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ITRS Geneos vs Splunk Enterprise Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (48th), Network Monitoring Software (72nd), IT Infrastructure Monitoring (50th)
Splunk Enterprise Security
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
393
Ranking in other categories
Log Management (1st), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. ITRS Geneos is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 1.0%, down 1.3% compared to last year.
Splunk Enterprise Security, on the other hand, focuses on Security Information and Event Management (SIEM), holds 7.3% mindshare, down 9.5% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
ITRS Geneos1.0%
Dynatrace5.3%
Datadog4.6%
Other89.1%
Application Performance Monitoring (APM) and Observability
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Splunk Enterprise Security7.3%
IBM Security QRadar5.3%
Wazuh4.4%
Other83.0%
Security Information and Event Management (SIEM)
 

Featured Reviews

Sanket - PeerSpot reviewer
Chief Manager at a marketing services firm with 501-1,000 employees
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
Sathis-Kumar - PeerSpot reviewer
Senior Manager at Bank of America
Helps us detect cyber threats quickly and integrate multiple feeds effectively
Overall, the product is good, but when it comes to some infrastructure issues, we have to dig into more logs. There is no straightforward indication of an issue. Health check kind of dashboards are not available. More AI would help us, and more optimization, since security products run more queries. The AI module could suggest solutions, optimizing queries or workload balancing. If the product itself advises on running queries during peak times, it would be similar to what ChatGPT currently offers. We see quite a few issues on stability. Even last week, we faced something, and identifying bottlenecks is not easy. We need more SMEs, and there is no mechanism to tell us about indexer or search head issues. Self-monitoring dashboards could be beneficial. The technical support still requires more improvement. Often, primary support takes a lot of time and forwards most solutions to the engineering side. The primary support team has very limited knowledge to provide.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer Service: Very good. Technical Support: Very good."
"For getting out in front of a problem before it happens, it's absolutely superb."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"Switching over to using a Geneos dashboard, we completely eliminated all manual effort and it was a huge time saver."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"Complete end-to-end monitoring of apps and infrastructure with key performance metrics to identify and reduce transaction latencies."
"It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query on Splunk. The resolution time is about the same, but it took longer to discover the issue with ArcSight. Our previous solution took about an hour or more, but Splunk can do it within a few minutes or an hour at most."
"Splunk is appropriate for small to medium-sized projects, and it should be calculated for large projects."
"There are quite a lot of things that we find useful; Splunk agents are useful and good, and its UI is quite impressive."
"The features I appreciate the most in Splunk Enterprise Security are the scheduled alerts and the search function."
"The best feature I've seen is the ability to easily change the query based on the dashboard or based on the chart we have to create, allowing any value or metric we want to add to that particular chart while keeping the rest of the dashboard settings intact."
"Low barrier to start searching with the ability to normalize data on the fly."
"It's great for finding anonymous threats."
"Splunk ITSI (IT Service Intelligence) has very good capability of storing, analyzing, and searching compared to other tools."
 

Cons

"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"In some cases Netprobe can be unstable."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"As far as I know, ITRS does not have integration with any version control system."
"I had issues scaling it and ended up having to distribute the load over seven gateways."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"The support that is included with the standard licensing fee is very bad."
"The configuration could be better."
"It is very complicated to write your own correlation rules without the help of Splunk support."
"It would be nice to have more advanced UEBA in Splunk Enterprise Security. Additionally, it would be beneficial if they offered more threat intel feeds for free."
"The product's price may be an area of concern where improvements are required."
"This is not really a monitoring solution."
"Better directions on search head clusters. A lot of the documentation that I saw was either old or out of date."
"Splunk has a steeper learning curve, making it feel less user-friendly."
 

Pricing and Cost Advice

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"Pricing and licensing is based on the requirements."
"I can say it's not that cheap because the licensing is a little bit costly"
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"Splunk Enterprise Security is an expensive solution."
"I remember Splunk being relatively affordable. Kibana was more reasonable, but you get more with Splunk. If I was suggesting something, I would probably suggest Splunk because it is better to pay a little bit more and get a lot more."
"Although Splunk is an expensive product, it is designed to be utilized across your organization in order to maximize your ROI and lower your TCO."
"It is pretty straightforward and based on the sizing. If I compare it with other competitors, it makes sense."
"It is possible to use a developer's license, which is up to 10GB per day of volume traffic, which is usually enough for most use cases."
"Regarding the product's pricing, I think it has always been difficult to have a conversation with Splunk."
"It is not cheap."
"The solution is a little expensive."
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
62%
Computer Software Company
6%
Construction Company
4%
Outsourcing Company
4%
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
By reviewers
Company SizeCount
Small Business124
Midsize Enterprise52
Large Enterprise272
 

Questions from the Community

Ask a question
Earn 20 points
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Find out what your peers are saying about ITRS Geneos vs. Splunk Enterprise Security and other solutions. Updated: May 2023.
896,692 professionals have used our research since 2012.