IBM Tivoli Composite Application Manager vs ITRS Geneos comparison

IBM and ITRS are both solutions in the Application Performance Monitoring (APM) and Observability category. IBM is ranked #59 with an average rating of 6.0, while ITRS is ranked #19 with an average rating of 7.7. IBM holds a 0.2% mindshare in APM, compared to ITRS’s 1.3% mindshare. Additionally, 50% of IBM users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

IBM Tivoli Composite Applic...

Read 2 IBM Tivoli Composite Application Manager reviews

608 Views
369 Comparison Views

50% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

3,666 Views
2,053 Comparison Views

96% willing to recommend

IBM Tivoli Composite Applic...

ITRS Geneos

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Executive SummaryUpdated on Jul 24, 2024

IBM Tivoli Composite Application Manager and ITRS Geneos are both capable application monitoring solutions. User reviews indicate that ITRS Geneos holds an advantage in features and user satisfaction, whereas IBM Tivoli Composite Application Manager excels in support.

What features are offered by IBM Tivoli Composite Application Manager in comparison to ITRS Geneos?

IBM Tivoli Composite Application Manager offers comprehensive monitoring capabilities, integration features, and strong support. ITRS Geneos features robust real-time monitoring, flexibility, and superior feature richness and adaptability.

What areas of improvement can be found in IBM Tivoli Composite Application Manager in comparison to ITRS Geneos?

IBM Tivoli Composite Application Manager requires enhancements in scalability, more intuitive configuration processes, and better deployment efficiency. ITRS Geneos needs improved documentation, streamlined updates, and simpler configurations.

How is the ease of deployment and customer service of IBM Tivoli Composite Application Manager in comparison to ITRS Geneos?

IBM Tivoli Composite Application Manager has a lengthy deployment process but offers robust support. ITRS Geneos boasts smoother deployments and efficient customer service but sometimes requires intervention due to complexities.

What setup costs and ROI can be seen with IBM Tivoli Composite Application Manager in comparison to ITRS Geneos?

IBM Tivoli Composite Application Manager users find the pricing justified due to extensive support and strong ROI. ITRS Geneos users consider the pricing high but warranted because of unmatched features and efficient ROI.

To learn more, read our detailed IBM Tivoli Composite Application Manager vs. ITRS Geneos Report (Updated: January 2025).

Buyer's Guide

IBM Tivoli Composite Application Manager vs. ITRS Geneos

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Tivoli Composite Applic...

Ranking in Application Performance Monitoring (APM) and Observability

59th

Average Rating

6.6

Reviews Sentiment

4.3

Number of Reviews

Ranking in other categories

No ranking in other categories

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

19th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (25th), IT Infrastructure Monitoring (19th)

Mindshare comparison

As of February 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of IBM Tivoli Composite Application Manager is 0.2%, down from 0.2% compared to the previous year. The mindshare of ITRS Geneos is 1.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Christian Campos

Sales manager at Prodeo Innovation

Integrates well with IBM technologies, but it's outdated and lacks essential features

Implementing synthetic monitoring for our Internet banking site has been challenging. The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively. I have concerns about the complexity of the tool and the challenges in managing it effectively. The support provided is not satisfactory, and the specialists available lack sufficient training and expertise in using the tool.

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used."

"The solution is very stable. We never had any issues with stability."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"I always appreciate Geneos's stability and ease of use."

More ITRS Geneos pros

Cons

"The user interface was not good."

"The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively."

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"Mobile phone integration is probably not as rich as it could be."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

More ITRS Geneos cons

Pricing and Cost Advice

"I would rate the pricing a nine to ten. It is very expensive."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"I can say it's not that cheap because the licensing is a little bit costly"

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"You will get the best price if you get a single global deal."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"The pricing seems reasonable. We're happy enough with it."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

39%

Government

Computer Software Company

Non Profit

Financial Services Firm

78%

Computer Software Company

University

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM Tivoli Composite Application Manager?

IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used.

See all answers

What needs improvement with IBM Tivoli Composite Application Manager?

See all answers

What advice do you have for others considering IBM Tivoli Composite Application Manager?

I would rate IBM Tivoli Composite Application Manager a six out of ten. The monitoring tool we currently use is outdated and lacks essential features for monitoring customer experience. We face lim...

See all answers

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

Comparisons

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Compared 25% of the time

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Compared 14% of the time

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Compared 14% of the time

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Compared 10% of the time

Datadog vs ITRS Geneos

Compared 9% of the time

More ITRS Geneos Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

February 2025

IBM Tivoli Composite Application Manager report

Download IBM Tivoli Composite Application Manager product report

Buyer's Guide

ITRS Geneos

January 2025

Download ITRS Geneos product report

Also Known As

Tivoli Composite Application Manager

Geneos

Overview

IBM Tivoli Composite Application Manager for Application Diagnostics on z/OS manages real-time problem detection, analysis, and repair to help maintain the availability, performance and general health of on-demand composite applications. it can gain in-depth diagnostic information for specific application requests to identify the root cause of problems. This software provides a consistent way to manage composite applications throughout Java EE application environments. Set alerts to help detect and fix potentially troublesome situations before they affect users. It can resolve performance issues faster and reduce downtime costs.

IBM

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

Michelin Tire Corp

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

IBM Tivoli Composite Application Manager vs. ITRS Geneos

January 2025

Free Report: IBM Tivoli Composite Application Manager vs. ITRS Geneos

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