Try our new research platform with insights from 80,000+ expert users

Aisera vs SolarWinds

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Aisera
SolarWinds
Based on 382 reviews.
Overview
Information Not Available
SolarWinds Inc. develops enterprise information technology infrastructure management software for IT professionals. In 2007, SolarWinds raised funding from Austin Ventures, Bain Capital and Insight Venture Partners. SolarWinds completed its initial public offering of $112.5 million in 2009. In 2012, SolarWinds' total revenue reached $269 million. In June 2014, the company purchased the Swedish web-monitoring company Pingdom.
Sample Customers
Aisera AI Service Desk
8x8, McAfee, Autodesk
Aisera AI Customer Service
8x8, Mcafee, Autodesk
Samanage
SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
SolarWinds Web Help Desk
Instacart
Popular Solutions
Top Industries
Financial Services Firm
16%
Computer Software Company
15%
Healthcare Company
13%
Manufacturing Company
10%
Educational Organization
48%
Computer Software Company
7%
Government
5%
Financial Services Firm
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
No Data Available
Review 1 of 5
Customer Service
No Data Available
Review 1 of 30
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.