Compare Splunk vs Varonis

Splunk

Based on 562 reviews.

Varonis

Based on 13 reviews.

Sample Customers

Popular Solutions

Splunk Enterprise Security

144 reviews

Splunk Cloud Platform

48 reviews

Splunk ITSI (IT Service Intelligence)

41 reviews

Varonis Platform

9 reviews

Top Industries

Financial Services Firm

15%

Computer Software Company

14%

Government

Manufacturing Company

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

10%

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Lakshmi Padaga
Java Developer at U.S. Bank
We use Splunk in APM to monitor our applications. So, we integrated it into our systems to enhance our monitoring and...
Read full review of Splunk APM »
Avinash Gopu.
Associate VP & Cyber Security Specialist at US Bank
Through Splunk Enterprise Security, we have implemented extensive login integration. This allows us to monitor and...
Read full review of Splunk Enterprise Security »
Sunil K R
Senior Software Engineer at Wipro Limited
We use Splunk ITSI to monitor the different stages, spaces, and processes of payment operation.
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
4 System Engineer at a religious institution
Our security team uses the Splunk Cloud Platform heavily. We index that data that is relevant to security for over a...
Read full review of Splunk Cloud Platform »
Thana Sekara
Build Managememnt System lead at JLL
We have around 38 virtual machines, including the desktop. We have filled our gap network. Splunk Enterprise monitors...
Read full review of Splunk Enterprise Platform »

Review 1 of 5

Lovekesh Malik
Information Security Specialist at MindTree

Read full review of Varonis Platform »

Review 1 of 1

Customer Service

Nagendra Nekkala.
Senior Manager ICT & at Bangalore International Airport Limited
I would rate its customer service and support eight out of ten.
Read full review of Splunk APM »
Mack Scott
Cyber Security Network Security Engineer at Cirrus Logic
Splunk's customer service is great and impeccable. I believe that they have been a very valuable resource to our...
Read full review of Splunk SOAR »
Valarie
SOC Technical Lead at a educational organization
I have not used it very often. I have used it once or twice, but I would say that the engineers I have worked with...
Read full review of Splunk Enterprise Security »
Bagi Vijender Reddy
Splunk Admin at a consultancy
The solution's support uses a ticketing system to address dashboards, alerts, reports, etc. If server issues or...
Read full review of Splunk Enterprise Platform »
Lambert Séguin
Manager and Specialist Master at Deloitte
The solution’s technical support is good. Sometimes, the technical support team's response time depends on the...
Read full review of Splunk Enterprise Security »
Sunil K R
Senior Software Engineer at Wipro Limited
I am dissatisfied with the customer support team's response times. When we submit a ticket for a high-priority...
Read full review of Splunk ITSI (IT Service Intelligence) »
CosmeCardoso
Senior Software and Production Engineer S at WEX Inc.
Splunk support is responsive and provides quick resolutions when tickets are opened. Their service has left a...
Read full review of Splunk APM »
Nilesh Bhate
Delivery Partner APAC and MEA at Tata Consultancy
Splunk's technical support is very fast.
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Senior Security Engineer at a financial services firm
I had a good experience with support.
Read full review of Splunk Enterprise Security »
Anonymous User
ICT Services Manager at a computer software company
I appreciate that whenever we have an issue, we have very good support. If there is something wrong, I always have...
Read full review of Splunk On-Call »
Anonymous User
Data Analyst at a government
They have been very helpful whenever we have had any issues. Only one or two times they did not know. That does...
Read full review of Splunk Infrastructure Monitoring »
Juha Strandman
Owner at a reseller
Over the past ten years that we have been selling Splunk products, they have been in constant contact for support. I...
Read full review of Splunk Cloud Platform »
HimanshuTejwani
System Administrator and DevOps Engineer at a tech services company
If I have any issues, I'll go to the community. I can generally get a response within a day. Although most of the...
Read full review of Splunk Enterprise Security »
Anton Kudin
CISO at a financial services firm
I am really satisfied with their technical support. The technicians are very professional.
Read full review of Splunk User Behavior Analytics »
SureshKumaresan
Cyber Security Consultant at HCL Technologies
I rate Splunk support seven out of 10.
Read full review of Splunk Enterprise Security »
Anonymous User
Consultant at a tech services company
Many people complain about back-and-forth interactions with Splunk support. It feels like a repetitive loop of...
Read full review of Splunk Cloud Platform »
Anonymous User
Lead Information Security Specialist at a tech services company
I do not have to deal with them, so I do not have any information. Our administrators handle that side of things.
Read full review of Splunk Enterprise Security »
Anonymous User
Infrastructure Engineer at a insurance company
The quality of the answer has been good. We have had to leverage the support only a small number of times. We found...
Read full review of Splunk Cloud Platform »
Jerry Castille
Chief Architect at PathMaker Group
I haven't heard any complaints about the technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
Cyber security analyst at a manufacturing company
We've got a lot of experience on our team solving Splunk, but the few times we used Splunk's technical support, we...
Read full review of Splunk Enterprise Security »
Anonymous User
Infrastructure Engineer at Zirous, Inc.
I have not personally dealt with customer service/technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
CEO at a retailer
The community support for Splunk is excellent, with an engaged user community. However, for the standard technical...
Read full review of Splunk Enterprise Security »
Anonymous User
Splunk & Python Engineer at a financial services firm
The technical support is good.
Read full review of Splunk Enterprise Security »
Anonymous User
Engineering Manager at a manufacturing company
We do deal with technical support on an ongoing basis. They can definitely do better from a technical point of view....
Read full review of Splunk Enterprise Security »
Anonymous User
Security Architect at a energy/utilities company
Technical support is excellent. They also have Splunk Answers, which is community driven and it great.
Read full review of Splunk Enterprise Security »
Rishi Raval
Officer at State Street
I work with a lot of Splunk’s support people. I like them. They're all good.
Read full review of Splunk ITSI (IT Service Intelligence) »
MS Alam
System Administrator at Abdullah Al-Othaim Markets
I have received a very good response from support that I have not seen in more than 10 years of my experience.
Read full review of Splunk Enterprise Security »
Sai Appali
Observability Platform Lead at a financial services firm
The support depends on the licensing we use. There are different licenses available based on the volume and vCPUs. We...
Read full review of Splunk ITSI (IT Service Intelligence) »
Norman Freitag
Account-Manager at Consist ITU Environmental Software GmbH
The support is quite good. Sometimes, of course, you want to have a shorter resolution time, however, it also depends...
Read full review of Splunk SOAR »
ShabbeerNasrudeen
Solution Architect(Splunk- Log Management) at Tata Consultancy
The Splunk technical support meets all the SLAs. There's a P1, P2, and P3 categories, and the support is being...
Read full review of Splunk Infrastructure Monitoring »

