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ITRS Geneos vs Instana Dynamic APM comparison

Instana and ITRS are both solutions in the Application Performance Monitoring (APM) and Observability category. Instana is ranked #30 with an average rating of 8.0, while ITRS is ranked #33 with an average rating of 5.0. Instana holds a 1.0% mindshare in APM, compared to ITRS’s 1.1% mindshare. Additionally, 84% of Instana users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.
Instana Dynamic APM
Read 14 Instana Dynamic APM reviews
  • 1,942 Views
  • 1,884 Comparison Views
84% willing to recommend
ITRS Geneos
Read 57 ITRS Geneos reviews
  • 4,305 Views
  • 2,798 Comparison Views
96% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

ITRS Geneos and Instana Dynamic APM compete in the application performance management category. Instana seems to have the upper hand with its automation and real-time insights.

Features: ITRS Geneos users highlight extensive monitoring capabilities, customizable alerts, and detailed monitoring. Instana Dynamic APM users recognize automatic discovery, root-cause analysis, and real-time updates.

Room for Improvement: ITRS Geneos needs better integration with modern technologies, enhanced scalability, and faster implementation of new features. Instana Dynamic APM should improve support for legacy systems, provide more detailed documentation, and simplify its user interface.

Ease of Deployment and Customer Service: ITRS Geneos has straightforward deployment but a steep learning curve, with responsive customer service. Instana Dynamic APM is known for easy and fast deployment with pre-configured agents, though its customer service needs improvement.

Pricing and ROI: ITRS Geneos has high setup costs but achieves significant ROI through comprehensive monitoring. Instana Dynamic APM's pricing is justified by advanced features and automatic functionalities, leading to a justifiable ROI despite higher costs.

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To learn more, read our detailed ITRS Geneos vs. Instana Dynamic APM Report (Updated: December 2025).
Buyer's Guide
ITRS Geneos vs. Instana Dynamic APM
December 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Instana Dynamic APM
Ranking in Application Performance Monitoring (APM) and Observability
30th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
14
Ranking in other categories
No ranking in other categories
ITRS Geneos
Ranking in Application Performance Monitoring (APM) and Observability
33rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Network Monitoring Software (68th), IT Infrastructure Monitoring (45th)
 

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Instana Dynamic APM is 1.0%, down from 1.1% compared to the previous year. The mindshare of ITRS Geneos is 1.1%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Instana Dynamic APM1.0%
ITRS Geneos1.1%
Other97.9%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Muhammad Jawwad Hassan - PeerSpot reviewer
Muhammad Jawwad Hassan
IT Consultant at Arcana Info
A really good GUI that is easy for non-technical users to understand
Our company uses the solution for one of our bank clients. We use App Connect middleware to monitor services and applications such as Docker, Kubernetes, MongoDB, and MS SQL Server. We also monitor the bottleneck for all servers.  We currently have 20 users at one of our branches. We plan to expand…
Read full review
Durai CT - PeerSpot reviewer
Durai CT
Head FM Monitoring at a financial services firm with 10,001+ employees
A stable, scalable, and flexible monitoring tool
Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable solution."
"If a key monitored value has crossed a threshold, it sends out an alert. And the solution is able to intelligently find out if something is beyond the range that it normally resides in."
"The overall capabilities are the most valuable."
"The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis."
"Instana is very fast to implement and deploy because the dashboards are automated and don't need configuration."
"With Instana, the interface and the UI are very simple to use."
"Visually, it's very good. It provides everything needed for dynamic detection, which is very useful."
"It is user-friendly, but we encounter issues processing input and understanding the graphics, such as seeing a flatline without knowing the cause. When these problems occur, I have to contact my support team to address and fix them. Also, monitoring processing is good."
More Instana Dynamic APM pros
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"I always appreciate Geneos's stability and ease of use."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
More ITRS Geneos pros
 

Cons

"The solution's monitoring is pretty weak and should be improved."
"We'd always like to see additional functionalities."
"The integration could be improved with more plugins or open API."
"While it is already quite good, there is room for improvement in terms of providing better functionality"
"Maybe log monitoring could be better."
"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."
"The App Connect middleware does not integrate with or show corresponding sub nodes."
"New Relic has a better UI in terms of how it presents the data."
More Instana Dynamic APM cons
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"Data visualization – real time and historical – is a weakness."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
More ITRS Geneos cons
 

