SAP Cloud Platform Reviews

Vendor: SAP

4.0 out of 5

45 reviews
93% willing to recommend

1,152 followers

What is SAP Cloud Platform?

SAP Cloud Platform is an integration platform as a service (iPaaS) and PaaS cloud tool. It powers applications that deliver real-time insights to contribute to more effective and timely decision-making. Customers all over the world from different-sized companies use SAP Cloud Platform to build application extensions, integrate landscapes, or extend existing enterprise applications in the cloud.

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SAP Cloud Platform is the #4 ranked solution in top Integration Platform as a Service providers and #6 ranked solution in PaaS Services. PeerSpot users give SAP Cloud Platform an average rating of 8.0 out of 10. SAP Cloud Platform is most commonly compared to Microsoft Azure: SAP Cloud Platform vs Microsoft Azure. SAP Cloud Platform is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 17% of all views.

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Featured reviews

PinakiGhosh

COO at Data Core Systems

Our existing customers who are on ECC are on-premises. They are migrating to SAP Cloud Platform, specifically on S4HANA. One of our clients was on SAP ECC on-premises, and they are moving to the cloud on S4HANA on the public cloud system. We are supporting about 15 customers, mostly small to…

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Taiwo Babalola

Information Technology Business Partner and Enterprise Architecture Lead at a construction company with 10,001+ employees

The main area that requires improvement in the SAP Cloud Platform, specifically within BTP, is cost management and application stability. We also face challenges with load balancing and other related issues. Currently, we leverage the review of business applications and data usage within our organization. CTI has proven to be an excellent choice for integration, making it seamless and reducing the complexity of various integration scenarios. However, the major area that needs improvement is the development model for custom applications on BTP. SAP has introduced a low-code model that enables application development with less coding and more focus on data and visual building. However, migrating existing applications from traditional coding methods, such as HTML or other programming languages, to the low-code model is not straightforward. It is time-consuming and involves reviewing the application model, which may discourage businesses from investing in this transition. Additionally, there are various requirements and layouts that need to be considered, which further complicates the process. Many businesses are hesitant to invest in this area as it involves significant effort and may result in data loss, especially when personnel change within the organization before requirements are provided. It's an area that requires attention. It becomes challenging for developers to understand the business logic and requirements, making it difficult for the team to work on application migration and transition. Moreover, SAP has released a publication regarding the migration to VMware Cloud, and compatibility issues have arisen. This affects the seamless migration that SAP promotes, as there are thousands of objects that are not compatible with NetCloud. These objects are critical to the business, and without them, the transition cannot be successful. Technical complexities and the difficulty of migrating one application to another create significant obstacles. Businesses lose interest in such migrations due to the time and technicality involved. While the technical team understands the complexities, the business side is primarily concerned with using new features and staying up-to-date. This discrepancy becomes a major bottleneck, making the transition from one location to another extremely complex.

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Sai Nukala

Director/SAP CPI CPI PI PO CI BTP Consultant/Freelancer at Saarch Technologies

The tool's most valuable aspects are the niche technologies and the latest editions. The way these updates are rolled out makes it easy to manage because clients and customers are not responsible for keeping everything up to date. It's SAP's responsibility, which makes it much easier to take advantage of the new features they roll out every month. One feature that stands out is the integration of the platform, especially with SAP. We couldn't do much orchestration with the legacy on-premises PI/PO. It was mostly about transferring data from source to target. However, we can perform multiple steps from start to finish with Cloud Platform Integration. This includes data manipulation and retrieving data from different sources along the way. These capabilities make integration developers much easier. I haven't worked specifically with workflows since I focus mostly on the integration suite. However, the integration suite is more powerful than on-premises solutions. In terms of security, it's similar to any other IPaaS. I think we do have a few hyperscalers run algorithms to decode the data. However, on top of the regular hyperscalers' algorithms, SAP Cloud Platform has specific encryption algorithms. For example, if I deploy a certificate or credentials, they encrypt every artifact. For sensitive data, we use encryption and decryption to keep the data safe. To comply with regulations, the SAP Cloud Platform also offers integration zones to keep integrations within the customer's data centers. This way, sensitive data stays within the customer's landscape, even though it is processed by the tool's IPaaS.

