Compare Acronis vs Sangfor

Acronis

Based on 193 reviews.

Sangfor

Based on 92 reviews.

Latest Research

Buyer's Guide

Acronis Cyber Infrastructure vs. Sangfor HCI - Hyper Converged Infrastructure

January 2025

Sangfor HCI - Hyper Converged Infrastructure vs. Acronis Cyber Infrastructure

Updated: January 2025

Buyer's Guide

Acronis Cyber Infrastructure vs. Sangfor HCI - Hyper Converged Infrastructure

January 2025

Acronis Cyber Infrastructure vs. Sangfor HCI - Hyper Converged Infrastructure

Updated: January 2025

Overview

Acronis International GmbH is a private Swiss company which provides data protection solutions worldwide. Acronis develops software for backup, disaster recovery, and secure file sharing and data access. Founded in 2003, the majority of Acronis' customers are small and medium-sized enterprises with several hundred employees. Acronis provides comprehensive backup and recovery solutions for both physical and virtual environments, Windows and Linux servers, as well as multiple hypervisors.

Information Not Available

Sample Customers

Acronis Cyber Infrastructure

Computol, dmi Networking

Sangfor HCI - Hyper Converged Infrastructure

TOSHIBA TEC Singapore, J&T Express Indonesia, Crowne Plaza Vietnam, Hermina Hospital Indonesia

Popular Solutions

Acronis Cyber Protect

20 reviews

Acronis Cyber Protect Cloud

29 reviews

Acronis Disaster Recovery

8 reviews

Sangfor NGAF

20 reviews

Sangfor HCI - Hyper Converged Infrastructure

19 reviews

Sangfor Endpoint Secure

11 reviews

Top Industries

Computer Software Company

18%

Comms Service Provider

11%

Manufacturing Company

Real Estate/Law Firm

Computer Software Company

15%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Stuart Grigor
Senior Manager Governance and Quality Assurance at Motus Car Rental
It is used as a backup for production services.
Read full review of Acronis Cyber Protect »
Stavros Samiotis
Partner Account Manager at Interworks S.A.
It is primarily for the backups of the company's servers and for the backup of some critical workstations. I also use...
Read full review of Acronis Cyber Protect Cloud »
ManojAshok
Network Security Engineer at Peritas IT Solutions
Basically, our company consists of a small team, and we have partnered up with a lot of other companies, like...
Read full review of Acronis Cyber Cloud »
Anonymous User
President at a financial services firm
I got the software mainly for doing local and online backups, and then it comes with this security software included...
Read full review of Acronis Cyber Protect Home Office »
Zuhair Hasan
Manager, Information Technology Security at Nesma
It is used internally in my company. The main purpose of DLP is to have full visibility and control over endpoints...
Read full review of DeviceLock DLP »

Review 1 of 5

Zaid Farooqui
CIO at Indus Motor Company
We are using their product for Internet filtering as the Internet gateway. Previously, we were using FortiGate for...
Read full review of Sangfor NGAF »
Zaid Farooqui
CIO at Indus Motor Company
The primary use case for Sangfor Cyber Command is threat hunting. It correlates vulnerabilities and threats detected...
Read full review of Sangfor Cyber Command »
KashifAli
Project Head, Director of Sales and Operations at Core ISP Router
I mainly used it for virtualization. Primarily virtualization and security groups.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Shiraz Ali
Networking Solutions Specialist at GBM
We started by setting up the manager to oversee and control all client devices. Our goal is to centrally manage all...
Read full review of Sangfor Endpoint Secure »
Muhammad Asif Shaikh
Deputy GM - IT at a manufacturing company
I have explored Sangfor Internet Access Gateway (IAG). I'm getting a straightforward web login experience for my...
Read full review of Sangfor Internet Access Gateway (IAG) »