Pricing and Cost Advice

"The pricing is $1,200 per year which is a bit high compared to other vendors."
"Its pricing isn't a big pain point. Its pricing seems to be better than some of the other competing products in the market, but they also have some of the features and functionalities that are better than Instana."
"Instana Dynamic APM is more affordable for small and medium-sized companies compared to other vendors."
"The solution is less expensive than one of its competitors."
"The solution's pricing is comparable to other products."
"It's reasonably priced and manageable, especially for individuals who grasp the significance of application monitoring."
"Pricing is quite competitive. Dynatrace, AppDynamics, and New Relic were all several times more expensive than Instana, both the on-prem and the SaaS versions. Price-wise they are a lot more competitive than anyone else out there."
"I can say it's not that cheap because the licensing is a little bit costly"
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"You will get the best price if you get a single global deal."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
More ITRS Geneos pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Manufacturing Company
12%
Computer Software Company
6%
Retailer
6%
Financial Services Firm
70%
Computer Software Company
5%
Construction Company
3%
Outsourcing Company
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
 

Questions from the Community

What do you like most about Instana Dynamic APM?
The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis.
See all answers
What is your experience regarding pricing and costs for Instana Dynamic APM?
I rate the pricing a seven out of ten. There are no additional costs associated with the product.
See all answers
What needs improvement with Instana Dynamic APM?
Sometimes, the issue arises from user changes, such as adjusting firewall settings without proper consideration, leading to compatibility issues within the network monitoring.
See all answers
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
See all answers
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
See all answers
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
See all answers
 

Comparisons

Dynatrace vs Instana Dynamic APM Logo
Dynatrace vs Instana Dynamic APM
Compared 29% of the time
Splunk AppDynamics vs Instana Dynamic APM Logo
Splunk AppDynamics vs Instana Dynamic APM
Compared 12% of the time
New Relic vs Instana Dynamic APM Logo
New Relic vs Instana Dynamic APM
Compared 7% of the time
Datadog vs Instana Dynamic APM Logo
Datadog vs Instana Dynamic APM
Compared 6% of the time
Akamai mPulse vs Instana Dynamic APM Logo
Akamai mPulse vs Instana Dynamic APM
Compared 3% of the time
More Instana Dynamic APM Competitors
Dynatrace vs ITRS Geneos Logo
Dynatrace vs ITRS Geneos
Compared 15% of the time
Grafana vs ITRS Geneos Logo
Grafana vs ITRS Geneos
Compared 9% of the time
Splunk AppDynamics vs ITRS Geneos Logo
Splunk AppDynamics vs ITRS Geneos
Compared 9% of the time
Prometheus-AI Platform vs ITRS Geneos Logo
Prometheus-AI Platform vs ITRS Geneos
Compared 6% of the time
Splunk Enterprise Security vs ITRS Geneos Logo
Splunk Enterprise Security vs ITRS Geneos
Compared 5% of the time
More ITRS Geneos Competitors
 

Product Reports

Buyer's Guide
Instana Dynamic APM
January 2026
Instana Dynamic APM reportDownload Instana Dynamic APM product report
Buyer's Guide
ITRS Geneos
January 2026
ITRS Geneos reportDownload ITRS Geneos product report
 

Also Known As

No data available
Geneos
 

Overview

Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by Dev+Ops to optimize application performance, enable innovation, and mitigate risk to help them add value and efficiency to the pipeline. Learn more at https://instana.com.

Instana

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS
 

Sample Customers

Daxko Lifts Fitness Studios Through COVID Regulations with Quick Engineering PivotsAltissia Meets SLAs to Support Student DeadlinesImmocloud Unlocks Observability to Modernize Real EstateEnento Group Boosts Service Reliability with Real-Time Visibility into Application Performance Instana’s Observability for Amazon EKS Helps Yara Deliver Digital Farming Solutions
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Buyer's Guide
ITRS Geneos vs. Instana Dynamic APM
December 2025
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