use information.
Deep-dive Diagnostics: Enables in-depth analysis of code and stack traces.
Adaptable Dashboards: Customizable views for better data interpretation.

How does AppDynamics benefit users?

Improved Incident Resolution: Faster problem detection and solution implementation.
Enhanced Application Performance: Real-time monitoring optimizes system operations.
Comprehensive Visibility: Provides a full view of application infrastructure.
Informed Decision Making: Detailed analytics guide performance improvements.
Customer Satisfaction: Enhances user experience through faster issue resolutions.

In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.

Splunk

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Buyer's Guide

ITRS Geneos vs. Splunk AppDynamics

January 2025

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