ITRS Geneos vs Splunk Enterprise Security comparison

The compared ITRS and Splunk solutions aren't in the same category. ITRS is ranked #34 in APM , with an average rating of 5.0, and holds a 1.0% mindshare in the category. Splunk is ranked #1 in SIEM , with an average rating of 8.3, and holds a 7.2% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 94% of Splunk users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

4,758 Views
2,950 Comparison Views

96% willing to recommend

Splunk Enterprise Security

Read 381 Splunk Enterprise Security reviews

27,630 Views
14,920 Comparison Views

94% willing to recommend

ITRS Geneos

Splunk Enterprise Security

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ITRS Geneos and Splunk Enterprise Security based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ITRS Geneos vs. Splunk Enterprise Security Report (Updated: May 2023).

Buyer's Guide

ITRS Geneos vs. Splunk Enterprise Security

May 2023

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Helped 884,696 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th), Network Monitoring Software (64th), IT Infrastructure Monitoring (45th)

Splunk Enterprise Security

Average Rating

8.4

Reviews Sentiment

7.3

Number of Reviews

381

Ranking in other categories

Log Management (2nd), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. ITRS Geneos is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 1.0%, down 1.3% compared to last year.
Splunk Enterprise Security, on the other hand, focuses on Security Information and Event Management (SIEM), holds 7.2% mindshare, down 9.8% since last year.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
ITRS Geneos	1.0%
Dynatrace	6.0%
Datadog	5.2%
Other	87.8%

Application Performance Monitoring (APM) and Observability

Security Information and Event Management (SIEM) Mindshare Distribution
Product	Mindshare (%)
Splunk Enterprise Security	7.2%
Wazuh	5.8%
IBM Security QRadar	5.3%
Other	81.7%

Security Information and Event Management (SIEM)

Featured Reviews

DeepakR

Site Reliability Engineer(Observability) at Sapiens

If one server fails, the agent will automatically be reinstalled

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if there's a 90% error. You need to check which process is consuming more CPU and determine the root cause for yourself. You need to troubleshoot it manually. This legacy system could introduce predictive analysis and root cause identification. They are reluctant to switch to newer solutions, which may require writing queries to fetch data. Manually logging into servers, checking CPU usage, identifying processes, and determining root causes is time-consuming. Once the root cause is identified, the issue can be resolved efficiently. The manual troubleshooting process is time-consuming. The content is not openly available in the market. If you search for it somewhere, it is not readily accessible. If you want to try it out, no trial version is available. Therefore, it will be challenging to learn. Loading ITRS is difficult, as you need to purchase it first. Secondly, only a few people are knowledgeable about ITRS in the market, making it challenging to find resources. Thirdly, the documentation must be well-documented, making finding content or training material hard. The UI also needs to be updated, which adds to the difficulty.

Read full review

Sathis-Kumar

Senior Manager at Bank of America

Helps us detect cyber threats quickly and integrate multiple feeds effectively

Overall, the product is good, but when it comes to some infrastructure issues, we have to dig into more logs. There is no straightforward indication of an issue. Health check kind of dashboards are not available. More AI would help us, and more optimization, since security products run more queries. The AI module could suggest solutions, optimizing queries or workload balancing. If the product itself advises on running queries during peak times, it would be similar to what ChatGPT currently offers. We see quite a few issues on stability. Even last week, we faced something, and identifying bottlenecks is not easy. We need more SMEs, and there is no mechanism to tell us about indexer or search head issues. Self-monitoring dashboards could be beneficial. The technical support still requires more improvement. Often, primary support takes a lot of time and forwards most solutions to the engineering side. The primary support team has very limited knowledge to provide.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"Custom script toolkits"

More ITRS Geneos pros

"There are lots of free learning materials on their website."

"The best feature I've seen is the ability to easily change the query based on the dashboard or based on the chart we have to create, allowing any value or metric we want to add to that particular chart while keeping the rest of the dashboard settings intact."

"You can use it to gather syslog messages from anything."

"We did not encounter any issues with scalability. It is almost seamless to add new index (storage) or search (used to analyze the data) nodes to the cluster."

"I would definitely recommend Splunk Enterprise Security because if you are really concerned about security and want to follow compliance rules, this product is really helpful."

"While it might be an initial upfront investment on data onboarding, it's going to be something that makes your life incredibly easy once you get beyond that point."

"The end-to-end visibility into our environment that Splunk provides is impressive. We just need to use it better."

"Splunk's interface is user-friendly, and it has apps and add-ons for most applications. We can easily normalize the data to make it readable and understand the logs. We easily get all the field extractions and enrichment done by using the apps and add-ons. This helps us understand the application logs because the raw data is useless unless we extract some useful information from it. These add-ons make it so much easier."

More Splunk Enterprise Security pros

Cons

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"It needs to be easier to configure, especially with the JMX plugins."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"The main feature that needs work is the Dashboard designer."

More ITRS Geneos cons

"We've sometimes faced issues with upgrades. The incident review dashboard sometimes breaks after updates. When we add a space or something in the description or anywhere in the SQL, the drill-down value may be reset with a blank value. Before rolling out any software, they should test it thoroughly and ensure clients won't have issues with the upgraded version. It should be compatible with all or most of the apps. All major issues must be addressed before rolling out the upgrade."

