Compare Splunk vs Varonis

Splunk

Based on 822 reviews.

Varonis

Based on 14 reviews.

Sample Customers

Varonis Platform

Nottingham Building Society

Popular Solutions

Splunk Enterprise Security

147 reviews

Splunk AppDynamics

42 reviews

Splunk Cloud Platform

48 reviews

Varonis Platform

10 reviews

Top Industries

Financial Services Firm

15%

Computer Software Company

15%

Government

Manufacturing Company

Financial Services Firm

16%

Computer Software Company

11%

Manufacturing Company

10%

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ROBERT-CHRISTIAN
CTO at a tech vendor
We are an MSSP, and some of our customers have Splunk Enterprise Security, and we run it for them.
Read full review of Splunk Enterprise Security »
Sunil K R
Senior Software Engineer at Wipro Limited
We use Splunk ITSI to monitor the different stages, spaces, and processes of payment operation.
Read full review of Splunk ITSI (IT Service Intelligence) »
Lakshmi Padaga
Java Developer at U.S. Bank
We use Splunk in APM to monitor our applications. So, we integrated it into our systems to enhance our monitoring and...
Read full review of Splunk Observability Cloud »
Sathis-Kumar
Senior Manager at Bank of America
We primarily use Splunk Real User Monitoring to analyze performance bottlenecks and application transactions. It...
Read full review of Splunk Real User Monitoring (RUM) »
Job Asiimwe
Sr Manager at Continued
I use the Splunk Cloud Platform for security monitoring. My company is a technology company with over 40,000 employees.
Read full review of Splunk Cloud Platform »

Review 1 of 5

KumarVivek
Cyber Security Senior Engineer at a manufacturing company
The primary use case for Varonis Platform is data discovery, specifically for discovering sensitive data in our...
Read full review of Varonis Platform »

