Compare Acronis vs Sangfor

Acronis

Based on 193 reviews.

Sangfor

Based on 92 reviews.

Latest Research

Buyer's Guide

Acronis Cyber Infrastructure vs. Sangfor HCI - Hyper Converged Infrastructure

December 2024

Sangfor HCI - Hyper Converged Infrastructure vs. Acronis Cyber Infrastructure

Updated: December 2024

Buyer's Guide

Acronis Cyber Infrastructure vs. Sangfor HCI - Hyper Converged Infrastructure

December 2024

Acronis Cyber Infrastructure vs. Sangfor HCI - Hyper Converged Infrastructure

Updated: December 2024

Overview

Acronis International GmbH is a private Swiss company which provides data protection solutions worldwide. Acronis develops software for backup, disaster recovery, and secure file sharing and data access. Founded in 2003, the majority of Acronis' customers are small and medium-sized enterprises with several hundred employees. Acronis provides comprehensive backup and recovery solutions for both physical and virtual environments, Windows and Linux servers, as well as multiple hypervisors.

Information Not Available

Sample Customers

Acronis Cyber Infrastructure

Computol, dmi Networking

Sangfor HCI - Hyper Converged Infrastructure

TOSHIBA TEC Singapore, J&T Express Indonesia, Crowne Plaza Vietnam, Hermina Hospital Indonesia

Popular Solutions

Acronis Cyber Protect

22 reviews

Acronis Cyber Protect Cloud

30 reviews

Acronis Disaster Recovery

9 reviews

Sangfor NGAF

21 reviews

Sangfor HCI - Hyper Converged Infrastructure

21 reviews

Sangfor Endpoint Secure

11 reviews

Top Industries

Computer Software Company

17%

Comms Service Provider

11%

Manufacturing Company

Real Estate/Law Firm

Computer Software Company

15%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Stuart Grigor
Senior Manager Governance and Quality Assurance at Motus Car Rental
It is used as a backup for production services.
Read full review of Acronis Cyber Protect »
ManojAshok
Network Security Engineer at Peritas IT Solutions
Basically, our company consists of a small team, and we have partnered up with a lot of other companies, like...
Read full review of Acronis Cyber Cloud »
Anonymous User
President at a financial services firm
I got the software mainly for doing local and online backups, and then it comes with this security software included...
Read full review of Acronis Cyber Protect Home Office »
Anonymous User
Group CIO at a construction company
In our company, we wanted some backup copies to be in the cloud somewhere outside of our data centers and users,...
Read full review of Acronis Cyber Protect Cloud »
Zuhair Hasan
Manager, Information Technology Security at Nesma
It is used internally in my company. The main purpose of DLP is to have full visibility and control over endpoints...
Read full review of DeviceLock DLP »

Review 1 of 5

Osama Muhammad
IT Infrastructure and Server Specialist at a consultancy
We use Sangfor NGAF's next-generation firewall as a security firewall which includes a web application firewall, web...
Read full review of Sangfor NGAF »
KashifAli
Project Head, Director of Sales and Operations at Core ISP Router
I mainly used it for virtualization. Primarily virtualization and security groups.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Wajeeh Ul Hasan .
Network Administrator at Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology
We used Sangfor SSL VPN to access our servers from home during COVID-19 in case of emergency.
Read full review of Sangfor SSL VPN »
Zaid Farooqui
CIO at Indus Motor Company
The primary use case for Sangfor Cyber Command is threat hunting. It correlates vulnerabilities and threats detected...
Read full review of Sangfor Cyber Command »
Shiraz Ali
Networking Solutions Specialist at GBM
We started by setting up the manager to oversee and control all client devices. Our goal is to centrally manage all...
Read full review of Sangfor Endpoint Secure »