"Splunk ES could have more pre-built integrations and rules. The detection is fairly accurate, but it depends on the rules you create. Splunk's out-of-the-box configuration isn't that useful."

"I feel the solution to be too slow."

"I would like to get visibility into the data pipelines on heavy forwarders and indexers to see exactly their source and the cause of saturation when it occurs. This would help us learn even more about our high use applications."

"I would like to see an updated dashboard. The dashboard is a little out-of-date. It could be made prettier."

"I'd like a dashboard that allows me to connect elements through drag-and-drop functionality."

"The price of the solution could be cheaper."

"It needs a better way to export dynamic views without requiring a ton of code and user/pw."

More Splunk Enterprise Security cons

Pricing and Cost Advice

"You will get the best price if you get a single global deal."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"Pricing and licensing is based on the requirements."

"I can say it's not that cheap because the licensing is a little bit costly"

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

More ITRS Geneos pricing and cost advice

"I think the price could be improved."

"It is expensive. That is why many customers have moved to IBM QRadar. The price is definitely a challenge for customers."

"Splunk licensing model might seem expensive but with all the gain in functionalities you will have compared to traditional SIEM solutions I think it’s worth the price."

"The pricing is very complicated, and it is very pricey. You do require a lot of different licenses in order to get a comprehensive solution that is not just the SIEM solution."

"Splunk Enterprise Security is priced lower than competitors."

"Be upfront about your needs and expectations. Splunk is great to work with."

"This product could use better pricing in general."

"It is expensive, but it is a good tool. It is worth the cost."

More Splunk Enterprise Security pricing and cost advice

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Comparison Review

Vinod Shankar

Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees

Feb 26, 2015

HP ArcSight vs. IBM QRadar vs. McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm

We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

69%

Computer Software Company

Outsourcing Company

Real Estate/Law Firm

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	112
Midsize Enterprise	50
Large Enterprise	267

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

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What SOC product do you recommend?

For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...

See all answers

What is a better choice, Splunk or Azure Sentinel?

It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...

See all answers

How does Splunk compare with Azure Monitor?

Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...

See all answers

Comparisons

Dynatrace vs ITRS Geneos

Compared 10% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 8% of the time

Grafana vs ITRS Geneos

Compared 7% of the time

Nagios XI vs ITRS Geneos

Compared 5% of the time

Datadog vs ITRS Geneos

Compared 4% of the time

More ITRS Geneos Competitors

IBM Security QRadar vs Splunk Enterprise Security

Compared 9% of the time

Sentinel vs Splunk Enterprise Security

Compared 5% of the time

Wazuh vs Splunk Enterprise Security

Compared 4% of the time

Dynatrace vs Splunk Enterprise Security

Compared 3% of the time

Elastic Security vs Splunk Enterprise Security

Compared 3% of the time

More Splunk Enterprise Security Competitors

Product Reports

Buyer's Guide

ITRS Geneos

March 2026

Download ITRS Geneos product report

Buyer's Guide

Splunk Enterprise Security

February 2026

Download Splunk Enterprise Security product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Splunk Enterprise Security delivers powerful log management, rapid searches, and intuitive dashboards, enhancing real-time analytics and security measures. Its advanced machine learning and wide system compatibility streamline threat detection and incident response across diverse IT environments.

Splunk Enterprise Security stands out in security operations with robust features like comprehensive threat intelligence and seamless data integration. Its real-time analytics and customizable queries enable proactive threat analysis and efficient incident response. Integration with multiple third-party feeds allows detailed threat correlation and streamlined data visualization. Users find the intuitive UI and broad compatibility support efficient threat detection while reducing false positives. Despite its strengths, areas such as visualization capabilities and integration processes with cloud environments need enhancement. Users face a high learning curve, and improvements in automation, AI, documentation, and training are desired to maximize its potential.

What Are the Key Features of Splunk Enterprise Security?

Log Management: Efficiently manages and organizes a vast amount of logs for better data handling.
Rapid Data Search: Quickly retrieves relevant data for fast decision-making.
Flexible Dashboards: Customizable dashboards provide clear data visualization.
Comprehensive Threat Intelligence: Offers detailed insights to preemptively defend against threats.
Real-Time Analytics: Analyzes data in real-time to enhance response times.
Integration with Third-Party Feeds: Streamlines information flow from multiple sources.

What Benefits Should Users Investigate in Reviews?

Efficient Incident Response: Enhances the ability to respond promptly to threats.
False Positive Reduction: Minimizes incorrect threat alarms, making monitoring more efficient.
Threat Detection Speed: Accelerates the identification and evaluation of security threats.
Cost-Effectiveness: Potential savings through better licensing options and operational efficiency.
User Adaptability: Enhancements in documentation and training resources aid in overcoming the learning curve.

In specific industries like finance and healthcare, Splunk Enterprise Security is instrumental for log aggregation, SIEM functionalities, and compliance monitoring. Companies leverage its capabilities for proactive threat analysis and response, ensuring comprehensive security monitoring and integration with various tools for heightened operational intelligence.

Splunk

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.

Buyer's Guide

ITRS Geneos vs. Splunk Enterprise Security

May 2023

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