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ITRS Geneos vs Splunk Enterprise Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (48th), Network Monitoring Software (73rd), IT Infrastructure Monitoring (51st)
Splunk Enterprise Security
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
390
Ranking in other categories
Log Management (1st), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. ITRS Geneos is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 1.0%, down 1.3% compared to last year.
Splunk Enterprise Security, on the other hand, focuses on Security Information and Event Management (SIEM), holds 7.1% mindshare, down 9.2% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
ITRS Geneos1.0%
Dynatrace5.5%
Datadog4.7%
Other88.8%
Application Performance Monitoring (APM) and Observability
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Splunk Enterprise Security7.1%
IBM Security QRadar5.2%
Wazuh4.6%
Other83.1%
Security Information and Event Management (SIEM)
 

Featured Reviews

Sanket - PeerSpot reviewer
Chief Manager at a marketing services firm with 501-1,000 employees
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
Sathis-Kumar - PeerSpot reviewer
Senior Manager at Bank of America
Helps us detect cyber threats quickly and integrate multiple feeds effectively
Overall, the product is good, but when it comes to some infrastructure issues, we have to dig into more logs. There is no straightforward indication of an issue. Health check kind of dashboards are not available. More AI would help us, and more optimization, since security products run more queries. The AI module could suggest solutions, optimizing queries or workload balancing. If the product itself advises on running queries during peak times, it would be similar to what ChatGPT currently offers. We see quite a few issues on stability. Even last week, we faced something, and identifying bottlenecks is not easy. We need more SMEs, and there is no mechanism to tell us about indexer or search head issues. Self-monitoring dashboards could be beneficial. The technical support still requires more improvement. Often, primary support takes a lot of time and forwards most solutions to the engineering side. The primary support team has very limited knowledge to provide.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For getting out in front of a problem before it happens, it's absolutely superb."
"This is the most amazing monitoring tool I've ever worked with, because it allows you to monitor a lot of things and also to address the issue and assign it to someone so everyone will know it's being investigated."
"It's a very effective and productive tool, and avoids any major incidents."
"ITRS Geneos is very well known in the financial services community as being the best platform to monitor real time data infrastructures and the application does what it says on the tin."
"For my application, Geneos is detecting and helping us avoid outages at least once a day."
"We previously used Nagios, but switched to Geneos as it has better monitoring for applications, and it has more features and better configuration possibilities."
"The good thing is you get something out of it day one, you don't need years of training, and then you can build on that."
"Custom script toolkits"
"Splunk helps us be more proactive. We can take predictive action to identify and block threats so that nothing harmful gets into the system."
"The integration and plugin availability are nice; the AI module is also great."
"It has the ability to correlate data, analyze and review it."
"I can create dashboards to collect and view information in a tabular, graphical format. This feature is important because it helps me understand time-series data over one or two hours."
"The search and query feature is very fast but due to the log size limit (in trial version), we did not get the full benefit."
"Integration with the cloud is pretty important and good for us. We found the integration with a lot of tools, not all tools yet, valuable. It does make the transfer of data, log files, and other things easier for us."
"It scales better in the cloud than on-premise."
"Splunk stands out for its extensive application integrations."
 

Cons

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"The Geneos configuration has greatly improved since the nascent version 1.0 days, but still requires specialist knowledge and convoluted config debugging when something’s not monitoring as expected."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort."
"Some aspects of dashboarding are very proprietary and it makes it difficult, at times, to replicate your work easily."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"Sometimes there were issues with the database. If the database logging was high then the gateway would be slow."
"Backward compatibility with deprecated features and in-system documentation on what configuration areas are needed to be updated can be improved."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"Splunk Enterprise Security incurs a significant cost because of the amount of data we send, but we are fine with the value we're getting for that price."
"The on-premise integration with SOAR could be more simple; the cloud version integrates with SOAR very easily, but the on-premise SOAR and on-premise Splunk Enterprise Security are really not that easy, so I would appreciate if that could be improved."
"Splunk Enterprise Security can be improved with better triage capability and less dependency on running SPL searches, which would allow analysts who may not have much experience in writing SPL searches to still use the tool and run investigations."
"They could offer pre-built search queries for everyday use cases like brute force attacks, DDoS attacks, and other security threats."
"In the next releases, I would like to see more pricing flexibility."
"When files are absent, troubleshooting becomes difficult, and performance issues inevitably arise."
"​Not even Splunk's support guy, who came to our firm, could help with defining proper role management.​"
"The historical data extraction needs improvement. I would like the capability of taking data and having it trend longer."
 

Pricing and Cost Advice

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"The pricing seems reasonable. We're happy enough with it."
"Unlike other security tools, Splunk provides a fixed amount of gigabytes per day, and we are required to pay for any additional usage beyond that limit, in addition to our monthly cost."
"In addition to the licensing fee, there is also a support and maintenance charge."
"The cost is on the high end, which makes it difficult for some organizations to use."
"Splunk Enterprise Security's pricing is based on data volume, which generally suits large enterprises."
"Splunk Enterprise Security's pricing is pretty competitive."
"I work on the technical side, so I don't know precise figures. However, I know that Splunk is a premium product, so it's somewhat costly. Still, you get a lot of unique features for the money."
"The pricing depends on the bandwidth of an organization and is good compared to some SIEM tools. IBM, for example, is quite costly. But Microsoft Sentinel is notably cheaper."
"While Splunk offers generous developer licenses and obtaining annual licenses is straightforward, the cost is a major consideration."
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
63%
Computer Software Company
5%
Construction Company
4%
Outsourcing Company
4%
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
By reviewers
Company SizeCount
Small Business120
Midsize Enterprise51
Large Enterprise270
 

Questions from the Community

Ask a question
Earn 20 points
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Find out what your peers are saying about ITRS Geneos vs. Splunk Enterprise Security and other solutions. Updated: May 2023.
896,034 professionals have used our research since 2012.