Compare Splunk vs Varonis

Splunk

Based on 564 reviews.

Varonis

Based on 13 reviews.

Sample Customers

Varonis Platform

Nottingham Building Society

Popular Solutions

Splunk Enterprise Security

144 reviews

Splunk Cloud Platform

47 reviews

Splunk ITSI (IT Service Intelligence)

39 reviews

Varonis Platform

9 reviews

Top Industries

Financial Services Firm

15%

Computer Software Company

15%

Government

Manufacturing Company

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Lakshmi Padaga
Java Developer at U.S. Bank
We use Splunk in APM to monitor our applications. So, we integrated it into our systems to enhance our monitoring and...
Read full review of Splunk APM »
Avinash Gopu.
Associate VP & Cyber Security Specialist at US Bank
Through Splunk Enterprise Security, we have implemented extensive login integration. This allows us to monitor and...
Read full review of Splunk Enterprise Security »
TomO’Donoghue
Senior Consultant at North Swindon Practice Group Surgery
We use ITSI in the health industry. In the UK, the NHS currently uses ITSI as one of its monitoring sources of...
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
4 System Engineer at a religious institution
Our security team uses the Splunk Cloud Platform heavily. We index that data that is relevant to security for over a...
Read full review of Splunk Cloud Platform »
Thana Sekara
Build Managememnt System lead at JLL
We have around 38 virtual machines, including the desktop. We have filled our gap network. Splunk Enterprise monitors...
Read full review of Splunk Enterprise Platform »

Review 1 of 5

Lovekesh Malik
Information Security Specialist at MindTree

Read full review of Varonis Platform »

Review 1 of 1

Customer Service

ABBURI AJAY
Splunk Software Developer at Tata Consultancy
The solution’s technical support is good.
Read full review of Splunk Enterprise Platform »
Manu Subbaiah
Director, Cyber Security Strategy, Implementations & Operations at a consultancy
To be very fair, I have not been directly exposed to Splunk's support team since I deal with our company's clients. I...
Read full review of Splunk Enterprise Security »
Vikas Dusa
Cyber Security Trainer and Programmer at Freelancer
The technical support team is good.
Read full review of Splunk Enterprise Security »
Rodrigo Scorsatto
Senior Principal Site Reliability Engineer at a tech vendor
During playbook development, we encountered technical issues with the playbook feature itself, requiring vendor...
Read full review of Splunk SOAR »
Peder Illum
Consultant at Medcom
We really haven't had any technical issues where we involved Splunk's support.
Read full review of Splunk Infrastructure Monitoring »
Bagi Vijender Reddy
Splunk Admin at a consultancy
The solution's support uses a ticketing system to address dashboards, alerts, reports, etc. If server issues or...
Read full review of Splunk Enterprise Platform »
Sudheer Kumar
Lead Security Engineer at AeoLogic Technologies
I have interacted with the solution's technical support. I rate the technical support a seven and a half out of ten.
Read full review of Splunk Enterprise Platform »
Anonymous User
Senior Cloud Operations Analyst at a tech vendor
The support team is very competent.
Read full review of Splunk Enterprise Security »
Anonymous User
CYBERSECURITY ANALYST at a tech services company
Technical support has been good.
Read full review of Splunk Cloud Platform »
Mick
Sr. Production Support Analyst at Electric Reliability Council of Texas
The user community is extremely beneficial, particularly with Splunk Answers and the Slack User Groups.
Read full review of Splunk Enterprise Security »
ManojKumar46
Splunk admin/devepor at Wipro Limited
I haven't had to escalate any issues to technical support.
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Cyber security analyst at a manufacturing company
We've got a lot of experience on our team solving Splunk, but the few times we used Splunk's technical support, we...
Read full review of Splunk Enterprise Security »
Gregg Woodcock
Consultant at Splunxter, Inc.
It used to be great (but perhaps that was because my employer at the time was a key prospect in a vertical where...
Read full review of Splunk Enterprise Security »
Anonymous User
Sr. IT Manager at a pharma/biotech company
Technical support for Splunk is good.
Read full review of Splunk Enterprise Security »
Anonymous User
Project manager at a computer software company
The technical support is among the best in the market. While we didn't have extensive interactions with the support...
Read full review of Splunk Enterprise Security »
Siraj Moosakoya.
Senior Network Administrator at a comms service provider
I rate Splunk support an eight out of ten.
Read full review of Splunk Infrastructure Monitoring »
Marcelo Canedo
Presales IT at a tech services company
We have had no concerns with customer service.
Read full review of Splunk Enterprise Security »
Anonymous User
Principle Architect at a computer software company
We mostly interacted with the marketplace community. Although our support experience was not great, the issue was...
Read full review of Splunk Enterprise Security »
Anonymous User
Data Analyst at a government
They have been very helpful whenever we have had any issues. Only one or two times they did not know. That does...
Read full review of Splunk Infrastructure Monitoring »
Anonymous User
Splunk Security Consultant at a tech services company
Splunk's technical support has significantly improved in the last year. The support went through a rough patch about...
Read full review of Splunk Infrastructure Monitoring »
Anonymous User
Systems Operations Senior Specialist at a financial services firm
I use support rarely but so far, it's been fine. I would rate it an eight out of ten. My cases weren't that critical...
Read full review of Splunk Cloud Platform »
Anonymous User
Tech Director at a government
Splunk's support is great and amazing. The people we work with in our corporate environment are top-tier experts....
Read full review of Splunk Enterprise Security »
Norman Freitag
Account-Manager at Consist ITU Environmental Software GmbH
The support is quite good. Sometimes, of course, you want to have a shorter resolution time, however, it also depends...
Read full review of Splunk SOAR »
Anonymous User
Senior Analyst at a computer software company
I rate Splunk support 10 out of 10. Splunk has better support than other vendors I've worked with. It's better than...
Read full review of Splunk Enterprise Security »
Anonymous User
Information Security Specialist at a financial services firm
We are in Iran and are under U.S. sanctions so we can only use online forums for support. We can't use their...
Read full review of Splunk User Behavior Analytics »
Anonymous User
IS Engineer at a hospitality company
I have never had an issue with Splunk’s support team. Every time I ask a question, I usually receive really quick...
Read full review of Splunk Enterprise Security »
Md. Iqbal Karim
Technical Account Manager at Trustaira
We've used technical support in the past. We've found them to be very helpful and responsive. We're satisfied with...
Read full review of Splunk Enterprise Security »
Anonymous User
Head of Digital, Log Monitoring at a manufacturing company
It depends on the situation. The problem at our end that is causing an issue with Splunk support is that we have a...
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Manager, Analytics & Insights at a consultancy
We have contacted the support and most of the reasons we have contact support has been project-related. For example,...
Read full review of Splunk Enterprise Security »
Anonymous User
Performance Engineer at a non-profit
Their support has been lacking a little bit. We have several outstanding bugs that have not been fixed yet, and we...
Read full review of Splunk Cloud Platform »

