No more typing reviews! Try our Samantha, our new voice AI agent.

ITRS Geneos vs Instana Dynamic APM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Instana Dynamic APM
Ranking in Application Performance Monitoring (APM) and Observability
29th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
14
Ranking in other categories
No ranking in other categories
ITRS Geneos
Ranking in Application Performance Monitoring (APM) and Observability
34th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Network Monitoring Software (64th), IT Infrastructure Monitoring (45th)
 

Mindshare comparison

As of April 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Instana Dynamic APM is 1.1%, down from 1.1% compared to the previous year. The mindshare of ITRS Geneos is 1.0%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Instana Dynamic APM1.1%
ITRS Geneos1.0%
Other97.9%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Muhammad Jawwad Hassan - PeerSpot reviewer
IT Consultant at Arcana Info
A really good GUI that is easy for non-technical users to understand
Our company uses the solution for one of our bank clients. We use App Connect middleware to monitor services and applications such as Docker, Kubernetes, MongoDB, and MS SQL Server. We also monitor the bottleneck for all servers.  We currently have 20 users at one of our branches. We plan to expand…
reviewer2127225 - PeerSpot reviewer
Monitoring Specialist at a financial services firm with 51-200 employees
Does real-time monitoring, prevents failures, and has a reasonable price
Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs. It's built like proprietary software. I can't expose the data to ITRS, and similarly, ITRS can't expose the data to the outside world. They have created a boundary. It's a bit binding solution. In the modern world, people like to be able to expose the data to do whatever they want. They can query the data, send it, or pull it. ITRS needs to provide more in terms of the API offering. They have documentation, but they can improve the documentation and provide videos to show how to do monitoring configuration or deployment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable solution."
"It's great for monitoring services and applications."
"With Instana, the interface and the UI are very simple to use."
"It's a good tool to implement across the board if you can make it into your images or as part of your configuration management tool."
"We can easily perform root cause analysis using the tool."
"The detailing of our application behavior and user experience is most valuable, and in case there is an issue, we typically use Instana to figure it out, drilling down to the application to understand what's going on and where the issue is."
"The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is."
"The most valuable features are the monitoring with granularity by one second, which allows real-time data generation, and the fast implementation."
"The good thing is you get something out of it day one, you don't need years of training, and then you can build on that."
"It's definitely the best solution that I've used, as far as real-time monitoring goes."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"ITRS Active Console has helped us monitor servers and set thresholds for different metrics, is easy to setup, works with different kinds of servers, and also helps you execute shell scripts as a response to alerts."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"ITRS is significantly better than PRTG and saves us a lot of time in development."
 

Cons

"The solution's monitoring is pretty weak and should be improved."
"While it is already quite good, there is room for improvement in terms of providing better functionality"
"The auto-remediation features must be improved."
"New Relic has a better UI in terms of how it presents the data."
"The API monitoring aspect could be better."
"They could improve the product’s dashboards and provide more dashboard options."
"Its SLI and SLA features need improvement in setting up alerts."
"Sometimes, the issue arises from user changes, such as adjusting firewall settings without proper consideration, leading to compatibility issues within the network monitoring."
"In some cases Netprobe can be unstable."
"I had issues scaling it and ended up having to distribute the load over seven gateways."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"I would like better access to the data that is being collected."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"Data visualization – real time and historical – is a weakness."
"Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
 

Pricing and Cost Advice

"The pricing is $1,200 per year which is a bit high compared to other vendors."
"Pricing is quite competitive. Dynatrace, AppDynamics, and New Relic were all several times more expensive than Instana, both the on-prem and the SaaS versions. Price-wise they are a lot more competitive than anyone else out there."
"It's reasonably priced and manageable, especially for individuals who grasp the significance of application monitoring."
"The solution's pricing is comparable to other products."
"The solution is less expensive than one of its competitors."
"Instana Dynamic APM is more affordable for small and medium-sized companies compared to other vendors."
"Its pricing isn't a big pain point. Its pricing seems to be better than some of the other competing products in the market, but they also have some of the features and functionalities that are better than Instana."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"The pricing seems reasonable. We're happy enough with it."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"You will get the best price if you get a single global deal."
"I can say it's not that cheap because the licensing is a little bit costly"
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
885,880 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
23%
Manufacturing Company
12%
Retailer
6%
Computer Software Company
5%
Financial Services Firm
67%
Computer Software Company
6%
Construction Company
3%
Outsourcing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
 

Questions from the Community

What is your experience regarding pricing and costs for Instana Dynamic APM?
I rate the pricing a seven out of ten. There are no additional costs associated with the product.
What needs improvement with Instana Dynamic APM?
Sometimes, the issue arises from user changes, such as adjusting firewall settings without proper consideration, leading to compatibility issues within the network monitoring.
What is your primary use case for Instana Dynamic APM?
We use the solution to monitor the platform. If an issue arises, like a user experiencing errors, we can identify general errors and investigate specific secure areas to ensure the application runs...
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
 

Also Known As

No data available
Geneos
 

Overview

 

Sample Customers

Daxko Lifts Fitness Studios Through COVID Regulations with Quick Engineering PivotsAltissia Meets SLAs to Support Student DeadlinesImmocloud Unlocks Observability to Modernize Real EstateEnento Group Boosts Service Reliability with Real-Time Visibility into Application Performance Instana’s Observability for Amazon EKS Helps Yara Deliver Digital Farming Solutions
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about ITRS Geneos vs. Instana Dynamic APM and other solutions. Updated: April 2026.
885,880 professionals have used our research since 2012.