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Pros & Cons summary

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Prominent pros & cons

PROS

Netprobe is lightweight, using fewer system resources compared to agents from most monitoring tools and requires less effort to install on monitored servers.
Active Console features exceptional filtering capabilities, allowing users to customize what data they see in real-time.
Gateway-SQL enhances functionality by enabling the merging of different data views and simplifying complex data comparisons.
ITRS Geneos offers broad scope and customization potential, capable of covering a wide array of use cases through user-defined scripts and complex rule setups for alerts.
ITRS Geneos features robust stability and easy implementation, allowing for quick setup and effective real-time monitoring across various environments such as electronic trading and algorithmic trading.

CONS

ITRS Geneos needs more ability to clone aspects of an implementation for rapid scaling, especially when implementing things on new servers or gateways.
The deployment method for upgrading ITRS Geneos is tricky and requires a lot of manual effort, which could be more automated.
There is room for improvement in the log file handling of ITRS Geneos, especially in doing pre-runs on log files to check regular expressions before releasing them into production.
ITRS Geneos needs to develop an app for mobile phone integration to increase accessibility without requiring a big client installation.
ITRS Geneos lacks historical model data for observability based on time series, making it difficult to view data over time.
 

ITRS Geneos Pros review quotes

reviewer1533456 - PeerSpot reviewer
Mar 17, 2021
The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses.
reviewer2043804 - PeerSpot reviewer
Jan 18, 2023
I always appreciate Geneos's stability and ease of use.
Sanket - PeerSpot reviewer
Dec 13, 2022
One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support.
Learn what your peers think about ITRS Geneos. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
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reviewer1348830 - PeerSpot reviewer
May 13, 2020
The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs.
Durai CT - PeerSpot reviewer
Dec 14, 2022
The great advantage of this tool is real-time monitoring.
SW
Apr 8, 2019
It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces.
CB
May 6, 2020
The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems.
RN
Jul 13, 2022
The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want.
reviewer2127225 - PeerSpot reviewer
Mar 16, 2023
It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console.
JacquesViljoen - PeerSpot reviewer
Sep 21, 2022
The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable.
 

ITRS Geneos Cons review quotes

reviewer1533456 - PeerSpot reviewer
Mar 17, 2021
Mobile phone integration is probably not as rich as it could be.
reviewer2043804 - PeerSpot reviewer
Jan 18, 2023
For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version.
Sanket - PeerSpot reviewer
Dec 13, 2022
I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself.
Learn what your peers think about ITRS Geneos. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,192 professionals have used our research since 2012.
reviewer1348830 - PeerSpot reviewer
May 13, 2020
They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome.
Durai CT - PeerSpot reviewer
Dec 14, 2022
ITRS Geneos cloud monitoring is very weak and can use improvement.
SW
Apr 8, 2019
Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring.
CB
May 6, 2020
One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done.
RN
Jul 13, 2022
ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos.
reviewer2127225 - PeerSpot reviewer
Mar 16, 2023
Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs.
JacquesViljoen - PeerSpot reviewer
Sep 21, 2022
For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap.