Compare Splunk vs Varonis

Splunk

Based on 815 reviews.

Varonis

Based on 14 reviews.

Sample Customers

Varonis Platform

Nottingham Building Society

Popular Solutions

Splunk Enterprise Security

146 reviews

Splunk AppDynamics

46 reviews

Splunk Cloud Platform

48 reviews

Varonis Platform

10 reviews

Top Industries

Financial Services Firm

15%

Computer Software Company

15%

Government

Manufacturing Company

Financial Services Firm

15%

Computer Software Company

11%

Manufacturing Company

10%

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ROBERT-CHRISTIAN
CTO Security & Resilience at a tech vendor
We are an MSSP, and some of our customers have Splunk Enterprise Security, and we run it for them.
Read full review of Splunk Enterprise Security »
Sunil K R
Senior Software Engineer at Wipro Limited
We use Splunk ITSI to monitor the different stages, spaces, and processes of payment operation.
Read full review of Splunk ITSI (IT Service Intelligence) »
Lakshmi Padaga
Java Developer at U.S. Bank
We use Splunk in APM to monitor our applications. So, we integrated it into our systems to enhance our monitoring and...
Read full review of Splunk Observability Cloud »
Sathis-Kumar
Senior Manager at Bank of America
We primarily use Splunk Real User Monitoring to analyze performance bottlenecks and application transactions. It...
Read full review of Splunk Real User Monitoring (RUM) »
Job Asiimwe
Sr Manager at Continued
I use the Splunk Cloud Platform for security monitoring. My company is a technology company with over 40,000 employees.
Read full review of Splunk Cloud Platform »

Review 1 of 5

KumarVivek
Cyber Security Senior Engineer at a manufacturing company
The primary use case for Varonis Platform is data discovery, specifically for discovering sensitive data in our...
Read full review of Varonis Platform »

Review 1 of 1

Customer Service

Aditi Mishra
Monitoring Specialist at a tech services company
The solution's technical support was good. I rate the technical support a nine out of ten. I assume the solution's...
Read full review of Splunk AppDynamics »
Devin Zayas
SIEM engineer at Broadcom Inc.
Their support is great. I've never had any issues with them.
Read full review of Splunk Enterprise Security »
Sathis-Kumar
Senior Manager at Bank of America
Technical support is rated an eight. There is some delay in their in-depth responses and standard answers to questions.
Read full review of Splunk Real User Monitoring (RUM) »
Ankit_Mittal
Data Engineering Senior Analyst at Accenture
I rate Splunk's technical support 9 out of 10.
Read full review of Splunk Cloud Platform »
Hamada-Elewa
Cyber Security Technical Sales Manager at Raia
The customer service is very good. You don't need to create many support cases because the system is stable.
Read full review of Splunk User Behavior Analytics »
Raul Lapaz
Cloud Sec Eng at a pharma/biotech company
Technical support needs more knowledgeable people.
Read full review of Splunk Cloud Platform »
Valarie
SOC Technical Lead at a educational organization
I have not used it very often. I have used it once or twice, but I would say that the engineers I have worked with...
Read full review of Splunk Enterprise Security »
Anonymous User
Cloud Architect at Sainsbury's Supermarkets Ltd
The support is pretty good. We are a premium customer so when we raise a ticket, they deal with it right away. Also,...
Read full review of Splunk Cloud Platform »
Anonymous User
Cyber Security Solution Architect at a tech services company
I don't have any experience with their technical support. My customer was using it in their company, and I had some...
Read full review of Splunk SOAR »
Anonymous User
Insider Thread Consultant at a manufacturing company
I haven’t contacted the support team. I reach out to the internal expert. My searches and my requirements are very...
Read full review of Splunk Enterprise Security »
MatthewNG
Manager, Enterprise Service at Hang Seng Bank
I have not contacted technical support.
Read full review of Splunk AppDynamics »
Anonymous User
Senior Performance Engineer at a financial services firm
I would say that the support is 50/50. It is not very fast and there is definitely room for improvement in terms of...
Read full review of Splunk AppDynamics »
Stanley Kmiec
Principal, Cybersecty and Infra at PNM Resources Inc
We have had some confusion around some of our requests, but I understand. We have to work through and get proper...
Read full review of Splunk Cloud Platform »
Anonymous User
Spanish Language Specialist at a tech services company
Technical support is very good. We have a good team working with Wipro and AppDynamics.
Read full review of Splunk AppDynamics »
Md. Iqbal Karim
Technical Account Manager at Trustaira
We've used technical support in the past. We've found them to be very helpful and responsive. We're satisfied with...
Read full review of Splunk Enterprise Security »
Anonymous User
Team Lead Gestion des évènements at a financial services firm
We have used technical support a few times and we found it to be very good. Response time is good and their tips are...
Read full review of Splunk AppDynamics »
Anonymous User
Sr SQA Analyst at Mercury Insurance
I have not used technical support. The system engineer is the guy who's in touch with technical support, but I heard...
Read full review of Splunk AppDynamics »
Anonymous User
Senior Analyst at a computer software company
I've never contacted technical support. I wouldn't be able to comment on their level of helpfulness.
Read full review of Splunk SOAR »
Anonymous User
Engineer at a government
The solution’s technical support team is very knowledgeable.
Read full review of Splunk Enterprise Security »
Joy Davidson, Scm
Senior Director, DevOps at a consultancy
Customer Service: Excellent sales support! Technical Support: Technical support is off-shore and often questions have...
Read full review of Splunk AppDynamics »
Yegor Skrynnyk
IT Specialistâ€‹ at IT Specialist LLC
I have not contacted support. We have only used our local distributors, and they have been good.
Read full review of Splunk AppDynamics »
Anonymous User
Design Principal , Head of Tools ( Technology , Life Science and Business services) at a tech vendor
Customer service and support are pretty good. The aligned support and customer support experience is quite good. If...
Read full review of Splunk AppDynamics »
ManojKumar46
Splunk admin/devepor at Wipro Limited
I haven't had to escalate any issues to technical support.
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Senior Analyst at a computer software company
I rate Splunk support 10 out of 10. Splunk has better support than other vendors I've worked with. It's better than...
Read full review of Splunk Enterprise Security »
Anonymous User
Security Architect at a comms service provider
Other teams have told me that the technical support is pretty good.
Read full review of Splunk Enterprise Security »
Surya Teja
Information Security Analyst at Apcfss
I rate Splunk support nine out of 10. Their support team is excellent. We schedule calls with them when we have...
Read full review of Splunk Enterprise Security »
Anonymous User
Automation Specialist, Analytics at a computer software company
I'd say I am happy with the technical support, not elated. They provide great support, but sometimes they don't have...
Read full review of Splunk Enterprise Security »
Anonymous User
IT Manager in web analysis and performace at a retailer
Customer Service: Customer service is 3/10. Technical Support: Technical support is 6/10.
Read full review of Splunk AppDynamics »
Oan-Ali
Head of Architecture and DevOps at a financial services firm
Their technical support isn't great. The geographical distance and the response time it takes to respond to emails...
Read full review of Splunk AppDynamics »
MS Alam.
System Administrator at Nournet communications
I have used the technical support a few times and they were good.
Read full review of Splunk Observability Cloud »

Review 1 of 30

Arun Gowda K
Security Analyst at NTT DATA
The response would be a little bit quicker.
Read full review of Varonis Platform »
ROHIT CHAURASIYA
Analyst at HCL Technologies
The customer service and support are good.
Read full review of Varonis Platform »
Ari De Wit
Head of Technology at a construction company
The solution provides good technical support.
Read full review of Varonis Platform »
Frederic Delos
Senior Cloud Engineer at a financial services firm
I have a direct line, a red phone direct line to them. Nothing but a good experience here.
Read full review of Varonis Platform »
Herman Pienaar
Senior Security Consultant at Intalock Technologies
Overall, customer support is good. However, there can be delays in issue resolution, with some problems requiring...
Read full review of Varonis Platform »
Anonymous User
IT Security Admin at a university
Their technical support is phenomenal.
Read full review of Varonis Platform »
Anonymous User
Senior Engineer at a tech services company
Their technical support is very good. They have full, 24/7 access to engineers. You're not just dealing with a help...
Read full review of Varonis Platform »
Anonymous User
IT Specialist at a government
The technical support is good.
Read full review of Varonis Platform »
Anonymous User
Senior Security Engineer at a insurance company
The technical support is very good — very responsive.
Read full review of Varonis Platform »
KumarVivek
Cyber Security Senior Engineer at a manufacturing company
Technical support from Varonis is rated as nine out of ten.
Read full review of Varonis Platform »
Lovekesh Malik
Information Security Specialist at MindTree
There is a specific portal where you raise a regular ticket. Someone from the team would then contact you, and you...
Read full review of Varonis Platform »
Anonymous User
Supervisory IT Specialist at a government
Customer support experience has been highly satisfactory. I would rate it nine out of ten.
Read full review of Varonis Platform »

Review 1 of 12

Technical Support

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