Contributed a review of IBM SmartCloud Control Desk: Has centralization and asset management features, and a helpful and knowledgeable technical support team

Contributed a review of IBM Maximo: Centralized solution that also has connections with external applications

Contributed a review of IBM SmartCloud Control Desk: Helps us improve business processes with centrally managed requests, but the interface needs polish

Contributed a review of IBM SmartCloud Control Desk: Centralized solution to efficiently take care of customer service calls