- Established Medical Informatics Research & Development Center (MedICen) at Prince Sultan Military Medical City (PSMMC) in Riyadh.
- Achieved WfMC Global Gold Award for Excellence in BPM and Workflow in Healthcare.
- Increased Patient Safety through the adoption of biometric signatures against smart cards.
- Streamlined patient flow through the adoption of Process-Centered Healthcare Information System.
- Established technology shared service model and framework design for a multi-industry Holding Company and its Strategic Business Units (SBUs), including their Application, Information, and Infrastructure Architectures.
- Played an integral role in managing customer expectations and improving customer satisfaction levels within one of the Fortuned 10 technology companies in the world.
- Developed, nurtured and maintained relationships with strategic public sector accounts, which generated almost 78 % of total sales Kingdom-wide.
- Directed, Assigned, and Supervised technical and development tasks to team members and set milestones to monitor progress.
- Built network and communication designs for system proposals demonstrating improvements to existing organizational multi-sites.
- Optimized existing IT processes by identifying and rewriting inefficient procedures, increasing IT response time by over 55% for some services without the need of extra investments
- Assessed infrastructure and system needs and supplied solutions to meet architectural framework, specifications, standards, and expectations.
- Developed and maintained complex mission critical applications to deliver info-driven content to Web and Application users.
- Analyzed developments in Internet technology and proposed far-reaching Web strategy to improve client services and business activity and visibility.
- Designed Intranet departmental portals to automate business processes for inter-departmental and intra-departmental use.