Review 1 of 1

Customer Service

Nagendra Nekkala.
Senior Manager ICT & at Bangalore International Airport Limited
Technical support has been good.
Read full review of Splunk SOAR »
Vijay Lakshmanan
Associate at PricewaterhouseCoopers
The technical support has been successful in resolving the majority of our cases.
Read full review of Splunk Enterprise Security »
Kutay KOCA
Cyber Security Analyst at Clarusway
We frequently connect with the support team to review our options. They resolve our issues quickly.
Read full review of Splunk Enterprise Security »
Rishabh Gandhi
Senior Security Analyst at Inspira Enterprise India Pvt. Ltd.
We have not yet contacted Splunk's technical support, but we do get regular emails from them providing some context...
Read full review of Splunk Enterprise Security »
Oluwatoyin Deinde
Head, Production Assurance and Customer Care at a financial services firm
I have used technical support and rate it an eight out of ten.
Read full review of Splunk AppDynamics »
Raymond De Rooij
Product Owner at a financial services firm
I have not been in contact with technical support from Splunk.
Read full review of Splunk Enterprise Security »
Srinivasulu Soolluru
Splunk ITSI Developer at Tata Consultancy
I rate Splunk support nine out of 10. We can get support from the Splunk community or raise a ticket to Splunk and...
Read full review of Splunk ITSI (IT Service Intelligence) »
John David Cabanglan
Splunk Architect Application Software Developer at a tech vendor
When we have high-priority tickets, it's hard getting help efficiently. We'd prefer to call. It takes time to get...
Read full review of Splunk Cloud Platform »
Sylvain Germe
Application and Network Performance Engineer at a tech services company
The support for AppDynamics used to be very good, and now it could be better. The support team could be more...
Read full review of Splunk AppDynamics »
Mack Scott
Cyber Security Network Security Engineer at Cirrus Logic
Splunk's customer service is great and impeccable. I believe that they have been a very valuable resource to our...
Read full review of Splunk SOAR »
John Yuko
Assistant Manager ICT - Projects at I&M Bank Ltd
The technical support has been quite helpful.
Read full review of Splunk Enterprise Security »
Kundan Nagare
Senior Consultant at Infosys
The technical support team could improve by providing more direct assistance rather than primarily relying on...
Read full review of Splunk Enterprise Platform »
Anonymous User
Cyber Security Engineer at a university
I rate Splunk support eight out of 10.
Read full review of Splunk Enterprise Security »
Anonymous User
Production Operations Systems Admininistrator III at a computer software company
Technical support is 10/10. They are very responsive to support requests.
Read full review of Splunk AppDynamics »
Anonymous User
Senior Software Engineer at a healthcare company
We have not needed technical support.
Read full review of Splunk AppDynamics »
Anonymous User
Security Delivery Analyst at a consultancy
The technical support is adequate.
Read full review of Splunk Enterprise Security »
Anonymous User
Cyber Defense Center Capability Lead at a financial services firm
We use Splunk technical support a lot. They are good and we have a good relationship with our Account Manager who...
Read full review of Splunk SOAR »
Alexandru Adamovici.
Head of Cloud at a consultancy
I got great support from them every time. I would rate them a ten out of ten.
Read full review of Splunk Cloud Platform »
Anonymous User
User Experience Solution Director at a manufacturing company
Customer Service: Customer service has been good. We've actually been less capable of keeping up with them then they...
Read full review of Splunk AppDynamics »
Shubham Kumar
Senior consultant at a tech services company
Having worked closely with Splunk support engineers, I've observed their high capabilities in resolving issues. The...
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Assistant Manager System at a financial services firm
Technical support services are lacking, especially after you buy the product. They aren't as helpful or responsive as...
Read full review of Splunk Enterprise Security »
Anonymous User
Sr. Manager at Arbonne international
We haven't used any technical support yet; we use a partner who helps us to deploy and stabilize the system. We...
Read full review of Splunk AppDynamics »
Anonymous User
Technical Architect-Product Development
The technical capabilities of people sitting in technical support is questionable. The reason being this is an...
Read full review of Splunk AppDynamics »
Akshay Mundik
IT Specialist at a computer software company
The customer service and support are quite useful. Whenever we faced an issue on our Splunk ITSI server, or if alerts...
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Senior Manager, Analytics & Insights at a consultancy
We have contacted the support and most of the reasons we have contact support has been project-related. For example,...
Read full review of Splunk Enterprise Security »
MatthewNG
Manager, Enterprise Service at Hang Seng Bank
I have not contacted technical support.
Read full review of Splunk AppDynamics »
Anonymous User
DBA at a tech services company
The other team took care of the support. I am only a DBA but as far as I know, I haven't heard of any issues as such.
Read full review of Splunk AppDynamics »
Anonymous User
Senior Solutions Architect at a tech services company
We've received technical support in two areas. On the pre-sales side, it's always been extremely professional, really...
Read full review of Splunk AppDynamics »
Anonymous User
Works at a computer software company
We provide in-house technical support for our clients. We have found that AppDynamics is pretty selective when it...
Read full review of Splunk AppDynamics »
Anonymous User
Systems Engineer III at a financial services firm
Technical support is better than in most of my experiences with most companies. They don't solve tickets as fast as...
Read full review of Splunk AppDynamics »

Review 1 of 30

Frederic Delos
Senior Cloud Engineer at a financial services firm
I have a direct line, a red phone direct line to them. Nothing but a good experience here.
Read full review of Varonis Platform »
ROHIT CHAURASIYA
Analyst at HCL Technologies
The customer service and support are good.
Read full review of Varonis Platform »
Ari De Wit
Head of Technology at a construction company
The solution provides good technical support.
Read full review of Varonis Platform »
Herman Pienaar
Senior Security Consultant at Intalock Technologies
Overall, customer support is good. However, there can be delays in issue resolution, with some problems requiring...
Read full review of Varonis Platform »
Arun Gowda K
Security Analyst at NTT DATA
The response would be a little bit quicker.
Read full review of Varonis Platform »
Lovekesh Malik
Information Security Specialist at MindTree
There is a specific portal where you raise a regular ticket. Someone from the team would then contact you, and you...
Read full review of Varonis Platform »
KumarVivek
Cyber Security Senior Engineer at a manufacturing company
Technical support from Varonis is rated as nine out of ten.
Read full review of Varonis Platform »
Anonymous User
IT Specialist at a government
The technical support is good.
Read full review of Varonis Platform »
Anonymous User
Senior Engineer at a tech services company
Their technical support is very good. They have full, 24/7 access to engineers. You're not just dealing with a help...
Read full review of Varonis Platform »
Anonymous User
IT Security Admin at a university
Their technical support is phenomenal.
Read full review of Varonis Platform »
Anonymous User
Senior Security Engineer at a insurance company
The technical support is very good — very responsive.
Read full review of Varonis Platform »
Anonymous User
Supervisory IT Specialist at a government
Customer support experience has been highly satisfactory. I would rate it nine out of ten.
Read full review of Varonis Platform »

Review 1 of 12

Technical Support

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