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ITRS Geneos vs Splunk Enterprise Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (48th), Network Monitoring Software (73rd), IT Infrastructure Monitoring (51st)
Splunk Enterprise Security
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
388
Ranking in other categories
Log Management (1st), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. ITRS Geneos is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 1.0%, down 1.3% compared to last year.
Splunk Enterprise Security, on the other hand, focuses on Security Information and Event Management (SIEM), holds 7.1% mindshare, down 9.2% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
ITRS Geneos1.0%
Dynatrace5.5%
Datadog4.7%
Other88.8%
Application Performance Monitoring (APM) and Observability
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Splunk Enterprise Security7.1%
IBM Security QRadar5.2%
Wazuh4.6%
Other83.1%
Security Information and Event Management (SIEM)
 

Featured Reviews

Sanket - PeerSpot reviewer
Chief Manager at a marketing services firm with 501-1,000 employees
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
Sathis-Kumar - PeerSpot reviewer
Senior Manager at Bank of America
Helps us detect cyber threats quickly and integrate multiple feeds effectively
Overall, the product is good, but when it comes to some infrastructure issues, we have to dig into more logs. There is no straightforward indication of an issue. Health check kind of dashboards are not available. More AI would help us, and more optimization, since security products run more queries. The AI module could suggest solutions, optimizing queries or workload balancing. If the product itself advises on running queries during peak times, it would be similar to what ChatGPT currently offers. We see quite a few issues on stability. Even last week, we faced something, and identifying bottlenecks is not easy. We need more SMEs, and there is no mechanism to tell us about indexer or search head issues. Self-monitoring dashboards could be beneficial. The technical support still requires more improvement. Often, primary support takes a lot of time and forwards most solutions to the engineering side. The primary support team has very limited knowledge to provide.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our support team can monitor our applications and servers easily and we were able to reduce the time in finding errors and providing a solution."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down; it is automatically monitoring everything and reduces manual effort."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"There are lots of free learning materials on their website."
"You can check up on security from the dashboards."
"The scalability of the solution is amazing because it can collect a lot of data and you can have your own structure to monitor this data."
"The visibility is amazing with easy dashboard creation."
"The most valuable features in Splunk Enterprise Security are the cluster capabilities."
"Splunk Enterprise Security enhances business resilience and assists with threat detection by centralizing security data."
"We are satisfied with Splunk Enterprise Security, and it comes with a wide number of out-of-the-box applications which do help us to fix the problems."
"The technical support team at Splunk is highly responsive and knowledgeable."
 

Cons

"Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"Mobile phone integration is probably not as rich as it could be."
"The graphical interface is nice but could be improved."
"The ITA, the post-incident analytics, could be improved."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files."
"I would rate technical support 7/10. It's self-explaining and the support is limited."
"I had issues scaling it and ended up having to distribute the load over seven gateways."
"Sometimes talking through email isn't the most effective method, as they go through troubleshooting steps we've already taken, which requires additional back-and-forth communication."
"Splunk could improve its default machine-learning models. Also, Splunk Enterprise's native threat intelligence isn't that good. I prefer a custom threat intelligence model."
"Security administration and user access control is pretty basic. The user access control could be much more granular, so that the admins can control r/w/x access for specific features of the product like dashboards, etc."
"Splunk Enterprise Security can be improved mainly from the user interface regarding the visualizations. They are working on it, yet there are only five to ten very basic visualizations."
"One main change I would suggest is related to the incident board: when an incident is resolved, it should not appear on the incident board."
"For on-premise, it's more about optimization. With such a heavy byte scale of data that we are operating on, the search for disparate data sometimes takes about a minute. This is understandable considering the amount of data that we are pumping into it. The only optimization that I recommend is better sharding, when it comes to Splunk, so that data retrieval can be faster."
"By comparison, I feel QRadar to be better than Splunk Cloud, since it comes with Watson."
"From the commercial point of view, they have to bring down their costs."
 

Pricing and Cost Advice

"You will get the best price if you get a single global deal."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"The pricing seems reasonable. We're happy enough with it."
"Pricing and licensing is based on the requirements."
"Free Splunk license for PoCs on personal machines and the ability to scale the PoC to an enterprise level app."
"You will eat up whatever you purchase quickly. The level of insights that Splunk empowers is addictive."
"Pricing is probably its weakest spot. As compared to some competitors, Splunk is really expensive."
"It is expensive. I used to buy it early on, but then they combined it into a higher-up organization. They buy it for multiple systems now. Last time, I paid around 60K for it. There is just the licensing fee. That's all."
"The solution is costly."
"The price of Splunk Enterprise Security fluctuates based on the customer, but I believe it's quite costly, especially for our clientele."
"Splunk Enterprise Security is not at all cost-friendly to be deployed in very small enterprises like start-ups."
"Splunk Enterprise Security is expensive but the solution is equipped with a lot of features."
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
63%
Computer Software Company
5%
Construction Company
4%
Outsourcing Company
4%
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
9%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
By reviewers
Company SizeCount
Small Business119
Midsize Enterprise50
Large Enterprise270
 

Questions from the Community

Ask a question
Earn 20 points
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Find out what your peers are saying about ITRS Geneos vs. Splunk Enterprise Security and other solutions. Updated: May 2023.
894,998 professionals have used our research since 2012.