Review 1 of 5

Customer Service

Vivek Jaiswal
Assistant Manager at Shriram Pistons
In our setup, there is an SI acting as an intermediary between our primary partner, from whom we acquired Acronis...
Read full review of Acronis Cyber Protect »
Hans Blaasvær
Managing Director at KT húsið
Technical support is excellent. They are fast, responsive, and knowledgeable. We are very satisfied with the level of...
Read full review of Acronis Cyber Protect »
Bilal Inamdar
Cloud Linux Administrator at a tech services company
The support team are quick and responsive.
Read full review of Acronis Cyber Protect Cloud »
Ajay Dand
Founder Director at Ninesec Integration Pvt. Ltd
Technical support from Acronis is pretty good. It is world-class. It has got very good and broad support.
Read full review of Acronis Cyber Protect »
Evans Ikua
Director/Founder at LANet Consulting Group
Technical support is good. They are quite responsive and they are able to guide you when you have any technical issues.
Read full review of Acronis Cyber Protect Cloud »
MOHMMED MERAJUDDIN
System Admininstrator at Prince Sultan University
I would rate the technical support from Acronis as a nine out of ten.
Read full review of Acronis Disaster Recovery »
Sainath Konduru
Information Technology Administrator at a manufacturing company
While we haven't directly engaged with Acronis for support, our partner has been responsive in addressing any issues...
Read full review of Acronis Cyber Protect Cloud »
Tommy Myo Min Aung
Senior System Engineer at Vantage Drilling
I have never needed to contact the support of Acronis.
Read full review of Acronis Cyber Protect »
Lahiru Rathnayake
Engineer - Systems & Security at a tech consulting company
Their support is very good. I usually get in contact with one of the engineers, so when we have questions or troubles...
Read full review of Acronis Cyber Protect »
Darwin Cabiluna
Technical Director at Edge Cloud
The technical support for the solution is very good and responsive to our queries. I rate the technical support an...
Read full review of Acronis Disaster Recovery »
Presalesman67
Presales & Projects Manager at a tech services company
Normally, we get support from our team.
Read full review of Acronis Cyber Protect »
Sajith Kalinga
Senior System Engineer at avian Technologies (pvt) ltd
Technical support is helpful. We like that the support is available in the region and it is great working with them.
Read full review of Acronis Cyber Protect »
Anonymous User
IT security consultant at a tech services company
The tech support for Acronis Disaster Recovery has been good for us. The support team is knowledgeable, and the...
Read full review of Acronis Disaster Recovery »
Anonymous User
Works
In terms of technical support, I believe we used it once. I would have to give them a 10. They were great and they...
Read full review of Acronis Cyber Protect »
Anonymous User
Owner at a tech services company
I would give technical support a rating of 8/10. They are very good, quick to access, quick for remote to server, and...
Read full review of Acronis Cyber Protect »
Gaurav Nag
Backup Engineer at FUNCSHUN
The solution's customer service is excellent.
Read full review of Acronis Cyber Protect Cloud »
Anonymous User
IT Administrator at Grant Thornton India LLP
Technical support is good.
Read full review of Acronis Cyber Infrastructure »
Anonymous User
Works
Outstanding. Their telephone support is wonderful, including their ability to take control of my computer and...
Read full review of Acronis Cyber Protect »
Munir Thakor
Owner at Silicon Computech Pvt Ltd
The customer service and support are really good.
Read full review of Acronis Cyber Protect Cloud »
Anonymous User
Head of Infrastructure & System Department at a integrator
Technical support isn't great. Out of five, I'd rate them at two. Most of the time when we contact technical support,...
Read full review of Acronis Cyber Protect Cloud »
Umar Hayat
IT officer at USAID Economic Recovery & Development Activity (ERDA)
The technical support services were good.
Read full review of Acronis Disaster Recovery »
Anonymous User
Linux Administrator at a pharma/biotech company
Their support is very good and professional. I opened a case through our management site, and they called me. They...
Read full review of Acronis Cyber Protect Cloud »
Izzat Doleh
General Manager at Dynamic Data
We are a technical company, we have not opened any tickets with support. We have been able to resolve the issues...
Read full review of Acronis Cyber Protect »
Anonymous User
Principal ICT Specialist - Infra at a transportation company
3/5.
Read full review of Acronis Cyber Protect »
Jason Bloom
Owner at Bloom Technology Group
The level of technical support is very good. I would give them a nine out of 10. Part of the reason we selected...
Read full review of Acronis Cyber Protect Cloud »
Anonymous User
SA at a university
The vendor that is helping us, their knowledge is limited. They need to further their knowledge to help us with the...
Read full review of Acronis Cyber Protect »
Salahuddin Dalhatu
IT Operations Officer (SCOPE) at United Nations World Food Programme
Customer Service: Good. There are a variety of options to choose from. Technical Support: Excellent! Have been with...
Read full review of Acronis Cyber Protect »
Anonymous User
IT Technical Lead
Customer Service: Not great to be honest. We had an issue with licences and purchasing problems and the standard...
Read full review of Acronis Cyber Protect »
Konstantin Bezruchenkov
‎IT Software Engineer at a tech services company
I have been satisfied with technical support.
Read full review of Acronis Cyber Protect »
Anonymous User
Directeur service informatique at a comms service provider
Acronis Cyber Protect Cloud technical support is good.
Read full review of Acronis Cyber Protect Cloud »

