Azure Monitor vs ITRS Geneos comparison

Microsoft and ITRS are both solutions in the Application Performance Monitoring (APM) and Observability category. Microsoft is ranked #4 with an average rating of 7.7, while ITRS is ranked #19 with an average rating of 7.7. Microsoft holds a 9.5% mindshare in APM, compared to ITRS’s 1.5% mindshare. Additionally, 90% of Microsoft users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

Azure Monitor

Read 53 Azure Monitor reviews

16,064 Views
14,075 Comparison Views

90% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

3,666 Views
2,053 Comparison Views

96% willing to recommend

Azure Monitor

ITRS Geneos

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Both ITRS Geneos and Azure Monitor are competing products in the system monitoring space. Azure Monitor tends to have the upper hand due to its comprehensive feature set, making it worth the higher price despite ITRS Geneos having specific capabilities.

Features: ITRS Geneos is valued for its ability to monitor complex IT infrastructure with precision, detailed performance tracking, and real-time alerting. Azure Monitor is praised for its extensive integration capabilities, holistic monitoring approach, and broad feature set suitable for diverse environments.

Room for Improvement: Users of ITRS Geneos express a need for better scalability, easier configuration options, and more intuitive user interface. Users of Azure Monitor indicate the need for more intuitive alerting, improved log management, and enhancements in user experience to match Geneos' ease of use.

Ease of Deployment and Customer Service: ITRS Geneos deployment reviews highlight a streamlined but intricate process needing technical expertise. Customer service is responsive and knowledgeable. Azure Monitor deployment is relatively straightforward but may need fine-tuning post-deployment. Azure's customer service is robust but seen as less personalized compared to ITRS Geneos. Azure Monitor offers easier deployment, while ITRS Geneos provides more personalized support.

Pricing and ROI: ITRS Geneos users find the setup cost quite high, but they acknowledge the return on investment due to its specialized capabilities. Azure Monitor has a mixed response regarding setup costs but generally favorable ROI due to its comprehensive features. Despite ITRS Geneos being more expensive, the ROI aligns closely with Azure Monitor, making them comparable in value.

To learn more, read our detailed Azure Monitor vs. ITRS Geneos Report (Updated: January 2025).

Buyer's Guide

Azure Monitor vs. ITRS Geneos

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Azure Monitor

Ranking in Application Performance Monitoring (APM) and Observability

4th

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (5th)

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

19th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (25th), IT Infrastructure Monitoring (19th)

Mindshare comparison

As of January 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Azure Monitor is 9.5%, up from 9.2% compared to the previous year. The mindshare of ITRS Geneos is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Swapan Biswas

Associate Consultant at Tata Consultancy

A powerful Kusto query language but the alerting mechanism needs improvement

Alerts cannot be configured to monitor at a certain point in time. For example, we might want to alert people at zero hours but that is not possible. Splunk can accomplish this and its alerts are far better than the solution's options. The alerting mechanism is not up to the market. The default interface should be improved. You can prepare your own dashboard by using custom query language, but the default interface is not good.

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Data exporting is easy, and this tool works seamlessly with other solutions. It's a stable and low-priced solution."

"Azure Monitor is very stable."

"The dashboard allows us to easily track various metrics and quickly understand the overall health of our system."

"Some good integration capabilities are present in the tool."

"It allows you to set thresholds on the metrics and receive alerts."

"Azure Monitor gives us the observability to check everything that we have in the cloud."

"A product that is well-integrated for monitoring Microsoft Azure."

"You can scale the product."

More Azure Monitor pros

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

More ITRS Geneos pros

Cons

"The solution's monitoring feature has limitations for analyzing multiple metrics."

"There is room for improvement in stability."

"The price could be lower but it is not a must."

"Although it's not always the case, the price can sometimes get expensive. This depends on a number of factors, such as how many services you are trying to integrate with Azure Monitor and how much storage they're consuming each month (for example, how large are the log files?)."

"The query builder could be better. In comparison to other monitoring tools, in order to use Azure Monitor, your engineers need to have KQL experience. If they don't, it's not intuitive as a system."