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SAP Cloud Platform mindshare

Product category:

As of February 2025, the mindshare of SAP Cloud Platform in the PaaS Clouds category stands at 8.3%, up from 7.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

PaaS Clouds

PeerAnalyst reports

Type	Title	Date
Category	PaaS Clouds	Feb 21, 2025	Download
Product	Reviews, tips, and advice from real users	Feb 21, 2025	Download
Comparison	SAP Cloud Platform vs Microsoft Azure	Feb 21, 2025	Download
Comparison	SAP Cloud Platform vs Amazon AWS	Feb 21, 2025	Download
Comparison	SAP Cloud Platform vs Red Hat OpenShift	Feb 21, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Azure	4.2	20.1%	96%	312 interviews Add to research
Amazon AWS	4.2	13.5%	93%	254 interviews Add to research

Valuable Features

SAP Cloud Platform offers features like scalability, integration capabilities, and flexibility. Users appreciate the ability to handle data synchronization, access through multiple devices, integration with various tools, and support for real-time communication. It efficiently manages business processes with integration suites, data manipulation, and supply chain management. The scalability and ease of use are prominent, with pre-packaged content and APIs enhancing implementation speed and reducing maintenance efforts.

"The platform is extremely scalable."
"It's very easily implemented, especially with the Grow Platform."
"The mobile access capability is very beneficial."

Room for Improvement

SAP Cloud Platform requires enhancements in user interface consistency, support for flexible data types, better integration with on-premises systems, improved source control and versioning, and more comprehensive data transformation options. Connectivity challenges exist alongside a need for better pricing models and licensing flexibility. Improved documentation, examples, customization support, and cost-effective solutions are essential. Migration processes, compatibility, and broader application support also demand attention, while scalability, security, and monitoring features need advancement.

"There is a lot of room for improvement in customer service and support. The availability of knowledgeable support to the implementation partners and the customers could be better."
"Allowing more third-party applications to be integrated into the cloud platform would make it easier for customers to adopt SAP Cloud Platform."
"The pricing is too high across all SAP products relative to resource utilization."

ROI

Many users report a good return on investment with SAP Cloud Platform, often rating it four out of five. Large enterprises find cost savings, improved business processes, and decision-making advantages. Though expensive, ROI analysis is essential for adoption. Some experience a 20% to 30% return by reducing on-prem maintenance. Others note a longer payback period or no ROI. For many, SAP's benefits hinge on comprehensive analysis and strategic implementation.

Pricing

Enterprise buyers find SAP Cloud Platform pricing to be user and bandwidth-based with annual and subscription options available. Costs are often higher compared to competitors such as Microsoft Dynamics and Oracle, reflecting the platform's comprehensive ERP offering and quality. Prices can vary based on package and usage, with licensing negotiated case-by-case. Budget management can be complex without SAP assistance. Initial credits for new accounts and potential discounts are available, with support costs possibly requiring separate agreements.

"The tool could get too pricey...Small enterprises that want to leverage the tool's features will have difficulty in utilizing the solution."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a nine out of ten."
"I discovered that the SAP Cloud Platform is affordable, contrary to the impression that it's expensive. The pricing for extra packages or messages is quite reasonable, especially for things like message throughput and processing."

Popular Use Cases

Organizations primarily use SAP Cloud Platform for integration, data transformation, and ERP operations, supporting functions like identity authentication, cloud-based SAP integrated business planning, and mobility applications. It assists in reporting and analysis, connecting cloud and on-premises systems, and facilitating migrations to cloud services. Additionally, it's leveraged for building applications, enabling enterprise resource planning, marketing, and analytics. These features drive its widespread implementation across diverse business domains.

Service and Support

SAP Cloud Platform customer service and support receive mixed feedback. Users praise fast responses and effective resolutions, especially in critical situations, while others find response times average, needing improvement. Some appreciate good communication and issue resolution, whereas others mention challenges due to time zones or ticket-based systems delaying resolutions. Technical support is generally rated above average, with some users noting outstanding experiences. Quality of support seems to depend on chosen vendors and specific client arrangements.

Deployment

Many describe SAP Cloud Platform's initial setup as straightforward and simple, requiring basic tasks like database creation and server account setup. Deployment times vary greatly, from minutes to several months, depending on the complexity and company size. Some users find the process somewhat complex, especially when requiring integration with existing systems or specific business configurations. Maintenance typically demands minimal staff, and the setup is often quick when guided by available resources and documentation.

Scalability

SAP Cloud Platform users generally appreciate its scalability, noting its ease in expanding to accommodate various user counts, ranging from a few to thousands. Many experience seamless scalability, with some challenges in larger implementations. Users highlight the benefit of relying on SAP for infrastructure management, allowing focus on application deployment. Despite these positive aspects, some find it less flexible than other platforms, suggesting room for enhancement. Scalability ratings often reflect user satisfaction, typically ranging from six to ten out of ten.

