Try our new research platform with insights from 80,000+ expert users

ITRS Geneos vs Splunk Enterprise Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Network Monitoring Software (64th), IT Infrastructure Monitoring (45th)
Splunk Enterprise Security
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
380
Ranking in other categories
Log Management (2nd), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. ITRS Geneos is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 1.0%, down 1.3% compared to last year.
Splunk Enterprise Security, on the other hand, focuses on Security Information and Event Management (SIEM), holds 7.2% mindshare, down 9.8% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
ITRS Geneos1.0%
Dynatrace6.0%
Datadog5.2%
Other87.8%
Application Performance Monitoring (APM) and Observability
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Splunk Enterprise Security7.2%
Wazuh5.8%
IBM Security QRadar5.3%
Other81.7%
Security Information and Event Management (SIEM)
 

Featured Reviews

DeepakR - PeerSpot reviewer
Site Reliability Engineer(Observability) at Sapiens
If one server fails, the agent will automatically be reinstalled
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if there's a 90% error. You need to check which process is consuming more CPU and determine the root cause for yourself. You need to troubleshoot it manually. This legacy system could introduce predictive analysis and root cause identification. They are reluctant to switch to newer solutions, which may require writing queries to fetch data. Manually logging into servers, checking CPU usage, identifying processes, and determining root causes is time-consuming. Once the root cause is identified, the issue can be resolved efficiently. The manual troubleshooting process is time-consuming. The content is not openly available in the market. If you search for it somewhere, it is not readily accessible. If you want to try it out, no trial version is available. Therefore, it will be challenging to learn. Loading ITRS is difficult, as you need to purchase it first. Secondly, only a few people are knowledgeable about ITRS in the market, making it challenging to find resources. Thirdly, the documentation must be well-documented, making finding content or training material hard. The UI also needs to be updated, which adds to the difficulty.
Sathis-Kumar - PeerSpot reviewer
Senior Manager at Bank of America
Helps us detect cyber threats quickly and integrate multiple feeds effectively
Overall, the product is good, but when it comes to some infrastructure issues, we have to dig into more logs. There is no straightforward indication of an issue. Health check kind of dashboards are not available. More AI would help us, and more optimization, since security products run more queries. The AI module could suggest solutions, optimizing queries or workload balancing. If the product itself advises on running queries during peak times, it would be similar to what ChatGPT currently offers. We see quite a few issues on stability. Even last week, we faced something, and identifying bottlenecks is not easy. We need more SMEs, and there is no mechanism to tell us about indexer or search head issues. Self-monitoring dashboards could be beneficial. The technical support still requires more improvement. Often, primary support takes a lot of time and forwards most solutions to the engineering side. The primary support team has very limited knowledge to provide.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."
"Tons of default modules which are available out of the box"
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"I always appreciate Geneos's stability and ease of use."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"The dashboard is amazing. Out-of-the-box dashboard is very good. It is very user-friendly."
"The logs on the solution are excellent."
"Splunk provides immediate visibility into key business metrics and new business insights that deliver immediate value."
"I like the search feature and the indexing. It's very fast and comprehensive."
"The most valuable features include the incident review and Dashboard Studio."
"I have noticed a return on investment with Splunk Enterprise Security, as it delivers substantial value for money."
"We primarily use it to correlate logs throughout the enterprise for both searching and use in investigations."
"An example of how these features benefited my organization is that the mean time to detect compromised accounts from the time that we're able to detect that account and then launch some automation to actually disable the account and work with the end user to fix the issue has gone from taking a couple of days to literally taking two to three minutes."
 

Cons

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"I would like better access to the data that is being collected."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"Features related to content management must be improved."
"The CIM model is the method Splunk uses to normalize data and categorize its important parts, but it is quite complex."
"I've never had too many issues with the stability. Years ago we had indexes crash but that was more on us. We didn't understand how to properly size Splunk."
"Splunk is very expensive. The license is based on the volume of the logs ingested. I was responsible for managing the contract with our service integrator. I don't know the precise details of the competing solution, but I have heard that Splunk is more expensive than others. I don't know what the going rate is on the market, but I think there are at least two competitors that are less expensive. We have experienced a few issues with our service providers in terms of log filtering and ingestion, so we continue to pay a bit more per day for our logs."
"Splunk Enterprise Security can provide more details and help CISOs resolve vulnerability situations better. The reason is that the tools we choose for data analysis and log collection cannot collect all the data and logs. Splunk Enterprise Security should help me with this, but it cannot."
"We usually have to follow up with technical support on our open cases."
"I would like to have fraud detection features. Fraud is within the same turf as with security operations. Fraud and cybersecurity work hand in hand. I would like to have detection capabilities, or at least dashboards in Enterprise Security for fraud."
"Sometimes the communication with support happens with multiple staff. They should reduce the time to resolution."
 

Pricing and Cost Advice

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"I can say it's not that cheap because the licensing is a little bit costly"
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"You will get the best price if you get a single global deal."
"The pricing seems reasonable. We're happy enough with it."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"The pricing seems good relative to the other vendors that we have had here. However, they need to find ways to be more flexible with the licensing and be able to deal with situations where we start generating more logs. Maybe having some controls in the Splunk interface to turn it off, so we don't have to change anything in our application."
"Splunk is really expensive."
"Splunk is expensive based on our current requirements, but it's obviously worth what we pay."
"The license for Splunk Enterprise Security is expensive."
"I think that most of the log analytics solutions are expensive and I'm not sure if it's worth it."
"Splunk Enterprise Security's pricing is based on data volume, which generally suits large enterprises."
"Splunk ES is quite expensive compared to some products on the market."
"It's definitely worth it."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
884,076 professionals have used our research since 2012.
 

Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
68%
Computer Software Company
6%
Construction Company
3%
Outsourcing Company
2%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
By reviewers
Company SizeCount
Small Business112
Midsize Enterprise50
Large Enterprise266
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Find out what your peers are saying about ITRS Geneos vs. Splunk Enterprise Security and other solutions. Updated: May 2023.
884,076 professionals have used our research since 2012.