BMC TrueSight Operations Management and ITRS Geneos are two prominent tools in IT operations management, with TrueSight having an edge in pricing and support while Geneos stands out in advanced features.
What features are offered by BMC TrueSight Operations Management in comparison to ITRS Geneos?BMC TrueSight Operations Management offers comprehensive monitoring, predictive analytics, and capacity planning. ITRS Geneos provides real-time monitoring, customizable dashboards, and integration capabilities.
What areas of improvement can be found in BMC TrueSight Operations Management in comparison to ITRS Geneos?BMC TrueSight Operations Management could benefit from a more intuitive environment, quicker bug fixes, and improved user-friendliness. ITRS Geneos needs better documentation, an easier setup process, and enhanced onboarding resources.
How is the ease of deployment and customer service of BMC TrueSight Operations Management in comparison to ITRS Geneos?BMC TrueSight Operations Management is praised for its straightforward deployment process and effective customer service. ITRS Geneos is noted for its flexible deployment model and quality support, though TrueSight has a slight edge in ease and support responsiveness.
What setup costs and ROI can be seen with BMC TrueSight Operations Management in comparison to ITRS Geneos?BMC TrueSight Operations Management users cite reasonable setup costs and a good return on investment. ITRS Geneos has higher initial costs, but users believe the extensive features justify the expenditure, leading to satisfactory ROI.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.
Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.
Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.
For more information, please visit https://www.itrsgroup.com/products/geneos
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