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ITRS Geneos vs Splunk Enterprise Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (48th), Network Monitoring Software (72nd), IT Infrastructure Monitoring (50th)
Splunk Enterprise Security
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
392
Ranking in other categories
Log Management (1st), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. ITRS Geneos is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 1.0%, down 1.3% compared to last year.
Splunk Enterprise Security, on the other hand, focuses on Security Information and Event Management (SIEM), holds 7.3% mindshare, down 9.5% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
ITRS Geneos1.0%
Dynatrace5.3%
Datadog4.6%
Other89.1%
Application Performance Monitoring (APM) and Observability
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Splunk Enterprise Security7.3%
IBM Security QRadar5.3%
Wazuh4.4%
Other83.0%
Security Information and Event Management (SIEM)
 

Featured Reviews

Sanket - PeerSpot reviewer
Chief Manager at a marketing services firm with 501-1,000 employees
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
Sathis-Kumar - PeerSpot reviewer
Senior Manager at Bank of America
Helps us detect cyber threats quickly and integrate multiple feeds effectively
Overall, the product is good, but when it comes to some infrastructure issues, we have to dig into more logs. There is no straightforward indication of an issue. Health check kind of dashboards are not available. More AI would help us, and more optimization, since security products run more queries. The AI module could suggest solutions, optimizing queries or workload balancing. If the product itself advises on running queries during peak times, it would be similar to what ChatGPT currently offers. We see quite a few issues on stability. Even last week, we faced something, and identifying bottlenecks is not easy. We need more SMEs, and there is no mechanism to tell us about indexer or search head issues. Self-monitoring dashboards could be beneficial. The technical support still requires more improvement. Often, primary support takes a lot of time and forwards most solutions to the engineering side. The primary support team has very limited knowledge to provide.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down; it is automatically monitoring everything and reduces manual effort."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"The 'start of day' (SOD) and 'end of day' (EOD) checks were automated by using this tool, thus reducing the amount of manual work needed by almost two hours per day."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"The tool is highly customizable and can be tailored to your requirements."
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"Splunk has significantly helped with aggregation and correlation of critical logs. Not having to grep on each individual server has made everyone more efficient."
"The features I find most valuable in Splunk Enterprise Security are Incident Review, Security Essentials, Asset and Identity Management, and Machine Learning Toolkit."
"I have not seen any outages in the product in the past two years that it has been running in our company, so I think it is good when it comes to the stability part."
"The scalability of the solution is amazing because it can collect a lot of data and you can have your own structure to monitor this data."
"The alerts are very effective."
"The features of Splunk Enterprise Security that I have found most valuable include the risk-based score and UBA/UEBA, user behavior analytics, or user and entity behavior analytics."
"There are quite a lot of things that we find useful. Splunk agents are useful and good. Its UI is quite impressive."
"Its usability is the best part. It is easy for our developers to use if they want to search their logs, etc."
 

Cons

"Data visualization – real time and historical – is a weakness."
"A bit complex"
"I think there's a very steep learning curve with the product."
"Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"The graphical interface is nice but could be improved."
"We sometimes experienced disconnects of the gateways which was a hard one to resolve."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"We find that the maintenance process could be a lot better."
"When deploying Enterprise Security, the biggest challenge or the most amount of work that you're going to spend time on is onboarding your data and getting it into a position that allows you to search it uniformly. So applying things like the common information model is the biggest time investment that you'll have in the deployment."
"Given the ever-increasing number of threats, I would like Splunk to update its threat signatures more frequently."
"Most of my interaction is with the user community, which is how Splunk wants it. When I need help, that community is very hit or miss."
"The main improvement needed in Splunk Enterprise Security is its system visibility after installation."
"If possible, we would like to have not only a log monitoring system but a network monitoring feature in this solution as well."
"The GUI can be improved to include some of the capabilities that other BI solutions have."
"The search query seems slow, but I am not sure if that is just because it is searching millions upon millions of lines of text."
 

Pricing and Cost Advice

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"The pricing seems reasonable. We're happy enough with it."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"Pricing and licensing is based on the requirements."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"Pricing and licensing are quite high compared to other tools or SIEM tools, but the features justify it."
"It is expensive. I used to buy it early on, but then they combined it into a higher-up organization. They buy it for multiple systems now. Last time, I paid around 60K for it. There is just the licensing fee. That's all."
"Splunk can be expensive, as its licensing is based on the daily data ingestion volume."
"Splunk Enterprise Security is expensive."
"While Splunk is more expensive than other solutions, we would still choose it because of its capabilities."
"I believe that Splunk Enterprise Security is worth the price, but it is expensive."
"Splunk's cost is very high. They need to review the pricing. They have to go back and totally readdress the market."
"I work on the technical side, so I don't know precise figures. However, I know that Splunk is a premium product, so it's somewhat costly. Still, you get a lot of unique features for the money."
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
62%
Computer Software Company
6%
Construction Company
4%
Outsourcing Company
4%
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
By reviewers
Company SizeCount
Small Business123
Midsize Enterprise52
Large Enterprise272
 

Questions from the Community

Ask a question
Earn 20 points
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Find out what your peers are saying about ITRS Geneos vs. Splunk Enterprise Security and other solutions. Updated: May 2023.
896,563 professionals have used our research since 2012.