Azure Monitor vs ITRS Geneos comparison

Microsoft and ITRS are both solutions in the Application Performance Monitoring (APM) and Observability category. Microsoft is ranked #4 with an average rating of 7.8, while ITRS is ranked #26 with an average rating of 7.0. Microsoft holds a 8.0% mindshare in APM, compared to ITRS’s 1.4% mindshare. Additionally, 90% of Microsoft users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

Azure Monitor

Read 54 Azure Monitor reviews

15,450 Views
13,635 Comparison Views

90% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

3,824 Views
2,148 Comparison Views

96% willing to recommend

Azure Monitor

ITRS Geneos

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Both ITRS Geneos and Azure Monitor are competing products in the system monitoring space. Azure Monitor tends to have the upper hand due to its comprehensive feature set, making it worth the higher price despite ITRS Geneos having specific capabilities.

Features: ITRS Geneos is valued for its ability to monitor complex IT infrastructure with precision, detailed performance tracking, and real-time alerting. Azure Monitor is praised for its extensive integration capabilities, holistic monitoring approach, and broad feature set suitable for diverse environments.

Room for Improvement: Users of ITRS Geneos express a need for better scalability, easier configuration options, and more intuitive user interface. Users of Azure Monitor indicate the need for more intuitive alerting, improved log management, and enhancements in user experience to match Geneos' ease of use.

Ease of Deployment and Customer Service: ITRS Geneos deployment reviews highlight a streamlined but intricate process needing technical expertise. Customer service is responsive and knowledgeable. Azure Monitor deployment is relatively straightforward but may need fine-tuning post-deployment. Azure's customer service is robust but seen as less personalized compared to ITRS Geneos. Azure Monitor offers easier deployment, while ITRS Geneos provides more personalized support.

Pricing and ROI: ITRS Geneos users find the setup cost quite high, but they acknowledge the return on investment due to its specialized capabilities. Azure Monitor has a mixed response regarding setup costs but generally favorable ROI due to its comprehensive features. Despite ITRS Geneos being more expensive, the ROI aligns closely with Azure Monitor, making them comparable in value.

To learn more, read our detailed Azure Monitor vs. ITRS Geneos Report (Updated: January 2025).

Buyer's Guide

Azure Monitor vs. ITRS Geneos

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Azure Monitor

Ranking in Application Performance Monitoring (APM) and Observability

4th

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (4th)

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

26th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (47th), IT Infrastructure Monitoring (31st)

Mindshare comparison

As of February 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Azure Monitor is 8.0%, down from 8.7% compared to the previous year. The mindshare of ITRS Geneos is 1.4%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

SyedAbid Hussain

Senior Cloud Infrustructure Engineer at LogicEra

Monthly and weekly resource monitoring has improved efficiency

Azure Monitor can improve by adding some kind of storage for logs. I can get the runtime logs alone, yet if Azure Monitor can independently add one gigabyte, two gigabytes, or five gigabytes at least to log storage, I can fix the logs without syncing with Log Analytics Workspace and Sentinel. If they do that, and if they can integrate a little pricing adjustment, it will be profitable for the Microsoft tool.

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"A product that is well-integrated for monitoring Microsoft Azure."

"Good load and metrics gathering and very good analysis."

"It's a Microsoft native tool, so it works well with other Microsoft technologies, which is predominantly what our customer end-user base is."

"The solution very easily integrates with Azure services and in one click you can monitor your resource."

"It's a service from Microsoft, so it will scale."

"Azure Monitor is a very easy-to-use product in the cloud environment."

"The initial setup is straightforward."

"The most valuable features of Azure Monitor are the login analytics workspace and we can write any kind of custom queries in order to receive the data that is inserted into the login analytics workspace, diagnostic settings, et cetera."

More Azure Monitor pros

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"I always appreciate Geneos's stability and ease of use."

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"Tons of default modules which are available out of the box"

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

More ITRS Geneos pros

Cons

"The default interface should be improved."

"The pricing model could be more flexible."

"The biggest one is probably just the user interface. There could be more advanced logging at the database level. They can also improve their query builder to allow you to search for things better, but I last used it about a year ago. They might have already changed a ton of things in the newer versions."

"I would like more transparency when we use the solution with another environment, like on-premises, or on another cloud environment, like AWS or GCP."

"It's really complex to retrieve or query the logs in Azure Monitor."

"I need connectivity with cost management."

"I believe Azure Monitor is already a top-notch solution with excellent functionality and there is not much I would suggest for improvement. However, there is one limitation that certain features require payment, even for testing purposes, which can be a challenge."

"The solution needs better monitoring. It requires better log controls."

More Azure Monitor cons

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"Data visualization – real time and historical – is a weakness."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"The main feature that needs work is the Dashboard designer."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"The ITA, the post-incident analytics, could be improved."

"It needs to be easier to configure, especially with the JMX plugins."

More ITRS Geneos cons

Pricing and Cost Advice

"Since we are using the basic set, it is more cost-effective compared to other third-party APM solutions."

"There is a monthly fee for the alerts triggered and the data stored."

"The tool's pricing is very good. I could say that Microsoft offers different cost models, which are listed on the product's website."

"It's a costly solution"

"The tool is expensive."

"The cost of Azure Monitor application performance should be less expensive."

"The price of the solution is reasonable."

"The solution is expensive, but it is worth the price."

More Azure Monitor pricing and cost advice

"You will get the best price if you get a single global deal."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"Pricing and licensing is based on the requirements."

"I can say it's not that cheap because the licensing is a little bit costly"

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

13%

Manufacturing Company

Government

Financial Services Firm

78%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Splunk compare with Azure Monitor?

Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...

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What do you like most about Azure Monitor?

Azure Monitor is a very easy-to-use product in the cloud environment.

See all answers

What needs improvement with Azure Monitor?

See all answers

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

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Compared 18% of the time

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Compared 13% of the time

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Compared 10% of the time

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Compared 8% of the time

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Product Reports

Buyer's Guide

Azure Monitor

February 2025

Download Azure Monitor product report

Buyer's Guide

ITRS Geneos

February 2025

Download ITRS Geneos product report

Also Known As

No data available

Geneos

Overview

Azure Monitor is a comprehensive monitoring solution offered by Microsoft Azure. It provides a centralized platform for monitoring the performance and health of various Azure resources, applications, and infrastructure.

With Azure Monitor, users can gain insights into the availability, performance, and usage of their applications and infrastructure. The key features of Azure Monitor include metrics, logs, alerts, and dashboards. Metrics allow users to collect and analyze performance data from various Azure resources, such as virtual machines, databases, and storage accounts.

Logs enable users to collect and analyze log data from different sources, including Azure resources, applications, and operating systems. Azure Monitor also provides a robust alerting mechanism that allows users to set up alerts based on specific conditions or thresholds. These alerts can be configured to notify users via email, SMS, or other notification channels. Additionally, Azure Monitor offers customizable dashboards that allow users to visualize and analyze their monitoring data in a personalized and intuitive manner.

Azure Monitor integrates seamlessly with other Azure services, such as Azure Automation and Azure Logic Apps, enabling users to automate actions based on monitoring data. It also supports integration with third-party monitoring tools and services, providing flexibility and extensibility.

Overall, Azure Monitor is a powerful and versatile monitoring solution that helps users gain deep insights into the performance and health of their Azure resources and applications. It offers a wide range of features and integrations, making it a comprehensive solution for monitoring and managing Azure environments.

Microsoft

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

Rackspace, First Gas, Allscripts, ABB Group

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

Azure Monitor vs. ITRS Geneos

January 2025

Free Report: Azure Monitor vs. ITRS Geneos

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