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Kannan-M
Job function
Amazon connect/service cloud voice
Company name
Cognizant
Industry
Consultancy
Company size
10,001+ Employees
Years of experience
Has 10+ Years Of Experience
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Summary
Contributions
Experience
Projects
Kannan-M
Summary
Contributions
Experience
Projects
Badges
215
Points
Top 5
Leaderboard
User Activity
5 months ago
Contributed a review of Amazon Lex:
Integrates with generative AI and used for chatbot functionality
5 months ago
Contributed a review of Amazon Connect:
Has no downtime and supports third-party communications
Product Leaderboard Rank
Amazon Connect
(5th)
Amazon Lex
(1st)
Category Leaderboard Rank
Contact Center Platforms
(7th)
Contact Center as a Service (C...
(8th)
Chatbot Development Platforms
(1st)
Experience
Following
Reviews
5 months ago
Amazon Lex
Integrates with generative AI and used for chatbot functionality
5 months ago
Amazon Connect
Has no downtime and supports third-party communications