Review 1 of 30

Ari De Wit
Head of Technology at a construction company
The solution provides good technical support.
Read full review of Varonis Platform »
Herman Pienaar
Senior Security Consultant at Intalock Technologies
Overall, customer support is good. However, there can be delays in issue resolution, with some problems requiring...
Read full review of Varonis Platform »
Frederic Delos
Senior Cloud Engineer at a financial services firm
I have a direct line, a red phone direct line to them. Nothing but a good experience here.
Read full review of Varonis Platform »
Arun Gowda K
Security Analyst at NTT DATA
The response would be a little bit quicker.
Read full review of Varonis Platform »
ROHIT CHAURASIYA
Analyst at HCL Technologies
The customer service and support are good.
Read full review of Varonis Platform »
Anonymous User
Senior Security Engineer at a insurance company
The technical support is very good — very responsive.
Read full review of Varonis Platform »
Anonymous User
Supervisory IT Specialist at a government
Customer support experience has been highly satisfactory. I would rate it nine out of ten.
Read full review of Varonis Platform »
Anonymous User
IT Specialist at a government
The technical support is good.
Read full review of Varonis Platform »
Anonymous User
IT Security Admin at a university
Their technical support is phenomenal.
Read full review of Varonis Platform »
Lovekesh Malik
Information Security Specialist at MindTree
There is a specific portal where you raise a regular ticket. Someone from the team would then contact you, and you...
Read full review of Varonis Platform »
Anonymous User
Senior Engineer at a tech services company
Their technical support is very good. They have full, 24/7 access to engineers. You're not just dealing with a help...
Read full review of Varonis Platform »

Review 1 of 11

Technical Support

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