Review 1 of 30

Arun Gowda K
Security Analyst at NTT DATA
The response would be a little bit quicker.
Read full review of Varonis Platform »
Frederic Delos
Senior Cloud Engineer at a financial services firm
I have a direct line, a red phone direct line to them. Nothing but a good experience here.
Read full review of Varonis Platform »
Ari De Wit
Head of Technology at a construction company
The solution provides good technical support.
Read full review of Varonis Platform »
ROHIT CHAURASIYA
Analyst at HCL Technologies
The customer service and support are good.
Read full review of Varonis Platform »
Herman Pienaar
Senior Security Consultant at Intalock Technologies
Overall, customer support is good. However, there can be delays in issue resolution, with some problems requiring...
Read full review of Varonis Platform »
Lovekesh Malik
Information Security Specialist at MindTree
There is a specific portal where you raise a regular ticket. Someone from the team would then contact you, and you...
Read full review of Varonis Platform »
Anonymous User
IT Security Admin at a university
Their technical support is phenomenal.
Read full review of Varonis Platform »
Anonymous User
Senior Security Engineer at a insurance company
The technical support is very good — very responsive.
Read full review of Varonis Platform »
Anonymous User
Supervisory IT Specialist at a government
Customer support experience has been highly satisfactory. I would rate it nine out of ten.
Read full review of Varonis Platform »
Anonymous User
Senior Engineer at a tech services company
Their technical support is very good. They have full, 24/7 access to engineers. You're not just dealing with a help...
Read full review of Varonis Platform »
Anonymous User
IT Specialist at a government
The technical support is good.
Read full review of Varonis Platform »

Review 1 of 11

Technical Support

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