Elastic Observability vs ITRS Geneos comparison

Elastic and ITRS are both solutions in the Application Performance Monitoring (APM) and Observability category. Elastic is ranked #7 with an average rating of 8.2, while ITRS is ranked #19 with an average rating of 7.6. Elastic holds a 6.4% mindshare in APM, compared to ITRS’s 1.4% mindshare. Additionally, 88% of Elastic users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

Elastic Observability

Read 26 Elastic Observability reviews

11,178 Views
9,619 Comparison Views

88% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

3,823 Views
2,114 Comparison Views

96% willing to recommend

Elastic Observability

ITRS Geneos

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

ITRS Geneos and Elastic Observability are competing in the IT monitoring and observability space. Elastic Observability has the upper hand due to its comprehensive features and broader integrations.

Features: ITRS Geneos is praised for real-time monitoring, complex event processing, and strong user satisfaction. Elastic Observability offers extensive data analysis, diverse visualization tools, and support for multiple data sources.

Room for Improvement: Users suggest ITRS Geneos improve ease of use, offer more customization options, and enhance integration capabilities. Elastic Observability users want better support for large-scale data, improved search functionality, and more efficiency in data handling.

Ease of Deployment and Customer Service: ITRS Geneos has a smooth deployment process and strong customer support. Elastic Observability users find deployment more complex but benefit from responsive support.

Pricing and ROI: ITRS Geneos is favored for competitive pricing and strong ROI. Elastic Observability is seen as more expensive but valuable for its advanced features. Users of both products report satisfaction with ROI, noting that Elastic Observability's broader capabilities justify its higher price.

To learn more, read our detailed Elastic Observability vs. ITRS Geneos Report (Updated: December 2024).

Buyer's Guide

Elastic Observability vs. ITRS Geneos

December 2024

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Categories and Ranking

Elastic Observability

Ranking in Application Performance Monitoring (APM) and Observability

7th

Ranking in IT Infrastructure Monitoring

7th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Log Management (11th), Container Monitoring (4th), Cloud Monitoring Software (7th)

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

19th

Ranking in IT Infrastructure Monitoring

20th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (26th)

Mindshare comparison

As of December 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Elastic Observability is 6.4%, up from 5.3% compared to the previous year. The mindshare of ITRS Geneos is 1.4%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Adelina Craciun

Product Owner at Swisscom

Customization enables tailored monitoring and alerting across departments

The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.

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Durai CT

Head FM Monitoring at a financial services firm with 10,001+ employees

A stable, scalable, and flexible monitoring tool

Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's easy to deploy, and it's very flexible."

"Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds."

"The price is very less expensive compared to the other solutions."

"I have built a mini business intelligence system based on Elastic Observability."

"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."

"Machine learning is the most valuable feature of this solution."

"The most valuable feature of Elastic Observability is the text search."

"The product has connectors to many services."

More Elastic Observability pros

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"The great advantage of this tool is real-time monitoring."

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

More ITRS Geneos pros

Cons

"In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana."

"The cost must be made more transparent."

"More web features could be added to the product."

"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."

"We did have some issues at the beginning."

"When opening tickets, we cannot use our team mailbox."

"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."

"Elastic Observability is an excellent product for monitoring and visibility, but it lacks predictive analytics. Most solutions are aligned with the AIOps requirements, but this piece is missing in Elastic and should be included."

More Elastic Observability cons

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

"Data visualization – real time and historical – is a weakness."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

More ITRS Geneos cons

Pricing and Cost Advice

"The price of Elastic Observability is expensive."

"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."

"We have been using the open-source version."

"The product is not that cheap."

"Since we are a huge company, Elastic Observability is an affordable solution for us."

"One needs to pay for the licenses, and it is an annual subscription model right now."

"We will buy a premium license after POC."

"The product’s pricing needs improvement."

More Elastic Observability pricing and cost advice

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"The pricing seems reasonable. We're happy enough with it."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"You will get the best price if you get a single global deal."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"Pricing and licensing is based on the requirements."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

15%

Manufacturing Company

Government

Financial Services Firm

77%

Computer Software Company

University

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Elastic Observability?

Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...

See all answers

What is your experience regarding pricing and costs for Elastic Observability?

Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.

See all answers

What needs improvement with Elastic Observability?

Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal. Simplifying the parsing of logs and manual efforts would also be beneficial.

See all answers

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

Comparisons

New Relic vs Elastic Observability

Compared 16% of the time

Dynatrace vs Elastic Observability

Compared 15% of the time

Sentry vs Elastic Observability

Compared 11% of the time

Grafana vs Elastic Observability

Compared 10% of the time

Azure Monitor vs Elastic Observability

Compared 9% of the time

More Elastic Observability Competitors

Dynatrace vs ITRS Geneos

Compared 24% of the time

AppDynamics vs ITRS Geneos

Compared 13% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Prometheus vs ITRS Geneos

Compared 10% of the time

Zabbix vs ITRS Geneos

Compared 2% of the time

More ITRS Geneos Competitors

Product Reports

Buyer's Guide

Elastic Observability

December 2024

Download Elastic Observability product report

Buyer's Guide

ITRS Geneos

December 2024

Download ITRS Geneos product report

Also Known As

No data available

Geneos

Learn More

Elastic

ITRS

Overview

Elastic Observability is primarily used for monitoring login events, application performance, and infrastructure, supporting significant data volumes through features like log aggregation, centralized logging, and system metric analysis.

Elastic Observability employs Elastic APM for performance and latency analysis, significantly aiding business KPIs and technical stability. It is popular among users for system and server monitoring, capacity planning, cyber security, and managing data pipelines. With the integration of Kibana, it offers robust visualization, reporting, and incident response capabilities through rapid log searches while supporting machine learning and hybrid cloud environments.

What are Elastic Observability's key features?

Economic licensing: Offers cost-effective plans.
Extensive metrics tracking: Helps in comprehensive system monitoring.
Comprehensive logging: Centralizes log data efficiently.
Performance Monitoring: Provides robust APM capabilities.
Integration: Seamlessly integrates with other solutions.
Kibana visualization: Facilitates data visualization and reporting.
Machine learning support: Enables advanced data analysis.
Flexible deployment: Supports various deployment environments.
Rapid log searches: Enhances quick incident response.
Accessibility: Offers extensive online documentation and connector support.

What benefits or ROI should users look for in Elastic Observability reviews?

Stability: Look for consistent performance and reliability.
Compliance: Effective monitoring aids in regulation adherence.
System Security: Enhanced system monitoring and alert management.
Cost-Effectiveness: Evaluate the economic pricing models.
Scalability: Adequate scalability options for growing needs.

Companies in technology, finance, healthcare, and other industries implement Elastic Observability for tailored monitoring solutions. They find its integration with existing systems useful for maintaining operation efficiency and security, particularly valuing the visualization capabilities through Kibana to monitor KPIs and improve incident response times.

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

Elastic Observability vs. ITRS Geneos

December 2024

Free Report: Elastic Observability vs. ITRS Geneos

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