ITRS Geneos vs Instana Dynamic APM comparison

Instana and ITRS are both solutions in the Application Performance Monitoring (APM) and Observability category. Instana is ranked #21 with an average rating of 8.1, while ITRS is ranked #19 with an average rating of 7.7. Instana holds a 1.3% mindshare in APM, compared to ITRS’s 1.5% mindshare. Additionally, 84% of Instana users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

Instana Dynamic APM

Read 14 Instana Dynamic APM reviews

2,876 Views
2,371 Comparison Views

84% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

3,666 Views
2,053 Comparison Views

96% willing to recommend

Instana Dynamic APM

ITRS Geneos

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

ITRS Geneos and Instana Dynamic APM compete in the application performance management category. Instana seems to have the upper hand with its automation and real-time insights.

Features: ITRS Geneos users highlight extensive monitoring capabilities, customizable alerts, and detailed monitoring. Instana Dynamic APM users recognize automatic discovery, root-cause analysis, and real-time updates.

Room for Improvement: ITRS Geneos needs better integration with modern technologies, enhanced scalability, and faster implementation of new features. Instana Dynamic APM should improve support for legacy systems, provide more detailed documentation, and simplify its user interface.

Ease of Deployment and Customer Service: ITRS Geneos has straightforward deployment but a steep learning curve, with responsive customer service. Instana Dynamic APM is known for easy and fast deployment with pre-configured agents, though its customer service needs improvement.

Pricing and ROI: ITRS Geneos has high setup costs but achieves significant ROI through comprehensive monitoring. Instana Dynamic APM's pricing is justified by advanced features and automatic functionalities, leading to a justifiable ROI despite higher costs.

To learn more, read our detailed ITRS Geneos vs. Instana Dynamic APM Report (Updated: January 2025).

Buyer's Guide

ITRS Geneos vs. Instana Dynamic APM

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Instana Dynamic APM

Ranking in Application Performance Monitoring (APM) and Observability

21st

Average Rating

7.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

19th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (25th), IT Infrastructure Monitoring (19th)

Mindshare comparison

As of January 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Instana Dynamic APM is 1.3%, down from 1.8% compared to the previous year. The mindshare of ITRS Geneos is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Muhammad Jawwad Hassan

IT Consultant at Arcana Info

A really good GUI that is easy for non-technical users to understand

Our company uses the solution for one of our bank clients. We use App Connect middleware to monitor services and applications such as Docker, Kubernetes, MongoDB, and MS SQL Server. We also monitor the bottleneck for all servers. We currently have 20 users at one of our branches. We plan to expand…

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Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"If a key monitored value has crossed a threshold, it sends out an alert. And the solution is able to intelligently find out if something is beyond the range that it normally resides in."

"With Instana, the interface and the UI are very simple to use."

"The primary selling point of this product is its unparalleled transparency into the infrastructure."

"Sometimes it's able to provide a proper RCA on its own. It's able to correlate different events that occurred and that becomes like an RCA in itself."

"It is user-friendly, but we encounter issues processing input and understanding the graphics, such as seeing a flatline without knowing the cause. When these problems occur, I have to contact my support team to address and fix them. Also, monitoring processing is good."

"Its GUI is really good and it easy to understand for non-technical users."

"It's great for monitoring services and applications."

"The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis."

More Instana Dynamic APM pros

"Custom script toolkits"

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

More ITRS Geneos pros

Cons

"The integration could be improved with more plugins or open API."

"While it is already quite good, there is room for improvement in terms of providing better functionality"

"Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box."

"We'd always like to see additional functionalities."

"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."

"The App Connect middleware does not integrate with or show corresponding sub nodes."

"Maybe log monitoring could be better."

"They could improve the product’s dashboards and provide more dashboard options."

More Instana Dynamic APM cons

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"Mobile phone integration is probably not as rich as it could be."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

More ITRS Geneos cons

Pricing and Cost Advice

"The pricing is $1,200 per year which is a bit high compared to other vendors."

"Instana Dynamic APM is more affordable for small and medium-sized companies compared to other vendors."

"The solution's pricing is comparable to other products."

"Its pricing isn't a big pain point. Its pricing seems to be better than some of the other competing products in the market, but they also have some of the features and functionalities that are better than Instana."

"Pricing is quite competitive. Dynatrace, AppDynamics, and New Relic were all several times more expensive than Instana, both the on-prem and the SaaS versions. Price-wise they are a lot more competitive than anyone else out there."

"The solution is less expensive than one of its competitors."

"It's reasonably priced and manageable, especially for individuals who grasp the significance of application monitoring."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"I can say it's not that cheap because the licensing is a little bit costly"

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"You will get the best price if you get a single global deal."

"The pricing seems reasonable. We're happy enough with it."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

27%

Computer Software Company

14%

Manufacturing Company

10%

Government

Financial Services Firm

77%

Computer Software Company

University

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Instana Dynamic APM?

The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis.

See all answers

What is your experience regarding pricing and costs for Instana Dynamic APM?

I rate the pricing a seven out of ten. There are no additional costs associated with the product.

See all answers

What needs improvement with Instana Dynamic APM?

Sometimes, the issue arises from user changes, such as adjusting firewall settings without proper consideration, leading to compatibility issues within the network monitoring.

See all answers

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

Comparisons

Dynatrace vs Instana Dynamic APM

Compared 43% of the time

AppDynamics vs Instana Dynamic APM

Compared 18% of the time

IBM Application Performance Management vs Instana Dynamic APM

Compared 10% of the time

Datadog vs Instana Dynamic APM

Compared 8% of the time

New Relic vs Instana Dynamic APM

Compared 5% of the time

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Dynatrace vs ITRS Geneos

Compared 25% of the time

AppDynamics vs ITRS Geneos

Compared 14% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Prometheus vs ITRS Geneos

Compared 10% of the time

Datadog vs ITRS Geneos

Compared 9% of the time

More ITRS Geneos Competitors

Product Reports

Buyer's Guide

Instana Dynamic APM

January 2025

Download Instana Dynamic APM product report

Buyer's Guide

ITRS Geneos

January 2025

Download ITRS Geneos product report

Also Known As

No data available

Geneos

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Instana

ITRS

Overview

Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by Dev+Ops to optimize application performance, enable innovation, and mitigate risk to help them add value and efficiency to the pipeline. Learn more at https://instana.com.

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

Sample Customers

Daxko Lifts Fitness Studios Through COVID Regulations with Quick Engineering PivotsAltissia Meets SLAs to Support Student DeadlinesImmocloud Unlocks Observability to Modernize Real EstateEnento Group Boosts Service Reliability with Real-Time Visibility into Application Performance Instana’s Observability for Amazon EKS Helps Yara Deliver Digital Farming Solutions

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

ITRS Geneos vs. Instana Dynamic APM

January 2025

Free Report: ITRS Geneos vs. Instana Dynamic APM

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