Compare Altair vs SAP

Altair

Based on 2 reviews.

SAP

Based on 1470 reviews.

Sample Customers

Altair Knowledge Studio

HSBC, MBNA, US Ban Corp, MasterCard Worldwide, Invesco, Citi Bank, ATB Financial, PayPal, Bajaj Finserv

Altair Monarch

MasterCard

Altair Panopticon

BlackRock, Nasdaq, Citadel, Citi, Imagine Software, Deutsche Bank, FIS, HSBC, Morgan Stanley

Altair IoT Studio

Advanced Utility Systems, Milsoft Utility Solutions

SAP Lumira

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP BusinessObjects Design Studio

Wipro, Tetra Pak, MIGROS

SAP BusinessObjects Dashboards

Jebsen & Jessen

SAP Cloud Platform for the Internet of Things

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP Predictive Analytics

mBank

SAP Agile Data Preparation

McKesson

Popular Solutions

Altair Knowledge Studio

0 reviews

Altair Monarch

1 reviews

SAP S/4HANA

51 reviews

SAP ERP

28 reviews

SAP BusinessObjects Business Intelligence Platform

13 reviews

Top Industries

Financial Services Firm

30%

Manufacturing Company

12%

Computer Software Company

Government

Educational Organization

17%

Manufacturing Company

12%

Computer Software Company

11%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Account Manager
We use Monarch for account reconciliation. We have several accounts from last year that carry over into this year, so...
Read full review of Altair Monarch »
Anonymous User
CEO

Read full review of Altair Knowledge Studio »

Review 1 of 2

Srinivasan Kuppuswamy
Founder Partner & Chief Consultant at Sagesse Abundance
Our company helps customers integrate the solution for interface resource planning and cutting across different...
Read full review of SAP ERP »
VARUN-JAIN
Associate Manager - Strategy and Transaction at a consultancy
There are a lot of options for deploying S/4HANA. It depends on the industry and the customer's budget. It is usually...
Read full review of SAP S/4HANA »
Majid-Mustafa
Senior SAP Technical Consultant at Tallimax Consultancy
I work with SAP S/4HANA Cloud with two major clients: one in the UAE and one in UK. I already work with the...
Read full review of SAP S/4HANA Cloud »
JorgeSanz
Data Governance Senior Advisor at Abu Dhabi National Oil Company
My use cases are more in terms of data modeling.
Read full review of SAP PowerDesigner »
Anonymous User
Senior Risk & Compliance Manager at a tech company

Read full review of SAP Signavio Process Manager »

