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ITRS Geneos vs Splunk Enterprise Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (48th), Network Monitoring Software (74th), IT Infrastructure Monitoring (50th)
Splunk Enterprise Security
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
386
Ranking in other categories
Log Management (2nd), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. ITRS Geneos is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 1.0%, down 1.3% compared to last year.
Splunk Enterprise Security, on the other hand, focuses on Security Information and Event Management (SIEM), holds 7.0% mindshare, down 9.2% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
ITRS Geneos1.0%
Dynatrace5.6%
Datadog4.9%
Other88.5%
Application Performance Monitoring (APM) and Observability
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Splunk Enterprise Security7.0%
IBM Security QRadar5.2%
Wazuh5.1%
Other82.7%
Security Information and Event Management (SIEM)
 

Featured Reviews

Sanket - PeerSpot reviewer
Chief Manager at a marketing services firm with 501-1,000 employees
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
Sathis-Kumar - PeerSpot reviewer
Senior Manager at Bank of America
Helps us detect cyber threats quickly and integrate multiple feeds effectively
Overall, the product is good, but when it comes to some infrastructure issues, we have to dig into more logs. There is no straightforward indication of an issue. Health check kind of dashboards are not available. More AI would help us, and more optimization, since security products run more queries. The AI module could suggest solutions, optimizing queries or workload balancing. If the product itself advises on running queries during peak times, it would be similar to what ChatGPT currently offers. We see quite a few issues on stability. Even last week, we faced something, and identifying bottlenecks is not easy. We need more SMEs, and there is no mechanism to tell us about indexer or search head issues. Self-monitoring dashboards could be beneficial. The technical support still requires more improvement. Often, primary support takes a lot of time and forwards most solutions to the engineering side. The primary support team has very limited knowledge to provide.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"Custom script toolkits"
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down; it is automatically monitoring everything and reduces manual effort."
"The clean and colorful UI and easy to use options like snooze and active times."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"Their customer support is first rate."
"The ITRS central Help Desk is absolutely awesome."
"Because I'm security focused, I prefer the security features such as Splunk Phantom and Splunk Enterprise Security."
"Positive features include replication capabilities, software development kits, and the architecture."
"Splunk allows us to find insights that we were not able to with traditional BI tools using ETL​. It allows us to dig into raw events."
"The two features I appreciate the most in Splunk Enterprise Security are the built-in searches, which have been very easy for us to get started with right out of the box, and the fact that it accesses all of our other systems."
"I would definitely recommend using Splunk."
"Splunk's visualizations make it easy for users to understand the data."
"We have found all the features useful. However, the dashboarding and logging have been very helpful. Additionally, the log analysis does a great job."
"There are quite a lot of things that we find useful; Splunk agents are useful and good, and its UI is quite impressive."
 

Cons

"Sometimes there were issues with the database. If the database logging was high then the gateway would be slow."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"Mobile phone integration is probably not as rich as it could be."
"The ITA, the post-incident analytics, could be improved."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"It needs to have better middleware integration for things such as application and Microsoft SQL servers."
"A bit complex"
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"The documentation and training resources available for knowledge and training can be expanded. We need to learn more about Splunk Enterprise Security and new security attacks."
"Splunk Enterprise Security could be improved in the dashboards that provide KPIs about environmental behavior."
"They should make data onboarding easier."
"The cluster environment should be improved. We have a cluster. In the Splunk cluster environment, in the case of heavy searches and heavy load, the Splunk cluster goes down, and we have to put it in the maintenance mode to get it back. We are not able to find the actual culprit for this issue. I know that cluster has RF and SF, but it has been down so many times. There should be something in Splunk to help users to find the reason and the solution for such issues."
"I would like to see ability to master management. In terms of clustering, how it manages clustering needs improvement."
"It is a challenge to manage the environment in such a way, that one’s log, even with the bandwidth license, isn’t exceeded."
"The GUI, now called Mission Control, which serves as issue management or ticket management, falls below what would be considered industry standards."
"You do need a lot of training and certification with this product."
 

Pricing and Cost Advice

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"Pricing and licensing is based on the requirements."
"The pricing seems reasonable. We're happy enough with it."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"You will get the best price if you get a single global deal."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"While Splunk offers generous developer licenses and obtaining annual licenses is straightforward, the cost is a major consideration."
"The pricing of Splunk Enterprise Security is somewhat high, but comparing it with its benefits, it's acceptable. It depends on the type of business."
"Splunk Enterprise Security is a bit expensive overall, but it provides good value."
"The pricing of Splunk Enterprise Security is high."
"It is economical than other solutions."
"The pricing is based on the volume of data fed into it, which can lead to substantial costs. This pricing model is complex and unpredictable, making cost management difficult."
"The price of Splunk is reasonable."
"The variables and the flexibility that Splunk provides are helpful, especially in a hybrid and multi-cloud environment."
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
65%
Computer Software Company
5%
Construction Company
4%
Outsourcing Company
3%
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise50
Large Enterprise269
 

Questions from the Community

Ask a question
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What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Find out what your peers are saying about ITRS Geneos vs. Splunk Enterprise Security and other solutions. Updated: May 2023.
890,124 professionals have used our research since 2012.