"There are a lot of things that take more time to do, such as charting, alerting, and correlation of data, and things like that. Azure Monitor doesn't tell you why something happened. It just tells you that it happened. It should also have some type of AI. Environments and applications are becoming more and more complex every day with hundreds or thousands of microservices. Therefore, having to do a lot of the stuff manually takes a lot of time, and on top of that, troubleshooting issues takes a lot of time. The traditional method of troubleshooting doesn't really work for or apply to this environment we're in. So, having an AI-based system and the ability to automate deployments of your monitoring and configurations makes it much easier."

"The process of implementation needs to be easier."

"The troubleshooting logs need improvement. There should be some improvement there. I have a hard time finding the right logs at the right times whenever there is an issue occurring."

More Azure Monitor cons

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

More ITRS Geneos cons

Pricing and Cost Advice

"The solution is expensive, but it is worth the price."

"Customers of Azure Monitor must pay an amount that depends largely on how many services they need to integrate and the storage space required in terms of logs, etc. If they only have a few small services to monitor, the price won't be too high, but on the opposite side of the spectrum, it can certainly get pricey."

"There is a monthly fee for the alerts triggered and the data stored."

"Since we are using the basic set, it is more cost-effective compared to other third-party APM solutions."

"It is a pay-as-you-go model. I find it very cost-effective."

"The product offers a pay-as-you-go model to users. The charges are to be paid according to the usage of the product."

"The tool's pricing is very good. I could say that Microsoft offers different cost models, which are listed on the product's website."

"The cost of Azure Monitor application performance should be less expensive."

More Azure Monitor pricing and cost advice

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"I can say it's not that cheap because the licensing is a little bit costly"

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"The pricing seems reasonable. We're happy enough with it."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

13%

Manufacturing Company

Government

Financial Services Firm

77%

Computer Software Company

University

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Splunk compare with Azure Monitor?

Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...

See all answers

What do you like most about Azure Monitor?

Azure Monitor is a very easy-to-use product in the cloud environment.

See all answers

What needs improvement with Azure Monitor?

Azure Monitor could improve by adding capabilities for data observability and integrating more tightly with their data platform components.

See all answers

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

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Compared 13% of the time

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Compared 9% of the time

Prometheus vs Azure Monitor

Compared 7% of the time

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Compared 25% of the time

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Compared 14% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Prometheus vs ITRS Geneos

Compared 10% of the time

Datadog vs ITRS Geneos

Compared 9% of the time

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Product Reports

Buyer's Guide

Azure Monitor

January 2025

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Buyer's Guide

ITRS Geneos

January 2025

Download ITRS Geneos product report

Also Known As

No data available

Geneos

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Microsoft

ITRS

Overview

Azure Monitor is a comprehensive monitoring solution offered by Microsoft Azure. It provides a centralized platform for monitoring the performance and health of various Azure resources, applications, and infrastructure.

With Azure Monitor, users can gain insights into the availability, performance, and usage of their applications and infrastructure. The key features of Azure Monitor include metrics, logs, alerts, and dashboards. Metrics allow users to collect and analyze performance data from various Azure resources, such as virtual machines, databases, and storage accounts.

Logs enable users to collect and analyze log data from different sources, including Azure resources, applications, and operating systems. Azure Monitor also provides a robust alerting mechanism that allows users to set up alerts based on specific conditions or thresholds. These alerts can be configured to notify users via email, SMS, or other notification channels. Additionally, Azure Monitor offers customizable dashboards that allow users to visualize and analyze their monitoring data in a personalized and intuitive manner.

Azure Monitor integrates seamlessly with other Azure services, such as Azure Automation and Azure Logic Apps, enabling users to automate actions based on monitoring data. It also supports integration with third-party monitoring tools and services, providing flexibility and extensibility.

Overall, Azure Monitor is a powerful and versatile monitoring solution that helps users gain deep insights into the performance and health of their Azure resources and applications. It offers a wide range of features and integrations, making it a comprehensive solution for monitoring and managing Azure environments.

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

Sample Customers

Rackspace, First Gas, Allscripts, ABB Group

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

Azure Monitor vs. ITRS Geneos

January 2025

Free Report: Azure Monitor vs. ITRS Geneos

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