IBM Tivoli Composite Application Manager vs ITRS Geneos comparison

IBM and ITRS are both solutions in the Application Performance Monitoring (APM) and Observability category. IBM is ranked #59 with an average rating of 6.0, while ITRS is ranked #19 with an average rating of 7.6. IBM holds a 0.2% mindshare in APM, compared to ITRS’s 1.4% mindshare. Additionally, 50% of IBM users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

IBM Tivoli Composite Applic...

Read 2 IBM Tivoli Composite Application Manager reviews

693 Views
430 Comparison Views

50% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

3,955 Views
2,178 Comparison Views

96% willing to recommend

IBM Tivoli Composite Applic...

ITRS Geneos

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Executive SummaryUpdated on Jul 24, 2024

IBM Tivoli Composite Application Manager and ITRS Geneos are both capable application monitoring solutions. User reviews indicate that ITRS Geneos holds an advantage in features and user satisfaction, whereas IBM Tivoli Composite Application Manager excels in support.

What features are offered by IBM Tivoli Composite Application Manager in comparison to ITRS Geneos?

IBM Tivoli Composite Application Manager offers comprehensive monitoring capabilities, integration features, and strong support. ITRS Geneos features robust real-time monitoring, flexibility, and superior feature richness and adaptability.

What areas of improvement can be found in IBM Tivoli Composite Application Manager in comparison to ITRS Geneos?

IBM Tivoli Composite Application Manager requires enhancements in scalability, more intuitive configuration processes, and better deployment efficiency. ITRS Geneos needs improved documentation, streamlined updates, and simpler configurations.

How is the ease of deployment and customer service of IBM Tivoli Composite Application Manager in comparison to ITRS Geneos?

IBM Tivoli Composite Application Manager has a lengthy deployment process but offers robust support. ITRS Geneos boasts smoother deployments and efficient customer service but sometimes requires intervention due to complexities.

What setup costs and ROI can be seen with IBM Tivoli Composite Application Manager in comparison to ITRS Geneos?

IBM Tivoli Composite Application Manager users find the pricing justified due to extensive support and strong ROI. ITRS Geneos users consider the pricing high but warranted because of unmatched features and efficient ROI.

To learn more, read our detailed IBM Tivoli Composite Application Manager vs. ITRS Geneos Report (Updated: October 2024).

Buyer's Guide

IBM Tivoli Composite Application Manager vs. ITRS Geneos

October 2024

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Categories and Ranking

IBM Tivoli Composite Applic...

Ranking in Application Performance Monitoring (APM) and Observability

59th

Average Rating

6.6

Reviews Sentiment

4.3

Number of Reviews

Ranking in other categories

No ranking in other categories

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

19th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (26th), IT Infrastructure Monitoring (22nd)

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of IBM Tivoli Composite Application Manager is 0.2%, down from 0.3% compared to the previous year. The mindshare of ITRS Geneos is 1.4%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Christian Campos

Sales manager at Prodeo Innovation

Integrates well with IBM technologies, but it's outdated and lacks essential features

Implementing synthetic monitoring for our Internet banking site has been challenging. The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively. I have concerns about the complexity of the tool and the challenges in managing it effectively. The support provided is not satisfactory, and the specialists available lack sufficient training and expertise in using the tool.

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Durai CT

Head FM Monitoring at a financial services firm with 10,001+ employees

A stable, scalable, and flexible monitoring tool

Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used."

"The solution is very stable. We never had any issues with stability."

"The clean and colorful UI and easy to use options like snooze and active times."

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

More ITRS Geneos pros

Cons

"The user interface was not good."

"The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

More ITRS Geneos cons

Pricing and Cost Advice

"I would rate the pricing a nine to ten. It is very expensive."

"I can say it's not that cheap because the licensing is a little bit costly"

"Pricing and licensing is based on the requirements."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"You will get the best price if you get a single global deal."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

35%

Government

11%

Computer Software Company

Insurance Company

Financial Services Firm

76%

Computer Software Company

University

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM Tivoli Composite Application Manager?

IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used.

See all answers

What needs improvement with IBM Tivoli Composite Application Manager?

See all answers

What advice do you have for others considering IBM Tivoli Composite Application Manager?

I would rate IBM Tivoli Composite Application Manager a six out of ten. The monitoring tool we currently use is outdated and lacks essential features for monitoring customer experience. We face lim...

See all answers

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

Comparisons

Dynatrace vs IBM Tivoli Composite Application Manager

Compared 39% of the time

IBM Application Performance Management vs IBM Tivoli Composite Application Manager

Compared 24% of the time

Azure Monitor vs IBM Tivoli Composite Application Manager

Compared 22% of the time

IBM Instana Observability vs IBM Tivoli Composite Application Manager

Compared 15% of the time

More IBM Tivoli Composite Application Manager Competitors

Dynatrace vs ITRS Geneos

Compared 24% of the time

AppDynamics vs ITRS Geneos

Compared 14% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Prometheus vs ITRS Geneos

Compared 11% of the time

Datadog vs ITRS Geneos

Compared 9% of the time

More ITRS Geneos Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

November 2024

IBM Tivoli Composite Application Manager report

Download IBM Tivoli Composite Application Manager product report

Buyer's Guide

ITRS Geneos

October 2024

Download ITRS Geneos product report

Also Known As

Tivoli Composite Application Manager

Geneos

Learn More

IBM

ITRS

Overview

IBM Tivoli Composite Application Manager for Application Diagnostics on z/OS manages real-time problem detection, analysis, and repair to help maintain the availability, performance and general health of on-demand composite applications. it can gain in-depth diagnostic information for specific application requests to identify the root cause of problems. This software provides a consistent way to manage composite applications throughout Java EE application environments. Set alerts to help detect and fix potentially troublesome situations before they affect users. It can resolve performance issues faster and reduce downtime costs.

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

Sample Customers

Michelin Tire Corp

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

IBM Tivoli Composite Application Manager vs. ITRS Geneos

October 2024

Free Report: IBM Tivoli Composite Application Manager vs. ITRS Geneos

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