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Azure Monitor vs BMC TrueSight Operations Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Monitor
Ranking in Application Performance Monitoring (APM) and Observability
4th
Ranking in Cloud Monitoring Software
5th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
54
Ranking in other categories
No ranking in other categories
BMC TrueSight Operations Ma...
Ranking in Application Performance Monitoring (APM) and Observability
22nd
Ranking in Cloud Monitoring Software
20th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Event Monitoring (2nd), IT Infrastructure Monitoring (26th), AIOps (8th)
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Azure Monitor is 7.5%, down from 8.7% compared to the previous year. The mindshare of BMC TrueSight Operations Management is 0.7%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Syed Abid  - PeerSpot reviewer
Monthly and weekly resource monitoring has improved efficiency
Azure Monitor can improve by adding some kind of storage for logs. I can get the runtime logs alone, yet if Azure Monitor can independently add one gigabyte, two gigabytes, or five gigabytes at least to log storage, I can fix the logs without syncing with Log Analytics Workspace and Sentinel. If they do that, and if they can integrate a little pricing adjustment, it will be profitable for the Microsoft tool.
Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Azure Monitor is really just a source for Dynatrace. It's just collecting data and monitoring the environment and the infrastructure. It is fairly good at that."
"The dashboard allows us to easily track various metrics and quickly understand the overall health of our system."
"The overall product rating is nine out of ten."
"I can conclude reports for the monthly, weekly, and peak time of the resources."
"Good load and metrics gathering and very good analysis."
"I find the query language in this tool very beneficial, as it allows me to customize some dashboards and create alerts according to my thresholds and metrics."
"What I like about Azure Monitor is that it performs well."
"It has good troubleshooting features."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"It is a scalable solution."
"The most valuable features of the solution are alert management, alert generation, and event management."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances."
"I like the event management part."
"I believe that the ease of use and UI is great"
"The most beneficial part of the product in terms of IT monitoring revolves around the areas involving automation, and it also serves as an end-to-end event management and incident management tool."
 

Cons

"They need to work on a more hybrid deployment that will allow us to monitor local on-premise deployments and connect to different systems. I would like to see more integration."
"Setting up this solution is complex. It's also missing the functionality of assigning alerts."
"The pricing model could be more flexible."
"The troubleshooting logs need improvement. There should be some improvement there. I have a hard time finding the right logs at the right times whenever there is an issue occurring."
"This solution could be improved with more out-of-the-box functionalities and artificial intelligence to complete event correlation."
"Azure Monitor could improve by adding capabilities for data observability and integrating more tightly with their data platform components."
"Azure Monitor is not user-friendly, and the interface is not exciting. Switching between the dashboards is not easy."
"We cannot use AI services with the solution."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
 

Pricing and Cost Advice

"There is a monthly fee for the alerts triggered and the data stored."
"The cost of Azure Monitor application performance should be less expensive."
"Customers of Azure Monitor must pay an amount that depends largely on how many services they need to integrate and the storage space required in terms of logs, etc. If they only have a few small services to monitor, the price won't be too high, but on the opposite side of the spectrum, it can certainly get pricey."
"The price of the solution is reasonable."
"Azure Monitor is a low-priced solution, which is why it would work best on small-scale projects."
"Azure Monitor is one of the more cost effective solutions on the market."
"The solution is a pay-as-you-go consumption service and is the least expensive in the market."
"I would rate Azure Monitor a two out of five for affordability."
"The tool is moderately expensive."
"Pricing is very high."
"Other products are more expensive than BMC TrueSight."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"The cost depends on the usage."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
Financial Services Firm
25%
Computer Software Company
14%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What do you like most about Azure Monitor?
Azure Monitor is a very easy-to-use product in the cloud environment.
What needs improvement with Azure Monitor?
Azure Monitor can improve by adding some kind of storage for logs. I can get the runtime logs alone, yet if Azure Monitor can independently add one gigabyte, two gigabytes, or five gigabytes at lea...
What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
 

Also Known As

No data available
ProactiveNet, TrueSight Operations Management
 

Overview

 

Sample Customers

Rackspace, First Gas, Allscripts, ABB Group
Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Find out what your peers are saying about Azure Monitor vs. BMC TrueSight Operations Management and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.