Review 1 of 30

Saeed Ullah Khan
Head of IT Governance, Cybersecurity & Network Infrastructure at Indus Motor Company
I've contacted the local support team for Sangfor Cyber Command. They're quite helpful. Whenever we have an issue or...
Read full review of Sangfor Cyber Command »
Moeed Mahmood
Network Administrator at Chase Up
The solution's technical support was very good, cooperative, and responsive. I am satisfied with the support team.
Read full review of Sangfor NGAF »
Adnan Ahmed
Deputy Manager at Askari Life
The technical support is very good. Sangfor’s local partners are very friendly.
Read full review of Sangfor NGAF »
Daniel Gerard Diaz
Computer Programmer III at Leyte Normal University
We don't encounter a lot of problems but if we do, there is access to 24/7 support, whether it's chat or email...
Read full review of Sangfor NGAF »
KhurshidAhmed
Senior Manager IT at Ghandha Automobile Limited
The services from the solution's technical support have not been as satisfying as my company expected. I rate the...
Read full review of Sangfor NGAF »
Nasah Azar
Branch Lead at a tech services company
The response time for technical support is very good in Pakistan. We do not have any issues with their support.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Muhammad Amanat
System Network Administrator at Connect Logistics
My company purchased Sangfor Fireall from a private vendor they offers us a very competent and flexible support team.
Read full review of Sangfor SSL VPN »
Adnan Ahmed
Deputy Manager at Askari Life
The solution's technical support is very good. I rate the technical support a ten out of ten.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Namra Saif
IT Sales Engineer at Comstar - Information Systems Associates Ltd.
Their technical support is great, and I rate them a ten out of ten
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Zaid Farooqui
CIO at Indus Motor Company
We rely on regional support from China due to the limited local team resources, although the quality of support is...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Wajeeh Ul Hasan .
Network Administrator at Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology
The vendor provides local support, along with remote support. We are very satisfied with them.
Read full review of Sangfor SSL VPN »
Muhammad Amanat
System Network Administrator at Connect Logistics
The support team is excellent. Very helpful and competent.
Read full review of Sangfor NGAF »
Zaid Farooqui
CIO at Indus Motor Company
The support structure is excellent locally and from China as well. In Pakistan, we don't have many principal...
Read full review of Sangfor NGAF »
Zaid Farooqui
CIO at Indus Motor Company
Technical support could be improved, and I rate them a seven. The support team has fewer cybersecurity resources...
Read full review of Sangfor Cyber Command »
Zunair Aftab
Supports Engineer at Rawad IT Solutions
Technical support is ten out of ten.
Read full review of Sangfor Endpoint Secure »
Zeeshan AhmedKhan
Director - Sales & Operations at Techtrix System
Their customer service and support are excellent. I would give them a rating of one hundred points.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Hassan Raza
System Account Manager at Primier Assist Limited
I rate Sangfor support eight out of 10.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Cipto HaryoMundito
Product Manger at a manufacturing company
So far, we have not had occasion to contact tech support.
Read full review of Sangfor NGAF »
Tariq_Muhammad
Director Technology & Service Delivery at Innolytix Pakistan Pvt Ltd
Talking about HCI, the support is very good.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Anonymous User
Responsabile Sistemi Informativi at a construction company
Sangfor technical support is great. They're available 24/7.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Gabriele-Pizzigati
Senior Software and Systems Engineer at SAMU.IT
Their technical support is very good. It is the best part of the product.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Faisal-Zia
Team Lead of Senior Directors at National Engineers
The tool’s tech support offers us services without extra charges.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
AliKhan1
Network Administrator at GC University Lahore
I have no experience with their technical support, as the GUI is self-descriptive and user-friendly. I haven't needed...
Read full review of Sangfor NGAF »
MuhammadWaqas
IT & Statistical Officer at THQ Hospital Choubara
The technical support team takes around two months to respond to queries. It is very time-consuming.
Read full review of Sangfor SSL VPN »
Hasan Dawood
Cloud Engineer at REDtone Digital Services
The user has faced recurring issues with a customer's VM in a PBX call center solution. One NIC card intermittently...
Read full review of Sangfor Endpoint Secure »
Zeeshan Ahmed Khan
Director of Sales and Operations at Technosol
Overall, the support from Sangfor is phenomenal.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Ovais Abbas
Coordinator Associate at National Institute of Cardiovascular Diseases
Their support is neither very good nor very bad. It's somewhere in the middle, around five or six, on a scale from...
Read full review of Sangfor Endpoint Secure »
NadeemKhan
Group IT Director at United Medical
Whenever you have a problem, you'll get an answer in 30 minutes' time, maximum. Unless it is at a very awkward time,...
Read full review of Sangfor NGAF »
Shahzad-Ahmed
Engineer, System Admin at ebm
The support engineer skills are not that good. They especially the support team we got in our country lack knowledge...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Muhammad USman
Senior Presales Consultant at Megaplus
Technical support is very good. In a single call, the support person can come on site or address ones needs remotely...
Read full review of Sangfor NGAF »

Review 1 of 30

Technical Support

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