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ITRS Geneos vs Splunk Enterprise Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (48th), Network Monitoring Software (73rd), IT Infrastructure Monitoring (51st)
Splunk Enterprise Security
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
387
Ranking in other categories
Log Management (1st), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. ITRS Geneos is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 1.0%, down 1.3% compared to last year.
Splunk Enterprise Security, on the other hand, focuses on Security Information and Event Management (SIEM), holds 7.1% mindshare, down 9.2% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
ITRS Geneos1.0%
Dynatrace5.5%
Datadog4.7%
Other88.8%
Application Performance Monitoring (APM) and Observability
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Splunk Enterprise Security7.1%
IBM Security QRadar5.2%
Wazuh4.6%
Other83.1%
Security Information and Event Management (SIEM)
 

Featured Reviews

Sanket - PeerSpot reviewer
Chief Manager at a marketing services firm with 501-1,000 employees
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
Sathis-Kumar - PeerSpot reviewer
Senior Manager at Bank of America
Helps us detect cyber threats quickly and integrate multiple feeds effectively
Overall, the product is good, but when it comes to some infrastructure issues, we have to dig into more logs. There is no straightforward indication of an issue. Health check kind of dashboards are not available. More AI would help us, and more optimization, since security products run more queries. The AI module could suggest solutions, optimizing queries or workload balancing. If the product itself advises on running queries during peak times, it would be similar to what ChatGPT currently offers. We see quite a few issues on stability. Even last week, we faced something, and identifying bottlenecks is not easy. We need more SMEs, and there is no mechanism to tell us about indexer or search head issues. Self-monitoring dashboards could be beneficial. The technical support still requires more improvement. Often, primary support takes a lot of time and forwards most solutions to the engineering side. The primary support team has very limited knowledge to provide.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The clean and colorful UI and easy to use options like snooze and active times."
"ITRS Geneos provides peace of mind by mentoring our processes and applications."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"It is the most adaptable product so you should go-ahead and use it."
"We can present to our management in real time the security of the batch management for the PCs, security regarding the network equipment, and we can send any logs from the cloud to Splunk so we can monitor them and present to the managers and customers, making it a very good solution for reporting and monitoring of any solution in the company."
"The most valuable features in Splunk Enterprise Security are the cluster capabilities."
"It's the best solution on the market."
"I also provided Splunk as a recommendation because it is a market leader, really powerful, and really good to use."
"The search function for splunk is like a google search. You just enter and it will quickly show you the results."
"The best feature I've seen is the ability to easily change the query based on the dashboard or based on the chart we have to create, allowing any value or metric we want to add to that particular chart while keeping the rest of the dashboard settings intact."
"The stability of Splunk Enterprise Security is very impressive; it is a very stable product."
"The performance is very good; it's something that customers are always looking for, and the product offers good stability with no bugs or glitches, and it doesn't crash or freeze, making it reliable."
 

Cons

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"Data visualization – real time and historical – is a weakness."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"We need more hassle free plug-ins that offer Load and Start with minimal manual efforts."
"The main weakness of the product is poor historical logging and reporting."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"Queries are not always as easy or straightforward as they might be, so it can be difficult to figure out what you need to look for."
"The biggest problem is data compression. Splunk is an outstanding product, but it is a resource hog. There should be better data compression for being able to maintain our data repositories. We end up having to buy lots of additional storage just to house our Splunk data. This is my only complaint about it."
"Splunk Enterprise Security would benefit from a more robust rule engine to reduce false positives."
"This solution could be improved by better pricing in general and by easier installation."
"The product was designed for security and IT with business intelligence needs, such as PDF exporting, but this has not been the highest priority. While the functionality is there, it could be developed more."
"You do need a lot of training and certification with this product."
"Splunk Enterprise Security can be improved by having more focus on the data health monitoring aspect, which will definitely be helpful."
"Adding custom visualization in Splunk has been improved over the years but can still be made better by integrating more and more JavaScript visualization sources."
 

Pricing and Cost Advice

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"I can say it's not that cheap because the licensing is a little bit costly"
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"Price-wise, if you compare QRadar to Splunk for SIEM functionality then they are in the same range but when you integrate SOAR with these solutions, Splunk takes the lead and is more competitive."
"In terms of pricing, I believe Splunk is unreasonably costly for the majority of mid and small-sized companies."
"From what I have seen so far, Splunk has multiple cost models. The one that we are using is pretty good when it comes to ingesting data into the environment. It has worked out pretty well."
"This product could use better pricing in general."
"The pricing could be made more competitive."
"I would highly recommend anyone evaluating this option to download the free trial which allows for the ingestion of 500MB of data per day in order to get a feel for what Splunk does at its core. It will get pricey once your ingestion rates start to sky rocket, but I would consider it expensive given the amount of information that it allows you to analyze and react on straight out-of-the-box."
"While Splunk is more expensive than other solutions, we would still choose it because of its capabilities."
"Splunk Enterprise Security is not at all cost-friendly to be deployed in very small enterprises like start-ups."
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
64%
Computer Software Company
5%
Construction Company
4%
Outsourcing Company
3%
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
9%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
By reviewers
Company SizeCount
Small Business118
Midsize Enterprise51
Large Enterprise269
 

Questions from the Community

Ask a question
Earn 20 points
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Find out what your peers are saying about ITRS Geneos vs. Splunk Enterprise Security and other solutions. Updated: May 2023.
893,164 professionals have used our research since 2012.