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ITRS Geneos vs Splunk Enterprise Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (35th), Network Monitoring Software (64th), IT Infrastructure Monitoring (44th)
Splunk Enterprise Security
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
377
Ranking in other categories
Log Management (2nd), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. ITRS Geneos is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 1.0%, down 1.3% compared to last year.
Splunk Enterprise Security, on the other hand, focuses on Security Information and Event Management (SIEM), holds 7.1% mindshare, down 9.8% since last year.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
ITRS Geneos1.0%
Dynatrace6.3%
Datadog5.3%
Other87.4%
Application Performance Monitoring (APM) and Observability
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Splunk Enterprise Security7.1%
Wazuh6.4%
IBM Security QRadar5.4%
Other81.1%
Security Information and Event Management (SIEM)
 

Featured Reviews

DeepakR - PeerSpot reviewer
Site Reliability Engineer(Observability) at Sapiens
If one server fails, the agent will automatically be reinstalled
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if there's a 90% error. You need to check which process is consuming more CPU and determine the root cause for yourself. You need to troubleshoot it manually. This legacy system could introduce predictive analysis and root cause identification. They are reluctant to switch to newer solutions, which may require writing queries to fetch data. Manually logging into servers, checking CPU usage, identifying processes, and determining root causes is time-consuming. Once the root cause is identified, the issue can be resolved efficiently. The manual troubleshooting process is time-consuming. The content is not openly available in the market. If you search for it somewhere, it is not readily accessible. If you want to try it out, no trial version is available. Therefore, it will be challenging to learn. Loading ITRS is difficult, as you need to purchase it first. Secondly, only a few people are knowledgeable about ITRS in the market, making it challenging to find resources. Thirdly, the documentation must be well-documented, making finding content or training material hard. The UI also needs to be updated, which adds to the difficulty.
reviewer1469784 - PeerSpot reviewer
Senior Manager at a financial services firm with 10,001+ employees
Helps us detect cyber threats quickly and integrate multiple feeds effectively
Overall, the product is good, but when it comes to some infrastructure issues, we have to dig into more logs. There is no straightforward indication of an issue. Health check kind of dashboards are not available. More AI would help us, and more optimization, since security products run more queries. The AI module could suggest solutions, optimizing queries or workload balancing. If the product itself advises on running queries during peak times, it would be similar to what ChatGPT currently offers. We see quite a few issues on stability. Even last week, we faced something, and identifying bottlenecks is not easy. We need more SMEs, and there is no mechanism to tell us about indexer or search head issues. Self-monitoring dashboards could be beneficial. The technical support still requires more improvement. Often, primary support takes a lot of time and forwards most solutions to the engineering side. The primary support team has very limited knowledge to provide.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"Tons of default modules which are available out of the box"
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"The great advantage of this tool is real-time monitoring."
"It's very flexible. If you look from the cloud implementation it is there. Reports are made quickly. Unlike other tools, it caters to all kinds of technical information on the front very easily. There's no need to put in any technical information. You can pull on the reports very easily, take action, and notify stakeholders."
"The solution's most valuable feature is the criticality of alerts."
"Splunk Enterprise Security has helped improve my organization's business resilience, as we were able to detect an attack that was happening after hours and prevent it thanks to the detections."
"The correlation searches are most valuable just because we are able to do things like RBA."
"Generally speaking, their support is pretty good and their response time is pretty good."
"Speeds up root cause analysis and can help identify issues that your organization never realized were occurring."
"The most valuable feature is that it brings all of the components necessary to identify, analyze, and respond together."
"The most valuable feature is that it's very good for log aggregation."
 

Cons

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"I would like better access to the data that is being collected."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"The user access control could be much more granular, so that the admins can control r/w/x access for specific features of the product like dashboards, etc."
"One of the improvement points that Enterprise Security could offer is on-prem training, the availability to have a Splunk representative come out to different sites and actually sit down with the organizations and help them understand."
"I find the process for customizing, developing, testing, deploying, and refining detections in Splunk Enterprise Security to be challenging at times. It takes some of our more advanced engineers to be able to work through a lot of those processes."
"It requires a significant amount of relatively complex architecture once you push past the single server instance."
"The pricing can be better."
"It is important to make sure that everything is built off of the threat models and all the underlying items within Splunk."
"There is another new term called benign positives. It is better to clearly identify each definition of those terms since it has not been popular in the industry, and everyone needs to be aware of those things."
"The presence of multiple layers creates a significant challenge for monitoring across cloud environments."
 

Pricing and Cost Advice

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"The pricing seems reasonable. We're happy enough with it."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"Pricing and licensing is based on the requirements."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"You will get the best price if you get a single global deal."
"I think that most of the monitoring solutions are expensive."
"We had a yearly subscription."
"Splunk is not a cheap solution and the license is billed annually."
"I work on the technical side, so I don't know precise figures. However, I know that Splunk is a premium product, so it's somewhat costly. Still, you get a lot of unique features for the money."
"Splunk is really expensive compared to all the other tools on the market, including Microsoft Sentinel."
"I've heard Splunk is often preferred over other options, but the cost can be prohibitive for smaller organizations."
"The pricing could be made more competitive."
"I am not personally involved with the pricing of the solution."
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
69%
Computer Software Company
5%
Construction Company
3%
Outsourcing Company
2%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
By reviewers
Company SizeCount
Small Business110
Midsize Enterprise50
Large Enterprise265
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Find out what your peers are saying about ITRS Geneos vs. Splunk Enterprise Security and other solutions. Updated: May 2023.
882,410 professionals have used our research since 2012.