Implementing synthetic monitoring for our Internet banking site has been challenging. The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively. I have concerns about the complexity of the tool and the challenges in managing it effectively. The support provided is not satisfactory, and the specialists available lack sufficient training and expertise in using the tool.
Unix Platform and Application Server Team Manager at a tech services company with 1,001-5,000 employees
Real User
Jul 31, 2019
The user interface was not good. I haven't used the solution for a while now, but at the time, they didn't have a cloud version. I'm not sure if that changed, but if it hasn't, they need to create a version for the cloud.
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Application Performance Monitoring (APM) and Observability help improve the efficiency of applications by providing visibility and insights into system performance.
Application Performance Monitoring and Observability involve tracking and analyzing the performance of applications and infrastructure. APM focuses on detecting and diagnosing performance issues, while Observability emphasizes gaining insight into the internal state of systems. By combining these approaches, IT teams can ensure...
Implementing synthetic monitoring for our Internet banking site has been challenging. The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively. I have concerns about the complexity of the tool and the challenges in managing it effectively. The support provided is not satisfactory, and the specialists available lack sufficient training and expertise in using the tool.
The user interface was not good. I haven't used the solution for a while now, but at the time, they didn't have a cloud version. I'm not sure if that changed, but if it hasn't, they need to create a version for the cloud.