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Azure Monitor vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.9
Azure Monitor's support is mixed; users find premium plans helpful, but improvements in response time and competence are needed.
No sentiment score available
 

Room For Improvement

Sentiment score
8.5
Azure Monitor requires improved deployment, integration, user interface, and support, with enhanced automation, billing transparency, and AI-based features.
No sentiment score available
 

Scalability Issues

Sentiment score
8.5
Azure Monitor is scalable and flexible for companies, though some face regional and integration challenges despite ongoing updates.
No sentiment score available
 

Setup Cost

Sentiment score
7.2
Azure Monitor's pricing is seen as cost-effective or expensive, depending on usage, with benefits for existing Azure customers.
No sentiment score available
 

Stability Issues

No sentiment score available
Azure Monitor is highly reliable and stable, with improvements over time, though some regional and advanced monitoring issues remain.
No sentiment score available
 

Valuable Features

Sentiment score
9.1
Azure Monitor provides dynamic alerting, seamless integration, and robust data, aiding proactive issue resolution and system health maintenance.
No sentiment score available
 

Categories and Ranking

Azure Monitor
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
7.8
Reviews Sentiment
8.2
Number of Reviews
53
Ranking in other categories
Cloud Monitoring Software (5th)
ITRS Geneos
Ranking in Application Performance Monitoring (APM) and Observability
19th
Average Rating
8.2
Number of Reviews
57
Ranking in other categories
Network Monitoring Software (26th), IT Infrastructure Monitoring (22nd)
 

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Azure Monitor is 9.8%, up from 9.1% compared to the previous year. The mindshare of ITRS Geneos is 1.4%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Swapan Biswas - PeerSpot reviewer
A powerful Kusto query language but the alerting mechanism needs improvement
Alerts cannot be configured to monitor at a certain point in time. For example, we might want to alert people at zero hours but that is not possible. Splunk can accomplish this and its alerts are far better than the solution's options. The alerting mechanism is not up to the market. The default interface should be improved. You can prepare your own dashboard by using custom query language, but the default interface is not good.
Durai CT - PeerSpot reviewer
A stable, scalable, and flexible monitoring tool
Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.
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816,192 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
Financial Services Firm
76%
Computer Software Company
6%
University
4%
Real Estate/Law Firm
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What do you like most about Azure Monitor?
Azure Monitor is a very easy-to-use product in the cloud environment.
What needs improvement with Azure Monitor?
Azure Monitor could improve by adding capabilities for data observability and integrating more tightly with their data platform components.
What do you like most about ITRS Geneos?
I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
 

Comparisons

 

Also Known As

No data available
Geneos
 

Learn More

 

Overview

 

Sample Customers

Rackspace, First Gas, Allscripts, ABB Group
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about Azure Monitor vs. ITRS Geneos and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.