Review 1 of 5

Customer Service

Hossam Ragheb
Co-Founder & CEO at DRS-MEA
I have experience with the solution's technical support. I rate the technical support a nine out of ten.
Read full review of Acronis Cyber Protect Cloud »
Suresh Bora
IT Infrastructure Lead at iConnect IT Business Solutions DMCC
Technical support is good.
Read full review of Acronis Cyber Protect Cloud »
Lahiru Rathnayake
Engineer - Systems & Security at a tech consulting company
The solution provides a support portal. I rate the support an eight out of ten.
Read full review of Acronis Cyber Protect Cloud »
MOHMMED MERAJUDDIN
System Admininstrator at Prince Sultan University
I would rate the technical support from Acronis as a nine out of ten.
Read full review of Acronis Disaster Recovery »
Pramod Kurian
Chief Operating Officer at a tech services company
Acronis customer support is excellent. The vendor is responsive.
Read full review of Acronis Cyber Protect »
MOHMMED MERAJUDDIN
System Admininstrator at Prince Sultan University
Technical support is responsive. In some cases, if it is complex, then it goes to level one of support, and that...
Read full review of Acronis Cyber Protect »
Anonymous User
Applications Analyst IV
Technical support has been excellent.
Read full review of Acronis Cyber Protect »
Anonymous User
Director at PeerSpot
Their technical support is excellent.
Read full review of Acronis Cyber Protect »
Anonymous User
Systems Admin at a logistics company
The technical support is less than average.
Read full review of Acronis Cyber Protect »
Anonymous User
Network Engineer at a manufacturing company
I've talked to tech support several times. I would say they're a seven or eight out of 10. This is going to sound...
Read full review of Acronis Cyber Protect »
Anonymous User
Systems Administrator at a non-profit
Customer Service: I haven't dealt with them at all. Technical Support: Tech support has been great.
Read full review of Acronis Cyber Protect »
Rishan-Ahmed
Channel Manager (Engineer) at Dataguard MEA
I would give technical support a rating a seven out of 10. The second level support team is very good.
Read full review of Acronis Disaster Recovery »
Mohamad Abbas
Cloud and Application Business Unit Manager at Jawraa
The product's technical support is helpful.
Read full review of Acronis Cyber Protect »
Anonymous User
IT Manager at a tech services company
Up to now I didn't have to reach technical support for any kind of problem with Acronis because up to now I never had...
Read full review of Acronis Cyber Protect »
Anonymous User
Desktop Support Manager at a government
Customer Service: Great. Technical Support: Average to poor.
Read full review of Acronis Cyber Protect »
WillemKleynhjans
System Engineer at TechFix
The solution’s technical support is good.
Read full review of Acronis Disaster Recovery »
Anonymous User
Owner at a tech services company
They have local tech support, which is good.
Read full review of Acronis Cyber Protect Cloud »
Anonymous User
Presales (Enterprise Solutions Architect) at a tech services company
You can reach support easily, either through chat or by phone.
Read full review of Acronis Cyber Protect »
Anonymous User
President/Owner
On a scale of one to 10, I'd give them an eight. They haven't had enough techs to answer my call immediately, so I've...
Read full review of Acronis Cyber Protect »
Manuel Cortazar
Systems Manager at a outsourcing company
Yes, yes. Since the beginning, I was telling you I've had problems with a few usernames and passwords for Windows...
Read full review of Acronis Cyber Protect »
Munir Thakor
Owner at Silicon Computech Pvt Ltd
The customer service and support are really good.
Read full review of Acronis Cyber Protect Cloud »
Anonymous User
Coordinator of TV Development
Support for issues other than the bootable thumb drive issue have been good.
Read full review of Acronis Cyber Protect »
Anonymous User
Jr. Solutions Architect & Service Delivery at a computer software company
I have contacted the solution's technical support team. I got a quick response from the tool's support team. I rate...
Read full review of Acronis Cyber Protect »
Anonymous User
Product Manager at a wholesaler/distributor
It is good. Basically, they can do the whole deployment, you just need to provide them remote access.
Read full review of Acronis Cyber Protect Cloud »
Anonymous User
Applications Engineer
Technical support was mixed. We were partnered with Acronis and when I would call, it was pretty good. Sometimes it...
Read full review of Acronis Cyber Protect »
Anonymous User
Works at a aerospace/defense firm
I rate technical support a 10 out of 10.
Read full review of Acronis Cyber Protect »
Anonymous User
Owner at a tech services company
Technical support was excellent. You have several options for how to contact support. You can send them an email but...
Read full review of Acronis Cyber Protect »
Anonymous User
User Support at a tech services company
Customer Service: 6 out 10 Technical Support: 6 out 10
Read full review of Acronis Cyber Protect »
Anonymous User
IT Technical Lead
Customer Service: Not great to be honest. We had an issue with licences and purchasing problems and the standard...
Read full review of Acronis Cyber Protect »
Anonymous User
President at a financial services firm
The customer service and support are excellent. I’ve always been able to get hold of somebody to talk to. The support...
Read full review of Acronis Cyber Protect Home Office »

