BMC TrueSight Operations Management and Splunk AppDynamics compete in the IT operations management category. BMC TrueSight is superior in handling event management and integration, while AppDynamics excels in application performance and transaction monitoring.
Features: BMC TrueSight Operations Management provides an integrated platform with extensive event management, noise reduction, and automation capabilities. Its Knowledge Modules and automated triage simplify asset monitoring. Splunk AppDynamics offers application performance monitoring, deep dive analysis, and dynamic baselining, which provide insights into application bottlenecks with a strong focus on complex environment monitoring.
Room for Improvement: BMC TrueSight can improve in complexity, deployment resources, and reporting, with a focus on enhancing HA abilities, cloud monitoring, and more flexible pricing. AppDynamics needs to address licensing complexity, high costs, dashboarding improvement, support for modern languages, and better integration with cloud-native technologies and AI.
Ease of Deployment and Customer Service: BMC TrueSight focuses on on-premises deployment, requiring attention to deployment complexity, while Splunk AppDynamics offers more flexible cloud and hybrid deployment options. Both solutions have mixed reviews regarding customer service; users appreciate persistent and responsive technical support teams.
Pricing and ROI: BMC TrueSight Operations Management has high initial costs and complex licensing, but large enterprises can achieve ROI through strategic use. Splunk AppDynamics, known for premium pricing, requires clear business value assessments to justify expenses with its capabilities aimed at reducing IT costs and improving operational efficiencies.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.
AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.
What are the key features of AppDynamics?In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.
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