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Datadog vs ITRS Geneos comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
7.6
Datadog's customer service is generally praised for responsiveness and expertise, though some users note delays and lack of phone support.
No sentiment score available
 

Room For Improvement

No sentiment score available
Sentiment score
5.6
Datadog users face challenges with billing, integration, interface complexity, and desire more flexibility, support, and improved features.
No sentiment score available
 

Scalability Issues

No sentiment score available
Sentiment score
7.9
Datadog offers scalable performance and customization but users should monitor rising costs and potential challenges with complex architectures.
No sentiment score available
 

Setup Cost

No sentiment score available
Sentiment score
6.3
Datadog's pricing varies by organization size, requiring careful monitoring and planning due to complex usage-based billing and potential hidden costs.
No sentiment score available
 

Stability Issues

No sentiment score available
Sentiment score
8.0
Datadog is praised for its stability and reliable performance, effectively managing disruptions and supporting diverse operational needs.
No sentiment score available
 

Valuable Features

No sentiment score available
Sentiment score
8.4
Datadog excels in real-time monitoring, intuitive interface, robust integrations, efficient alerts, and comprehensive performance tracking and system reliability.
No sentiment score available
 

Categories and Ranking

Juniper Mist Premium Analytics
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Ranking in Network Monitoring Software
58th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Datadog
Ranking in Network Monitoring Software
2nd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
187
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (1st), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (6th)
ITRS Geneos
Ranking in Network Monitoring Software
26th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (19th), IT Infrastructure Monitoring (22nd)
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
Durai CT - PeerSpot reviewer
A stable, scalable, and flexible monitoring tool
Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Educational Organization
37%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
7%
Financial Services Firm
76%
Computer Software Company
6%
University
4%
Real Estate/Law Firm
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems,...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several time...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was t...
What do you like most about ITRS Geneos?
I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good op...
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offe...
 

Also Known As

No data available
No data available
Geneos
 

Overview

 

Sample Customers

Information Not Available
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about Datadog vs. ITRS Geneos and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.