Review 1 of 30

Zaid Farooqui
CIO at Indus Motor Company
We rely on regional support from China due to the limited local team resources, although the quality of support is...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Nasah Azar
Branch Lead at a tech services company
The response time for technical support is very good in Pakistan. We do not have any issues with their support.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Ali-Muhammad
Network Engineer at INTERNATIONAL ISLAMIC UNIVERSITY ISLAMABAD
If there is any problem we face regarding the firewall, then we contact Sangfor and they quickly respond to us.
Read full review of Sangfor NGAF »
Muhammad Amanat
System Network Administrator at Connect Logistics
My company purchased Sangfor Fireall from a private vendor they offers us a very competent and flexible support team.
Read full review of Sangfor SSL VPN »
Adnan Ahmed
Deputy Manager at Askari Life
The technical support is very good. Sangfor’s local partners are very friendly.
Read full review of Sangfor NGAF »
AmmarHaidar
Network Administrator at AI Processings
We get good support from customer service.
Read full review of Sangfor NGAF »
Ghias Ahmad
Network Officer at Punjab Information Technology Board
We contacted the support team for the licensing issues. We faced problems with the license not updating properly. We...
Read full review of Sangfor Endpoint Secure »
Iftekhar Shaikh
Regional Area Manager at EPI UPS
Technical support is great. We are very happy with the level of service.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
HasnainEqbal
Chief Information Officer at Patel Hospital
I'm not entirely satisfied with Sangfor's technical support. There have been instances where the local partners...
Read full review of Sangfor NGAF »
Saeed Ullah Khan
Head of IT Governance, Cybersecurity & Network Infrastructure at Indus Motor Company
I've contacted the local support team for Sangfor Cyber Command. They're quite helpful. Whenever we have an issue or...
Read full review of Sangfor Cyber Command »
SaadAziz
Manager IT at Sabirs' Group
The technical support team was very helpful, provided support, and guided us during our initial deployment. We were...
Read full review of Sangfor NGAF »
Albarn PaulAlicante
Information Technology Support Specialist at Code Expert Inc
The support team is available 24/7. However, communication is a barrier when the support person is Chinese. On the...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Namra Saif
IT Sales Engineer at Comstar - Information Systems Associates Ltd.
The solution's technical support is super great. The tool's team is in Pakistan, and they have it all set up and...
Read full review of Sangfor NGAF »
Raja Mujahid Ali
IT Specialist at Ministry Of Human Rights
The solution's technical support is sometimes good but not satisfactory.
Read full review of Sangfor Endpoint Secure »
Muhammad Asif Shaikh
Deputy GM - IT at a manufacturing company
Anytime we encounter issues, whether software-related or architectural, we can reach out to Sangfor Internet Access...
Read full review of Sangfor Internet Access Gateway (IAG) »
Sean Herrera
Project Manager at Novu
We have some contacts here locally. We do contact them for support.
Read full review of Sangfor NGAF »
Hasan Dawood
Cloud Engineer at REDtone Digital Services
The user has faced recurring issues with a customer's VM in a PBX call center solution. One NIC card intermittently...
Read full review of Sangfor Endpoint Secure »
Tariq_Muhammad
Director Technology & Service Delivery at Innolytix Pakistan Pvt Ltd
Sangfor has fabulous technical support, they are always there. If there's a problem in someone's environment, the...
Read full review of Sangfor NGAF »
AliKhan1
Network Administrator at GC University Lahore
The technical support is very good. They have a local vendor they have hired for the technical support and if...
Read full review of Sangfor NGAF »
Wong Soon Tai
IT Manager at SJ Securities Sdn Bhd
We've dealt with technical support and have found them to be helpful and responsive. We are satisfied with the level...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Shahzad-Ahmed
Engineer, System Admin at ebm
The support engineer skills are not that good. They especially the support team we got in our country lack knowledge...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
AliKhan1
Network Administrator at GC University Lahore
I have no experience with their technical support, as the GUI is self-descriptive and user-friendly. I haven't needed...
Read full review of Sangfor NGAF »
MuhammadWaqas
IT & Statistical Officer at THQ Hospital Choubara
The technical support team takes around two months to respond to queries. It is very time-consuming.
Read full review of Sangfor SSL VPN »
Anonymous User
Presales Engineer at a computer software company
They have good technical support.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Vidura Senadeera
Head - Enterprise Solutions Architect at NGXESS
The technical support is good - they are very supportive and friendly and are available even on the weekends.
Read full review of Sangfor NGAF »
Tariq_Muhammad
Director Technology & Service Delivery at Innolytix Pakistan Pvt Ltd
Technical support is very good. It's instant. As a gold partner, we normally bring up the case with Sangfor whenever...
Read full review of Sangfor NGAF »
Faisal-Zia
Team Lead of Senior Directors at National Engineers
The tool’s tech support offers us services without extra charges.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Sean Herrera
Project Manager at Novu
We didn’t face any issues with the solution’s technical support.
Read full review of Sangfor EasyConnect »
Babar_Ahmed
Head Of Solutions at Mutex Systems
The technical support is very good. Many products don't offer technical support in Pakistan. However, Sangfor does,...
Read full review of Sangfor NGAF »
Anonymous User
Infrastructure Department Head at a manufacturing company
In the event of a performance issue, such as users reporting slow access to specific websites, we conduct an internal...
Read full review of Sangfor NGAF »

Review 1 of 30

Technical Support

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