Stability

SAP Cloud Platform is largely considered stable, with many users experiencing reliable performance, minimal downtime, and effective updates. Some report occasional issues, often linked to external factors or frequent updates disrupting development. Stability ratings vary, with many giving high marks, although a few cite rare glitches or server dependencies affecting consistency. On average, stability scores range from six to ten out of ten, indicating generally positive experiences with occasional concerns regarding scheduled downtime or compatibility challenges.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SAP Cloud Platform Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Manufacturing Company

17%

Computer Software Company

13%

Financial Services Firm

Energy/Utilities Company

University

Retailer

Educational Organization

Government

Healthcare Company

Construction Company

Media Company

Comms Service Provider

Wholesaler/Distributor

Insurance Company

Consumer Goods Company

Legal Firm

Real Estate/Law Firm

Pharma/Biotech Company

Non Profit

Logistics Company

Hospitality Company

Transportation Company

Recreational Facilities/Services Company

Outsourcing Company

Engineering Company

Performing Arts

Aerospace/Defense Firm

Marketing Services Firm

Compare SAP Cloud Platform with alternative products

Learn more about SAP Cloud Platform

The platform incorporates innovative technologies, including big data, Internet of Things (IoT), artificial intelligence (AI), and machine learning (ML). SAP Cloud Platform supports native services and products by SAP, as well as partners with popular platforms such as Microsoft Azure, Google Cloud Platform, Amazon AWS, and Alibaba Cloud.

Users of the product can extend, integrate, and develop applications on premises and in the cloud. The product offers flexibility, agility, and scalability, as it enables easy integration and connection of different applications within the platform. The solution is based on open standards and provides a wide range of development tools.

SAP has announced that they are removing SAP Cloud Platform as a brand name and moving its capabilities within SAP Business Technology Platform (SAP BTP). The features of SAP Cloud Platform will be integrated into SAP BTP to assist with data management and analytics, alongside other components of the platform. Existing customers of SAP Cloud Platform will continue to benefit from its products under SAP Integration Suite and SAP Extension Suite.

SAP Cloud Platform Capabilities

The solution offers a wide variety of tools, application capabilities, services, and application programming interface (API). These can be categorized in the following ways:

Enterprise extensions: The features of SAP Cloud Platform in this category include SAP Localization Hub, Tax Service, Data Enrichment for SAP S/4HANA, SAP Data Quality Management, SAP Business Application Studio, ABAP environment, and SAP Web IDE.
Intelligent BPM: This set of features includes SAP Intelligent Robotic Process Automation (RPA), Process Visibility, Business Rules, and Workflow.
Integration Suite: The features of SAP Cloud Platform in this category include Open Connectors, OData Provisioning, API Management, Cloud Integration, and Smart Data Integration.
Digital experience: Features in this category include SAP Conversational AI, Mobile Services, Document Service, Portal, SAP Build, SAPUI5, and SAP Fiori Cloud.
Data-driven insights: This category of capabilities includes SAP Leonardo Internet of Things, SAP Data Intelligence, SAP Edge Services, IoT, SAP HANA Cloud, SAP Web Analytics, SAP Streaming Analytics, SAP ASE Service, and SAP Analytics Cloud.
Platform foundation: Alert Notification, Application Logging, Data Retention Manager, Job Scheduler, Java Server, and Transport Management are included in this group of capabilities.

SAP Cloud Platform Benefits

The platform has many benefits which improve their client’s workflows. They include the following:

SAP Cloud Platform facilitates the seamless integration of existing solutions and hybrid system landscapes.
The solution assists companies to deliver tailored end-to-end interfaces for improved user experience through software development kits (SDKs).
It simplifies application interface management through the option of building apps in the Kubernetes environment.
SAP Cloud Platform simplifies the development of native business applications through the various development tools and capabilities it offers.
It provides companies with a wide range of pre-configured business services.
Companies are offered the possibility to streamline the integration of new apps with a lowered overall cost of ownership.
The product can reduce costs for organizations, as it does not require an up-front investment in software or hardware.
The solution can increase productivity for developers through its supported open programming standards.

Reviews from Real Users

Shylaraj AK, a senior architect at a construction company, describes SAP Cloud Platform as easy to maintain, great features, and helpful support, which attributes to his high rating for the product.

Ehab-El H., chief executive officer at Asis, likes SAP Cloud Platform because it is easy to use with a fast deployment and straightforward setup.

SAP Cloud Platform was previously known as SAP HANA Cloud Platform.

SAP Cloud Platform customers

Siemens, Shell & Volkswagen, Still, EarlySense, Roche, National Football League, Heidelberg University Hospital, In Mind Computing, The Timken Company, OPAL, EnterpriseJungle, Groupe Danone, Accenture, T-Systems, Sailing Team Germany, Sloan Valve