Review 1 of 5

Customer Service

No Data Available

Srini-Dhanaraj
Founder & CEO at imfine.club
The solution's technical support was from a third-party company, and I found that they lacked in the area of...
Read full review of SAP S/4HANA »
Marouan Bellioum
Cyber Security Program Manager at a financial services firm
The support team is very reactive. When we have a lot of support requests from our customers, the SAP team helps us...
Read full review of SAP CRM »
Jayarami Reddy Pujeri
ERP Head at ID Fresh Food
The support from SAP is good and there is useful online documentation if we have issues. We are a growing business...
Read full review of SAP Business One »
Daniela Heyne
IT- Process Manager at a retailer
We had three or four tickets, but they were answered quickly. If the customer service and support couldn't answer,...
Read full review of SAP Signavio Process Manager »
Chris Biemans
Senior ICT Consultant at CGI Inc
Everything went well in terms of support. In general, I am pleased with the technical support.
Read full review of SAP NetWeaver »
MukeshGiri
Senior Solution Architect at Freeport LNG Development, L.P.
I have my team who handles SAP and stuff. They will have support specifically for SAP. If you go to SAP, they will...
Read full review of SAP Extended Enterprise Content Management »
NAWAL SAXENA
SAP Project Manager at Saudi Cable Company
The technical support is very good. We have generated support tickets, and they have provided helpful advice and...
Read full review of SAP S/4HANA »
Muharrem Iseri
Managing Partner at a tech services company
Technical support is decent, though the response time and quality could be better.
Read full review of SAP PowerDesigner »
AhmedHaridy
Managing Director at Emkan
Partners provide support and their cloud support is excellent. They respond immediately to requests. They have an...
Read full review of SAP S/4HANA »
FranciscoSantos
Director at Pixel Studio PTY
I would rate customer service and support a four point five out of five.
Read full review of SAP Information Steward »
Uchenna Obiji
Lead Systems Analyst at a retailer
If we have issues the support is there to assist us. For example, when there are new features, they collect...
Read full review of SAP Data Services »
Kumar-Saurav
Founder, CEO at AccelSoft Infotech
The customer service and support are okay. The response time is faster.
Read full review of SAP Analytics Cloud »
Sai Kalyan RamChintapalli
IT Manager at GIC Re
The customer support is wonderful. If your technical team is stuck somewhere, they are there to help.
Read full review of SAP Business Warehouse »
Anonymous User
SAP HCM/FICO Team lead at a transportation company
The solution is stable, so I didn't need to reach out to technical support very often. When I did, they were helpful....
Read full review of SAP HCM »
Anonymous User
Senior Engineering Manager at a tech services company
I have not interacted with the technical support. Other teams may have, but my involvement is more with the integration.
Read full review of SAP HANA »
Anonymous User
Senior Reporting Consultant at a tech services company
Customer Service: You try not to contact SAP, just Google search for answers to your problems. Technical Support: You...
Read full review of SAP Crystal Reports »
Manoj Sahoo
Divisional Manager IT at Tata Hitachi
SAP's technical support is good - any time we've raised issues, they've fixed them.
Read full review of SAP Business ByDesign »
Prashant.Sharma
Delivery Manager at a tech services company
Technical support comes along with the license when you purchase a license. It is always there, which is good. I have...
Read full review of SAP ERP »
MehboobAalam
SAP Manager at Sadaqat Corporation (Pvt) Ltd
I rate the support five out of ten because we needed the support and communication while deploying the solution and...
Read full review of SAP Process Orchestration »
Anonymous User
Assistant Vice President at a energy/utilities company
The technical support people are very competent.
Read full review of SAP HANA »
Tim
Owner at a tech services company
Implementation partners handle issues with support staff and response times are very high. Support staff know the...
Read full review of SAP S/4HANA »
Anonymous User
Senior Consultant
I would rate the technical support at 8/10, as it is good but expensive.
Read full review of SAP Business Suite »
Anonymous User
Head of Data Delivery at a pharma/biotech company
If you pay them for support, they give you good people.
Read full review of SAP Master Data Governance »
Anonymous User
Sr. SAP Portfolio Architect at a manufacturing company
Their tech support is always good.
Read full review of SAP ERP »
A K 18
Director of Infrastructure at a university
We haven't contacted them yet. We were working with an implementation partner, and they also had an implementation...
Read full review of SAP S/4HANA Cloud »
Srinivasan Kumar
Senior Manager at Delaware LLP
We have contacted SAP support primarily for connectivity issues. While the support team was helpful, reaching the...
Read full review of SAP Analytics Cloud »
Anonymous User
Manager, Development, SAP Solutions at a retailer
We use the support when we need it but we have quite good capabilities ourselves. If we're having some challenges...
Read full review of SAP HANA »
Anonymous User
Manager Data Sciences at a tech company
For installing, upgrading and billing issues, support is great. But for “how do you do this” type of questions, Ken...
Read full review of SAP Crystal Reports »
Porsche D'Oliveira
Specialist SAP Division at a tech services company
Technical support needs improvement.
Read full review of SAP HCM »
Anonymous User
Corporate Trainer/Consultant at a tech consulting company
Their support is top notch, although you may have to pay for it.
Read full review of SAP Crystal Reports »

Review 1 of 30

Technical Support

No Data Available

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